BB Curve 8300 :: Phone Froze - Tried Battery Pull And Now Unable To Scroll On Apps
Feb 13, 2010
Last night my phone froze. I took the battery out and reset it. I put the batter back in. It turns back on and does the security verifying and then shows the main screen. The issue is that i try to scroll through the applications and it does not respond. I cannot dial numbers or anything. It just stay on the main screen. When I pulled the batter I notice that there is a red line on the white part near the pickups on the battery.
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Apr 4, 2010
I have a blackberry curve that's frozen up and now all it does is show the loading hourglass.... I've taken out the battery and I've tried letting it finish loading after taking the battery out. Well after letting it sit for 2 hours with this loading screen up it still hasn't done anything. What should I do?
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Aug 9, 2011
Phone needed a battery pull last night as it froze in the middle of sending a picture message. This happens a LOT I'm afraid. Typically, it boots right up, loads the software, my screen comes up, my icons come back and I'm in business. I am stuck in a boot loop it seems. The BB logo comes up, the bar loads about 2/3 of the way, then the red light comes on and it shuts off. Phone starts back up and does the same thing over and over and over. It also won't turn off (unless I just pull the batter out, but when replaced, the same thing keeps happening). I can't load the OS again through the BB Desktop Manager because the process is halted each time the phone turns itself off again.
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Sep 1, 2010
My wife bought a new factory-sealed curve (on ebay) because her old one broke. works perfectly in all regards. except - when connected to PC, won't prompt to go into Mass Storage Mode. We went into Options -> Media Options, and everything is set up properly. We even tried changing options here and changing them back. We called VZW blackberry support - they were stumped. we tried KB19717-The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computerand the Microsoft hotfix it references - no luck. (of course, they're all for 8520)the VZW support guy had her "hard reset" her unit (whatever that means).We reformatted the card. no luck.
We tried a battery pull (several - would have to in order to swap memory cards). didn't matterWe uninstalled and reinstalled Desktop Manager 4.7 -059Putting the card into her old (screen-damaged-but-functional-unit) everything works fine. We tried a different card in her unit. No luck.We tried her unit on a different PC (different USB cable too) no luck.The device shows up in Device Manager, and Desktop Manager (and evil Roxio Media manager) all work fine. Can explore the card fine from the device, and the status in options -> media card says it's thereBut it will NOT show up as a mass storage device
Because of what does work, it doesn't feel like a HW issue - maybe a driver issue?
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Mar 12, 2010
The scroll button on my Blackberry will not work scrolling up. Will work scrolling left right and down. Can it be fixed.
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Jun 4, 2010
I have to pull the battery or reboot my phone several times a day because my sound just shuts off for no reason. Does anyone else have this problem? Is there new software I need or something?
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Aug 13, 2010
My curve has been fantastic, but after a while its getting really slow, the messages take a week to load, and i have to do a battery pull sometimes to get it to work.and another problem, even when im connected to a wifi network, it uses my sim internet, any idea why?
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Jul 2, 2010
My battrery has been running low quickly . For instance, I charged it yesterday and when it was done charging I made a phone call. I was on the phone for about 11/2 minutes. After I got off I looked at my battery and it was down 1/2 a brick. I've tried removing the battery for awhile, but it doesn't seem to help. I talk on it a lot through the day so I can understand it needing charged at night, but 1 minute off the charger and it's already losing power? I don't use the internet that much, but I do play games. The phone is about a month old. Any advice?
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Dec 28, 2014
Sometimes my phone does this thing where sometimes it says its charging, but it isn't. That occurred around 45 minuets ago. I pulled the battery, like I always do to fix this problem, while my phone was at 2%. When I went to turn on the phone, the phone was un-responsive and would not turn on. It wont even show the charging icon. Just a black screen.
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Jan 12, 2010
I recently bought a Blackberry 9700 from T Mobile, 5,0,0,351 platform 5,1,0,98 and each time i try to scan a friends bbm barcode nothing happens. I have tried diffrent computer screens and diffrent positions, sometimes the phone just hangs and i have to do a battery pull. I have downloaded OTA the new bbm because my desktop manager woont update it. It is not a big issue but i was wondering why it isnt working.I dont know if its ok to post a diffrent problem but i thought it would be easier to get an answer then to make another post. The 2nd problem i have is with voice dialling, it doesnt load if it has a big number of contacts, i fixed it by deleting most of my contacts. It works fine now, but i waz wondering if there is a way to fix this so i can have more contacts.
