BB Curve 8300 :: Email Arriving In Outlook Not On Phone?
Aug 5, 2010
Every so often, I check Outlook and notice e-mails that were never received on my Blackberry.Here's what I know:
1) the problem only rarely occurs, so I can't recreate it for others to see
3) a user can send me dozens of e-mails without a problem, then inexplicably one will go missing (so it isn't a single user issue)
4) carrier is Verizon they claim it is Yahoo's issue, because no other e-mails are effected (I use Yahoo Small Business e-mail)
5) Yahoo claims it is not their issue since e-mails are being received in Outlook
6) Outlook is configured to leave all of my messages on the server (it is a pop3 account if that matters)
7) The e-mails are not being received into Spam or any other folder
Here's what I've done (in no particular order):
1) hard reset
2) resent service books
3) added and deleted my e-mail account
4) checked all of my settings
5) re-registered with Verizon
6) threw a tantrum
7) screamed wildly at my co-workers for no reason
8) drank a few beers
9) broke up with my girlfriend
10) took a nap
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Aug 11, 2010
I have a Curve 8330 and want to keep my outlook and Yahoo email separate. Is there a way to keep the yahoo emails form showing in my Main Message List?
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Jan 29, 2010
Previous to recent update, I could delete messages either on just the 8330 or I could delete the message from both the 8330 and the primary e-mail box from which it transferred. Now after the update, I can only delete from the 8330. Is there a way to get this feature back?
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Aug 11, 2010
I have a Curve 8330 on the Sprint network. About a day and a half ago I stopped receiving my emails on my phone. I can't send email either. SMS, MMS, Blackberry messenger all work fine. My email account works fine if I log in through the browser. My wife has the same phone and also has a hotmail email account and hasn't had any problems.Any ideas on how to fix this?
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Feb 7, 2010
I don't have a BES account but trying to think of a way to have BB sent mails show up in my Outlook Sent box. Could one setup an address as say, BBsentmail@****. com, send a BCC's to that address from the BB and set up an Outlook rule to direct all emails containing BBsent@****.com to the Sent folder? What if something is sent from Outlook? I guess one could send a BCC to himself but it would end up in the Blackberry's Inbox and not sent box. Can rules/filters be applied in Blackberry's email client (I haven't set mine up yet)?
On a similar note, if the Blackberry server pushes the email to my blackberry before Outlook has a chanse to receive it, will Outlook still download it? Does BB leave a copy on the server? Also, I still have a ton of emails on my server because Outlook is already set to leave a copy on the server. If I don't delete these, BB will download all of them, correct?
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Sep 7, 2010
With the latest software update (V5.0.0.807), my Yahoo icon is gone. Cannot locate it.Also, after I perfomed the update, all of the preloaded and my downloaded ring tones are not recognized. States ""invalid ring tone selected, please make another selection" for every one.
Now my phone won't ring, or alert for SMS or email, or direct connect.Video camera also appears not to be functioning. Getting an error message of "Error Playing. device media processor is busy." when nothing else is running.
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Jan 6, 2010
I have a Blackberry Curve 8300 I just got. I need to sync my Outlook Calendar information on my work computer. At work we are NO LONGER using Exchange Server. It gave up the ghost a couple of years ago for some unknown reason and there were not fixes available according to IT.Anyway, I connect the device but do not find applications that will work. No ali or alx files to be found. The whole reason I went to this phone was because it was supposed to work with Outlook from what I understood, and get email.
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May 4, 2010
After getting email app to pick up mails again ( see /t5/Messaging-Email-and-Browsing/Nokia-Email-app-has-stopped-working/td-p/679806 ), there is no longer an alert.They arrive OK onto my home menu, but no sound !
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May 20, 2010
It worked great for a few weeks then when something updated automatically and no more sync .I get a "operation terminated unexpectedly" pop-up. I've read through the forums and tried putting an end time on my recurring dates, and followed the instructions on the iloptcfg.cfg file and still no go.Address, memo and tasks works fine, but the calendar won't. I even uninstalled the BB Desktop manager (v5.0) and reinstalled v4.7 and no go.
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Mar 5, 2010
The Specs:
BB Curve 8310 (EDGE)
O/S v4.2.2.170 (Platform 2.5.0.30)
Carrier- AT&T
BIS (Blackberry Internet Service)
Vista Home Premium 64 bit- SP1
BB Desktop Manager Version 4.3.0.17 (Nov. '07)
The Problem:
Please provide step by step instructions from start to finish on how to transfer my organizer data from my Blackberry (BB) device to Outlook on my PC without losing my BB data. I define organizer data as Calendar, Contacts, tasks and memos. I am not referring to email in this problem.
