BB Curve :: White Screen - Reboots But Never Finishes After Battery Pull
Jan 5, 2012
My phone is suffering from the infamous white screen of death about once a day now. The only response I can then get from it is if I do a battery pull. When I return the battery the phone starts to reboot but never finishes and just turns off and is unresponsive to any buttons. The only way I have found to remedy this is by charging the phone. It then turns on as normal. I will make a point of noting that my phone is never out of battery when this happens. When I go to charge it, it starts off at whatever percentage of full it was previously on.
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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May 30, 2012
3 days ago i was using my phone like normal when i got a white sceen, ive tried pulling the battery but it just goes straight back to the white screen. Does anybody have any idea on how to fix this? Bear in mind i cant connect to Blackberry Software Desktop because for some reason it wont recognise my device, i want to state the phone hasnt been dropped and hasnt been near any water, it just randonly went white.
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Jul 20, 2010
I have a new(well, was display model) 8310 & just got a 2gig data card for my new phone & loaded some songs & pictures onto it(nowhere near half filling the card). When I went to unplug it, it was frozen on the home screen!Tried a battery pull, to no avail. It booted up & was frozen again.
Came back to it bout 40 mins later & it had "Do you want to turn on Mass Storage Mode? You might not be able to access some media files in this mode." The trackball worked & I chose "No".Phone appeared to work, chose a ringtone I'd just loaded, no worries. Then went into my pictures... It only showed a few of my photos in thumbnails and froze again! When after another age, it decided to work again, all my pictures (about 30 but reduced to under 200kb before loading) were visible in thumbnails, but most of them were not in proper colour - only in red & green!
Next thing I tried was plugging it back into the computer, deleting & reloading the pics. I also chose 'convert for optimum playback' this time and when loaded & the phone asked about 'Mass Storage Mode' I chose 'yes'.So now it keeps freezing still, for shorter times without apparent reason, as if I've overloaded it(??) and most pics have appeared correctly, but some are still in green/red only.
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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May 4, 2011
Don't know if it's a coincidence or not but ever since I downloaded LiveProfile my battery cuts out a lot. The battery doesn't even let me get to the orange or the red and the screen just goes bright white and all the keys light up. I cannot get rid of the white screen unless I remove the battery however when I put the battery back in the screen just goes white again unless I put it on charge.
Now my battery only lasts me about 45 minutes! What I don't understand is why it doens't even go to orange or red and why the screen goes white?
I took it to a shop and the man in there seems to think that I must have something running in the background wearing the battery down but I've deleted all my apps except Google Maps and facebook and it's still happening
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Sep 26, 2010
so i charged it the red LED start to show and white screen with battery icon in the middle it looks like empty battery, and stuck on it and sometimes it keeps spinning over and over again until it bcome black screen then it starts the same begining I tried the hard boot by taking the battery out for sometime and reinstalled it but it didn't work. I even try putting a different battery (friends battery) but still no joy.. and the main catch is if i try taking out the battery and plug the charger or connects it to the laptop it does the same thing without even any battery in it.So is it really a Battery problem or the OS problem.?? (If its a OS problem, can u install it myself at home.?
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Jul 30, 2012
I cannot power on my berry. I keep getting a white screen with a battery with a blue thunder bolt through it. Fixes I have tried: -plugging it in to charge through the wall, computer and car, no difference -bought a new battery, no difference It will not power on so I can even reload the OS or anything.
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Jul 2, 2010
My battrery has been running low quickly . For instance, I charged it yesterday and when it was done charging I made a phone call. I was on the phone for about 11/2 minutes. After I got off I looked at my battery and it was down 1/2 a brick. I've tried removing the battery for awhile, but it doesn't seem to help. I talk on it a lot through the day so I can understand it needing charged at night, but 1 minute off the charger and it's already losing power? I don't use the internet that much, but I do play games. The phone is about a month old. Any advice?
