BB Curve 8300 :: No Phone Service - No Text - No Internet
Jun 5, 2010
I was having trouble accessing most websites (although I could get email via the university system where I work), so I tried the wireless upgrade/update that was suggested. After I did that, I lost everything - phone, text, and Internet. My calendar is wiped out, as is my contacts. When I try to "turn on" mobile services, it does not turn on. Verizon is not even listed as my service provider. It is as if it cannot find a service provider and therefore, will not make a connection.
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Aug 15, 2010
Started happening about 2 weeks ago. My girlfriend and I went to 6 flags in Arlington, Tx I left my phone in the glove box of the car so it wouldn't get wet. When we got back to the car I had 3 missed calls but no service. Red X by the antenna logo and something like no network available. When I got home I put it on the charger and got a full charge, turned it on it said searching for network with the same red X. Found nothing so I pulled the battery and SIM. Waited a couple minutes, reloaded and had perfect service. A week later I started dropping calls and can only get service if the phone is hot it seems. Now the only way for me to pick up the t-mobile network is if I'm connected through wifi. Even then there is a huge lag in calls and sending and receiving data. Does anyone know of a way to fix this problem, if a way, or is it possible I fried it by leaving it in the heat?
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Aug 28, 2010
I am able to connect to the internet with DNA (Finland) at only some spots, but BB messaging, email, google maps, or any other app doesn't work. DNA has never seen a BB and have tried to talk to their Technical support whom say to just activate as follows: GPRS WAP settings clients: ip address: 10.1.1.1 Port: 9201 GPRS connection settings WAP2.0 DNA's clients: proxy server ip address (proxy): 10.1.1.1 Proxy port: 8080 I was able to find the first part but don't know where to change the proxy server and how can I connect to emails and BB messaging. I need a lot of help or I might just give up having a BB in Nokialand.
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Mar 1, 2010
I have a curve 8330. If my phone is not connected to any BES server, do I have to specify my TCP settings under advanced options in order to connect to the internet? Or will it connect without the APN information set?
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Apr 13, 2010
I have a blackberry 8330 and my carrier is Metro PCS---I've tried to get Pandora but naturally it doesn't work on my phone, or with my carrier or something----does anybody else have Metro PCS and internet radio??? How did you do it?
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Jan 29, 2010
I had downloaded Opera mini 4.2 and iheartradio and slacker radio and they all worked perfect for the past 3 days and then all of a sudden they do not work. I get timed out of logins and even google maps app on my phone wont connect. The only app that will connect to the internet is the BB browser (the one that looks like a globe with halo around it). There are no other apps running causing a clog up. There is 6.8GB open in memory, so im stumped????? Someone please help me Im racking my brain trying to figure out what would cause this. The last time it worked was in the morning listening to slacker, then went to lunch tried to get on Opera wouldn't connect, so i got on BB browser, from then on it wont connect with any other app.
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Jun 7, 2010
Does anyone know if it is possible to archive text messages to your PC and be able to read them from the PC? I have a LOT of text messages and it is slowing down retrieval on the phone.I need to download the messages to my PC, but not in the IPD format.I would like to either download them into a spreadsheet format or just a straight word doc that can be easily accessed.
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Jan 22, 2010
I have a Curve 8330.
I have 5 text messages that will not delete from my phone. I have tried:
a) delete
b) selecting them all and delete
c) going to the date and delete all prior
d) soft reboot with power off
e) hard reboot of removing battery with power on
I have deleted other messages before and after these, so it is just these 5 that will not go away!
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Feb 19, 2010
Is it possible to print out all my saved text messages from my BB 8300?
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Jan 29, 2010
I have a BB curve 8330 from Verizon.. Lets say I text 10 people and I want to delete the texts from just one of those contacts.. Can I do a mass delete with out getting rid of all the other texts with out having to delete them one at a time?
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Aug 8, 2010
Is there a way to make the mini sd the default location for texts?I have AT&T and about twice a day I get a system message:"SIM CARD FULL, please delete text messages"
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Apr 26, 2010
How do I save my text messages to my micro sd card all at once, or do I have to do it one by one? Please explain how to save text conversations to my card so I can later access them.Also, on the other end of the spectrum, how do I delete all my SMS texts at one time? I can easily figure out how to do it one by one, but I have over 100 that I want to do all at one time.
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May 18, 2010
My Curve suddenly stopped receiving text messages and it shows I have email messages, however, I am unable to access them. I also have lost the ability to send text messages and emails, as well.Tried removing the battery and resetting that way, and have also done a soft reboot per AT&T's instructions.AT&T has also reset my registration (or something like that) and have verified that nothing in my service plan has changed.