History:
I have been a BB user synchronizing my organizer data between my BB and Outlook on my laptop for a year. Then my hard drive crashed on my laptop and I lost all of my laptop's Outlook organizer data including calendar, contacts, tasks and memos. But luckily, I have my BB organizer data (calendar, contacts, tasks, memos) from my last sync before the hard drive crashed, as well as, some new additional entries on my BB. So the BB data is good, and the laptop's data is gone and Outlook is empty.
Currently:
I now have a new hard drive in my laptop recently loaded with Outlook from a CD. Outlook has no data in it and is empty. I want to transfer my BB device's organizer data to my laptop (Outlook). BB data ---> laptop [Not the other way around]. I have just loaded on my laptop the Blackberry Desktop Manager from the CD. I have not set any settings and have not done any synchronization yet because I fear that I may accidentally wipe out (lose) my data on my BB because the data transfer went the wrong direction. I need your help. What settings do I need to set up before the first synchronization occurs?I am very nervous because I want the BB device data to over write the laptop data on this first sync. If I screw up and do this synchronization the wrong way, I will end up with no data on my BB or my laptop and have lost years of contacts and calendar data, etc.BTW: I use the BB Desktop Manager with a USB cable to do the synchronization between the BB device and Outlook on laptop.I am a new user to the setup process and would really appreciate a detailed step by step approach from start to finish to solve this issue. after the first sync above (when the correct BB device data is on the laptop), do I change the conflict resolutions options to something else or just leave them? I tend to use my BB more (by 98%) over the laptop for calendar, contact, etc. entries. I want the BB device to be the "master" and the laptop be the "slave" BUT most importantly I want any change I make on the laptop to be immediately transferred to my BB device and also the other way around when I sync. Any thoughts? Or is this just confusing the matter.
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Apr 12, 2010
So why does Desktop Manager force me to use it? I despise Outlook and have for years. I've always used Thunderbird for email. If Blackberry wants to squirrel away my data in Outlook, I guess I can't do anything about that. At least it is somewhere. But why is Desktop Manager incapable of locating Outlook unless it is set as default email? I'm about tired of setting it just to sync my calendar and then resetting it when I am done.
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Mar 18, 2010
I am trying to Sync My blackberry 8330 Phone with MS Outlook 2010 Beta. I can not Sync to any part of MS Outlook (Calendar, E-Mail, etc) I always get the same error message "No available Message Stores". Does anyone know what is causing this or how to fix it.
Windows 7 64 bit
MS Outlook 2010 Beta 32 bit
Default Profile
Blackberry OS V5.0
Latest BlackBerry Desktop Manager.
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May 3, 2010
I have an 8310 that has been syncing just fine wtih my MC Outlook 2007 calendar (on XP SP3) - until the last week. I have changed nothing that I know of - other than a month+ ago, updated the BB device to the current, but it was still working fine after that upgrade.Last week my entries that I had in my outlook synced to my BB, but were then delted from outllook and I can not get them to sync back to outlook. I have changed the sync settings to sync to one-way and two-way - nothing seems to get them back to my outlook.I have just tried updating destop manager to 5.0.1.37 - still nothing.
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Apr 8, 2012
I've tried deleting the account and setting it back up again, also doesnt happening when i use the same account on either the web or my laptop, its just from my phone but only to my daughter email address and no one else.
Info:
iPhone 4S, iOS 5.1
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Mar 31, 2010
I'm unable to read individual emails when using the Outlook Web Access site in the internet browser window.I am using this to check work email and would rather do it this way (over the internet) than using the e-mail client that is part of the device. I'm able to log-in to my inbox and see everything I should see, however when I try clicking on an individual email to read it, nothing happens. I've tried clicking on the sender's name, the subject line and everything else on the line for that email. When I do that nothing happens.Am I doing this wrong? Is there somewhere else I'm suppose to click? Is there possibly some setting that needs to be turned on or maybe one that is on that should be unchecked?Any help would really, really be appreciated.
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Apr 16, 2010
Recently i've been having problems with the email that i've set up on my phone. I can send email but cannot receive it.I have a blackberry 8330 curve and am with verizon with V4.5.0.I've been reading other posts on othere forums of people having the same issue but they didn't really help at all.I did the battery pull many many times.I just don't know what wrong with it. also my world app doesn't show any application installed. i can deal with that once i get my email to work..
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Jul 30, 2010
I am getting my sound alerts for incoming email from my Gmail account. Yet, when I go to read it, it's not there. I've checked other folders. I've done a hard reboot.
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Feb 13, 2010
When I send an email from BB and the person on other side replies the to field shows just my email address instead of name with email address. At first I thought it was because they didn't have me as a contact but that wasn't it.
