BB Torch :: Contacts Backup Not Being Restored

I am trying to copy all my data from my torch to my bold siince the torch has to go for repairs, have tried deivce switch, normal backup and restore, backup through blackberry protect, everything else works fine except the copy of contacts, which obviously is the most improtant thing. when i try to restore the contacts through the DM, through the customize option where i can select what i want to restore (contacts, emails, etc) everything else is open to choose except the contacts, where i cant select the contacts as its marked in grey and a little piece of information below says this is only a read only data hence cant be copied.