BB Curve 8300 :: 8310 Email Folder Not Showing New Mail Alert
Jan 6, 2010
I have several email folders on my blackberry. When I recieve an email it only shows up on the "messages" folder.My previous BB would show the new mail indicator in both "Messages" folder and the specific email folder it belonged in. If I go to the specific folder, the email is inside, it just will not alert me to this folder.Hope this makes sense.Currently I have 4 specific email folders, a text folder, and a messages folder.
How can I fix this? I have an 8310 that was just replaced by another 8310 thru insurance coverage.
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Mar 26, 2011
I accidentally deleted my downloads/games folder on my 8310, I downloaded kaspersky for 8310 now i cant find the icon in the menu and my blackberry start showing frequent hourglass.
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Jul 30, 2010
I am getting my sound alerts for incoming email from my Gmail account. Yet, when I go to read it, it's not there. I've checked other folders. I've done a hard reboot.
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Jan 31, 2010
Trying to create filters for audible email alert messages; but when I do, all urgent emails are notifying me.
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Sep 7, 2010
With the latest software update (V5.0.0.807), my Yahoo icon is gone. Cannot locate it.Also, after I perfomed the update, all of the preloaded and my downloaded ring tones are not recognized. States ""invalid ring tone selected, please make another selection" for every one.
Now my phone won't ring, or alert for SMS or email, or direct connect.Video camera also appears not to be functioning. Getting an error message of "Error Playing. device media processor is busy." when nothing else is running.
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May 17, 2010
I've got a BBCurve8310 and use the MSN a lot from it.Since yesterday, i've been missing a lot of messages, i mean, if i send one, people receive, but i don't.Sometimes I receive one or two messages, but the person has sent me more then this.I've already reinstalled the MSN but it still like that.
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Feb 4, 2010
I'm new to these forums, and to the BlackBerry, having had my 8310 for only a few months (through my company). My daughter, however, has had her 8310 Curve since last March, and she has had intermittent problems with it. She has had to have it replaced under warranty by AT&T twice. This last time, she discovered that her sounds had ceased her alarm did nothing when it went off. The sounds later returned mysteriously, but she decided that that was the last straw. She wanted to take it back to the AT&T warranty center to get it replaced again, but I suggested she attempt to upgrade her system first. My theory was, since the new software was released, it would make sense to upgrade. My company phone has been upgraded (OTA) with no problems, so I thought (silly me) it would be just as easy to do my daughter's Curve.
The first thing I did was go to her Options/Advanced Options screen to do a wireless upgrade. However, that option was not available on that screen. Odd, I thought her phone and mine are identical, and mine had the wireless upgrade option. So I came to these forums and looked for some assistance, and found the sticky at the top of the forum about the 4.5 software upgrade. I followed the link to the BlackBerry page that contained the download for the AT&T software (making sure I selected the AT&T multilanguage version of 4.5.0.182). I downloaded that version, but decided before launching it to use BlackBerry Desktop Manager instead. It dutifully reported that her Curve needed a software upgrade to 4.5.0.182, so I decided to attempt the upgrade over the USB connection. When it got to the point where it had backed up her phone and was ready to do the system backup prior to wiping it, the connection broke. Don't know why - I used the BB-supplied USB cable. So, the upgrade didn't happen that way. The next thing I did was launch the AT&T download that I had retrieved from the BB link. It dutifully installed the latest BB Desktop Manager (5.0.1, I think), then when I hooked her Curve up to the computer it once again reported that she needed a software upgrade. I elected to do the upgrade, and it went through the process again, backing up the Curve to my computer and getting ready to wipe. This time, it again broke the connection, but when I chose "Retry" it seemed to proceed as normal, erasing the device in preparation for upgrading. Now the fun begins. When the actual upgrade began, the device broke the connection again. I once again got the dialog box with the "Retry" and "Cancel" boxes, and clicked "Retry." But when I did that, the screen on the Curve went white and revealed an icon which I can only assume means, "No OS installed," along with the small number "507" underneath. The BB Desktop Manager appeared to be attempting to upgrade the software, but after leaving it setting like that all night there was no change in the status. So it is well and truly bricked.
