BB Curve 8300 :: Deleting Previous User Email?
Jan 28, 2010
I just picked up a used Curve 8330. When I activated it with my carrier the previous users email is still on the phone. Is there a way to delete without their users name or password?
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Sep 2, 2010
I currently have a Blackberry 8330, v4.5.0.186 (Platform 3.4.0.59).I used to be prompted to delete emails off both my blackberry and my home computer's Windows Mail. I think after updating the Blackberry, this option was no longer available, which requires me to read emails on my Blackberry and then to have to delete them off my home computer.
Does anyone know of a way that I can restore this function to my Blackberry?
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Jan 29, 2010
Previous to recent update, I could delete messages either on just the 8330 or I could delete the message from both the 8330 and the primary e-mail box from which it transferred. Now after the update, I can only delete from the 8330. Is there a way to get this feature back?
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May 31, 2012
When I try to send text messages or to back up my info to the ICloud,everything seems to be linked to her email address and I can't get rid of it. Do I need to wipe it all out and re-install all my contacts and pictures all over again?
Info:
iPhone 4S
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Jan 1, 2012
I bought my friends CS from her and we are not able to delete her email account. We have tried selecting delete, it responds but doesn't finish, it keeps saying 'Deleting account' how to delete her account?
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May 14, 2010
I'm new to the BB and purchased an 8330 on ebay. Everythings seems to be fine, except, not all of the pervious owner info was deleted before I got it.. I was able to go into the user info by deleting and adding my own and that worked fine. I was able to activate the phone ok.However, when I set up the email account info for my web mail account, it created an additional account and didn't replace the old owners Gmail account.
I receive my emial fine but when I reply from the phone it goes our through the Gmail and not my webmail account. Both Icons are on the screen and I have set "Hide" and "Show All". If I uncheck "Show All" the Icon disappears. If I recheck the "Show All" it is back so it must still be active in background. (I do this uncheck by opening the Browser Icon.) The old name is still there on that Gmail account.
How do I get rid of this old user info, so it won't haunt me anymore?
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Jan 20, 2010
I have a Cellular South 8330 that I activated on 12/10/09. Everything was great until it started deleting e-mail by itself on the handset. I went back in to the store where it was purchased and was told that I needed a memory card so I bought one. Same problem occurs. I went back to the store and was told that I had to save everything to the card. The salesperson changed a setting on my phone and told me I would not have that problem again. Same problem occurs. I was then told by a former Cellular South employee that I needed to clear the event log. Same problem occurs. I have even posted this issue on blog section of the Cellular South website. No response. I had the Curve with AT&T for two years and never had that problem.
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May 14, 2010
I am new to Blackberry desktop manager for mac. It is all set up and first sync is done without a problem. Now when I try to sync, I get a message that over 600 of my past calendar items will be deleted if I continue with sync. I need to keep previous calendar items, is there a way to solve this problem and not delete past events? I am sorry for asking this question, I am just new and very unsure of what I am doing. I had used missing sync before, but when my blackberry had to be replaced, new blackberry wouldn't work so I wanted to try desktop manager.
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Jul 1, 2012
My apple iPhone continues to ask for an old user's password when I need to update an app. The previous user was my daughter and all of her info was removed from the iPhone, her email, passwords to accounts on the iPhone, etc. Sometimes it requests my own password, but usually asks for hers. How do I completely eliminate her password to consistantly use mine?
Info:
iPhone 3G
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Feb 11, 2010
My colleague had a blackberry curve 8900 and this was then passed to me as he left the company. My sim works in the phone fine but I am unable to set up my email as it says there is one already set up. Im no longer in contact with my colleague and not sure what to do. Is there any way of renewing this? When I go to email setup it doesnt have the option of create new email.
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Apr 16, 2010
Recently i've been having problems with the email that i've set up on my phone. I can send email but cannot receive it.I have a blackberry 8330 curve and am with verizon with V4.5.0.I've been reading other posts on othere forums of people having the same issue but they didn't really help at all.I did the battery pull many many times.I just don't know what wrong with it. also my world app doesn't show any application installed. i can deal with that once i get my email to work..