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Apr 30, 2014
So yesterday my s5 froze while I was using it. I was simultaneously using whatsapp and viber. The screen went unresponsive, (but no black screen). I waited for 2-3 minutes but it stayed frozen at that point. I use nova launcher.
Long pressed power key, no response. Finally had to do a battery pull to reboot.
Is there any hard key combination I can use to recover the phone ?
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May 23, 2010
My phone keeps regularly crashing/freezing- and keeps requiring me to pull out the battery and put it back in and restart! Its annoying and i believe that in the long run this might be damaging my phone. This happens/has to happen often, and also, even within the same day few times! e.g. - if I am texting people, suddenly it may freeze and requires battery pulling out! I do have a few applications, and about 4mb free on the phone on average (currently 7mb). I am on latest firmware.
E52 - Product code 0585050
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Aug 26, 2010
I can't seem to find this exact problem, so bear with me if I missed it. My problem is that when I did a bettery pull a couple of days ago, my 9700 went into constant reboot. I was able to correct this by connecting to DM and reloading the OS (.714). This was the same OS I was previously using. Now, when I do a BP, the progress bar goes all the way to the end and it just freezes. I have to pull the battery again, and reload the same 714 OS from DM. No help from TMO online help, so I thought I would ask here.
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May 30, 2010
*9530 - error in subject Enter unlock code into the phone and pulled battery as instructed and to insert a different sim.Phone would not turn on and the red light now flashes, 1 pause 4 fast with a blank screen I read up and assume its the code 47 error: 101111-Flash Write Failure (*Tip: try replacing flash) The storm will suddenly not show up via usb on any computer. I've tried it on Windows 7, Vista and Windows XP.I've gone through the nukes bb reload post "blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry" and cant get it to show "USB-PIN:UNKNOWN" on any of the operating systems.i've tried JLCMDER and BBSAK - none of them connect. The battery had a full charge when it first started flashing and continued with the battery in. The battery is now dead regardless of the device being plugged into the usb or wall charger. So the phone isn't taking a charge but still has the red flashing when plugged in.Has anyone found out why this happens? Is there a fix? Was the phone hardware damaged from a simple battery pull?Would someone will technical knowledge of blackberry hardware please explain how a batt pull stops the phone from charging and being detected
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May 5, 2010
The small clock kept showing up in the middle of the screen on my blackberry. A vzw rep told me sometimes I need to reboot my blackberry because its like a computer. So, I took the battery out and put it back in to reboot it and it won't come on. A white blank background will show up with the small clock in the middle. Then the screen will go black with the small clock in the middle and the red light blinking.
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Apr 28, 2011
So, on Sunday my phone wouldn't connect to the network so I tried a battery pull. When the phone came back on, it connected just fine, but all of my saved media (pictures, music, videos) was gone. The media was all saved on the device and we use a BES at my office. Any chance of recovering the lost media? Phone seems to be working just fine--just don't have any pictures or videos left.
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Sep 13, 2012
My blackberry curve 8520 froze so I did a battery pull and now it starts to load and then it stops half way.
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Nov 12, 2012
My blackberry curve does not turn on after i took out the battery, when i connect it to my computer via USB the red lights blinks one time then three time and it continues like this.
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Sep 2, 2010
Sunday night I went to bed with a battery that was at least 80% charged. I had my alarm set to wake me up the next morning. I have no idea if that has anything to do with the battery possibly getting drained. As far as I know, I didn't have any apps running either. Anyway, Monday morning I woke up to a completely dead Storm. I tried plugging it in, but all I got was a red light for about 10 secs, the screen went black & then a white screen with a battery in the middle appeared with a red slash through the battery. I've tried everything from a battery pull to even taking a risk & dropping it on the floor & still nothing. I even went & bought a new battery but that's not the issue either. No matter what I do, I still get the same result. It's not the chargers cause I've tried both my wall charger & USB charger.
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May 2, 2010
Been trying to connect my device GPS and Google maps for months now but to no avail. I get either GPS is Temporarily unavailable or it says Waiting on GPS.... I've been outside, in the middle of a soccer field still nothing.
The GPS is obviously working because I have geotagging for some of my apps set to use GPS rather the cell tower.
My particulars....8900, with .610, Google Map v4.02 and yes I have done battery pulls. Im in Barbados on Digicel network, I called and asked if they blocked GPS, "Whats GPS"
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Mar 29, 2010
I have two different hotmail account synced with my Blackberry. One of my hotmail accounts is receiving emails just fine to my blackberry. The other is not receiving any! I have tried sending serivice books and a battery pull. What else am I missing? Yesterday they both worked fine and now today only one works.
