BB Curve 8300 :: 8310 Trouble With Download App World
Aug 23, 2010
when attempting to download blackberry app world from my device i get a message stating "Sorry, your device does not meet the system requirements that are needed to support blackberry app world".i go to "options" then "about" and see "v4.2.2.181".
any ideas on anything i can do to be able to download app world or at least the free apps? (i do not have access to a usb at this time, so any updates would have to be done through the device.)
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Aug 23, 2010
when attempting to download blackberry app world from my device i get a message stating "Sorry, your device does not meet the system requirements that are needed to support blackberry app world". i go to "options" then "about" and see "v4.2.2.181".any ideas on anything i can do to be able to download app world or at least the free apps? (i do not have access to a usb at this time, so any updates would have to be done through the device.)
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May 17, 2010
I've got a BBCurve8310 and use the MSN a lot from it.Since yesterday, i've been missing a lot of messages, i mean, if i send one, people receive, but i don't.Sometimes I receive one or two messages, but the person has sent me more then this.I've already reinstalled the MSN but it still like that.
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Feb 4, 2010
I'm new to these forums, and to the BlackBerry, having had my 8310 for only a few months (through my company). My daughter, however, has had her 8310 Curve since last March, and she has had intermittent problems with it. She has had to have it replaced under warranty by AT&T twice. This last time, she discovered that her sounds had ceased her alarm did nothing when it went off. The sounds later returned mysteriously, but she decided that that was the last straw. She wanted to take it back to the AT&T warranty center to get it replaced again, but I suggested she attempt to upgrade her system first. My theory was, since the new software was released, it would make sense to upgrade. My company phone has been upgraded (OTA) with no problems, so I thought (silly me) it would be just as easy to do my daughter's Curve.
The first thing I did was go to her Options/Advanced Options screen to do a wireless upgrade. However, that option was not available on that screen. Odd, I thought her phone and mine are identical, and mine had the wireless upgrade option. So I came to these forums and looked for some assistance, and found the sticky at the top of the forum about the 4.5 software upgrade. I followed the link to the BlackBerry page that contained the download for the AT&T software (making sure I selected the AT&T multilanguage version of 4.5.0.182). I downloaded that version, but decided before launching it to use BlackBerry Desktop Manager instead. It dutifully reported that her Curve needed a software upgrade to 4.5.0.182, so I decided to attempt the upgrade over the USB connection. When it got to the point where it had backed up her phone and was ready to do the system backup prior to wiping it, the connection broke. Don't know why - I used the BB-supplied USB cable. So, the upgrade didn't happen that way. The next thing I did was launch the AT&T download that I had retrieved from the BB link. It dutifully installed the latest BB Desktop Manager (5.0.1, I think), then when I hooked her Curve up to the computer it once again reported that she needed a software upgrade. I elected to do the upgrade, and it went through the process again, backing up the Curve to my computer and getting ready to wipe. This time, it again broke the connection, but when I chose "Retry" it seemed to proceed as normal, erasing the device in preparation for upgrading. Now the fun begins. When the actual upgrade began, the device broke the connection again. I once again got the dialog box with the "Retry" and "Cancel" boxes, and clicked "Retry." But when I did that, the screen on the Curve went white and revealed an icon which I can only assume means, "No OS installed," along with the small number "507" underneath. The BB Desktop Manager appeared to be attempting to upgrade the software, but after leaving it setting like that all night there was no change in the status. So it is well and truly bricked.
My question now is, what is my recourse? Is there any possible way to recover this device (since the computer does not recognize it through the USB connection)? Do I simply need to take it back to AT&T and have them replace it (again)? And will the backup I did last night be restorable to the new BB (assuming they give her another Curve)? I hope to get some answers fairly quickly, because I'll be able to hear the eruption from here when she discovers her Curve is a paperweight. Thanks in advance for your help, and your availability for BlackBerry users.
SW ver 4.5.0.182 (platform 2.70.106)
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Apr 26, 2010
i have a firewall on my blackberry curve 8310 and i cant get rid of it.i was told that im on a enterprise and have to contact the admin everytime i attempt to use the internet/apps i get a message about IT policy and firewall.i tried disabling the firewall but there is a lock beside it which wont allow me this wasnt my phone, i bought it off of someone and cant get in contact with them how can i remove the IT policy or whatever and get rid of the firewall?
