BB Curve 8300 :: No Email Icons
Feb 6, 2010
BB 8330. Have two mail accounts (Google and Yahoo), with different ringtones. Somehow the tone for one would ring for the other. Pulled battery and redid the ringtone. No luck. Deleted the mail from the phone and then reinstalled them, now I have no mail icons.
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Jan 11, 2010
I'm a new BB 8330m user (carrier is Sprint).I have an icon for Pocket Express (which came with the phone) on my screen that I can't remove. I have deleted it from the applications list and do not see it in the modules list but the icon still shows.I also have icons that have the "Hide" checked but are not really hidden. The icon looks as though it is transparent.
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Jun 20, 2010
My wife's 8330 BB Curve is missing the icons. I have tried to follow directions given but NOTHING happens when I go back to home screen and hit O (options) not the 0 (zero) so what now. She can make calls, get to message from green call button but thats a PAIN as u know!
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Aug 12, 2010
One fateful morning I awoke to a message asking if I wanted to update my phone with new (stuff of some kind) it said If I did not want the update or did not understand the message to select NO. Not understanding the offer I selected NO and watched as the screen went through a series of deleting this, deleting that, deleting something else messages, until everything was gone. No screens, no icons, no nothing.
Since then I had 6 hours of on line help downloading and installing software there was progress restoring the icons except for one. The on line helper said after we were through I should take out the battery and put it back in for full restoration. However after taking out the battery I lost all the icons again.
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Feb 6, 2010
All of a sudden, SLACKER RADIO & BING icons showed up on my phone. How? And how do I get it off?
Any help would be greatly appreciated.
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Mar 2, 2010
I see people regularly have icons/symbols on their display that they don't know what they stand for. Now I've got one ... it's close to the top, to the right on where of where the symbols show you have messages and/or voicemails. This one looks like a smiley face with a star over the left eye. There's a number 1 next to it. Help please.
Also, where is the master chart from BlackBerry, or the carrier, the deciphers these. It seems to be a common problem that's not covered very well in the user's manual.Isn't there a link somewhere to the master chart?My phone is an 83** with Sprint.
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Apr 16, 2010
Recently i've been having problems with the email that i've set up on my phone. I can send email but cannot receive it.I have a blackberry 8330 curve and am with verizon with V4.5.0.I've been reading other posts on othere forums of people having the same issue but they didn't really help at all.I did the battery pull many many times.I just don't know what wrong with it. also my world app doesn't show any application installed. i can deal with that once i get my email to work..
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Jul 30, 2010
I am getting my sound alerts for incoming email from my Gmail account. Yet, when I go to read it, it's not there. I've checked other folders. I've done a hard reboot.
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Feb 13, 2010
When I send an email from BB and the person on other side replies the to field shows just my email address instead of name with email address. At first I thought it was because they didn't have me as a contact but that wasn't it.
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Jan 31, 2010
I have a Blackberry Curve through Verizon Wireless. Everytime I send an email from my phone using my registered Yahoo account, it sits in my "messages" section, but never sends the email. I have tried a hard reboot, and I have made sure the phone is registered with the network, but I am getting NO WHERE.
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Apr 12, 2010
What im trying to do is make it so that when i read a email on my phone IT STAYS UNREAD IN THE EMAIL INBOX
I use Gmail to forward everything to my handheld. but when I login to gmail i cant see whats new and unread because when i open it on my phone it opens it on gmail.
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Jan 7, 2010
I want to add a new email-acount to my Blackberry 8310. Following the instructions I did it with the installation wizard. I found the option "installing email". Pressing these, I only can choose the options:
1. 'I want to install an account with the BB Enterprise Server' and
2. 'I want to quit with installing email'.The option 'I want to create or add a new account' doesn't appear. Does anyone know how to resolve this and how I could add a new email account?
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Apr 18, 2010
Device info
Bell Mobility
Curve 8530, OS 5.0.0.337 (platform 4.2.0.136)
Apps and free space
File free: 117980906 bytes
Battery pull did not fix the issue.
I've had my Curve BB for over a month with little to no problems (it stopped 'pushing' to my custom email a couple weeks ago, but I researched and resent the service books, etc. and it worked fine after that). Now, however, it has dropped/removed my two custom email icons. Poof. Gone. One minute they were there, the next, gone. I've already checked to make sure they weren't hidden. They're not. I went into email setting again and it no longer even showed them as having been set up - one of them being my home email that is pushed to my BB and the second being my BB email itself.
