BB Tour 9630 :: Internet And Bbm Not Working / Tried Battery Pull And Restart
Feb 1, 2010
My internet,bbm are not working and im not receiving emails, all im able to do is text. i tried taking out the battery and then restarting it but it did not work.
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May 3, 2010
Is the only way to reboot a tour to do a battery pull? Before the update I had an ap that would reboot the phone on a schedule, but it doesn't work now.
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Apr 9, 2010
I bought an Otterbox which means a battery pull for my Tour (Verizon) is a pain in the you know what. I had Quickpull until it got lost with a RIM 5.0 update. I go back to appworld and everybody is complaining about Quickpull. Are there other alternatives? Someone suggested bbhybrid in another thread. Do they help? What do they do? Do I 86 RIM software on my BB in order to use hybrid software?
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Jul 19, 2010
So my Sprint Blackberry Tour 9630 takes on average 13-15 minutes with a battery pull reset. I love the phone, and have no complaints about it except for this issue. I've had plenty of blackberries and this is taking the longest. I have no clue as to why it takes so long - I dont have any apps really installed, and no pictures/music, etc. loaded.
Anyone have any thoughts or ideas how I can make it run faster?This is the stats of my phone:
5.0.0.624 OS
914.6mb of free space (917.7mb total)
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May 13, 2010
Anyone on Sprint notice that you don't get the regisration message after every battery pull? It hasn't showed up for a couple days for me
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Apr 10, 2010
The new email indicator on my Blackberry Tour will not go away. I have no unread messages or missed calls. I've tried a battery pull, a reboot, marking prior messages read, and changing the message count settings. It won't go away.
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May 5, 2010
The small clock kept showing up in the middle of the screen on my blackberry. A vzw rep told me sometimes I need to reboot my blackberry because its like a computer. So, I took the battery out and put it back in to reboot it and it won't come on. A white blank background will show up with the small clock in the middle. Then the screen will go black with the small clock in the middle and the red light blinking.
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Jan 11, 2010
Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work
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Apr 18, 2010
I picked up a tour from telus from a friend of mine. I unlocked it and am currently using it with rogers. Ever since I have been using it my call display and internet is not working. what should I do?
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May 26, 2010
I'm having some trouble with the backlight of my N82. I've had the handset for just about 2yrs now and less than a month ago upgraded the software to V 35.0.002. After leaving the phone to charge overnight I woke up to my the sound of the alarm going off (as per usual). However, after disarming the alarm, the backlight started flashing. Not flashing at a set frequency, but an erratic flash. I restarted the phone and even removed the battery for a few minutes, but the problem persists. I thought it may be a hardware problem, but the flashing stops while there is an active window open (e.g. while having the "deleting messages" pop-up or "refreshing the music library"). Also once the power-saver feature kicks in the backlight obviously goes off so the flashing stops.
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Jan 30, 2010
Is this possible if so how?
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Jan 21, 2010
I am having a huge issues with my e-mail/internet and text messaging capabilities with my tour plus the phone constantly shuts off. I am on my 3rd tour (2nd replacement phone). This issue started about 4-6 weeks ago w/my first tour, it was replaced then the second one started randomly shutting off, then I am now on tour #3 and am having major issues:I'm not able to get a signal to receive phone calls, text messages or e-mails and today while I was at work (same spot for the last 6 months -- haven't moved and never had an internet/signal problem before) when I got out of work I had 18 e-mails, 16 text messages, 2 missed calls and my battery was practically drained and dying (which by the way under mobile connections and mobile network if I put it on 1VEX it can never find a signal or is always searching for a signal whereas if I put it as Global it can find a signal).I got this phone because I'm an avid overseas traveler and I need a phone w/me when I leave however this is causing a lot of frustration and annoyance.I've done everything to all devices:hard pull, complete hard drive wipe, updated service books, turned mobile networks on and off, made sure I had the most up-to-date software available NOTHING works.any suggestions?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Mar 21, 2010
What app is the best way to browse the internet on blackberry? Surfing the web is horrible on my Tour. I love everything about my blackberry except surfing the net. I play with my wife's iphone and the internet is night and day. I know that the internet will never be as good as the iphone, but it would be nice to surf websites a little better on the blackberry. Is there a great internet app? Regular blackberry internet app is not that great. Some would say if I want to surf the web then get an iphone, but I am addicted to my blackberry. Love the superfast email, and BBM. Does anyone really use their blackberry for surfing the internet?
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Jan 10, 2010
I have a problem with my tour.after I get a low battery notification and the radio turns off I charge my battery and then afterwards I can't send SMS.I can send and receive emails, receive SMS and surf the web, but until I do a battery pull I cant send them.Seems kind of weird that this would be normal. After the battery is charged, what is the purpose of preventing me from sending?Is there a fix?