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Jan 8, 2010
The problem is my friend has a blackberry 8310 and she did ask me to find how to add additional language into her device. Let me tell you I own 8250 and did manage install additional language into mine, but will it be possible to use the same link and instructions on her device as well as I did use on mine? Or it has to be different just because we do have different series?
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Jan 7, 2010
I connected my bb to the desktop manager on my brothers laptop. I then realised it was for his storm. The bb went off and wouldnt come back on. there is a red flashing light that flashes every 2 seconds or so. Just wondering if anyone can help
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Feb 23, 2010
I got a BB 8310 from my girlfriend. While tryin to update to simply sync my music to the phone, i decided to update the phone's software which has turned into a disaster! While updating, during the screen where it says "DO NOT UNPLUG", the faulty USB cable came out leaving the phone unfinished. Now all the phone does is blink with a red light. It does NOT come on at all. The screen remains black. When its plugged in to the computer now, it doesn't read its a BlackBerry. It says "USB device not recognized".
Now I know that during the installation the phone's system files where probably deleted. And not replaced. So what now? Is there something I can do to have the phone recognized by my computer? It was backed-up before the new installations took place, but does not help because the computer is not recognizing the phone. HELP PLEASE! I would hate to lose my new BlackBerry before I actually get to enjoy it.
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Jan 6, 2010
I have several email folders on my blackberry. When I recieve an email it only shows up on the "messages" folder.My previous BB would show the new mail indicator in both "Messages" folder and the specific email folder it belonged in. If I go to the specific folder, the email is inside, it just will not alert me to this folder.Hope this makes sense.Currently I have 4 specific email folders, a text folder, and a messages folder.
How can I fix this? I have an 8310 that was just replaced by another 8310 thru insurance coverage.
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Jul 12, 2010
After trying 3 days to get my BB 8310 Curve connected to my network provider (I do have a data plan and internet plan) I´m a little bit upset.
The problem: I have all necessary data-plans and also registered my BB on the internet at the Web-Page (BIS?).Ok, my handheld is also recognised and the system doesn´t complain.But: on my handheld I can see only the word "edge" (in small letters - this shows that no data-plan is active as we know, but that´s not true) and not "EDGE" as it should be.An even better suspicicous issue: I called with the hotline from my provider and he also could see within his database that my handheld is registered and all plans were active.
So I tried following:
I inserted my SIM to another BB and it worked! (not so with my BB)
I also inserted another SIM from my colleague (who also uses a BB) and what happened? Nothing - also no connection.
So I assume that there´s somehow a bug in my handheld? Has anybody an idea? I would very appreciate it.
By the way, I have the latest OS:
Package Version: 4.5.0.312
Consisting of:
* Applications: 4.5.0.187
* Software Platform: 2.7.0.109
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Apr 9, 2010
I have a Blackberry 9523 that was a Verizon Phone but is now unlocked and utilizing At&t service.I downloaded BB App World to the phone with no problem. When I touch the icon to connect I get error message "Blackberry App World is having trouble connecting to BB App W server. Verify your network connection and try again."
1) the new work connection is working fine.
2) I have downloaded the B App W app twice so far still introduces. Any ideas that can help me?
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Aug 10, 2010
Well I been on blackberry's website as of late looking around and I saw tonight where the 8330 is compatable for OS 5.0, I am currently on 4.5. WOuld my carrier be at fault for it not updating? I used the Desktop software and it only shows my current version and two previous ones.
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Sep 4, 2010
After having a bad start from my 1st 8310 i returned it to recieve another replacement from ebay (2nd hand) Its logo is O2, but it states that it was unlocked to any network by 3, i have a vodafone contract sim - put it in tried to download blackberry app as it was not preloaded, i went to the site sent myself an email link, that didnt work so i went out and bought a usb cable - downloaded desktop softwafe to try to download it that way, i just get a message stating myphone doesnt support it - but my last 8310 did!
