BB Curve 8300 :: 8310 Curve Does Not Connect At All
Jul 12, 2010
After trying 3 days to get my BB 8310 Curve connected to my network provider (I do have a data plan and internet plan) Iīm a little bit upset.
The problem: I have all necessary data-plans and also registered my BB on the internet at the Web-Page (BIS?).Ok, my handheld is also recognised and the system doesnīt complain.But: on my handheld I can see only the word "edge" (in small letters - this shows that no data-plan is active as we know, but thatīs not true) and not "EDGE" as it should be.An even better suspicicous issue: I called with the hotline from my provider and he also could see within his database that my handheld is registered and all plans were active.
So I tried following:
I inserted my SIM to another BB and it worked! (not so with my BB)
I also inserted another SIM from my colleague (who also uses a BB) and what happened? Nothing - also no connection.
So I assume that thereīs somehow a bug in my handheld? Has anybody an idea? I would very appreciate it.
By the way, I have the latest OS:
Package Version: 4.5.0.312
Consisting of:
* Applications: 4.5.0.187
* Software Platform: 2.7.0.109
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May 17, 2010
I've got a BBCurve8310 and use the MSN a lot from it.Since yesterday, i've been missing a lot of messages, i mean, if i send one, people receive, but i don't.Sometimes I receive one or two messages, but the person has sent me more then this.I've already reinstalled the MSN but it still like that.
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Feb 4, 2010
I'm new to these forums, and to the BlackBerry, having had my 8310 for only a few months (through my company). My daughter, however, has had her 8310 Curve since last March, and she has had intermittent problems with it. She has had to have it replaced under warranty by AT&T twice. This last time, she discovered that her sounds had ceased her alarm did nothing when it went off. The sounds later returned mysteriously, but she decided that that was the last straw. She wanted to take it back to the AT&T warranty center to get it replaced again, but I suggested she attempt to upgrade her system first. My theory was, since the new software was released, it would make sense to upgrade. My company phone has been upgraded (OTA) with no problems, so I thought (silly me) it would be just as easy to do my daughter's Curve.
The first thing I did was go to her Options/Advanced Options screen to do a wireless upgrade. However, that option was not available on that screen. Odd, I thought her phone and mine are identical, and mine had the wireless upgrade option. So I came to these forums and looked for some assistance, and found the sticky at the top of the forum about the 4.5 software upgrade. I followed the link to the BlackBerry page that contained the download for the AT&T software (making sure I selected the AT&T multilanguage version of 4.5.0.182). I downloaded that version, but decided before launching it to use BlackBerry Desktop Manager instead. It dutifully reported that her Curve needed a software upgrade to 4.5.0.182, so I decided to attempt the upgrade over the USB connection. When it got to the point where it had backed up her phone and was ready to do the system backup prior to wiping it, the connection broke. Don't know why - I used the BB-supplied USB cable. So, the upgrade didn't happen that way. The next thing I did was launch the AT&T download that I had retrieved from the BB link. It dutifully installed the latest BB Desktop Manager (5.0.1, I think), then when I hooked her Curve up to the computer it once again reported that she needed a software upgrade. I elected to do the upgrade, and it went through the process again, backing up the Curve to my computer and getting ready to wipe. This time, it again broke the connection, but when I chose "Retry" it seemed to proceed as normal, erasing the device in preparation for upgrading. Now the fun begins. When the actual upgrade began, the device broke the connection again. I once again got the dialog box with the "Retry" and "Cancel" boxes, and clicked "Retry." But when I did that, the screen on the Curve went white and revealed an icon which I can only assume means, "No OS installed," along with the small number "507" underneath. The BB Desktop Manager appeared to be attempting to upgrade the software, but after leaving it setting like that all night there was no change in the status. So it is well and truly bricked.
My question now is, what is my recourse? Is there any possible way to recover this device (since the computer does not recognize it through the USB connection)? Do I simply need to take it back to AT&T and have them replace it (again)? And will the backup I did last night be restorable to the new BB (assuming they give her another Curve)? I hope to get some answers fairly quickly, because I'll be able to hear the eruption from here when she discovers her Curve is a paperweight. Thanks in advance for your help, and your availability for BlackBerry users.
SW ver 4.5.0.182 (platform 2.70.106)
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Apr 26, 2010
i have a firewall on my blackberry curve 8310 and i cant get rid of it.i was told that im on a enterprise and have to contact the admin everytime i attempt to use the internet/apps i get a message about IT policy and firewall.i tried disabling the firewall but there is a lock beside it which wont allow me this wasnt my phone, i bought it off of someone and cant get in contact with them how can i remove the IT policy or whatever and get rid of the firewall?
