I received a message "Action required - update password!" But i did not change my password. Oh well, so I'm trying to follow the directions to update my password from my computer. however, it says on the Blackberry Internet Service home page I need to click "e-mail accounts" and then edit my password. It says that "e-mail accounts" is listed on the left pane. I don't find it anywhere.
View 7 RepliesI have a Cellular South 8330 that I activated on 12/10/09. Everything was great until it started deleting e-mail by itself on the handset. I went back in to the store where it was purchased and was told that I needed a memory card so I bought one. Same problem occurs. I went back to the store and was told that I had to save everything to the card. The salesperson changed a setting on my phone and told me I would not have that problem again. Same problem occurs. I was then told by a former Cellular South employee that I needed to clear the event log. Same problem occurs. I have even posted this issue on blog section of the Cellular South website. No response. I had the Curve with AT&T for two years and never had that problem.
View 5 Replies View RelatedI recently went on vacation and had my phone turned off for a week. When I returned, I found that the email on my BB is no longer synched with the computer. If I check a message on the BB and mark it as read, then it is okay on the computer. But, if I open a message on the computer, it is still listed as unread on the BB. How can I fix this?
View 16 Replies View RelatedI just got my 8330 a week ago and I cannot figure out how to make an icon appear when I have a voice mail. My husband has the 8350 and he is notified under "messages" on his start screen that he has voice mail. Can anyone tell me how to do this? I'd really like to set it up like my husbands phone, but I would surely settle for an icon on my screen.
View 4 Replies View RelatedI have recently acquired a Blackberry 8300 smartphone 2nd hand as my previous phone broke and I'm due an upgrade soon so didn't see the point of buying a new one. I wiped the phone so I could put my information on and recently checked a post that if it wasn't for work purposes you didn't need a blackberry password to set up my personal e-mail address and the password was only for work related e-mails.
Can someone confirm if this is the case and also how I set it up otherwise as it just keeps asking for a password and wont let me add mine on without it.
I had to wipe my phone and have everythign set back up. When i did the email set up and entered my yahoo info, it all worked BUT i dont have my yahoo mail icon. I have the generic email icon (envelope with globe). I want to get my yahoo mail icon back, any ideas?
-Blackberry Tour 9630
-5.0.0.484 OS
US Cellular Customer
I recently sold my Nextel Blackberry Curve 8350i. It has been since disconnected and I have switched to another carrier. I have sold the phone but I don't know how to receive my e-mail accounts from my old Blackberry. Can anyone tell me how to delete them since it has already been disconnected from the network. Thank You.
View 4 Replies View RelatedI cannot get any of the visual voiceamail apps to work on my boost mobile blackberry 8330.
View 6 Replies View RelatedE-mail reconciliation is not working for me with my Gmail account. When I read an e-mail on my BB, it isn't being marked as read in my Gmail. It also isn't working the other way: when I read an e-mail on my computer, my BB doesn't mark it as read.
How can I fix this? E-mail reconciliation in my options is already turned on.
I have several email folders on my blackberry. When I recieve an email it only shows up on the "messages" folder.My previous BB would show the new mail indicator in both "Messages" folder and the specific email folder it belonged in. If I go to the specific folder, the email is inside, it just will not alert me to this folder.Hope this makes sense.Currently I have 4 specific email folders, a text folder, and a messages folder.
How can I fix this? I have an 8310 that was just replaced by another 8310 thru insurance coverage.
I was given BB8300 with the phone having permanently enabled password (tiny padlock sign). How to remove the padlock and disable mandatory password????. I do not keep any state secrets on my phone and is a pain to input a password every time I check a time.
View 1 Replies View RelatedI received an e-mail to update one of my e-mail passwords. After going into "setup" , then "e-mail" the screen pops back to the main "setup" screen. When I attempt to exit the screen freezes and then I have to remove battery to reboot.
View 1 Replies View RelatedI have the desktop software installed ok, but do not see an option to configure with Windows live in the Syncronization configuration.
