BB Tour 9630 :: Phone Wont Turn On - Tried Battery Pull
May 5, 2010
The small clock kept showing up in the middle of the screen on my blackberry. A vzw rep told me sometimes I need to reboot my blackberry because its like a computer. So, I took the battery out and put it back in to reboot it and it won't come on. A white blank background will show up with the small clock in the middle. Then the screen will go black with the small clock in the middle and the red light blinking.
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May 3, 2010
Is the only way to reboot a tour to do a battery pull? Before the update I had an ap that would reboot the phone on a schedule, but it doesn't work now.
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Apr 9, 2010
I bought an Otterbox which means a battery pull for my Tour (Verizon) is a pain in the you know what. I had Quickpull until it got lost with a RIM 5.0 update. I go back to appworld and everybody is complaining about Quickpull. Are there other alternatives? Someone suggested bbhybrid in another thread. Do they help? What do they do? Do I 86 RIM software on my BB in order to use hybrid software?
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Jul 19, 2010
So my Sprint Blackberry Tour 9630 takes on average 13-15 minutes with a battery pull reset. I love the phone, and have no complaints about it except for this issue. I've had plenty of blackberries and this is taking the longest. I have no clue as to why it takes so long - I dont have any apps really installed, and no pictures/music, etc. loaded.
Anyone have any thoughts or ideas how I can make it run faster?This is the stats of my phone:
5.0.0.624 OS
914.6mb of free space (917.7mb total)
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May 13, 2010
Anyone on Sprint notice that you don't get the regisration message after every battery pull? It hasn't showed up for a couple days for me
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Apr 10, 2010
The new email indicator on my Blackberry Tour will not go away. I have no unread messages or missed calls. I've tried a battery pull, a reboot, marking prior messages read, and changing the message count settings. It won't go away.
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Feb 1, 2010
My internet,bbm are not working and im not receiving emails, all im able to do is text. i tried taking out the battery and then restarting it but it did not work.
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Dec 28, 2014
Sometimes my phone does this thing where sometimes it says its charging, but it isn't. That occurred around 45 minuets ago. I pulled the battery, like I always do to fix this problem, while my phone was at 2%. When I went to turn on the phone, the phone was un-responsive and would not turn on. It wont even show the charging icon. Just a black screen.
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May 23, 2010
My phone keeps regularly crashing/freezing- and keeps requiring me to pull out the battery and put it back in and restart! Its annoying and i believe that in the long run this might be damaging my phone. This happens/has to happen often, and also, even within the same day few times! e.g. - if I am texting people, suddenly it may freeze and requires battery pulling out! I do have a few applications, and about 4mb free on the phone on average (currently 7mb). I am on latest firmware.
E52 - Product code 0585050
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Sep 2, 2010
Sunday night I went to bed with a battery that was at least 80% charged. I had my alarm set to wake me up the next morning. I have no idea if that has anything to do with the battery possibly getting drained. As far as I know, I didn't have any apps running either. Anyway, Monday morning I woke up to a completely dead Storm. I tried plugging it in, but all I got was a red light for about 10 secs, the screen went black & then a white screen with a battery in the middle appeared with a red slash through the battery. I've tried everything from a battery pull to even taking a risk & dropping it on the floor & still nothing. I even went & bought a new battery but that's not the issue either. No matter what I do, I still get the same result. It's not the chargers cause I've tried both my wall charger & USB charger.
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Mar 25, 2010
I am a new Blackberry user. I have only had my Tour for about a month. The Tour has been amazing and ran really well up till about 2 days ago. At that time it started to take at least 30 seconds to acknowledge I did anything. I would move the scroll ball and it would take 30 seconds to move. I would click on my text icon and it would take a minute to load my texts i would click on a new text and it would take 30 seconds to load it. I had to pull my battery out and put it back (6 - 8 min restart of the phone..) at minimum of 5 times throughout the day for it to even run.That is when I started noticing that it was also draining my battery like no other. I fully charged my batter yesterday afternoon/evening and unplugged it, when to bed (didn't use it except for maybe 10 outgoing and incoming texts) slept from 12am to 630am and my phone is DEAD! I didn't have ANY apps running, the phone was just on and not in use - whatsoever.