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Jul 30, 2010
I am getting my sound alerts for incoming email from my Gmail account. Yet, when I go to read it, it's not there. I've checked other folders. I've done a hard reboot.
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Feb 24, 2012
I recently inherited a Curve 8530 from a previous employee at my company that still has his email associated with it. The phone has been given a new number w/ data plan, but in order to remove the old email account I need the old email password. The company no longer has contact with said employee, and so I am stuck with a phone that I am unable to use email on until I find a way to remove the old account. Is there any other way of doing this?
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Feb 13, 2010
When I send an email from BB and the person on other side replies the to field shows just my email address instead of name with email address. At first I thought it was because they didn't have me as a contact but that wasn't it.
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Sep 21, 2012
I have a second hand blackberry curve. The previous owner thought everything had been cleared but I started receiving his emails the other day. I took the phone into a phone shop and they cleared the phone again but I am still receiving his emails. When you go to email setup the only address/account showing is my email, so I can't just disassociate the phone from his account that way.
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Sep 17, 2012
My ISP has moved my email account to an imap server. The email now has a different username and password, although still the same email address. the emails are now not coming through to my blackberry curve 9300. I've tried to change the user name (in settings, email, login info) but it won't let me edit the field. Should i delete the whole account and start again? They are coming through on my 02email address but that's not very useful to me.
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Jan 31, 2010
I have a Blackberry Curve through Verizon Wireless. Everytime I send an email from my phone using my registered Yahoo account, it sits in my "messages" section, but never sends the email. I have tried a hard reboot, and I have made sure the phone is registered with the network, but I am getting NO WHERE.
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Feb 6, 2010
BB 8330. Have two mail accounts (Google and Yahoo), with different ringtones. Somehow the tone for one would ring for the other. Pulled battery and redid the ringtone. No luck. Deleted the mail from the phone and then reinstalled them, now I have no mail icons.
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Apr 12, 2010
What im trying to do is make it so that when i read a email on my phone IT STAYS UNREAD IN THE EMAIL INBOX
I use Gmail to forward everything to my handheld. but when I login to gmail i cant see whats new and unread because when i open it on my phone it opens it on gmail.
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Jan 7, 2010
I want to add a new email-acount to my Blackberry 8310. Following the instructions I did it with the installation wizard. I found the option "installing email". Pressing these, I only can choose the options:
1. 'I want to install an account with the BB Enterprise Server' and
2. 'I want to quit with installing email'.The option 'I want to create or add a new account' doesn't appear. Does anyone know how to resolve this and how I could add a new email account?
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Sep 16, 2012
About three weeks ago I upgraded my BB from Curve 9300 to 9380. I copied settings using desktop software and transferred over to my new device. All apps reinstalled fine and I set five email accounts including 3 (business emails) provided through a hosting account with Media Temple. These all work fine and still do.My old phone was to be given to a colleague, so I reset the device and put all setting back to default and followed the process indicated for a new SIM. When we tried to set up email on the old device (9300) it wouldn't work giving an error message stating unable to verify account contact email provider. I am the administrator of the email accounts so I know that the settings are correct., the network provider reset all settings for email etc and BIS account details etc are all correct. The email account works through outlook and can be accessed via webmail and we've tried password change and even deleted and set a new email account up but still the same problem - error message stating user or password incorrect.
I hoped that this was a problem with the settings on the old device (9300) which we could pin down and resolve however it seems not to be as now when I try to set up a new email account on my new device (9380) I get the same problem!User password error - when the details entered are 100% correct and on a device which I successfully set up the same type of email account!
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Aug 18, 2010
I recieved my Curve 8520 6 days ago and I am still waiting on my service provider contacting me about the Blackberry Tariff HOWEVER when setting up my phone using the Wizard Setup I did not have two options for the email setup, only Enterprise Email Activation...I have never had one, this is my first Blackberry. How do I apply the other option of Add An Email Address? Or does this mean that the phone has been used by someone else (even though it was bought from my service provider "brand new"), or a fault has arisen? What can be done?
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May 12, 2010
I got a message that I needed to revalidate my windows live hotmail account. I treid to do this several times but I kept getting the message to revalidate. I was told by verizon to try and delete the email account and then re-add it. I deleted it but now can't add it because it says that my information is wrong or my account doesn't exist. What is going on?
