BB Curve :: Starting Over With Internet Service?
Dec 29, 2011
My blackberry worked great until Google Sync was dropped a few weeks ago. Now it has been a major headache to figure out an alternative. I've read the instructions for version 7 of the desktop software here: [URL]... However, I can't even get past step one. When I go to email setup, it just jumps to the end of the process, with my current email account already installed. I don't get a prompt for BlackBerry Internet Service anywhere.
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Sep 2, 2012
My blackberry internet service is not working. I have a curve 8250 and I am on a vodafone contract and I do have blackberry plan in my contract so it should work but it keeps saying it is not connected. I connected toa wifi connection yesterday and when I disabled that connection, my BIS did not start up again, i tried a battery pop reboot which didn't help at all, I even ran a diagnostics test and the resutls said as follows:
blackberry registration: no
Connected to blackberry:abort
blackberry pin-pin:abort
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Mar 5, 2011
I already have a blackberry internet data plan but I can't connect to google or any apps.
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May 11, 2012
I topped up my Blackberry to buy the blackberry internet service around two weeks ago and took it to the shop to get the BBM service working. Earlier BBM stopped working so I turned the phone off and BBM came back however now I can't use the internet or any of the applications I've downloaded. When I go to the Service Status it says Blackberry Internet Service is not connected however I can still use BBM. I'd like to know how to get connected to the Blackberry Internet Service again
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Jul 8, 2012
My blackberry work fine with the wifi and the blackberry messenger.But unexpected the black berry messenger doesn't work but the wifi still connected.I have in other country and only have the public WIFI to connect and I use the wifi to connect to my contact through bb messenger. I do have the blackberry data plan on my phone since I am on international roming it wont connect.Few days back my BBM and email accounts were working fine however now both the things are not working rest other social networking site like facebook, yahoo messenger and other are working. In the service status I am getting following :-
Blackberry Internet Service - Not connected
Blackberry Enterprise Services - Not Connected
Mobile Network - Not Connected
wifi CONNECTED
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Nov 6, 2011
i recently bought my first Blackberry phone the other day and whilst still going through the process of setting it up, i am trying to get BB internet service onto my phone. I have so much gone as far as following instructions from somewhere to go in to advanced options, into "host routing table" and selecting "register now"... which does nothing. May i have alittle help in setting this internet up, as so far it only works thorugh connecting to my home wifi network.
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Jul 25, 2012
My curve says BB internet service not connected so i cant get BBM
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Jan 3, 2012
my blackberry has been working fine for weeks but for for the past week my internet service won't connect at all, in the top corner it just says GSM and ive tried everything i can think of, restarting the phone, turning the network on and off but nothing is working. it either says GSM or SOS. its supposed to say EDGE but its hasnt changed at all. what would any of you recommend?
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May 6, 2012
Out of the blue my BB would not send or receive emails/text etc. Under 'service status' it says BB internet Service not connected and BB Enterprise Server not connected.
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Nov 9, 2011
I saw this post and I have exactly the same problem, does anyone know how to fix it?
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Jul 4, 2011
I am trying to set up my Blackberry internet service account and have followed the instructions to go to my internet service provider's blackberry internet service website and clicl create new account I have done this, and entered my blackberry information however every time it tells me it's not been registered. I go back to the Host Routing Table and send the registration email but it doesnt solve the problem.
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Nov 26, 2012
someone please help me I opted in to the blackberry internet service a few days ago and I tried to use blackberry messengger while not connected to wifi and it did not work I then connected to wifi and it worked can someone please help me so I don't have to use wifi.
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Jul 19, 2012
My Sim Card Service Not provide Internet Now tell me how installe game in my phone BB 8310 .how use internet ?
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Jul 30, 2012
I had to change my talk21 email account password & have now received a message to say I need to validate the password in the Blackberry Internet Service. I have tried to follow the instructions without success - I admit I am hopeless at anything technical & I am so confused by what is required in the 'username' field & password
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Feb 17, 2012
Ive been on the phone multiple times with tmobile. we finally got my internet to work through the browser but I am still getting the same error message when i try to set up my email "your BlackBerry internet service account is suspended or deactivated. contact your wireless carrier" andnothing tmobile has done has helped.i have a curve 9300 os6
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Nov 10, 2012
i bought a blackberry 8520 , and i don't know in what network it was used. i can't registrer in orange network romania. it says "your blackberry internet service is deactivate or is suspend" what can y do?