Does anyone know why or know what to do? We all know how "helpful" tech support can be, so I'm trying to avoid calling them by coming here.
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Feb 14, 2010
Ok so I use the auto on/off feature, and recently i have noticed that after my phone turns off for the night, if there is a event on my calendar where the alarm would go off during the time that the phone is off it will turn itself back on and let the alarm go off. Is this normal, or is something wrong?
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Mar 9, 2010
So i want to put an 8 gb card in my 9630 tour. I have backed up my data on desktop manager. Just want to be sure i can just turn off my phone and do the swap.
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Sep 13, 2012
My blackberry curve 8520 froze so I did a battery pull and now it starts to load and then it stops half way.
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Nov 12, 2012
My blackberry curve does not turn on after i took out the battery, when i connect it to my computer via USB the red lights blinks one time then three time and it continues like this.
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Jan 10, 2010
I have a problem with my tour.after I get a low battery notification and the radio turns off I charge my battery and then afterwards I can't send SMS.I can send and receive emails, receive SMS and surf the web, but until I do a battery pull I cant send them.Seems kind of weird that this would be normal. After the battery is charged, what is the purpose of preventing me from sending?Is there a fix?
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Jun 7, 2010
I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
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Aug 6, 2010
I've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?
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Jan 29, 2010
I have noticed my phone has been freezing a few times the past week or two and didn't think much of it until some friends with the tour complained about the exact same thing (Phone freezing randomly but just within the past week or two). Has anyone else noticed this?
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May 17, 2011
I have a Blackberry Tour 9630 will not turn back on. I plug it in and select power phone off and it normally comes back on after i do this but for some reason its not coming back on i also pull the battery out and even that dont work when i plug it in it gives me the LED light but still will not turn back on.
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Jan 1, 2010
I can't turn off my alarm on my blackberry. I don't think i turned it on, the alarm symbol just showed up next to my clock. I don't used it, so i was confused. This is a picture of what the alarm looks like:
Ive never seen that symbol before. I turn on the daily alarm, it doesn't turn on it just stays the same. Turn it to off, it won't go away. I tried everything i could think of including taking out the battery. it will NOT go away! its going to drive me crazy if my phone goes off at 3 pm every day!
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Aug 13, 2010
My friend somehow set this alarm on her BB so it goes off ever day but I can't seem to find where to turn it off. It shows up on the screen when in the clock and it looks like a phone (on the bottom right side when in clock mode). Its not the same as the usual clock alarm which looks like a clock . Can't figure out where to turn this thing off at and its driving us nuts!
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Aug 18, 2010
i constantly receive texts alerting me of new voicemails. i have to pay for texts and don't want to receive them. does anyone know how to turn off this alert? i know i have a message when i see the icon.
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Jun 10, 2010
Is anyone else having major issues with their battery? I have noticed in the last month or so, the quality has deteriorated. I took my phone off charging at around 9:30 this morning and it is already down to 10% (It is now 1pm). I have had it for 10 months and the battery is crapping out....Would an OS upgrade ( I have 4.7 right now) help or should I just look for a new battery?
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Mar 31, 2010
I got three random reboots in 1hour with it on. Turned it off and no problems
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Jan 12, 2010
Is there any way I can turn off the dial tones for when I am dialing a phone #? Sounds are off for my keypad otherwise (txt, browser, etc). I don't like my keys beeping at me! Especially the beepboopblurrp when I hold 1 to dial my voicemail. Can this be turned off?
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Feb 16, 2010
How do I turn on password lock? I have it enabled but when I push the lock button up top, it doesn't require a password to unlock. The problem is, I want a password entered to unlock!
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Aug 3, 2010
So I just finished charging my Tour around 12:30am or so. I had no apps running, and went to bed. Luckily, I had a wake up call to my room at 7am, because when I looked to see why my phone alarm didn't go off at 6:30am, it was completely dead. It took about a 15 minute initial charge just to get the phone to boot. I've never had that happen before. Is this common? Anyone else every have this? Is it time to call CS and ask for a new battery? I depend on my phone quite a bit and travel frequently.
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Mar 7, 2010
I was told by a friend thats its best to charge the device any chance you can even if its at like 90 or 95%, wouldnt this screw up the battery?
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