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Aug 7, 2010
How can I recall/unsend an email message that I sent to the wrong person?
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Feb 23, 2010
I'm really stuck with an email problem. I've looked through these forums for quite a while but haven't been able to get an answer.
I've had an email address that I've used for many years on my computer (sbcglobal.net), so naturally I used that same email address on my Curve, without any problems. The other day, I decided to stop using that email address that I've been using for a long time and created a new email address with a different server (gmail.com). So now I want that new email address as my default email on my Curve. I'm having the hardest time figuring out how to delete my current email address on my Curve and change it to the new email address.
I've tried going to Default Services and changing the email, but I can't change anything. My only option is the current sbcglobal.net email. I've also tried going to email setup and logging in to change my email settings, but for some reason it's not accepting my username/password. I'm using the right username and password combination but it's saying I have the wrong u/p.
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Jun 24, 2010
I reformatted my BB on Monday, and reinstalled it from backup. Before that, when I'd get an email notification, the LED would flash red and a tone would sound. Now, nothing. I have it set up correctly, and even took it to the store today to see if they could figure it out. All other sounds/notifications work fine, except for email.
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Aug 5, 2010
Every so often, I check Outlook and notice e-mails that were never received on my Blackberry.Here's what I know:
1) the problem only rarely occurs, so I can't recreate it for others to see
3) a user can send me dozens of e-mails without a problem, then inexplicably one will go missing (so it isn't a single user issue)
4) carrier is Verizon they claim it is Yahoo's issue, because no other e-mails are effected (I use Yahoo Small Business e-mail)
5) Yahoo claims it is not their issue since e-mails are being received in Outlook
6) Outlook is configured to leave all of my messages on the server (it is a pop3 account if that matters)
7) The e-mails are not being received into Spam or any other folder
Here's what I've done (in no particular order):
1) hard reset
2) resent service books
3) added and deleted my e-mail account
4) checked all of my settings
5) re-registered with Verizon
6) threw a tantrum
7) screamed wildly at my co-workers for no reason
8) drank a few beers
9) broke up with my girlfriend
10) took a nap
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Jun 11, 2010
Have a new 8310. OS is v4.5.0.37 Platform 2.7.0.55I'm in Australia, currently with Telstra but in the process of changing.I have not purchased a data plan for the phone. I have a wireless modem for my desktop & wondering if I can use this to connect my phone to the web without purchasing data?
Do I need a data plan to send emails? Can I use my existing online email acct(yahoo), or do I need to set up a special one for the phone? If so, please explain where/how? If not, what other info do I need to configure the existing one? It seems I need a PIN as well as e-addy & password(& assuming it's the yahoo password?)
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Jun 2, 2010
I recently upgraded the software on my BB and I have 3 e-mail accounts that I have been using with it. For some reason it randomly selected one as the default to use when sending out messages, etc. from any application. I have changed it to the e-mail I want (Options>Advanced Options>Default Services>) however this doesn't fix my problem. I even deleted the e-mail address from my blackberry and in my calendar it still shows a default that is not what I put in the options. The wrong e-mail is still set somewhere because when I go to use Viigo it tries to send it from the e-mail address I deleted!
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Mar 23, 2010
I have three email accounts set up on my 8330. I am no longer using one of them, so I deleted it using the email account setup application on the device, as well as going online to my Sprint BlackBerry account and deleting it there. The icon is still appearing on my device, and for some reason, is now the default account for sending emails. Since the account has, in fact, been deleted, emails don't actually go through from this account. It's a huge pain to keep remembering to change the account I send emails from. On a side note - I have also changed my settings to use a different account as my default account - it doesn't make a difference. The settings are right when I check them, but when I test them, the old (deleted) account is still the default. What am I missing?? How can I get rid of this account once and for all? I really don't want to wipe my device and start over...
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Aug 11, 2010
I have a Curve 8330 on the Sprint network. About a day and a half ago I stopped receiving my emails on my phone. I can't send email either. SMS, MMS, Blackberry messenger all work fine. My email account works fine if I log in through the browser. My wife has the same phone and also has a hotmail email account and hasn't had any problems.Any ideas on how to fix this?
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