IPhone :: Lost Purchased Music When Restored New 4S From Backup
May 9, 2012
I previously had the iphone 4 but yesterday I upgraded to the 4S. I got home and restore all the information from my phone into my itunes account. This way I could plug in my new phone and do a backup restore to get all the apps, contacts, music etc on my new phone. However, within the past two months I have purchased quite a bit of music on my phone through itunes. Since then I had not synced my phone to itunes so I did that yesterday when restoring it. When I plugged in the 4S and did the backup restore, I do not have the songs that I have purchased within the past two months on my phone or in my itunes account. How do I get these back?
Info:
iPhone 4S, iOS 5.1
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Dec 10, 2014
I just connect iPhone 5 last night, iTunes asked for restore I thought it's back up by mistake. After restore all my photos from last two month gone and photo from last year come to phone! How can I get them back? photo are very import and memorable for me.
Info:
iPhone 5, iOS 7.1.1
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Aug 29, 2015
I really screwed up and had to do a factory reset so I lost my apps and all my settings. The only thing that I see is the Memo app. The Restore has recovered most of my data. What's missing is all the memos that contain a ton of important info. What do I need to do to recover the data? The data was not restored through a restore from backup.
Samsung Galaxy S5 Lollipop 5.0 Verizon network
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May 9, 2012
I just updated it and it restored itself. without a backup
Info:
iPhone 4S, iOS 5.1
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Apr 10, 2012
bought phone today and restored from back up now wont turn on, constantly showing apple sign. have tried holding power and home button, also tried connecting to itunes.
Info:
iPhone 4S, iOS 5.1
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Jun 17, 2012
I am trying to restore an iPhone 3 to a previous version. I keep getting the error message: "The backup "Angelo's iPhone" cannot be restored to this iPhone because the software on the iPhone is too old. To restore this iPhone from this backup, you must first set up the iPhone as new and restore the software to the latest version."
I have already done the following:
-Updated my version of iTunes (current as of 6/17/12).
-Restored the iPhone to factory settings.
-Checked for updates, but it says the version is current.
Info:
iPhone 3G
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Jul 1, 2012
How do I back up my iphone after I restored it to get my apps back?
Info:
iPhone 4S
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Aug 27, 2014
Why has iCloud backup not restored my iPhone 4S, even after 24 hours of being connected to Wi-Fi and plugged in?
Info:
iPhone 4S, iOS 7.1.1
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May 10, 2012
i would like to ask about the "where itune backup are restored on your computer". i am following the instruction under the window vista and windows 7, and the note mention that we have to press the "RETURN"key, what is the return key??
Info:
iPhone 4, iOS 4.2
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Jun 11, 2012
I cant seem to figure it, I want all the app data, that was backed up in the 2.2GB backup in the cloud, ive filled in all of the iCloud information and its merged my contacts and my email.
Info:
iPhone 4, iOS 5.0.1, 32GB
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Sep 2, 2014
I just had my iPhone 5s replaced and restored from backup.
a) most of my apps were missing (meh, not a huge deal to purge)
but more importantly,
b) I can't download certain apps now. For instance, I try to restore Gmail from the cloud and I keep getting a "This item isn't available", which I find pretty unlikely for the GMail app.Â
Is this something with my account? Are others seeing this as well?
Info:
iPhone 5s, iOS 7.1.2
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Jun 4, 2012
I've just restored my iphone at an apple store and they said my pictures would not be lost and I can access them how can I get them back.
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Apr 26, 2012
I recently restored my iPhone4 on my Mac computer and I'm absolutely freaking out because my iTunes will not locate the correct backup (even when I left click on the iPhone icon in iTunes tool bar and select "Restore from Backup"). However, I can locate the file on my computer from the Library/ApplicationSupport/MobileSync/Backup. I've tried dragging it a bunch of different places/renaming the file to get it to show up in iTunes but nothing's working I saw that before I completed the most recent backup, it said the date before that was around mid-Jan 2012. The only backup file my iTunes can find is from 2010! My phone is not jail broken but if that's what it would take to get all of my data back.... I'm basically deserate.
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Jun 17, 2014
Restored my new iphone 5 from my ex`s old back up on my itunes. I cant reset as need a code to do this. what can i do?
Info:
iPhone 5
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Jun 9, 2012
This morning my while checking my email on my phone, the screen went black for 5 minutes, and eventually the apple logo appeared and when blank again, i then turned on my phone and it said i had to connect it to iTunes, which i did. When it was recognized on iTunes it said this:Name:iPhoneCapacity: n/aSoftware Version: n/aSerial Number: n/a
and said it had to be restored, which i agreed to and first it recovered, and then it asked if i wanted to restore it as an iPhone found on this computer, (mine) and i said yes. After it recovered i saw that i lost all of my text messages up until April 6th, and i lost well over 200 pictures. Is there anything i can do to restore my messages and photos, or do i take it up with my wireless provider?
Info:
iPhone 4, iOS 5.1
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Aug 24, 2014
Restore wrong backup on my iphone and it locked with icloud account and i can't get the password?