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Dec 24, 2011
i got a blackberry tour passed down to me and after doing the security wipe i wasnt able to access the internet,bbm,facebook. i have gone to my network provider and they couldnt fix it. the host routing table is empty and when i register it it say the message has being sent and still nothing happens.
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Mar 9, 2010
This morning, out of no where my blackberry started to act strange. if i push on the end button (the red one) it calls some one or if i push on the letter m, it starts typing m like a million times and now it has locked it self and i can't put in my password because the keys don't work.. what can i do? i took the battery out and left it resting for a few but if i can't put in my password how can i get to the phone and try to fix it?
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Sep 7, 2010
I started having problems with my BBM yesterday. My online browser is working fine, but when I try to send a message thru BBM I get the little red clock icon that shows. I've tried the battery pull and that still does not resolve the issue. Any suggestions?
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Jan 22, 2010
Every time I try to use an app that requires the internet, one of two messages constantly pop up, sometimes even both. I have the application permissions set to allow. One message is, "The application slacker_radio has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy." I can only click 'ok' after that. The other message is, "The application (any one of them) has requested a http connection to (whichever site it uses)" Then is has choices: 'Do not ask for http' and 'Do not ask for http to (whichever site it uses)' The second choice is checked by default. I've tried checking both and either box singely. Again, all the application permissions are set to allow for these apps. I've tried Slacker, Poynt, Scoremobile, Weatherbug, and . I didnt bother trying any other app.
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Jul 6, 2010
Just got a used bb tour off ebay and it came with out the default browser where can ii get the app
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Feb 3, 2010
I am on Telus. I upgraded through my Mac to 5.0.0.419. It ran fine and completed.however, while the phone works. I have no email and no internet connection.All my icons are there but will not connect to send. In the setup wizard it will not connect for email set up so I can not even send service books.
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Apr 7, 2010
Is anyone else on the big V not getting any internet service? I've been down all day but I haven't read anything about it.
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Oct 26, 2011
Before moving to Rwanda I purchased a BB 9630 through Sprint, my US provider. Upon arriving in Rwanda, October 7, I took the phone to MTN Rwanda. They put in a sim card and everything worked perfect: browser, emails, etc. On October 20 I quit receiving emails and could no longer access internet.
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Aug 26, 2012
Recently purchased an unlocked verizon bb 9630 tour. I have connected it to my verizon account and I have a data plan, but i cannot connect to the internet. There isnt even a browser icon on the phone. How do I set up the network? Verizon doesnt let you have a bb unless you pay for a data plan, it would be pointless to have it without internet working!
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Jun 7, 2012
I have a blackberry tour 9630 which I bought online. I am in South Africa, so the network I am currently using is Vodacom. The phone is on Verizon network am able to activate my Blackberry Internet Services, but these however, do not work. I am unable to use the Internet or use Blackberry messanager.Vodacom says that they do not support this phone therefore dont have the settings. Is anyone able to assit me or give me advice of how to activate and have a fully functional Internet and Blackberry messenger services?
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Jun 10, 2010
Is anyone else having major issues with their battery? I have noticed in the last month or so, the quality has deteriorated. I took my phone off charging at around 9:30 this morning and it is already down to 10% (It is now 1pm). I have had it for 10 months and the battery is crapping out....Would an OS upgrade ( I have 4.7 right now) help or should I just look for a new battery?
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May 4, 2010
Im having troubles viewing videos from internet sites. Heres an example of what I was looking at and wont play. Tractor Videos.com Everytime I click on a video wether it be at this site or others it says error and something else. Is there something I can change or do to make this work. THanks for any help. Im new to blackberry.
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Apr 16, 2010
I have a unlocked Blackberry Tour 9630 that I purchased off ebay. I'm using it with a generic T-mobile internet plan, (someone told me that it would work).
However, whenever I open the browser I would get this error: "Your decivce does not currently have any Browser Configration Service Book entries, Please contact your service provider to enable the Browser on your device".What does this mean, and how can I fix it?
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Aug 3, 2010
So I just finished charging my Tour around 12:30am or so. I had no apps running, and went to bed. Luckily, I had a wake up call to my room at 7am, because when I looked to see why my phone alarm didn't go off at 6:30am, it was completely dead. It took about a 15 minute initial charge just to get the phone to boot. I've never had that happen before. Is this common? Anyone else every have this? Is it time to call CS and ask for a new battery? I depend on my phone quite a bit and travel frequently.
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Mar 7, 2010
I was told by a friend thats its best to charge the device any chance you can even if its at like 90 or 95%, wouldnt this screw up the battery?
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