BB Bold 9700 :: Lost All Contacts And Cannot Be Restored?
Jan 30, 2010
I have the bold 9700 V5.0.0.321 I had all my contacts duplicated due to sync of my phone with the gmail.on one the contact it duplicate about 10 names and when i tried to delete one of them it deleted everyone of those names. I found out (maybe the wrong way) that you go to the address book press Options -> then press R S E T -> which deleted all of my contacts in the address book and now I cant restore it back. Every time I input the data names and numbers it wont save it. I had the back up but it says the DM doesn't recognise the data. Is there anyone that can help me on how to put my contacts back into my phone.
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Nov 29, 2010
tried to download photos. Prompted to update phone. Prompted to download Back up doc. Did backup successfully. When Restored - all of my contacts have gone !! hen I check thro my text messages I can find contacts beginning with A B C L and M.
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May 27, 2012
It's weird as I did back it all up and whatever I try it doesn't work! I spoke to apple and they wanted to charge me!
Info:
iPhone 3GS
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Jan 4, 2010
I have a BB Bold 9700 and during the holidays, I went to my parents' place, where there was no cell coverage... But the weird thing is that my Contacts disappeared as soon as I lost connectivity.... I figured they would reappear when I had coverage again, but not!
So I did a restore from my latest backup in BB Desktop Manager (latest version) and it still didn't work... I don't know what to do anymore...
The rest is still there, calendar, saved messages, pics, etc...)
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Sep 2, 2010
I was getting drops out on calls with 862 so I decided to back to 714 and as usual I dont back up my data as it always does it automatically during the downgrade or upgrade process.This time, I had my email accounts restored but not the actual emails. My contacts have been lost, but the apps and themes are still there.
So I tried restoring my contacts from a backup that I took on the 27th of August but here is the message I get when I try to do the Restoration was an error restoring.There could have been a problem with the device or connection during the restore. Verify that the dvice is turned on and connected.I tried restarting my computer and doing a battery pull but no luck and it is the same cable and port I always use...
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Jul 28, 2010
Before I get jumped, I looked through the related threads and cant find anything helpful that has been posted within the last year. Not saying its not out there, I just couldnt find it.
I have a 9700 have had it about 7 months with any problems UNTIL about 3 days ago. I noticed my Blackberry Messenger, Yahoo EMAIL, and Facebook applications are no longer connecting. My Blackberry browser is still working. I used to have FireFox and EI as options and since I updated my phone, they have since been erased.
Ive Updated, Ive swiped, Ive returned everything to factory settings. Ive deleted and reloaded all the apps along with replacing my sim card.
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jan 11, 2012
I bought my bold 9900 last november and back then I connected the phone to the computer and switch from the 9700 that i own previously. Since then I never connected the phone to the computer again until yesterday to update the software. In the middle of my first attempt to update there was a crash so I started again but for my surprise after de update has finished and i reinitiate the handset it seems that almost eveything was wiped out, I had to reinstal all the applications and when the phone was on it came the option the contacts from sim to be installed but then i have some contacts missing and part of the info of some of the ones that still there are also missing, the weird thing is the pictures that i had in the phone are all there.... DO you think theres anyway to get the contacts back? SHould I restore from the backup of the 9700 that i did when i bought the new phone?
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Jun 4, 2012
I've just restored my iphone at an apple store and they said my pictures would not be lost and I can access them how can I get them back.
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Dec 10, 2014
I just connect iPhone 5 last night, iTunes asked for restore I thought it's back up by mistake. After restore all my photos from last two month gone and photo from last year come to phone! How can I get them back? photo are very import and memorable for me.