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Jan 8, 2010
The problem is my friend has a blackberry 8310 and she did ask me to find how to add additional language into her device. Let me tell you I own 8250 and did manage install additional language into mine, but will it be possible to use the same link and instructions on her device as well as I did use on mine? Or it has to be different just because we do have different series?
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Aug 23, 2010
when attempting to download blackberry app world from my device i get a message stating "Sorry, your device does not meet the system requirements that are needed to support blackberry app world".i go to "options" then "about" and see "v4.2.2.181".
any ideas on anything i can do to be able to download app world or at least the free apps? (i do not have access to a usb at this time, so any updates would have to be done through the device.)
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Jan 7, 2010
I connected my bb to the desktop manager on my brothers laptop. I then realised it was for his storm. The bb went off and wouldnt come back on. there is a red flashing light that flashes every 2 seconds or so. Just wondering if anyone can help
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Feb 23, 2010
I got a BB 8310 from my girlfriend. While tryin to update to simply sync my music to the phone, i decided to update the phone's software which has turned into a disaster! While updating, during the screen where it says "DO NOT UNPLUG", the faulty USB cable came out leaving the phone unfinished. Now all the phone does is blink with a red light. It does NOT come on at all. The screen remains black. When its plugged in to the computer now, it doesn't read its a BlackBerry. It says "USB device not recognized".
Now I know that during the installation the phone's system files where probably deleted. And not replaced. So what now? Is there something I can do to have the phone recognized by my computer? It was backed-up before the new installations took place, but does not help because the computer is not recognizing the phone. HELP PLEASE! I would hate to lose my new BlackBerry before I actually get to enjoy it.
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Jan 6, 2010
I have several email folders on my blackberry. When I recieve an email it only shows up on the "messages" folder.My previous BB would show the new mail indicator in both "Messages" folder and the specific email folder it belonged in. If I go to the specific folder, the email is inside, it just will not alert me to this folder.Hope this makes sense.Currently I have 4 specific email folders, a text folder, and a messages folder.
How can I fix this? I have an 8310 that was just replaced by another 8310 thru insurance coverage.
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May 8, 2011
My black berry 8310 won't connect to my laptop/ desktop computer usb ports. Don't think they are recognising the black berry. I tried a different cable
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Oct 4, 2011
I have anlocked Curve 8310 on which I am trying to connect to Vodafone using a new SIM. All I get is 'searcjing for network' and / or SOS where the network connection strength indicator is.Having tried another SIM that does work for somebody else I still have the same problem.
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May 1, 2012
if the 8310 can use a hot spot, rather than just the AT&T network provider?
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Apr 11, 2011
I use a Blackberry 8310 curve. suddenly, i have been unable to connect to the internet. My network provided told me i have been activated. I keep getting messages like "your blackberry services have been deactivated or suspended contact your service provider".
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Apr 16, 2010
I am new to all of this stuff, and i just bought a used at&T curve 8310, i have tmobile and when i put my sim card in it reads my contacts and "t mobile" reads at the top of the screen but i cant make calls.
please help i have no idea what i am doing with this stuff.
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Jan 29, 2010
I had downloaded Opera mini 4.2 and iheartradio and slacker radio and they all worked perfect for the past 3 days and then all of a sudden they do not work. I get timed out of logins and even google maps app on my phone wont connect. The only app that will connect to the internet is the BB browser (the one that looks like a globe with halo around it). There are no other apps running causing a clog up. There is 6.8GB open in memory, so im stumped????? Someone please help me Im racking my brain trying to figure out what would cause this. The last time it worked was in the morning listening to slacker, then went to lunch tried to get on Opera wouldn't connect, so i got on BB browser, from then on it wont connect with any other app.
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Apr 5, 2010
At first I was getting this error
B 8330 w Boost Mobile that wouldn't connect to my desktop through USB
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Sep 7, 2010
With the latest software update (V5.0.0.807), my Yahoo icon is gone. Cannot locate it.Also, after I perfomed the update, all of the preloaded and my downloaded ring tones are not recognized. States ""invalid ring tone selected, please make another selection" for every one.
Now my phone won't ring, or alert for SMS or email, or direct connect.Video camera also appears not to be functioning. Getting an error message of "Error Playing. device media processor is busy." when nothing else is running.
