BB Bold 9700 :: Lost All Media After Powering Up
Jan 3, 2010
My 9700 was being real buugy, not allowing me to open a sms text. So I powered the phone off then back on. I wanted to add some music, when I looked in the music folder I noticed all of my media had been deleted. Not real happy with RIM. I guess this is why the BB is known for being a work tool and not a media device.
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Jun 13, 2010
I appear to have deleted/lost my Media Icon... I used it a few times OK and then after connecting to my PC (may be a coincidence) I cannot locate it and have to look at my music and picture files through the Files Icon. The memory card is located OK and I have my music and pictures on it.
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Jun 10, 2010
Phone is completely unusable at this point. When powering up, the progress bar goes to about 75% complete and then freezes. I cant find any information on this problem on the website but maybe I am not phrasing my problem correctly. Anyone have any suggestions on this besides throwing it out and getting a different phone?
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Jun 29, 2010
I am new here having jsut come from a BB Curve 8900 I love the speed of the new 9700 its a million times better. Anyway, I have a 2gb card installed but under the settings and memory section it says no card found. is there a way of getting it to reconise the card as my phone says its only got 90MB of internal memorey left which wont do me as I use it as a mp3 player as well.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Oct 1, 2012
All of my videos and pictures taken / saved on my BB Bold have disappeared. I did not receive a message about storage or anything. The videos and pics were all there last night - and have gone today. Does anyone have any ideas on how I can recover my media?
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Feb 5, 2010
I recently installed OS 5.0.0.442 which was posted on the very first thread of the forum. I haven't had any issues with it until recently.
When I try a soft reset, I get the red indicator light as usual, but instead of resetting, I get a message on my screen that says something along the lines of "Media card installed. All media will be copied onto the device." After this dialog box goes away, the device does NOT reset. Any ideas on why the soft reset no longer works?
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Mar 12, 2010
I was using my Blackberry Desktop manager last night to move a video from my laptop to my BB Bold 9000.Now, in the move from my "computer" to a folder on my media card, it DELETED all the videos I had in that folder.I know there were there before I made the move as I saw them located on the bottom part of part of the manager. Then, they were gone.The reason I am in suck a worry about getting these back is they are very personal videos for me. (Of my daughters 1st words, steps, etc)I NEED to get these back.
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Apr 10, 2010
I just bought a 9700 a few hours ago did the back up, blahh blahh. So then lastly I went to switch my media card and the 2gb that the bold came with isn't coming out. Its like stuck on something. I spent almost 30 minutes trying to get it out!
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Jan 16, 2010
Whats the best Media Card for the 9700? Does the 9700 support the 8 -16 GB SDHC cards?
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Feb 18, 2010
I didn't see a thread that pertained to my problem, so if there is then let me apologize ahead of time for the duplication. Anyway. I have a Bold 9700 and the new version of Desktop manager. I went to transfer photo and video from by BBBold to my computer, but the media manager just throws me into my Roxio and it doesn't recognize the media card in the BB. Worse yet, the computer will show the BB as a removable disk, yet when I clicked on it to try and transfer the file the "old school" way, it then says it doesn't recognize the drive. I'm doing this through transfer cable, my laptop doesn't have bluetooth built in. The old Desktop had a nice, convenient dual window setup where you could just drag files back and forth. If anyone knows how to make the new Desktop manager do that or how I can accomplish the file transfers that apparently Desktop doesn't want me to do, please let me know.
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Jul 28, 2010
my friend is experiencing severe errors on her bb 9700.
1. She cannot open any Pictures in her Media Folder. She can see the thumb nails but when she tries to open it to view nothing happens. Also when she clicks on the Menu button nothing happens either.
2. She can also play music on her phone but when she clicks the menu button nothing happens as well. therefore she is unable to send or receive music.