Info:
iPhone 5, iOS 7.1.1
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May 9, 2012
I previously had the iphone 4 but yesterday I upgraded to the 4S. I got home and restore all the information from my phone into my itunes account. This way I could plug in my new phone and do a backup restore to get all the apps, contacts, music etc on my new phone. However, within the past two months I have purchased quite a bit of music on my phone through itunes. Since then I had not synced my phone to itunes so I did that yesterday when restoring it. When I plugged in the 4S and did the backup restore, I do not have the songs that I have purchased within the past two months on my phone or in my itunes account. How do I get these back?
Info:
iPhone 4S, iOS 5.1
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Jun 9, 2012
This morning my while checking my email on my phone, the screen went black for 5 minutes, and eventually the apple logo appeared and when blank again, i then turned on my phone and it said i had to connect it to iTunes, which i did. When it was recognized on iTunes it said this:Name:iPhoneCapacity: n/aSoftware Version: n/aSerial Number: n/a
and said it had to be restored, which i agreed to and first it recovered, and then it asked if i wanted to restore it as an iPhone found on this computer, (mine) and i said yes. After it recovered i saw that i lost all of my text messages up until April 6th, and i lost well over 200 pictures. Is there anything i can do to restore my messages and photos, or do i take it up with my wireless provider?
Info:
iPhone 4, iOS 5.1
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Aug 25, 2010
The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
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Sep 27, 2011
my BB bold 9700 was stolen two Saturdays back and the person is contacting some of my contacts on the phone. Unfortunately I did not activate blackberry protect neither did I set up the backup facility.
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Mar 25, 2010
I noticed that my bold 9700 is restarting on its own , then the screen become white with writing JVM error 503, I search the internet to find out what happen, but few second later the phone rebooted own its own.
so i cross my finger while it was doing it. to my relieve it starts ok. But after few hours when i want to call somebody on my phone book, to my horror, the whole contacts on the address book are gone, not even 1 left, it’s totally empty. bbm, notepad, email, bookmarks, sms are fine , nothing is missing only the contacts are gone, and I’m now overseas for company meeting, and i didn’t bring any backup file with me, I’ve been a maniac for smart phones, i used Symbian, IPhone, android, winMo, etc and NONE of them ever give me such a problem out of no where, my 2000+ contacts are gone. And no I didn’t install or do anything to my phone since few weeks, cause I’m on my business trip.
is there any solution to my problem? I’ve tried sending service book bust doesn’t seem to help. Seriously, if Any of RIM employee or designer happens to see this post, i got question for you. This supposed to be a business phone, and now all my business contacts are gone.
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Jan 1, 2010
So on New Years Eve I had my pone turned off from 10pm - 1am. Upon turning it back on I found that all the pictures I had taken in the previous 2 weeks were deleted, all but one picture that is. Now, a few days ago my phone wouldn't show pictres in the media tab at all, so I took out the battery and replaced it and pictures showed up. I tried this again for fiding these pictures and it didn't work. Have I lost all of my pictures or will they magically come back again? Anyone else having this issue?
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Aug 29, 2015
I really screwed up and had to do a factory reset so I lost my apps and all my settings. The only thing that I see is the Memo app. The Restore has recovered most of my data. What's missing is all the memos that contain a ton of important info. What do I need to do to recover the data? The data was not restored through a restore from backup.
Samsung Galaxy S5 Lollipop 5.0 Verizon network
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Jun 9, 2010
I have a Bold 9700 on the Bell Network and have lost all the BB functions. Phone was working fine and then I lost all ability to access email and BBM.
The email icons are there but the BBM icon vanished along with all my other app icons (NHL, Weather, ZoomPass etc.). I've also noticed that the blackberry logo that is usually beside the 3G icon in the top right is also gone. What is weird is that the phone can still make calls, text and browse. Bell data support says everything is fine on there end. I've wiped the unit via JL_Cmder and reinstalled the latest OS 5.0.0.545 and still not working.
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Jan 3, 2010
My 9700 was being real buugy, not allowing me to open a sms text. So I powered the phone off then back on. I wanted to add some music, when I looked in the music folder I noticed all of my media had been deleted. Not real happy with RIM. I guess this is why the BB is known for being a work tool and not a media device.