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May 11, 2012
What company is this one to release a product with a battery problem ??
Info:
iPhone 4S, iOS 5
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Aug 6, 2012
My Blackberry 8520 curve suddenly hangs giving a white screen and when i restart it - the screen remains white. After i put it into charge - then only a successful start is done. So the only solution as of now i have - is whenever my blackberry hangs - i need to remove the battery - insert it again - and immediately put it into charging via USB/Electric-Power. Even if i re-insert the battery - the white screen comes - unless and until i put it into charging Earlier i was guessing - my battery was weak.
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Jul 5, 2010
My N900touch scrren is playing up,the pictures there and everything but it just wont respond to touch at all,Ive tried taking battery out/sliding lock key/turning on and off and I cant resolve it...any1 got any tips?I cant even touch on settings to restore back to factory settingsand as its the touch screen that isnt working I cant update/reset through PC suite as I cant select that mode on the phone
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Apr 28, 2011
So, on Sunday my phone wouldn't connect to the network so I tried a battery pull. When the phone came back on, it connected just fine, but all of my saved media (pictures, music, videos) was gone. The media was all saved on the device and we use a BES at my office. Any chance of recovering the lost media? Phone seems to be working just fine--just don't have any pictures or videos left.
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Sep 13, 2012
My blackberry curve 8520 froze so I did a battery pull and now it starts to load and then it stops half way.
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Nov 12, 2012
My blackberry curve does not turn on after i took out the battery, when i connect it to my computer via USB the red lights blinks one time then three time and it continues like this.
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Jun 9, 2010
Everytime charging the storm 2, the screen can't be used it, it is not sensitive when I try to touch it, it is happen even the phone is finished charging, I need to take battery off and on to reset everytime to have phone to become normal. How can I fix it?
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Jul 18, 2010
I have two email accounts on my storm, both Gmail. On account A, I can click on the symbol on the homescreen and open up the inbox and check my messages. Everything works normally.
On account B, I try to click on the inbox in the homescreen and my BB freezes. After I touch/click on the inbox and try to open it, the whole screen freezes and it won't respond to my touch, even if I hit the escape or BB buttons. If I hit the End (red) button, everything starts back normally. Also, if I hit the send (green) button, the phone app pops up and everything works again.Anybody have any ideas? I tried a battery pull and that didn't seem to work, neither did resetting the host routing table or service log.
Edit:
Carrier: Verizon
Model: Storm 9530
OS: 5
Apps: Facebook, google maps, quickpull, BB app world
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May 2, 2010
Been trying to connect my device GPS and Google maps for months now but to no avail. I get either GPS is Temporarily unavailable or it says Waiting on GPS.... I've been outside, in the middle of a soccer field still nothing.
The GPS is obviously working because I have geotagging for some of my apps set to use GPS rather the cell tower.
My particulars....8900, with .610, Google Map v4.02 and yes I have done battery pulls. Im in Barbados on Digicel network, I called and asked if they blocked GPS, "Whats GPS"
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Mar 29, 2010
I have two different hotmail account synced with my Blackberry. One of my hotmail accounts is receiving emails just fine to my blackberry. The other is not receiving any! I have tried sending serivice books and a battery pull. What else am I missing? Yesterday they both worked fine and now today only one works.
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Aug 23, 2010
I am really starting to get annoyed with this phone!!My wallpaper will not stay onto my home screen after a battery pull or a software reset!!! I don't get it! This is not new in terms of programming! What is the problem?? Is there a fix for this or am I stuck setting my wallpaper everytime i reset my phone?? C'mon RIM! This is a ridiculous problem that should of been fix before bringing the phone out! same thing for the 5 - 10 sec freeze after you enter your security password to unlock the phone! As well as the slow processing of cpu for certain activities! I'm sticking with this phone for now but i do not have a great feeling for this phone seriously!