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Jun 5, 2010
I was having trouble accessing most websites (although I could get email via the university system where I work), so I tried the wireless upgrade/update that was suggested. After I did that, I lost everything - phone, text, and Internet. My calendar is wiped out, as is my contacts. When I try to "turn on" mobile services, it does not turn on. Verizon is not even listed as my service provider. It is as if it cannot find a service provider and therefore, will not make a connection.
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Jan 7, 2010
I recently purchased a curve 8520 for christmas. I went through the process of setting up the wireless but when I go to Manage Connections in the home menu I'm getting a dash (-) next to the wifi connection. It is connectiiong to my wireless network at home but when I go on the browser I get "An error occurred while fetching the reqested page". Also, when I go to Host Routing Table they're not entries. The mobile network I'm using is Digicel but I'm not on any blackberry service plan. Is it that the only way I can access my wirelss at home (or anywhere for that matter) is if I join the service plan? If that's not the case, then how do I get internet access using the wifi connection?
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Oct 31, 2011
I have been facing this problem this the last couple of months.. whenever I travel and get into the roaming network, my phone doesnt connect to the Blackberry Internet Service (BIS) because of which i cannot use BBM or any other internet based application. As soon as i am in local network, it gets connected to BIS. I have tried everything..data service while roaming is on.. have switched off phone, removed sim and restarted. Last evening I visited Vodafone store, the guy put my sim in another blackberry device and it got connected to BIS. However its doesnt get connected on my device. He suggested me to do a data wipe which I did, still am unable to connect to BIS.
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Jan 14, 2010
I bought a 8900 curve blackberry from a guy in Romania Bucharest who said got it from Hungary. I activated blackberry email from my operator witch is Vodafone Romania but when I try to login on http://mobileemail.vodafone.ro/ to create my email this message appears: Your BlackBerry Internet Service Account is suspended or deactivated. Please contact your wireless service provider at 0725 and vodafone operator said the problem comes from RIM who is transmitting this message.
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Nov 15, 2011
When I'm opening Service Status from "Options and Status" I see the "Blackberry Internet Service" as "Not Connected" although I've Blackberry service and I'm successfully using IM, synchronize my E-Mails, and Browsing the internet without any WiFi connection.
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Jan 15, 2010
I have a quick question concerning the internet connection of the Nokia E51. Is there any convenient way to simply establish a connection to the internet (either WiFi or 3G) without starting an application? I know there's an icon labelled "Internet" but it's actually the browser, not a simple means to connect to the Internet.
If this isn't supported by the E51 directly, maybe there's software that can get it done?
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Dec 10, 2011
after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
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Mar 14, 2012
Is it possible to use my phone Internet service so that the iPhone can act as wireless router and by doing so get Internet access on my PC?
Info:
iPhone 4, iOS 5.1
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Oct 8, 2010
I bought a BB 9650 from the US and am using it in the UK. I bought a 3 pay as you go simcard which has guarenteed me internet access/a data plan. However, every time I attempt to access the internet through my phone, I get a message which states, "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again."I am suppose to be able to use internet with 3G and without the use of wifi. Even when I turned off Wi-Fi by goin under "Options" and then "Wi-Fi" and unchecking the two boxes, I cannot get 3G to work.When Wi Fi is on, it only works wherever I pick up signal, but no where else.
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Aug 24, 2012
I had kept my blackberry 9220 in my hand bag while i was in a lecture. After an hour I wanted to check time but it wasnt working. i removed battery then tried to turn it on but it didn't. I connected it to wall charger but it still isnt starting, even LED isnt flashing.
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Dec 11, 2011
So i just installed an app in the morning the app store said that it requires a reboot to install it so i just clicked the reboot button on the app store. After that the loading screen appeared and started to load then the blackberry screen appeared. Now this is where im having a problem my blackberry always get stuck on the "BlackBerry" screen. i tried to soft reboot and also hard reboot but having the same problem.
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Nov 12, 2011
My BB Curve 8520 battery was critically low last nite. I switched it off. Today it is not starting since morning. Tried charging it through charger, PC but the mobile seems to have died off. Does not respond.
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Feb 28, 2010
I sold my at&t bold 9700 and bought a t-mobile version, unlocked it and am using it on at&t and I don't have to pay the ridiculous price of 30 per month for internet service on my phone. really I only need the phone for texting, phone calls listening to music and taking some pictures anywayz. Till phone carriers lower their prices. I will never pay 30 a month for smart phone internet again.
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May 31, 2012
i have a bold 9900 and it seems nearly every bbm stops working. i can still use it through WIFI but it says not connected when not connected to WIFI. i can not get on facebook at all even with WIFI. usually when this happens it starts working again but its been down for over 24hrs now.
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