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Jan 31, 2010
I have a Blackberry Curve through Verizon Wireless. Everytime I send an email from my phone using my registered Yahoo account, it sits in my "messages" section, but never sends the email. I have tried a hard reboot, and I have made sure the phone is registered with the network, but I am getting NO WHERE.
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Feb 6, 2010
BB 8330. Have two mail accounts (Google and Yahoo), with different ringtones. Somehow the tone for one would ring for the other. Pulled battery and redid the ringtone. No luck. Deleted the mail from the phone and then reinstalled them, now I have no mail icons.
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Apr 12, 2010
What im trying to do is make it so that when i read a email on my phone IT STAYS UNREAD IN THE EMAIL INBOX
I use Gmail to forward everything to my handheld. but when I login to gmail i cant see whats new and unread because when i open it on my phone it opens it on gmail.
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Jan 7, 2010
I want to add a new email-acount to my Blackberry 8310. Following the instructions I did it with the installation wizard. I found the option "installing email". Pressing these, I only can choose the options:
1. 'I want to install an account with the BB Enterprise Server' and
2. 'I want to quit with installing email'.The option 'I want to create or add a new account' doesn't appear. Does anyone know how to resolve this and how I could add a new email account?
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Aug 18, 2010
I recieved my Curve 8520 6 days ago and I am still waiting on my service provider contacting me about the Blackberry Tariff HOWEVER when setting up my phone using the Wizard Setup I did not have two options for the email setup, only Enterprise Email Activation...I have never had one, this is my first Blackberry. How do I apply the other option of Add An Email Address? Or does this mean that the phone has been used by someone else (even though it was bought from my service provider "brand new"), or a fault has arisen? What can be done?
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May 12, 2010
I got a message that I needed to revalidate my windows live hotmail account. I treid to do this several times but I kept getting the message to revalidate. I was told by verizon to try and delete the email account and then re-add it. I deleted it but now can't add it because it says that my information is wrong or my account doesn't exist. What is going on?
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Aug 7, 2010
How can I recall/unsend an email message that I sent to the wrong person?
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Feb 23, 2010
I'm really stuck with an email problem. I've looked through these forums for quite a while but haven't been able to get an answer.
I've had an email address that I've used for many years on my computer (sbcglobal.net), so naturally I used that same email address on my Curve, without any problems. The other day, I decided to stop using that email address that I've been using for a long time and created a new email address with a different server (gmail.com). So now I want that new email address as my default email on my Curve. I'm having the hardest time figuring out how to delete my current email address on my Curve and change it to the new email address.
I've tried going to Default Services and changing the email, but I can't change anything. My only option is the current sbcglobal.net email. I've also tried going to email setup and logging in to change my email settings, but for some reason it's not accepting my username/password. I'm using the right username and password combination but it's saying I have the wrong u/p.
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Jun 24, 2010
I reformatted my BB on Monday, and reinstalled it from backup. Before that, when I'd get an email notification, the LED would flash red and a tone would sound. Now, nothing. I have it set up correctly, and even took it to the store today to see if they could figure it out. All other sounds/notifications work fine, except for email.
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Jan 28, 2010
I just picked up a used Curve 8330. When I activated it with my carrier the previous users email is still on the phone. Is there a way to delete without their users name or password?
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Jun 11, 2010
Have a new 8310. OS is v4.5.0.37 Platform 2.7.0.55I'm in Australia, currently with Telstra but in the process of changing.I have not purchased a data plan for the phone. I have a wireless modem for my desktop & wondering if I can use this to connect my phone to the web without purchasing data?
Do I need a data plan to send emails? Can I use my existing online email acct(yahoo), or do I need to set up a special one for the phone? If so, please explain where/how? If not, what other info do I need to configure the existing one? It seems I need a PIN as well as e-addy & password(& assuming it's the yahoo password?)
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Jun 2, 2010
I recently upgraded the software on my BB and I have 3 e-mail accounts that I have been using with it. For some reason it randomly selected one as the default to use when sending out messages, etc. from any application. I have changed it to the e-mail I want (Options>Advanced Options>Default Services>) however this doesn't fix my problem. I even deleted the e-mail address from my blackberry and in my calendar it still shows a default that is not what I put in the options. The wrong e-mail is still set somewhere because when I go to use Viigo it tries to send it from the e-mail address I deleted!
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Sep 2, 2010
I currently have a Blackberry 8330, v4.5.0.186 (Platform 3.4.0.59).I used to be prompted to delete emails off both my blackberry and my home computer's Windows Mail. I think after updating the Blackberry, this option was no longer available, which requires me to read emails on my Blackberry and then to have to delete them off my home computer.
Does anyone know of a way that I can restore this function to my Blackberry?
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