3. Also when she tries to change her BBM Picture she is unable to
4. When She puts on her bb the following error notification is seen: Uncaught exception: java.lang.IllegalArgumentException
Her OS was downgraded to the OS that came with the phone 5.0.0.330 by her Carrier due to some bluetooth issues she was experiencing: that is she was unable to pair. Since the downgrade the issue never arose. We tried to Update her OS yesterday to the latest official release 5.0.0.743 to see if this would help but after we launched apploader it said that they were unable to automatically back up her information and the update was aborted. If there is another way to manually backup the phone can you please let us know?
also if anyone knows any solution to these problems, please respond. Any input would be truly appreciated.
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Jul 26, 2010
I have a BlackBerry Bold 9700. I have taken many pictures that are on my media card. I was on Facebook and looking at a friend's pictures. It was taking too long to download the picture, so I hit the return key to exit out of Facebook. When I went into my pictures to view the ones I had taken, there were no pictures there and I got the message "A Media Card has been inserted that is not formatted. Do you wish to format the Media Card now?"
Of course nothing happens if I hit "No".
If I select "Yes" it says "Warning: Formatting the Media Card will destroy any data stored on it. Do you wish to continue?" Of course I don't want to continue. I just want my pictures and videos back!!!!I have tried turning the phone off and taking the battery out.I have inserted a different media card and it can find the pictures on that card. I have inserted my media card into a friends similar BBerry and I get the same message about the card not being formatted.
Questions:
1) Is there ANY way to get my pictures back?I believe I downloaded most of them through the Desktop Manager, but I am not sure..
2) Any idea why this happened so I know how to avoid it happening again in the future???
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Jul 5, 2010
I just bought a Bold 9700 from a friend with no media card. Ive tryed 2 different ones and it want show theres a card in the device ive tryed a sandisk 4g and a 8g not sure the brand on the 8g got it from a bud to try but the 4g i bought new and still no luck it just says no media card inserted.
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Feb 20, 2010
I just recently got myself a Bold 9700.I was wondering, the 256 mb of space for Applications and Email is somewhat limited, even more so than the Bold 9000.Is it possible to store applications on the media card, which came with a 2 gb card? Or must it only be in that 256 of internal memory.
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Apr 19, 2012
I wanted to format my Blackberry Media Card, and restore it afterwards. I wanna make sure everything will be restored as it was including the calender, applications, contacts, notes and everything else.What should I do before formatting it to make sure everything will return as it was?
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Sep 15, 2012
My Bold 9700 is not recognizing media cards: it keeps saying media card cannot be accessed due to fatal errors
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Apr 6, 2011
The device is about year old, the media card was OK, it suddenly out of order. The message when I check >option >memory > A media card is not presently inserted in the device I tried the following ways:I tried to take out and insert many times, it doesn't work.I reboot by remove the battery while device is on, NOT workingI inserted the said media card to other Bold 9700, the card can be read, but when I inserted other card to my device, same messages appear,
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Jul 24, 2011
Every time I turn it on, my 9700 displays the message: "Uncaught exception: A browser content provider for video/3gpp MIME type has already been registered with the browser". and everytime i try playing any song or video or voice not , a blank white page appears , with the words " Unable to Play Media " on it .
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Feb 9, 2010
Today while I was running to make it into work and clock in on time my phone fell out my jacket pocket and now the media card isn't recognized by the phone. It's not showing up when I connect my phone to my computer either. Is there anything I can do to try and get it to be recognized again?
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Jun 6, 2010
When I go to option > memory,I only see free space of 100MB,I have got my SDmicro card of 2GB inserted, but it shows: A media card is not presently inserted in the device.And when I receiving a 4MB music file from a friend through BB messenger, its automatically declined and shows: There is not enough space in the folder.How come? How can I overcome this problem?