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Mar 10, 2010
Ok I went to delete an app I had saved in my download folder but accidentally erased the actual folder. All of my apps were still there but not in a folder. I created a new folder but would like to have the original folder with the download icon on it. Does anyone know how do I get that or even what I am going through?
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Dec 7, 2012
I went into the the Blackberry App World to download the "Score Mobile" app. While it was in the process of downloading, it froze and cancelled the download. The app is not showing up in the "My World" as downloaded. But when I go to re-download the "Score Mobile" app, it does not give me the option to download it. The download button does not come up for this app on my phone. I was wondering how to fix this and be able to download the app. I have a BB Curve 9380.
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Mar 4, 2012
I am not able to downloadany thing from my blackberry app world.it shows the following error..
1)"Token has expired, please login. (Error Id 50101)
2)BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error id: 40820) (Error id: 40820
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Aug 20, 2010
I just got the new curve 3g and I cant download app world, I've tried through my desktop and my phones browser.
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Jul 25, 2012
i have turned off the content protection, but still get this message to turn off the content protection whenever i try to download something from blackberry app world?
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Dec 7, 2012
I went into the the Blackberry App World to download the "Score Mobile" app. While it was in the process of downloading, it froze and cancelled the download. The app is not showing up in the "My World" as downloaded. But when I go to re-download the "Score Mobile" app, it does not give me the option to download it. The download button does not come up for this app on my phone. I was wondering how to fix this and be able to download the app. I have a BB Curve 9380.
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Aug 6, 2012
I have problems down loading the bb app world it had a error so I rebooted it and now I lost every thing including the bb app world now I am trying to download it again from computer an it comes up with :
Downloads via a USB connection are not enabled for this product. visit our mobile download site using the browser on your BlackBerry® smartphone.
Is there any way I can download it without using the bb data plan??
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Apr 29, 2010
All my pals are suddenly getting into Blackberry Messenger. For some reason i do not have the icon on my 8300 and whenever i try to download it i get a not compatible message back. can anybody out there help at all?
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May 9, 2012
I can't seem to download the BB App World in my phone. Whenever I try to download it, it only says that downloads via USB connection are not enabled for this product. It goes the same whenever i try to dowbload it straight from my phone.
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Sep 5, 2011
Basically everytime I try to download games when i click on the game it doesn't download it just stays blank.
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Mar 16, 2012
I'm not able to download apps world.
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Aug 20, 2012
I have a blackberry 8520 which was originally t-mobile however was unlocked I decided to change to gaffing and even more recently blackberry app world disappeared of my list.I no longer can find this, and also am unable to download it off the laptop-USB method and also can't download it off mobile?
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Apr 15, 2011
A few weeks ago I tried to update my FaceBook from AppWorld. When I got to the download page I did everything (authenticating, etc.) as per usual.The download began but then I received a message saying "FaceBook not available from AppWorld". I figured it could be a site problem so I forgot about it but when I tried it again this week same message. I am completely unable to download any apps or updates from AppWorld (I can from third part sites but that's all).Have done the removing battery and reinstalling thing but...no dice. In addition someone mentioned the "My World" icon I should be wqorking with buy..
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Sep 5, 2011
cannot download app's, when you enter the selection you choose an app it takes me into put in my user name and password, then takes me to accept terms and conditions, I accept and nothing happens..
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Jan 3, 2010
I have had my blackberry curve 8900 for about 4 months now and I still can not download the app world for it. I have tried and tried and keep getting the same message half way through the download saying "Download Failed. 907 Invalid COD". I contacted my service provider who said they had sorted and I was to turn my phone off for an hour and switch it back on and I should be able to download it. I done this and 3 hours later I am still getting the same message. I have even tried removing the battery and sim card but this does not work either.
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Sep 23, 2011
I have OS 6 with BB App plugin v3I cannot download any apps using the appworld website connecting my phone to the pc.
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Jul 31, 2012
my blackberry curve 8520 won't let me download blackberry app world, i go on the website on my smartphone, click download now it then transfers me to another screen where i select my language and press next, it then comes up with a screen saying sorry the requested item could not be loaded!i have tried re booting my phone and deleting blackberry app world of my phone to re-install it,
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May 1, 2010
The blackberry 8900 has the requirements to download app world right? It always says my 'device is unsupported?
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