My Galaxy S5 was bought new and boxed on August 6th. After 5 weeks it started playing up as the ringtone would play over and over with every new notification (FB, Twitter etc) meaning I had to turn the phone off. A reboot and Zedge app delete sorted this out however now I find I cannot sent text messages but I can receive them. I can also post on all social media but not send a text.
I have twice restored the phone to factory settings which solves the problem for about a week, then it returns. I'm on 4G with Unlimited Texts and I'm not over my allowance. To date I have tried the following which didn't work....
* Switched the phone off then back on * Installed the latest software * Switched to Flight Mode then back again * Checked the text message centre number (+447782000800) is correct * Restored phone to factory settings (twice) * Removed WhatsApp * Removed all music and video media
I managed to get my text service up and running (so far) by clearing the message cache. Here is how to do it on Samsung S5 APPS - SETTINGS - scroll down to APPLICATIONS - APPLICATION MANAGER - scroll across the screen to the left to the 'ALL' menu - scroll down to MESSAGES - CLEAR CACHE. Finally re-start your phone to allow changes to take effect.
I really screwed up and had to do a factory reset so I lost my apps and all my settings. The only thing that I see is the Memo app. The Restore has recovered most of my data. What's missing is all the memos that contain a ton of important info. What do I need to do to recover the data? The data was not restored through a restore from backup.
My quite new (3 weeks) S6 did a factory data reset on its own. It happened while I was driving for 2hrs on a highway, with the phone resting on the empty passenger seat, not touching the phone. Lost all data, all apps, all pics. Very frustrating. After 3 days of research (visiting Verizon store, calling Verizon, calling Samsung, internet research), the possible cause may the following:
About 2-3 hours before driving, the phone did a scheduled automatic update, which took more than 30 min to complete. This all happened in a signal-weak area. Tech support said, although the update completed, it may have had some flaws, and when the phone detects that, it may resort to a factory data reset to avoid greater functionality problems.
Unfortunately, the end result included functionality problems, most notably that the phone calendar only synched partially (!!) with my desktop Outlook calendar, and promptly I missed two important appointments.
When a scheduled update comes your way, make sure you backup all contacts, photos, data etc, before allowing an update to perform.
I upgraded my iPhone to the newest version (5.1.1) I believe. iTunes backed my Phone up and once everything was completed, I restored it but all my stuff got deleted such as Photo's, Apps, Text Messages. Contacts came back after I logged in to my account.
I had to restore to factory settings. Since then I have lost the shortcut to Facebook for HTC Sense. I have the friend stream and it is still showing as an account in my settings but I cant get into my actual Facebook page.
Using 9550 as a MP3 player - not connected to phone service. suddenly not working saying license is expired. Spent hours trying to fix w/rhapsody tech supp. They say I need to reset OS back to factory settings. How?
how do i reset my phone back to factory os and wipe everything off my phone as if it was bran new. i noticed when i reinstalled the .459 os i still had some of my software on my phone i want to do a clean wipe with a fresh install any help would be nice...
my daughters fone wasnt sending or recieving texts or calls, contacted o2 they said do factory hard reset, the fone worked for a while after but kept restarting itself, now it will not switch on at all and when tryin to charge it either displays a battery sign with a red cross or the bb light flashes intermitting...
So I updated to Marshmallow from Lollipop via fastboot on my Mac. Upon installing SuperSU and rebooting, I got stuck on the boot animation. Cache wipe and factory reset - still no go, and after the factory reset, I lost TWRP. I tried installing it again only to receive a black screen when rebooting into recovery mode. Tried another factory reset and reinstalled Marshmallow - same issue. I have contacted Google and there's nothing they can do.
There's been several folks recommending a factory reset after an OS upgrade. As an editorial comment, that shouldn't be required with a "mandatory" upgrade.
When you do a factory reset, doesn't it revert back to the version of Kit Kat that the phone came with? If so, you still have to upgrade to Lollipop.So what's the difference between the upgrade I just did and a factory reset followed by an upgrade anyway?
My boss has a GS5 and yesterday evening he was on his phone and all of a sudden it turned off. He didn't know what was going on but said it took an hour to boot back up. When it finally came back on it had done a factory reset and cleared his micro SD card. .
Is it necessary to factory reset after lollipop ota? i have not been having issues and no battery drain. Yes there is a little bit stutter here and there but no app crashes, battery drain or my device getting hot.
Is there any way to save sms and MMS messages before a factory reset? I usually use mybackup pro but wasn't wanting to use a backup program due to hearing your battery life may be better if you don't use any backup programs or sign into Google to download apps.
I did a full factory reset but am not seeing any different results. In fact, I think that my battery drainage is a bit higher than normal. I added all my apps and tweaked the settings last night. It DID tell me that my battery should last over a day and a half (which it never has before) but that is quickly falling today. I can post some screen shots but I really am not sure if it is just the apps and way I use my phone or if the phone is defective...
I had some issues with my snapchat notifications not showing up on my task bar and didn't know if/when i had new snaps. So i did some research and tried everything besides a factory reset. Unfortunately nothing worked so i had to resort to doing the factory reset. After that my notifications worked like normal. The only issue I"m having is when i add my facebook in the accounts and click sync nothing shows in my contact list.
I have quite a few people on my personal contact and fb contact that i enjoy merging their respective information with both profiles for said people. How to resync them while the phone says it's already synced. I've also tried the "show only facebook contacts" and it says i have no contacts to display.