BB Bold :: Lost All My Media
Oct 1, 2012
All of my videos and pictures taken / saved on my BB Bold have disappeared. I did not receive a message about storage or anything. The videos and pics were all there last night - and have gone today. Does anyone have any ideas on how I can recover my media?
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Jan 3, 2010
My 9700 was being real buugy, not allowing me to open a sms text. So I powered the phone off then back on. I wanted to add some music, when I looked in the music folder I noticed all of my media had been deleted. Not real happy with RIM. I guess this is why the BB is known for being a work tool and not a media device.
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Jun 13, 2010
I appear to have deleted/lost my Media Icon... I used it a few times OK and then after connecting to my PC (may be a coincidence) I cannot locate it and have to look at my music and picture files through the Files Icon. The memory card is located OK and I have my music and pictures on it.
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Mar 12, 2010
I was using my Blackberry Desktop manager last night to move a video from my laptop to my BB Bold 9000.Now, in the move from my "computer" to a folder on my media card, it DELETED all the videos I had in that folder.I know there were there before I made the move as I saw them located on the bottom part of part of the manager. Then, they were gone.The reason I am in suck a worry about getting these back is they are very personal videos for me. (Of my daughters 1st words, steps, etc)I NEED to get these back.
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Jun 29, 2010
I am new here having jsut come from a BB Curve 8900 I love the speed of the new 9700 its a million times better. Anyway, I have a 2gb card installed but under the settings and memory section it says no card found. is there a way of getting it to reconise the card as my phone says its only got 90MB of internal memorey left which wont do me as I use it as a mp3 player as well.
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Mar 19, 2012
All my applications from my Media folder have been moved onto my home screen after downloading a theme. I didn't like the theme so i deleted it, and now all of my Media applications are on my home screen and i am unable to move them or do anything with them, i've tried re-booting. I really want them back in that Media folder
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Jul 28, 2011
Yesterday i was running out of charge and didn't have the charger - a colleague had a charger cable connected to his PC, so i charged my phone through this cable.Next thing i know - i open the pictures folder and i only see the pictures stored on the device - which were taken ages ago. All pictures, videos and voice notes that were on the media card are gone.I took a picture just to see where it gets saved - it mentioned "saved on media card". I open the picture folder and it's not there.
I tried the trick of choosing "view pictures" through the camera - nothing. went to Options - memory - and the media card IS recognized, and says "total size 900 MB, Free space 700 MB).Now something weird happened - i went to the pictures folder and "created a new folder". It got created on the media card and now it shows. And thus, any picture i take and i save on THIS folder - it appears in the "all pictures" folder normally.
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May 25, 2011
I recently did an update for my Torch, but after it fully updated, all my picturesmusic, videos, recorded notes, etc. were gone. Im thinking they were backed up somewhere, but i can seem to find them.
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Apr 28, 2011
So, on Sunday my phone wouldn't connect to the network so I tried a battery pull. When the phone came back on, it connected just fine, but all of my saved media (pictures, music, videos) was gone. The media was all saved on the device and we use a BES at my office. Any chance of recovering the lost media? Phone seems to be working just fine--just don't have any pictures or videos left.
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Jul 14, 2011
I have almost 1300 pictures, etc that I want to delete off of my card. Is there a way to do this in one swoop and not one by one?
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Mar 9, 2012
Every time I turn on my phone it tells me that my media card has an error and I lost all my photos.
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Dec 30, 2011
I have just gone onto the media section on my blackberry curve and for some reason all of the pictures taken before November have just been wiped off. Can anyone tell me the reason for this and if I can get them back, they are really important to me
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Aug 3, 2012
I have a Nokia 808 Pureview and was having problem with a lot of the basic functionality stop working on my phone. So the phone was master reseted before any of my pictures or videos were backed up. Usually I would be able to take a recovery program on windows like recuva to get the files back but my problem was, was that the mass storage was encrypted. Would it still be possible access the encrypted data that was reset off the phone?
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Feb 5, 2010
I recently installed OS 5.0.0.442 which was posted on the very first thread of the forum. I haven't had any issues with it until recently.