My question now is, what is my recourse? Is there any possible way to recover this device (since the computer does not recognize it through the USB connection)? Do I simply need to take it back to AT&T and have them replace it (again)? And will the backup I did last night be restorable to the new BB (assuming they give her another Curve)? I hope to get some answers fairly quickly, because I'll be able to hear the eruption from here when she discovers her Curve is a paperweight. Thanks in advance for your help, and your availability for BlackBerry users.
SW ver 4.5.0.182 (platform 2.70.106)
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Apr 26, 2010
i have a firewall on my blackberry curve 8310 and i cant get rid of it.i was told that im on a enterprise and have to contact the admin everytime i attempt to use the internet/apps i get a message about IT policy and firewall.i tried disabling the firewall but there is a lock beside it which wont allow me this wasnt my phone, i bought it off of someone and cant get in contact with them how can i remove the IT policy or whatever and get rid of the firewall?
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Jan 8, 2010
The problem is my friend has a blackberry 8310 and she did ask me to find how to add additional language into her device. Let me tell you I own 8250 and did manage install additional language into mine, but will it be possible to use the same link and instructions on her device as well as I did use on mine? Or it has to be different just because we do have different series?
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Aug 23, 2010
when attempting to download blackberry app world from my device i get a message stating "Sorry, your device does not meet the system requirements that are needed to support blackberry app world".i go to "options" then "about" and see "v4.2.2.181".
any ideas on anything i can do to be able to download app world or at least the free apps? (i do not have access to a usb at this time, so any updates would have to be done through the device.)
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Jan 7, 2010
I connected my bb to the desktop manager on my brothers laptop. I then realised it was for his storm. The bb went off and wouldnt come back on. there is a red flashing light that flashes every 2 seconds or so. Just wondering if anyone can help
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Feb 23, 2010
I got a BB 8310 from my girlfriend. While tryin to update to simply sync my music to the phone, i decided to update the phone's software which has turned into a disaster! While updating, during the screen where it says "DO NOT UNPLUG", the faulty USB cable came out leaving the phone unfinished. Now all the phone does is blink with a red light. It does NOT come on at all. The screen remains black. When its plugged in to the computer now, it doesn't read its a BlackBerry. It says "USB device not recognized".
Now I know that during the installation the phone's system files where probably deleted. And not replaced. So what now? Is there something I can do to have the phone recognized by my computer? It was backed-up before the new installations took place, but does not help because the computer is not recognizing the phone. HELP PLEASE! I would hate to lose my new BlackBerry before I actually get to enjoy it.
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Jul 12, 2010
After trying 3 days to get my BB 8310 Curve connected to my network provider (I do have a data plan and internet plan) Iīm a little bit upset.
The problem: I have all necessary data-plans and also registered my BB on the internet at the Web-Page (BIS?).Ok, my handheld is also recognised and the system doesnīt complain.But: on my handheld I can see only the word "edge" (in small letters - this shows that no data-plan is active as we know, but thatīs not true) and not "EDGE" as it should be.An even better suspicicous issue: I called with the hotline from my provider and he also could see within his database that my handheld is registered and all plans were active.
So I tried following:
I inserted my SIM to another BB and it worked! (not so with my BB)
I also inserted another SIM from my colleague (who also uses a BB) and what happened? Nothing - also no connection.
So I assume that thereīs somehow a bug in my handheld? Has anybody an idea? I would very appreciate it.
By the way, I have the latest OS:
Package Version: 4.5.0.312
Consisting of:
* Applications: 4.5.0.187
* Software Platform: 2.7.0.109
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Jun 26, 2010
Can someone tell me how to change the type of alert tone for an appointment in my calendar?
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Jul 24, 2010
Every night at 10:30, an alert sounds for something on my phone. I don't know what it's for and I can't find any alarm or alerts set....It's quite annoying and I need it to stop!
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Jun 11, 2010
Have a 8310 & can't work out how to change tones for SMS and calendar alerts? SMSs happen with no tone, so if I don't look at the phone I don't know if I have them & calendar alerts sometimes have a wierd tone, sometimes just vibrate, for some reason...
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Apr 6, 2010
i wiped my 8310 and now i dont recieve any alert tones for my emails. i get all the rest of them but not emails. how can i fix this?
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Apr 24, 2010
When receiving an IM an alert sound plays. Is there a way to reduce the sound level, turn it off, or have it vibrate?