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Aug 18, 2010
I recieved my Curve 8520 6 days ago and I am still waiting on my service provider contacting me about the Blackberry Tariff HOWEVER when setting up my phone using the Wizard Setup I did not have two options for the email setup, only Enterprise Email Activation...I have never had one, this is my first Blackberry. How do I apply the other option of Add An Email Address? Or does this mean that the phone has been used by someone else (even though it was bought from my service provider "brand new"), or a fault has arisen? What can be done?
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May 12, 2010
I got a message that I needed to revalidate my windows live hotmail account. I treid to do this several times but I kept getting the message to revalidate. I was told by verizon to try and delete the email account and then re-add it. I deleted it but now can't add it because it says that my information is wrong or my account doesn't exist. What is going on?
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Aug 7, 2010
How can I recall/unsend an email message that I sent to the wrong person?
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Feb 23, 2010
I'm really stuck with an email problem. I've looked through these forums for quite a while but haven't been able to get an answer.
I've had an email address that I've used for many years on my computer (sbcglobal.net), so naturally I used that same email address on my Curve, without any problems. The other day, I decided to stop using that email address that I've been using for a long time and created a new email address with a different server (gmail.com). So now I want that new email address as my default email on my Curve. I'm having the hardest time figuring out how to delete my current email address on my Curve and change it to the new email address.
I've tried going to Default Services and changing the email, but I can't change anything. My only option is the current sbcglobal.net email. I've also tried going to email setup and logging in to change my email settings, but for some reason it's not accepting my username/password. I'm using the right username and password combination but it's saying I have the wrong u/p.
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Jun 24, 2010
I reformatted my BB on Monday, and reinstalled it from backup. Before that, when I'd get an email notification, the LED would flash red and a tone would sound. Now, nothing. I have it set up correctly, and even took it to the store today to see if they could figure it out. All other sounds/notifications work fine, except for email.
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Aug 5, 2010
Every so often, I check Outlook and notice e-mails that were never received on my Blackberry.Here's what I know:
1) the problem only rarely occurs, so I can't recreate it for others to see
3) a user can send me dozens of e-mails without a problem, then inexplicably one will go missing (so it isn't a single user issue)
4) carrier is Verizon they claim it is Yahoo's issue, because no other e-mails are effected (I use Yahoo Small Business e-mail)
5) Yahoo claims it is not their issue since e-mails are being received in Outlook
6) Outlook is configured to leave all of my messages on the server (it is a pop3 account if that matters)
7) The e-mails are not being received into Spam or any other folder
Here's what I've done (in no particular order):
1) hard reset
2) resent service books
3) added and deleted my e-mail account
4) checked all of my settings
5) re-registered with Verizon
6) threw a tantrum
7) screamed wildly at my co-workers for no reason
8) drank a few beers
9) broke up with my girlfriend
10) took a nap
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Jan 28, 2010
I just picked up a used Curve 8330. When I activated it with my carrier the previous users email is still on the phone. Is there a way to delete without their users name or password?
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Jun 11, 2010
Have a new 8310. OS is v4.5.0.37 Platform 2.7.0.55I'm in Australia, currently with Telstra but in the process of changing.I have not purchased a data plan for the phone. I have a wireless modem for my desktop & wondering if I can use this to connect my phone to the web without purchasing data?
Do I need a data plan to send emails? Can I use my existing online email acct(yahoo), or do I need to set up a special one for the phone? If so, please explain where/how? If not, what other info do I need to configure the existing one? It seems I need a PIN as well as e-addy & password(& assuming it's the yahoo password?)
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Jun 2, 2010
I recently upgraded the software on my BB and I have 3 e-mail accounts that I have been using with it. For some reason it randomly selected one as the default to use when sending out messages, etc. from any application. I have changed it to the e-mail I want (Options>Advanced Options>Default Services>) however this doesn't fix my problem. I even deleted the e-mail address from my blackberry and in my calendar it still shows a default that is not what I put in the options. The wrong e-mail is still set somewhere because when I go to use Viigo it tries to send it from the e-mail address I deleted!
