Galaxy S5 :: Lost Memos After Factory Reset - Data Not Restored From Backup
Aug 29, 2015
I really screwed up and had to do a factory reset so I lost my apps and all my settings. The only thing that I see is the Memo app. The Restore has recovered most of my data. What's missing is all the memos that contain a ton of important info. What do I need to do to recover the data? The data was not restored through a restore from backup.
Samsung Galaxy S5 Lollipop 5.0 Verizon network
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Aug 25, 2015
My quite new (3 weeks) S6 did a factory data reset on its own. It happened while I was driving for 2hrs on a highway, with the phone resting on the empty passenger seat, not touching the phone. Lost all data, all apps, all pics. Very frustrating. After 3 days of research (visiting Verizon store, calling Verizon, calling Samsung, internet research), the possible cause may the following:
About 2-3 hours before driving, the phone did a scheduled automatic update, which took more than 30 min to complete. This all happened in a signal-weak area. Tech support said, although the update completed, it may have had some flaws, and when the phone detects that, it may resort to a factory data reset to avoid greater functionality problems.
Unfortunately, the end result included functionality problems, most notably that the phone calendar only synched partially (!!) with my desktop Outlook calendar, and promptly I missed two important appointments.
When a scheduled update comes your way, make sure you backup all contacts, photos, data etc, before allowing an update to perform.
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Nov 20, 2015
How do I back up my phone prior to doing a factory reset?
What, if anthing, can't be backed up?
What other procedures would you recommend prior to doing a factory reset?
My phone is so screwy I suspect only a factory reset will straighten it out.
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Sep 18, 2014
I have a few problems with my galaxy 5s and I want to reset the factory settings but I want to back up my app data first. Is there a way to do this? I know I can just reinstall each app but I want to save the app data first, if it is possible.
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Dec 14, 2015
Long story short, the person at the Verizon store had to backup and factory reset my phone. I lost all my Quick Memos. She did not inform me that they wouldn't be backed up. Is there a way to recover them?
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Nov 26, 2015
Did a factory rest on s5 and lost some photos how do I get them back?
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Feb 19, 2015
I have done backup all of my data...I have to factory reset my device..my doubt is when I restore the data... is my private mode pics are also restored or not.
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Nov 8, 2015
I had some very important text messages on my phone is there anyway to retrieve/get them back...
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Aug 11, 2015
Is there any way to save sms and MMS messages before a factory reset? I usually use mybackup pro but wasn't wanting to use a backup program due to hearing your battery life may be better if you don't use any backup programs or sign into Google to download apps.
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Apr 6, 2015
I am another dissatisfied user who just upgraded from 4.4 to lollipop. I am having problems with the autowiz prompt coming up often like other users, how to back up this configuration before i do a factory reset. If I backup with kids, will I lose anything we. I recover the backup onto a fresh lollipop system?
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Apr 6, 2015
Verizon Samsung S5 with Kit Kat and want to update to the latest Lollipop. The question is about restoring all the apps and data after a factory reset after the upgrade.
1. I have moved a lot of programs to the SD card- do I need to move them back to Device Memory?
2. If I sign in with my Google account after the Factory Reset after the OS upgrade, will all the apps automatically be restored/installed?
3. I have the Google backup set automatically and restore automatically- will the data and settings be restored as the apps are restored once I log into my Google account?
4. What about all my internet email accounts (Comcast, GMail, etc.)- will they automatically be restored for the messages that are on the S5 and automatically connected to the accounts or do I have to reset these up again?
5. The S5 is also my work email, which is an Exchange Server- will the Factory Reset mean that my IT dept. needs to reestablish the connection between the S5 and the Exchange Server or will that happen automatically (if emails are part of the automatic restore?)
6. I have Keis 3 installed on my computer- should I use this as a backup and restore instead of relying on the automatic Google backup and restore?
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Dec 10, 2014
I just connect iPhone 5 last night, iTunes asked for restore I thought it's back up by mistake. After restore all my photos from last two month gone and photo from last year come to phone! How can I get them back? photo are very import and memorable for me.
Info:
iPhone 5, iOS 7.1.1
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Jun 25, 2012
did a 22 minute interview using voice memos. On playback says 0 seconds. did a restart same result.
Info:
iPhone 4, iOS 5.1.1, 22 minute interview now says 0 seco
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Jun 17, 2014
Restored my new iphone 5 from my ex`s old back up on my itunes. I cant reset as need a code to do this. what can i do?
Info:
iPhone 5
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May 9, 2012
I previously had the iphone 4 but yesterday I upgraded to the 4S. I got home and restore all the information from my phone into my itunes account. This way I could plug in my new phone and do a backup restore to get all the apps, contacts, music etc on my new phone. However, within the past two months I have purchased quite a bit of music on my phone through itunes. Since then I had not synced my phone to itunes so I did that yesterday when restoring it. When I plugged in the 4S and did the backup restore, I do not have the songs that I have purchased within the past two months on my phone or in my itunes account. How do I get these back?