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Jan 12, 2010
I added a new gmail address to my phone, before that, I had my work e-mail, a different gmail address and my blackberry e-mail.All e-mails went directly into the main mailbox.They also went into the separate folders for each specific e-mail address. so if I wanted to only look at e-mails from email address #1, I just had to look in that folder.Well it still works for the first 3 e-mail address, but since I added the new gmail account, the e-mails on the new account only go to the main e-mail message folder.So if I go to the separate folder for the new gmail account it shows no e-mails at all.But if I go to the main inbox, any new e-mails to that account are shown there.Does anyone know how to fix this?I have deleted and re-added this account at least 3 times, I have done everything I know and I still cannot get the e-mails to show up in the separate account folder!
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Feb 1, 2010
I hope someone can help me. My integrated message folder is missing. Can you please help me put it back on? It is the folder that is default with BB that houses all of your messages, but more importantly receives my messages from my main account (work) with BB.
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Jan 2, 2010
I had gotten my blackberry 8330 at Christmas. From then to now, whenever I would send an sms, receive an sms, get an AIM message, get a myspace message, send anything of mms, receive mms, it would ALL appear in the same folder, the "general messages" folder. Now, when I get a message, i have to go to the sms inbox, or the sms outbox to see them. I do not want my messages categorized, so can anyone help me find a way to put all of my messages back into the general folder like before.
When I get a new message, I go to messages and it says there are no new messages. When I go to "view folders" then to my sms inbox, there it is. I would like to see my messages on the "main" message screen, without ever having to go to "view folders" .
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Sep 9, 2010
I have Blackberry Curve 8310. When I receive Call or SMS I do not see the contact name but I just see the No, how can I get the contact name displayed? I am not able to delete ALL the contact information from my SIM card, how can I do that?
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Jul 17, 2010
using a personal set up on my blackberry 8310, I set up an e-mail account. I have tried with no success to delete the account from the phone. I have tried some of the answers to other questions on here and they have not worked. I have already deleted the service book, restarted the phone and still no luck.
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Jul 2, 2010
I accidently clicked hidden on the properties of a folder I made to store pictures in within my phone. How do I find the hidden folder, as it no longer shows up? And make it un-hidden?
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Jan 4, 2010
I accidentally saved a bunch of messages that I want to move back to the main message folder, but I can't see a way to move even 1 message back, let alone doing a group move.
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Feb 3, 2012
found somewhere on the board that you should go in de message folder-options- then desktop -> but i don t have that icon!!?
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Apr 29, 2012
I have two email account, one is google and other is Other POP3. And I cannot Find the Mail Box List to create new folders.
Info:
iPhone 4S, iOS 5.1
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Jan 20, 2010
I have a Cellular South 8330 that I activated on 12/10/09. Everything was great until it started deleting e-mail by itself on the handset. I went back in to the store where it was purchased and was told that I needed a memory card so I bought one. Same problem occurs. I went back to the store and was told that I had to save everything to the card. The salesperson changed a setting on my phone and told me I would not have that problem again. Same problem occurs. I was then told by a former Cellular South employee that I needed to clear the event log. Same problem occurs. I have even posted this issue on blog section of the Cellular South website. No response. I had the Curve with AT&T for two years and never had that problem.
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Jun 16, 2010
I received a message "Action required - update password!" But i did not change my password. Oh well, so I'm trying to follow the directions to update my password from my computer. however, it says on the Blackberry Internet Service home page I need to click "e-mail accounts" and then edit my password. It says that "e-mail accounts" is listed on the left pane. I don't find it anywhere.
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May 31, 2010
I recently went on vacation and had my phone turned off for a week. When I returned, I found that the email on my BB is no longer synched with the computer. If I check a message on the BB and mark it as read, then it is okay on the computer. But, if I open a message on the computer, it is still listed as unread on the BB. How can I fix this?
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Mar 26, 2010
I just got my 8330 a week ago and I cannot figure out how to make an icon appear when I have a voice mail. My husband has the 8350 and he is notified under "messages" on his start screen that he has voice mail. Can anyone tell me how to do this? I'd really like to set it up like my husbands phone, but I would surely settle for an icon on my screen.
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