Info:
iPhone 4S, iOS 7.1.2
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Dec 9, 2014
My iPhone5c failed and apple gave me a new one, so I followed the instructions and clicked 'restore and update' Amy's iPhone in iTunes, only after it went through the motions it is now calling the new phone 'Guest users phone' so I obviously did something wrong as none of my contacts photos etc are available.Â
Why couldn't it just have done what I wanted it to do..is there a way I can get back to the backup of my old phone?Â
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May 27, 2012
It's weird as I did back it all up and whatever I try it doesn't work! I spoke to apple and they wanted to charge me!
Info:
iPhone 3GS
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Mar 16, 2012
I lost my phone and needed to get a replacement. When I did, I started the activation process, but never got prompted to restore from iCloud, just from my last backup in iTunes. I've run the restoration, and the backup was pretty out of date. Is there a way to restore the backup I'd set up in iCloud at this point?
Info:
iPhone 4S, iOS 5.1
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Sep 1, 2014
if a phone is not backup and gets restored to original setting, how can I retrieve text messages and contacts
Info:
iPhone 5, just restored to original
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Apr 30, 2012
We have recently purchased the new I-pad, we have tried to sync our 2, 3gs phones w/ I-pad. Some Music shows up transparent in I-tunes and won't access. What must be done to access music?
Info:
iPhone 3GS
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Apr 1, 2012
I am trying to copy all my data from my torch to my bold siince the torch has to go for repairs, have tried deivce switch, normal backup and restore, backup through blackberry protect, everything else works fine except the copy of contacts, which obviously is the most improtant thing. when i try to restore the contacts through the DM, through the customize option where i can select what i want to restore (contacts, emails, etc) everything else is open to choose except the contacts, where i cant select the contacts as its marked in grey and a little piece of information below says this is only a read only data hence cant be copied.
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Mar 27, 2012
I recently bought an album from iTunes. I hate the music but I cant manage to delete the album.
1. If I delete it from iTunes it stays on my iPhone, then when I synch it comes back to iTunes.
2. If I uncheck all the songs from the album then set synch to "only synch checked songs", it still stays on my iPhone
3. If I check "backup to cloud" or "backup to computer" it doesn't make a difference!!
Info:
iPhone 3GS (8GB)
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Apr 9, 2012
Recently i had purchased a new Iphone 4s. When i plugged it in to my computer it deleted all my contacts, music etc & it replaced it with all my old information i had with my earlier iphone.
All my old music is now in the phone. The new purchased music i bought is still in "my music" but does not play, and does not sync to Itunes. Is there anyway to get it back? There has to be i bought $200 worth of music, and now it's not working.
Info:
iPhone 4S, iOS 5.1
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Apr 16, 2012
I can't listen to any of my new purchased music, I've tryed everything
Info:iPhone 4, iOS 5.1
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Apr 29, 2012
from itunes can same pruchased music be on iphone and ipod touch?
Info:
iPhone 4S, iOS 5.1
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May 20, 2012
I have purchased these 2 songs on my iPhone and now i want to put them into my library on my PC. But these 2 songs, which I have purchased resently, are showing up like this and i am unable to play them. As you can see, the color of the songs are more matt and gray, compared to the black test of the others. And notice the syncing icon on the left (it is not spinning)..? It is like if they are sort of inactive songs in my library..
Info:
iPhone 4, iOS 5.1.1
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Aug 21, 2014
I have tried everything to delete ALL music from my phone to start again.Â
I have made sure the music is not backed up to the cloud, I have shifted all purchased music from purchased folder in itunes to the library. I have unticked all music in my library and then deleted all music from my iphone. I have checked the only sync ticked music and clicked on APPLY. What do you know the music is still showing on my iphone. I have powered off and on my iphone.Â
Result = still music on my iphone that is not on my library, nor does it appear on itunes as existing on my iphone but it appear on the phone. Oh and I have switched off home sharing just in case this is impacting.Â
Info:
iPhone 5s, iOS 7.1.2
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Dec 9, 2014
I purchased an album in the iTunes Store app on my iPhone 6. When I go to the album in the iTunes Store app, it says "Purchased" at the top, and all 29 songs have a "Play" button, and I can indeed play them from there.Â
In the Music App, the album shows up, and it says there are 29 tracks. But when I tap on the album to get the track list, I see only one track. "Show All Music" in the Settings app is turned on.Â
How do I get the other 28 tracks to show up in the Music app?Â
Info:
iPhone 6, iOS 8
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Dec 8, 2010
I just installed "the latest" update - but just as the update program tells me to I made a backup to the SD card. But now the backup file cant be read back to restoration of the system.
Is there a way to go around this and open the backup file and extract some of the info?
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May 17, 2012
I keep getting a message that says I need to save my purchased music in my library before I do an update. I don't purchase much music at all. How do I do this? My daughter has put music in my itunes via home sharing is this the music I need to save? The last time I did an update all those songs were gone from my device.
Info:
iPhone 4S, iOS 5.1
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