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May 4, 2010
I was given a BB Curve 8310 to attempt a repair. When I attach the USB cable to the BB the system tray does not pop up with a notification that says "found new hardware" like it normally does when you plug a BB in. When the phone boots up it displays error msg " JVM Error 513". I attempted to looking into the device by using "cracmem" and "JL_Cmder" and no data is to be found and thus there is nothing to wipe. I suspect that the device has already been wiped thus the no data. I have pulled the battery from the phone and reinstalled; unplugged the usb cable during the BB boot process and nothing is happening. The DM application loader will not allow me to procede due to computer not recognizing the BB device thus it is not generating the "USB:UNKNOWN".
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Sep 16, 2011
Dropped my BB for the last time...the trackball fell out and some other stuff fell out...not retrieved. Friend gave me her old Curve and I want to switch. Tried just moving the sim card praying my pictures would come up...but they didn't. The address book isn't there either.How do I switch my service and how do I move the info without a track ball?
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Aug 18, 2010
I recieved my Curve 8520 6 days ago and I am still waiting on my service provider contacting me about the Blackberry Tariff HOWEVER when setting up my phone using the Wizard Setup I did not have two options for the email setup, only Enterprise Email Activation...I have never had one, this is my first Blackberry. How do I apply the other option of Add An Email Address? Or does this mean that the phone has been used by someone else (even though it was bought from my service provider "brand new"), or a fault has arisen? What can be done?
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May 21, 2010
I have had this bb for about 8 or 10 months camera has worked fine till last week. Went to use it and it will not zoom in.
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Jan 7, 2010
I'm a BB newbie but recently received one for work. My problem is trying to transfer the contacts from my old cell phone (Sanyo SCP-7050) to my new Curve 8330. I took it to my local Sprint store and they said the contacts can't be transferred because the BB is registered on a BES. The Bluetooth connection won't work either, I assume for the same reason.Am I out of luck or is there some other way I can get the contacts into my BB? I have the contacts stored as individual business card files (.vcf) and was hoping there is a way to use the micro SD card to load them on somehow.
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Apr 8, 2011
I am using 8310 curve which reboots 10 to 15 times a day, it doesn't reboot in standby mode or while plugged in PC through USB, but if I use it randomly as like hearing music or making a call or texting anyone it reboots,
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Sep 30, 2011
It is rather unfortunate. My Curve 8310 keeps going off and never gets to finish booting. It comes on, shows the hourglass image and in less that few seconds, the screen goes black, the red led light comes on and starts booting all over. This cycle continued until the battery gets fully drained.
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Nov 8, 2012
i want to upgrade my os because its 4.5?
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Jun 21, 2011
I use blackberry 8310, my usb port is broken. can i update using bluetooth port
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Nov 11, 2011
What prepaid carriers will my ATT 8310 (unlocked) work with. US 75148 zip, Booste, straight talk, virgin mobile,T-mobile and tracfone.... i think that is my only chooses... Wanting to stay around $50 a month and no contract and would like unlimited talk, messaging and data....
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Jul 12, 2010
I've been trying to update my phone for about 2 hrs now and i can't seem to get it to work. I've updated my desktop to v5.0, but everytime i click the link on the website it tells me i have the current version. i checked under "about" and i have v. 4.5.0.175. HOW DO I GET V5.0? oh and i have verizon if that matters.
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Aug 29, 2010
i dont have this fone, a friend of mine does, he has Curve 8350 from Virgin mobile,he been tryn to figure this out, His windows os is the media center edition. is there a site he can get info or he cant use the phone or windows os ?
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Feb 25, 2010
I have the BB curve 8310 and my wife just purchased an Apple Iphone 3G, can the two IM one another or does she to download a certain app?
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Jan 22, 2010
I just bought a used 8310 from a bidding website, and the problem ive got is the phone is usable as long as not much is being done on it, but when you start using apps like fb, msn, bbm and others(not at once) somehow the phone shuts down itself without any warning, and it cant be turned on unless its plugged to electricity or battery is removed and replaced, only to be shut down in short time after its turned on, for it to be somehow usable for some time more it must be charged for a few. I checked the status option and its got plenty free space(24mb) ive spent countless hours researching for the same problem online, and many say its the OS, but ive downgraded it, then ugraded it, rebooted it, master rebooted it, done everything to it but technically nothing works(after OS upgrade it worked perfectly with apps for around 3 hours). Oh and i forgot to say battery compsuption seems quite high, after its done charging its at 100%, then use msn and fb for around and hour and goes down to 80% couple of shut downs and turn ons after its at 5%. So, anyone has an idea what the problem might be? I dont want to buy a new battery to later find out its the phone that its deffective, and if its deffective anyone had any luck repairing it? the phone works perfectly while plugged in to an outlet or pc, it does not shut itself off at all.
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