View 4 Replies View RelatedI'm new to these forums, and to the BlackBerry, having had my 8310 for only a few months (through my company). My daughter, however, has had her 8310 Curve since last March, and she has had intermittent problems with it. She has had to have it replaced under warranty by AT&T twice. This last time, she discovered that her sounds had ceased her alarm did nothing when it went off. The sounds later returned mysteriously, but she decided that that was the last straw. She wanted to take it back to the AT&T warranty center to get it replaced again, but I suggested she attempt to upgrade her system first. My theory was, since the new software was released, it would make sense to upgrade. My company phone has been upgraded (OTA) with no problems, so I thought (silly me) it would be just as easy to do my daughter's Curve.
The first thing I did was go to her Options/Advanced Options screen to do a wireless upgrade. However, that option was not available on that screen. Odd, I thought her phone and mine are identical, and mine had the wireless upgrade option. So I came to these forums and looked for some assistance, and found the sticky at the top of the forum about the 4.5 software upgrade. I followed the link to the BlackBerry page that contained the download for the AT&T software (making sure I selected the AT&T multilanguage version of 4.5.0.182). I downloaded that version, but decided before launching it to use BlackBerry Desktop Manager instead. It dutifully reported that her Curve needed a software upgrade to 4.5.0.182, so I decided to attempt the upgrade over the USB connection. When it got to the point where it had backed up her phone and was ready to do the system backup prior to wiping it, the connection broke. Don't know why - I used the BB-supplied USB cable. So, the upgrade didn't happen that way. The next thing I did was launch the AT&T download that I had retrieved from the BB link. It dutifully installed the latest BB Desktop Manager (5.0.1, I think), then when I hooked her Curve up to the computer it once again reported that she needed a software upgrade. I elected to do the upgrade, and it went through the process again, backing up the Curve to my computer and getting ready to wipe. This time, it again broke the connection, but when I chose "Retry" it seemed to proceed as normal, erasing the device in preparation for upgrading. Now the fun begins. When the actual upgrade began, the device broke the connection again. I once again got the dialog box with the "Retry" and "Cancel" boxes, and clicked "Retry." But when I did that, the screen on the Curve went white and revealed an icon which I can only assume means, "No OS installed," along with the small number "507" underneath. The BB Desktop Manager appeared to be attempting to upgrade the software, but after leaving it setting like that all night there was no change in the status. So it is well and truly bricked.
My question now is, what is my recourse? Is there any possible way to recover this device (since the computer does not recognize it through the USB connection)? Do I simply need to take it back to AT&T and have them replace it (again)? And will the backup I did last night be restorable to the new BB (assuming they give her another Curve)? I hope to get some answers fairly quickly, because I'll be able to hear the eruption from here when she discovers her Curve is a paperweight. Thanks in advance for your help, and your availability for BlackBerry users.
SW ver 4.5.0.182 (platform 2.70.106)
Last night I updated from 4.5.0175 to 4.5.0186 and all my memos were deleted. Is there any way to recover them? I am desperate! Also - is there any way to prevent this from happening again?
View 7 Replies View RelatedI got a BB 8310 from my girlfriend. While tryin to update to simply sync my music to the phone, i decided to update the phone's software which has turned into a disaster! While updating, during the screen where it says "DO NOT UNPLUG", the faulty USB cable came out leaving the phone unfinished. Now all the phone does is blink with a red light. It does NOT come on at all. The screen remains black. When its plugged in to the computer now, it doesn't read its a BlackBerry. It says "USB device not recognized".
Now I know that during the installation the phone's system files where probably deleted. And not replaced. So what now? Is there something I can do to have the phone recognized by my computer? It was backed-up before the new installations took place, but does not help because the computer is not recognizing the phone. HELP PLEASE! I would hate to lose my new BlackBerry before I actually get to enjoy it.
I've been trying to update my phone for about 2 hrs now and i can't seem to get it to work. I've updated my desktop to v5.0, but everytime i click the link on the website it tells me i have the current version. i checked under "about" and i have v. 4.5.0.175. HOW DO I GET V5.0? oh and i have verizon if that matters.
View 11 Replies View RelatedSo, I'm pretty sure my phone is fried - thanks to the wireless software update that my phone told me to download yesterday from Blackberry.Little update icon pops up on the screen telling me that there's a software upgrade of high importance so I tell it to download over the air. About half an hour later, my phone starts flashing and comes up with a quick screen that says "rolling back java" with a status bar that stays at 99% and then power cycles and does the same thing. I had to take the battery out - it's power cycling every minute at least. It won't do anything else, and my blackberry desktop software doesn't recognize it. I left the battery out overnight so the power cycling didn't drain the battery and as soon as I put the battery back in, it just goes back to its little java msg and power cycling.Any ideas? I will be taking it in to Telus later today. I'm assuming that it will have to be sent away and re-flashed and I will have lost everything on it.