Info:
iPhone 4S, iOS 5.1
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Oct 10, 2014
I have created the Restore from backup... with Sony Bridge for Mac. All seems ok.
When i wanted to do Restore from backup... i was able to see my restore point.. i can select it.. restore process goes well .. all DONE.
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BUT NOTHING RESTORED... not a single photo.. contact... app... anything...
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Nov 1, 2015
I was using the Memo app today, following a recipe I had saved there. Abruptly, everything I had in the app disappeared, including the recipe I was using.I've tried everything I can think of to recover those files, but nothing has worked so far.I had a LOT of important information in there! Passwords, reminders, lists.
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Jan 19, 2015
What is the best/easiest way to back up my messages prior to doing a factory reset?
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May 11, 2011
I have to do a factory reset on my phone, what app should I use to backup all my apps, settings, contacts and messages?
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Jul 24, 2012
I want to restore factory settings as my Xeperia Mini is really slow, etc, at the moment, but don't want to do this if the Backup I've made won't get restored after the factory reset.
Can I restore the backup after I've done a factory reset it will it have been deleted in the factory reset process?
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Mar 30, 2011
I am having a few problems with my phone and am thinking of doing a Factory reset and backup restore.
1) The factory reset has two options - Factory Reset and Factory Reset with Data. What is the difference between the two? Factory Reset = What settings are reset? I assume all installed applications / data is maintained? Factory Reset and Data = I assume this is similar to the other reset but it also removes all custom data from the two internal memory areas (phone and mass memory)? Am I right in thinking that anything on the micro SD card is kept?
2) Phone Back up & Restore? Does anyone know what data/settings are backed up and can be restored? As an example, if I performed a full backup of my phone (including music and ringtones) and then did a full factory reset including data, would the restore put my phone back in exactly the same postition I was in when the phone was backed up and before the factory reset? Does this include homescreen and menu format changes? On my 6700 the restore would only restore apps / settings but not menu structure and I had to reinstall apps installed on my external memory stick (such as Opera).
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Jun 24, 2014
I have a 4S, IOS 7.1.1. I did a factory reset, after first backing it up, and now that I am trying to sync all apps from that last backup, it says it cannot sync because this computer is no longer authorized. So I authorize the computer as it prompts me too, then it says, this computer is already authorized. I try to sync again, it still says computer not authorized. It's been a continuous circle. I have done everything from de-authorizing and re-authorizing the computer, removing the SC Info folder and restarting the computer and authorizing the computer associated with all Apple IDs, basically everything I have found on this site and everything support was telling me to do.
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Mar 18, 2012
I did a factory reset (not a three finger salute), and now the Ovi Store just cycles through the loading window. The little circles spin around and around -- with no end.
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Dec 9, 2012
I had to restore to factory settings. Since then I have lost the shortcut to Facebook for HTC Sense. I have the friend stream and it is still showing as an account in my settings but I cant get into my actual Facebook page.
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Jul 16, 2011
I've performed a factory reset and lost my default wallpapers. Could somebody please post them here?
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Oct 31, 2014
Did a factory reset yesterday to freshen up my M7, and now, i get only WiFi, but NO mobile data. It says - disconnected. I tried taking out the sim card. Restarting..
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Jul 1, 2015
I picked up my phone to make a call and noticed it looked VERY different, different splash screen, apps lined up differently, etc.
When I went to look for an app, I noticed they were all gone. Somehow, my phone reset itself and I lost everything -- all installed apps, phone lists, everything.
Is there anyway to go back to a state that existed before this? FWIW, I live in Guangzhoung...and the only thing I did that was even remotely different was I reloaded the phone (china unicomm).
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Aug 11, 2015
After factory data reset. Asking me Google account. I don't remember How can bypass google account?
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Feb 25, 2015
Just wondering if there are multiple steps involved, or will you be prompted on how to recover your data from SD card. I am wondering because my update centre is showing Android 5.0 ready for download, but I want to back up my data to my SD card and do a factory reset before downloading the update.
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Oct 15, 2015
after completing factory reset the phone can not find any signal on both sim cards (different operators). Before the reset both networks ware working properly.
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What was done so far:
- factory reset three more times
- software update
- repair phone using Sony PC Companion
- checked with another sim card (another operator) - still no service
- trying to switch on/off airplane mode in every menu location available
- After trying to manually find service provider, phone goes to search mode and stays in it not finding any
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After switching on the phone or switching off the airplane mode the phone seems to need more time than before (around 1 min) to find the SIM cards. After the sim card is found stays without network.
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Jun 28, 2014
I need to factory reset my wife's Iphone 5. I followed the instructions that suggested I sync via Itunes. In the process of doing so the sync acted funny during the sync. So I repeated the process. Now my wife's phone has pictures back on it that she had uploaded to you Macbook Pro to create space on her phone. It also downloaded back to the phone all the categories she created on her Macbook Pro for her pictures.
Before I factory reset her phone I need to be confident I backed up her data correctly. Especially her contacts and most importantly her pictures.
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