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Jun 20, 2010
Where can i find my hidden pics in my media card on my bb9700 I hate to do this, but I simply can't figure it out. Yesterday I had some of my files hidden on my phone that I could not access. The files that I want went to the media card when hidden. I've searched google and tried some suggestions, but I still can't find them. First, is there a way to get to the media card directory? People say to go to explore, but I don't have this on my device i even went on my stock theme from att it takes u too explore but it still don't show my hidden pics what gives.
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Feb 18, 2010
I just started getting this message this week I don't know what happened but I can't play any .avi or .mp4 files only .wmv and .mp3 are working.Any help? I did battery bulls, spamming the play button but there is still an error playing the videos and stuff I record won't playback either.
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Jan 16, 2010
Just like it says, I'm not able to delete pics off my 16 gb card. Actually its more then that. When I press the menu key for options, in the section where " delete" and other options would be, all I show is properties. I've tested another card on my phone, no problems. I've tested this card on another 9700, same problem. Its definitely the card that is messed up. I've tried reformatting (won't let me reformat in my computer, I have to hook my bb up with it inside) and I still have the problem.
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Sep 1, 2010
The micro SD card in my 9700 keeps slipping, either after a light fall (in an otterbox, yay) or sometimes just out of the blue.Only noticeable result is that ringtones revert to the default. When I push the bugger back in, they work fine again.Will appreciate any advice other than returning the phone. I'd rather not send back the card either but will consider. Would rather just know how to make the card stick better if possible.
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Jun 23, 2010
My friend just purchased a Bold 9700. I am going to install a 16GB micro SD card for him. The transfer rate is SO slow and I basically want to fill up the card with music and videos. To put on 10Gb seems like it's gonna take over an hour!! Maybe even two!! Ridiculous!!Would it be possible for me to load up all the music/videos onto the card at my house, then just pop the SD card into his phone with all the media pre-loaded? Or would it not work?
Also, just a side question, but if I fill up the majority of the card (let's say I leave about 1 or 2GB free), would it affect overall general speed of the phone, or is that not affected by the SD capacity?
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May 11, 2010
I just bought a 9700 a week ago and am already having a small problem! As of yesterday, whenever I open and use my music player and select shuffle and repeat all, the player will only play 2 songs, and then stop- not playing anoter song, and not shuffling to the next song. Furthermore, when I's listening to a song and press the menu button, I see on the menu list, that besides the shuffle and repeat options there is this "{2}" which I assume, means to play only 2 songs.
If anybody could advise me how to get the player back to it's old fab way of shuffling all songs and playing them throughout, rather than just 2 songs then stopping- i'd be eternally grateful
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May 16, 2012
My Lexar8GB MicroSd card worked for a long time. over the past month ive had it at its max capacity with 913 songs on it and a few hundered pictures. I unlocked my phone the other day and it said that i needed to format my sd card.. AGAIN. so i lost over 200 pictures that i wont get back and now i have no source to listen to music on the go. If anyone has any idea on how to fix this please tell me. ive tride taking the battery out and back in to reboot it but it does the same thing, and ive tried taking out the card and putting it back in... nothing. If im paying upwards of $600 on a smartphone that says it can do these things, i expect it to work.
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Jun 14, 2012
I need to reinstall my Bpld 9700 OS and can't get the desktop manager to recognize my device for backup of my contacts and calendar. How can I copy them to e media or SIM card and reload them after the OS is reinstalled?
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Jul 14, 2011
How do I recover a hidden media file on my 9700
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May 3, 2010
Any picture I take save of have already had on my phone won't allow me to view it in the media folder. Even the sample pics won't give me any options. If I push down on the trackpad or hit the blackberry (menu) button it just sits there. Music, vids, ringtones, everything else works fine. Tried reformatting the card and repairing it and nuthing happened. I'm going to download the current OS for at&t and see if that works. I'm on a bold 9700 on at&t running 5.0.0.405. The only thing that I think has happened between the last time I was able to view a picture was I told it to do a wirelees update and the firmware update completed successfully. Anybody have any other ideas?
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