View 3 Replies View RelatedI removed (using BB desktop manager) some 3rd party software - i.e. sky news, the Independent (newspaper) ESPN Goals tonight. Now my blackberry won't work properly - I get error messages, can't open mail or SMS programs - most importantly I can't open password vault. Sure, I have regular backups - but this is no use if the applications are not working.
View 1 Replies View Relatedhow to add your password to you voicemail number. I can't remember where to go on my phone to put it in.
View 1 Replies View RelatedI recently udated my 9330 to the new device software update 6.0 bundle3049 upon restoration every thing ame back except internet e-mail accts. All my e-mail acct were listed under the set-up menu, however the passwords were not working. Sprint deleted these accts and I added them back 1 by 1. The only problem is I did not remember my password. Also when I entered my E-mail name the promt shown as name already in use and I was instructed to chose another from a list. I did try to change the name by added a number but it would not except any passwords I chosen.
View 1 Replies View RelatedAccording to my status, I'm running version 4.2.2.182 software. I've been on the blackberry website, and apparently version 4.5 is available. Now I tried to update my phone software, and according to the updater my phone is running the latest software. This isn't true though, and I think updating to 4.5 will help remove some of the problems with my Blackberry. How can I update my 8310?
View 8 Replies View RelatedDevice info:
ORANGE UK
Blackberry 9300
Bundle 6.0 2534 (v.6.0.0.570, platform 6.6.0212)
When i plugged my blackberry into my PC it wanted to update the bundle/version of something on curve, everything was working fine until i updated this... (the bundle 6.0.2534 thing...) Now when I try to set up my e-mail it shows my 3 accounts i had linked with my blackberry a hotmail, a orange.blackberry, and a gmail) but when i type the password and click "verify" it shows "unable to continue session please log in again"I read online that it could be the version of email software I was running, so - i found the most current and i updated that, still; same problem. I've battery pulled, i've security wiped, i've done everything I can think of.
Where can i find the password to update blackberry 8520 OS? Because when i tried to update the OS, it keep asking me for password.
View 3 Replies View RelatedRecently I was prompt to update my OS6 6.0.0.448 to 6 bundle 2475 when I did so my notification area on the device like mess up in mail section, if I have a lot of mail the mail section will show black color title instead of white and some times overlapping.
View 2 Replies View RelatedI have a BB 8530 on MetroPCS (CDMA) network. I saw thier was some updates for BB protect and a bunch of other apps so i updated them. After the reboot, it asked me for my keypad lock pass and upon entering it, it would not accept it. I know that what i am entering is correct as i entered it prior to the reboot.
i have tried diffrent variations of it with CAPs and symbols corresponding to the keys i KNOW are my pass but still no use. I am on 9/10.
I have logged in to my BB Protect online and tried to change the pass from thier but it keeps saying the current password is wrong which is impossible. Is there some deafult password it reverted to that i can try. I have tried everything.
I have dowloaded the software update to version 5 and since then my password keeper icon with all details is missing. Please let me know how I can retrieve it.
View 2 Replies View RelatedI recently did the upgrade on my bb cuve 8530 for vzw to v5.0.0.508 and i noticed that my yahoo mail icon is no where to be found. i've deleted my email account and set it up again and still no icon. any suggestions on how to get it back?
View 6 Replies View RelatedI updated my phone the other day with the v5.0.0.734 OS. It wiped out everything. I had to go back and restore my contacts, reload ringtones and apps, etc. Got everything back the way it was now.
I have three email accounts synced to it. All are active, Wi-fi on, network on. New mail isn't showing up on my handset, only from my gmail account, the hotmails aren't showing up. Used to be you could look in the folder for each email account and see what emails were there, then there was one folder that showed all of them. What am I missing?
My iPhone password & user id will not update/sync to the new password and id Ijust created on iTunes.
How do I sync my iPhone to the new password and user id?
Info:
iPhone 4S, iOS 5.1.1
My mail, which as works up until a day ago, keeps asking for my password now so I can use it. What do I do?
Info:
iPhone 4