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Sep 2, 2012
My blackberry internet service is not working. I have a curve 8250 and I am on a vodafone contract and I do have blackberry plan in my contract so it should work but it keeps saying it is not connected. I connected toa wifi connection yesterday and when I disabled that connection, my BIS did not start up again, i tried a battery pop reboot which didn't help at all, I even ran a diagnostics test and the resutls said as follows:
blackberry registration: no
Connected to blackberry:abort
blackberry pin-pin:abort
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Mar 5, 2011
I already have a blackberry internet data plan but I can't connect to google or any apps.
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May 11, 2012
I topped up my Blackberry to buy the blackberry internet service around two weeks ago and took it to the shop to get the BBM service working. Earlier BBM stopped working so I turned the phone off and BBM came back however now I can't use the internet or any of the applications I've downloaded. When I go to the Service Status it says Blackberry Internet Service is not connected however I can still use BBM. I'd like to know how to get connected to the Blackberry Internet Service again
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Jul 8, 2012
My blackberry work fine with the wifi and the blackberry messenger.But unexpected the black berry messenger doesn't work but the wifi still connected.I have in other country and only have the public WIFI to connect and I use the wifi to connect to my contact through bb messenger. I do have the blackberry data plan on my phone since I am on international roming it wont connect.Few days back my BBM and email accounts were working fine however now both the things are not working rest other social networking site like facebook, yahoo messenger and other are working. In the service status I am getting following :-
Blackberry Internet Service - Not connected
Blackberry Enterprise Services - Not Connected
Mobile Network - Not Connected
wifi CONNECTED
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Nov 6, 2011
i recently bought my first Blackberry phone the other day and whilst still going through the process of setting it up, i am trying to get BB internet service onto my phone. I have so much gone as far as following instructions from somewhere to go in to advanced options, into "host routing table" and selecting "register now"... which does nothing. May i have alittle help in setting this internet up, as so far it only works thorugh connecting to my home wifi network.
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Jul 25, 2012
My curve says BB internet service not connected so i cant get BBM
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Jan 3, 2012
my blackberry has been working fine for weeks but for for the past week my internet service won't connect at all, in the top corner it just says GSM and ive tried everything i can think of, restarting the phone, turning the network on and off but nothing is working. it either says GSM or SOS. its supposed to say EDGE but its hasnt changed at all. what would any of you recommend?
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May 6, 2012
Out of the blue my BB would not send or receive emails/text etc. Under 'service status' it says BB internet Service not connected and BB Enterprise Server not connected.
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Dec 29, 2011
My blackberry worked great until Google Sync was dropped a few weeks ago. Now it has been a major headache to figure out an alternative. I've read the instructions for version 7 of the desktop software here: [URL]... However, I can't even get past step one. When I go to email setup, it just jumps to the end of the process, with my current email account already installed. I don't get a prompt for BlackBerry Internet Service anywhere.
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Nov 9, 2011
I saw this post and I have exactly the same problem, does anyone know how to fix it?
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Jun 7, 2012
If I close my phone account with a particular phone service because I no longer need my personal phone, will my Iphone still work like an ipod in that it can still get to the internet through WiFi? Or general what functions will the piece of equipment still have? For example, will apps still work?
Info:
iPhone 3GS, iOS 5.1.1
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Jul 4, 2011
I am trying to set up my Blackberry internet service account and have followed the instructions to go to my internet service provider's blackberry internet service website and clicl create new account I have done this, and entered my blackberry information however every time it tells me it's not been registered. I go back to the Host Routing Table and send the registration email but it doesnt solve the problem.
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Nov 26, 2012
someone please help me I opted in to the blackberry internet service a few days ago and I tried to use blackberry messengger while not connected to wifi and it did not work I then connected to wifi and it worked can someone please help me so I don't have to use wifi.
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Jul 19, 2012
My Sim Card Service Not provide Internet Now tell me how installe game in my phone BB 8310 .how use internet ?
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Jul 30, 2012
I had to change my talk21 email account password & have now received a message to say I need to validate the password in the Blackberry Internet Service. I have tried to follow the instructions without success - I admit I am hopeless at anything technical & I am so confused by what is required in the 'username' field & password
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Feb 17, 2012
Ive been on the phone multiple times with tmobile. we finally got my internet to work through the browser but I am still getting the same error message when i try to set up my email "your BlackBerry internet service account is suspended or deactivated. contact your wireless carrier" andnothing tmobile has done has helped.i have a curve 9300 os6
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Nov 10, 2012
i bought a blackberry 8520 , and i don't know in what network it was used. i can't registrer in orange network romania. it says "your blackberry internet service is deactivate or is suspend" what can y do?
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