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Oct 25, 2011
I've got a curve 8520 and earlier today it was playing up and so I decided to re-boot it by taking the battery out. It seemed normal and I'd left it for a while but when I came back to it, the re-boot hadn't gone past about 2/3 of the way. I've tried several different things, plugging it into the computer, and the wall, and also taken the battery out several more times and each time it still doesn't go past 2/3.
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Sep 1, 2010
My wife bought a new factory-sealed curve (on ebay) because her old one broke. works perfectly in all regards. except - when connected to PC, won't prompt to go into Mass Storage Mode. We went into Options -> Media Options, and everything is set up properly. We even tried changing options here and changing them back. We called VZW blackberry support - they were stumped. we tried KB19717-The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computerand the Microsoft hotfix it references - no luck. (of course, they're all for 8520)the VZW support guy had her "hard reset" her unit (whatever that means).We reformatted the card. no luck.
We tried a battery pull (several - would have to in order to swap memory cards). didn't matterWe uninstalled and reinstalled Desktop Manager 4.7 -059Putting the card into her old (screen-damaged-but-functional-unit) everything works fine. We tried a different card in her unit. No luck.We tried her unit on a different PC (different USB cable too) no luck.The device shows up in Device Manager, and Desktop Manager (and evil Roxio Media manager) all work fine. Can explore the card fine from the device, and the status in options -> media card says it's thereBut it will NOT show up as a mass storage device
Because of what does work, it doesn't feel like a HW issue - maybe a driver issue?
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Jan 18, 2010
How can I get the same effect as a battery pull with out actually doing it or loading an app? I have tried the QuickPull app and it IS NOT WORKING. I can get it to download but it wont run. I know there has to be some quick way to do it. I have an otterbox defender case on it and its a pain to take it off.
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Jun 4, 2010
I have to pull the battery or reboot my phone several times a day because my sound just shuts off for no reason. Does anyone else have this problem? Is there new software I need or something?
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Apr 4, 2010
I have a blackberry curve that's frozen up and now all it does is show the loading hourglass.... I've taken out the battery and I've tried letting it finish loading after taking the battery out. Well after letting it sit for 2 hours with this loading screen up it still hasn't done anything. What should I do?
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Feb 13, 2010
Last night my phone froze. I took the battery out and reset it. I put the batter back in. It turns back on and does the security verifying and then shows the main screen. The issue is that i try to scroll through the applications and it does not respond. I cannot dial numbers or anything. It just stay on the main screen. When I pulled the batter I notice that there is a red line on the white part near the pickups on the battery.
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Aug 9, 2011
Phone needed a battery pull last night as it froze in the middle of sending a picture message. This happens a LOT I'm afraid. Typically, it boots right up, loads the software, my screen comes up, my icons come back and I'm in business. I am stuck in a boot loop it seems. The BB logo comes up, the bar loads about 2/3 of the way, then the red light comes on and it shuts off. Phone starts back up and does the same thing over and over and over. It also won't turn off (unless I just pull the batter out, but when replaced, the same thing keeps happening). I can't load the OS again through the BB Desktop Manager because the process is halted each time the phone turns itself off again.
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Apr 20, 2011
I recently got my bb curve 8520 but I have noticed that it would reboot randomly without me having to do a battery pull or the alt-shift-delete method. It has reboot twice randomly I am I am very confused as to why it does that and when I rebooted it it started up normal but when I checked it again it rebooted on its own.
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Aug 13, 2010
My curve has been fantastic, but after a while its getting really slow, the messages take a week to load, and i have to do a battery pull sometimes to get it to work.and another problem, even when im connected to a wifi network, it uses my sim internet, any idea why?
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Oct 22, 2012
how can i resolve this so my blackberry starts working again i didnt smash it or anything. ive taken the baterry out and sim loads of times and it still shows white it wont let me do anything so i cant dowload any softwares tell me what to do.
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Apr 2, 2010
Is there a way on the 9530 to simulate a battery pull without actually removing and reinstalling the battery?
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