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Mar 19, 2010
Tired of manually pulling the battery and don't want to take up memory space with an app such as quick pull/restart me ? Well there's a way. Just hold Alt + (right) Shift and Del (Alt + Shift + Del). This will force the BB into performing a restart. And I think now the secret is out that apps like quick pull and restart me do nothing more than what I just explained. They simply press a few keys for you and restart your phone.
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Jul 18, 2010
I have two email accounts on my storm, both Gmail. On account A, I can click on the symbol on the homescreen and open up the inbox and check my messages. Everything works normally.
On account B, I try to click on the inbox in the homescreen and my BB freezes. After I touch/click on the inbox and try to open it, the whole screen freezes and it won't respond to my touch, even if I hit the escape or BB buttons. If I hit the End (red) button, everything starts back normally. Also, if I hit the send (green) button, the phone app pops up and everything works again.Anybody have any ideas? I tried a battery pull and that didn't seem to work, neither did resetting the host routing table or service log.
Edit:
Carrier: Verizon
Model: Storm 9530
OS: 5
Apps: Facebook, google maps, quickpull, BB app world
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Jul 20, 2010
I have a new(well, was display model) 8310 & just got a 2gig data card for my new phone & loaded some songs & pictures onto it(nowhere near half filling the card). When I went to unplug it, it was frozen on the home screen!Tried a battery pull, to no avail. It booted up & was frozen again.
Came back to it bout 40 mins later & it had "Do you want to turn on Mass Storage Mode? You might not be able to access some media files in this mode." The trackball worked & I chose "No".Phone appeared to work, chose a ringtone I'd just loaded, no worries. Then went into my pictures... It only showed a few of my photos in thumbnails and froze again! When after another age, it decided to work again, all my pictures (about 30 but reduced to under 200kb before loading) were visible in thumbnails, but most of them were not in proper colour - only in red & green!
Next thing I tried was plugging it back into the computer, deleting & reloading the pics. I also chose 'convert for optimum playback' this time and when loaded & the phone asked about 'Mass Storage Mode' I chose 'yes'.So now it keeps freezing still, for shorter times without apparent reason, as if I've overloaded it(??) and most pics have appeared correctly, but some are still in green/red only.
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Oct 25, 2011
I've got a curve 8520 and earlier today it was playing up and so I decided to re-boot it by taking the battery out. It seemed normal and I'd left it for a while but when I came back to it, the re-boot hadn't gone past about 2/3 of the way. I've tried several different things, plugging it into the computer, and the wall, and also taken the battery out several more times and each time it still doesn't go past 2/3.
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Jan 5, 2012
My phone is suffering from the infamous white screen of death about once a day now. The only response I can then get from it is if I do a battery pull. When I return the battery the phone starts to reboot but never finishes and just turns off and is unresponsive to any buttons. The only way I have found to remedy this is by charging the phone. It then turns on as normal. I will make a point of noting that my phone is never out of battery when this happens. When I go to charge it, it starts off at whatever percentage of full it was previously on.
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Sep 23, 2012
I encountered this problem a long time ago but it just recently became very disruptive.(first off, my phone is a BlackBerry Curve 8530)It appears that a bug causes the trackpad to stop scrolling past a particular area for whatever reason.Some time ago, I encountered this problem in my iheartradio app. I was unable to scroll through all of the genres to get to the one I wanted. I can't remember which, but for all intents and purposes, let's say there were 20 genres. I could scroll down through genres 1-15 but I could not scroll any further in order to get to 16-20. I never figured out why it did that, but the problem was "resolved" after I updated the app (because of the interface change). The problem went away becauses the list of genres were oriented in a very different manner.
Now, I have encountered this problem in the App World app.I was bored and started playing in App World and came across "iSpeech Translator" (which is No. 25 in the "Top Free" category). When it was installing, I hit the back button to go back to the "Top Free" list (did this cause the problem?) and now it appears that my phone became "stuck" at No. 25....in ALL categories. Top Free, Top Paid, New Arrivals, Top Rated....in all of them, I cannot scroll past the 25th app....and it is incredibly frustrating. I can only scroll from 1 to 25...and no further.I've tried reinstalling App World, downgrading App World, and pulling the battery but nothing has worked so far. I was unable to find a reference to my specific problem through Google so I'm not sure what to do.
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Jun 19, 2011
My husband has a curve 9300 and his trackpad keeps freezing so he can't scroll to his apps but he can press on what's is highlighted before it froze
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Apr 17, 2012
My rollerball has stopped working and now cannot scroll through any of my applications...
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Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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