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Sep 5, 2010
I seem to have lost the SMS and MMS option on my phone it doesn't appear on the menu screen anymore and all SMS history has been deleted when I go into the messages option on the home screen. I am able to compose an sms but it doesn't seem to send or store once I press send I'm not sure how I have managed to do this.
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Aug 14, 2010
Anyone else noticed after updating to 5.0.0.743 that they've lost the ability to stand-by with top right button? Is there an option somewhere i'm not looking to set what each button does.
I do alot of single handed typing/everything on this phone and it's impossible with my hands to reach the keyboard lock button. It also increases the risk i will drop my phone in the lake when boating because the only way to single handedly reach the keyboard lock is to remove my right hands pinky from below the phone thats holding it up, pinch the screen to twist it and then press the button (all single handedly).
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Apr 29, 2010
How do I retrieve my lost BBM icon? I still have the ability to do BBM instant messaging. The icon does not appear in my instant messaging folder so I am unable to move it to my home screen.
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Jun 13, 2010
I appear to have deleted/lost my Media Icon... I used it a few times OK and then after connecting to my PC (may be a coincidence) I cannot locate it and have to look at my music and picture files through the Files Icon. The memory card is located OK and I have my music and pictures on it.
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Aug 18, 2010
I just did an OS update of a blackberry bold 9700 and after rebooting all the data was lost... emails, contacts, settings... I searched for solutions, found few places talking about the update software would be creating a .ipd backup file before updating OS, but didn't find any on the PC. It never has been sync or backed up..
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Apr 23, 2012
have a blackberry bold and today received an email when i switched on the phone saying i had to enter my user name and password to continue to receive emails i had not switched anything off and everything was fine yesterday i went into settingsand entered my email address and password yet the answer was "blank user name. Type a valid user name" i have no idea why this has happened adn i cant reactivate the emails,
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Aug 27, 2011
I updated to the blackberry 6.0 and lost all of my contacts. It asked me if I wanted to load my SIM contacts and I said yes but there is nothing in the contacts folder.
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Mar 17, 2010
My apologies if this is discussed somewhere else, I looked, couldnt find it. So does anybody know of an easy way to sync my contacts FROM my blackberry TO my gmail contacts? I have google sync on my phone, but that only messed up my contacts by dumping a bunch of duplicates into my BB contacts and it doesnt seem to reverse sync. I have since deleted my gmail contacts so I dont suffer this fate again, but cannot for the life of me figure out how to reverse sync from BB to gmail.
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Aug 20, 2010
Very often I lose my blacjberry connection (means that the blackberry symbol near 3G is missing) It occurs often when I use google maps, and now when I use bb app world 2.0 ..Seems like when the data amount is too high, connection is lost. I only can get it back by disabling 3G signal and enabling it again ..
I don't know why it does it, I had no problem with my bold 9000, but since I changed to 9700 I also changed my phone operator..Or maybe It's due to my faceplate change and I screwed myself not moving certain parts to the new faceplate..
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May 26, 2010
I went to install some software on my 9700 through DM and it removed the Word/Excel readers from Applications. Does anyone know how how I can get those back?
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Sep 19, 2010
Blackberry 9700 running 5.0.0.400 (Platform 5.1.0.110)SMSes cannot be opened and after hard reset disappeared !
Only left 1 or 2 SMS which were okay all along.
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May 6, 2010
I seem to have lost some contact information. Though many of my contacts are still intact, others no longer show a secondary phone number I once entered, or some contacts seem to have disappeared completely.The strange thing is, when I dial one of the "lost" numbers manually, the contact's name does show up! But I can't find it in the list of contacts. I have already checked and unchecked the Business and Personal options in the filter menu, but that didn't do the trick.Any suggestions on what I might be doing wrong?note: this problem is not my own - I'm asking for a friend of mine
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