When I try a soft reset, I get the red indicator light as usual, but instead of resetting, I get a message on my screen that says something along the lines of "Media card installed. All media will be copied onto the device." After this dialog box goes away, the device does NOT reset. Any ideas on why the soft reset no longer works?
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Oct 19, 2010
I've had my 9700 for a few weeks & have some photos, video & music stored on it - on the device itself not on a media card. Yesterday I noticed my ringtone had changed by itself so I checked in media, ring tones to see what had happened to my original ring tone - it had disappeared & so had all my pictures, videos & music!
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Sep 19, 2011
I have tried to sync my BB to the BBDM and it says Media Services Are Loading, checks for updates then automatically says in the Summary box that Device Pictures and Device Videos Failed (usually it loads them and has a green bar that shows it is syncing).
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Apr 10, 2010
I just bought a 9700 a few hours ago did the back up, blahh blahh. So then lastly I went to switch my media card and the 2gb that the bold came with isn't coming out. Its like stuck on something. I spent almost 30 minutes trying to get it out!
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Jan 16, 2010
Whats the best Media Card for the 9700? Does the 9700 support the 8 -16 GB SDHC cards?
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May 22, 2010
I've been trying to remove it for the longest and I can't seem to get it out. The sim card I was sorta able to remove.
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Feb 9, 2011
I have a Bold 9000 and have 2 problems- 1. I got an error message stating the the media card failed Fatal error. Today the standard blackberry ring tone stopped working (the vibration still works). I am able to receive emails, phone calls and I can make calls. My contacts remain in the phone.
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Jul 7, 2011
under the home menu - media, there use to be several icons such as podcasts, pictures and videos under that tap. However, when i restart my blackberry, the icons under the media tap are gone and can only be found when i click on the media icon under all. is there any way which i can fix this?
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Sep 30, 2012
Recently I have been unable to view my media files although my memory (internal 8gb) isalmost full.Each time I take a picture or a video I am able to import it onto my PC but I am unable to view it on my phone.I have a 9900 and do not have a memory card. Numerous battery pulls have not resolved this issue.When I go to Media/Pictures or videos in both cases it shows that I have no pictures or videos.I cannot view them once I have taken them and of course I cannot delete them to make clear some space.
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Apr 9, 2012
I have a 2G Media Card for a Bold 9650 and whenever i check memory use I always see:-
Music
Voice Notes
PIctures
Video
Documents
'Other'
Free
My problem is that this 'other' category usually takes up more than half my memory and no matter what i delete it never seems to go down. how to to decrease its size with reformatting my entire media card?
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Sep 26, 2012
The blackberry menu has 5 section.AllFavoritesMediaDownloadsFrequentOn the media section, it suppose to have pictures, videos etc have disappeared. And I don't know why. I already wipe all data and it seem nothing.
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Dec 28, 2011
i woke up this morning and tried to watch a Internet video. my phone froze, i turned it off then back on and now no videos on Internet or my phone will play and music won't either, it just displays an error occured while trying to play media or something like that.
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Jan 26, 2012
My blackberry is messed up, I have deleted all pictures, music, apps, etc, and it says the memory is full which is impossible. It won't let me take any pictures. I have cleared everything.
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Apr 14, 2010
I upgraded the BBM to verion 5 (5.0.0.57), and cannot send any media files using BBM - whether it's a picture, voice file, you name it.
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Nov 12, 2011
i have BBBold 9780 on So6. after synchronizing my files or after connecting my device to the computer, I can no longer view my pictures on my device. I can only view files that I saved through a computer. for example if I take a picture now, I won't be able to view it but the media icon just say: no pictures.
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Apr 2, 2012
My phone not recognize my media card, I have took battery out and media card, put the battery back in without the media card then put media back in and it still doesn't register that there is a media card in my phone.
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Jul 15, 2012
My BB9900 very often just freeze (without clock ) after update softwer to 7.1 I got of the screen : Built-in Media Storage not accessible due to detected errors.
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Jun 26, 2012
i have a bb 9790 and i tried sending media files to a bb 9900 by going to the certain file and placing the phone against the 9900 but i dont receive any notifications. there is no nfc tag in the options menu. does it have anything to do with my bb service?
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