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Sep 2, 2010
I currently have a Blackberry 8330, v4.5.0.186 (Platform 3.4.0.59).I used to be prompted to delete emails off both my blackberry and my home computer's Windows Mail. I think after updating the Blackberry, this option was no longer available, which requires me to read emails on my Blackberry and then to have to delete them off my home computer.
Does anyone know of a way that I can restore this function to my Blackberry?
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Jan 29, 2010
Previous to recent update, I could delete messages either on just the 8330 or I could delete the message from both the 8330 and the primary e-mail box from which it transferred. Now after the update, I can only delete from the 8330. Is there a way to get this feature back?
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Mar 23, 2010
I have three email accounts set up on my 8330. I am no longer using one of them, so I deleted it using the email account setup application on the device, as well as going online to my Sprint BlackBerry account and deleting it there. The icon is still appearing on my device, and for some reason, is now the default account for sending emails. Since the account has, in fact, been deleted, emails don't actually go through from this account. It's a huge pain to keep remembering to change the account I send emails from. On a side note - I have also changed my settings to use a different account as my default account - it doesn't make a difference. The settings are right when I check them, but when I test them, the old (deleted) account is still the default. What am I missing?? How can I get rid of this account once and for all? I really don't want to wipe my device and start over...
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Aug 11, 2010
I have a Curve 8330 on the Sprint network. About a day and a half ago I stopped receiving my emails on my phone. I can't send email either. SMS, MMS, Blackberry messenger all work fine. My email account works fine if I log in through the browser. My wife has the same phone and also has a hotmail email account and hasn't had any problems.Any ideas on how to fix this?
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Feb 9, 2010
I have a curve 8300 which used to be connected to my mobile account through my former employers BES which worked perfectly. I have now left the company so have switched it from BES to BIS using the same mobile service provider. Emails are not synchronizing properly between handheld and laptop and I am told by mobile service provider that this is likely due to the 'email settings' not being set up correctly on my handheld. The problem is that most of the fields that should be appearing under options/email settings on my handheld are missing. The device software has been wiped and reinstalled but problem remains. Any ideas on why I am missing some of the fields and how I can get them?
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Jan 7, 2010
I have a new BB working with t mobile but not with a plan only with refill and I don't know if this is a problem for to set an email account on my blackberry??, I have access to wi if in some places. If is not a problem I can tell you that I never see the option on my blackberry offer me to create an account or add an account on the BB only says in email setups this " I want to use a work email acc with a BB Enterprise Server." that is the unique option that appear on the phone. The icon for de email configuration also didn't appear.
I don't understand why this option not appear on my BB . I only want to see mi gmail acc with my BB. Thanks a lot!
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Jan 13, 2010
When I did the email set up wizard, I thought my phone would only be for personal do didn't choose the enterprise email server option. Now I need to add my work email account which is through Outlook and cannot do so properly. What steps do I need to do in order to get this email set-up or to be able to change my email settings to have both an hotmail and outlook account set-up?I have a Blackberry Curve 8330
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Jan 6, 2010
I have several email folders on my blackberry. When I recieve an email it only shows up on the "messages" folder.My previous BB would show the new mail indicator in both "Messages" folder and the specific email folder it belonged in. If I go to the specific folder, the email is inside, it just will not alert me to this folder.Hope this makes sense.Currently I have 4 specific email folders, a text folder, and a messages folder.
How can I fix this? I have an 8310 that was just replaced by another 8310 thru insurance coverage.
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Feb 7, 2010
I don't have a BES account but trying to think of a way to have BB sent mails show up in my Outlook Sent box. Could one setup an address as say, BBsentmail@****. com, send a BCC's to that address from the BB and set up an Outlook rule to direct all emails containing BBsent@****.com to the Sent folder? What if something is sent from Outlook? I guess one could send a BCC to himself but it would end up in the Blackberry's Inbox and not sent box. Can rules/filters be applied in Blackberry's email client (I haven't set mine up yet)?
On a similar note, if the Blackberry server pushes the email to my blackberry before Outlook has a chanse to receive it, will Outlook still download it? Does BB leave a copy on the server? Also, I still have a ton of emails on my server because Outlook is already set to leave a copy on the server. If I don't delete these, BB will download all of them, correct?
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