BB Bold :: Media Won't Play On 9650
Dec 28, 2011
i woke up this morning and tried to watch a Internet video. my phone froze, i turned it off then back on and now no videos on Internet or my phone will play and music won't either, it just displays an error occured while trying to play media or something like that.
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Nov 21, 2012
I seem to have this problem of not being able to stream videos on my Bold 9650. I always get this message on my screen, "error occurred attempting to play media"
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May 22, 2010
I've been trying to remove it for the longest and I can't seem to get it out. The sim card I was sorta able to remove.
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Aug 20, 2010
Every time I reboot my 9650, I get an error message that there is a problem with my media card and do I want to fix it. I always say yes and it gets fixed.
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Aug 19, 2010
I just got my 9650 yesterday. The saleswoman inserted my media card from my Tour (which had also been in my Curve 2). Everything seemed fine. This morning when I connected my Bold to the computer, I got a pop-up box on the BB which said, "Content rights do not match the device. Please insert the media card back to the right device."What's this all about? Nothing seems to be amiss with my media, although my pics do seem to be a bit slow to load when I try to view a whole folder.
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Jun 1, 2010
i keep getting this message when i connect to DM."unable to open protected media session. exit the media player and try again." anyone have a fix for this? or what it means
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Aug 1, 2010
When I take a pic with my 9650 camera, the pic does not immediately go to my memory card. I have to do a soft reset or a battery pull before the pix will show up on my card with all my other pics.
Is anyone else having this problem? I have already had TWO bolds and both of them did the same thing. I have looked at different settings i could change, but had no luck.
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Jun 28, 2010
Have you guys notice that the volume on the media playr isn't loud enough, compared to the tour?
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Jul 25, 2010
I bought a Verizon Bold 9650 in June when they first came out. About 3 weeks after I received my blackberry, I started having some alarm issues. The issues are:
1) The alarm goes off, but no sound nor vibration is produced (it only shows the Snooze/Dismiss Dialogue)
2) Occasionally, it will start sounding off and vibrating 5 minutes after the alarm is scheduled to go off.
3) The same symptoms from #2 apply when i press "snooze".....
I have the latest software and have repeatedly reformatted the memory cards and wiped the device. Another issue I have been having is that when I try to play music it will sometimes say "Cannot play music while alert is active". I can get around this by opening and closing the camera, but I was hoping there is a more permanent fix.
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Jul 24, 2011
Every time I turn it on, my 9700 displays the message: "Uncaught exception: A browser content provider for video/3gpp MIME type has already been registered with the browser". and everytime i try playing any song or video or voice not , a blank white page appears , with the words " Unable to Play Media " on it .
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Jun 25, 2010
My BB used to be able to play the .wav files that I received by email from my office phone system. I just ran the BB updates it wanted to and now when I attempt to play a .wav file, media player opens but then says - an error has occurred attempting to play media. The media being played is of an unsupported format.
I found posts saying I needed to install the BB attachment service but I can't get the option to show in Desktop Manager even following the instructions to download and run the OS on the PC.
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May 1, 2012
I have problems charging my Bold 9900 via usb incar and it wont connect via usb and play media files. It will not charge at all and comes up with a message this device/charger is not supported or words to that effect, I've tried three different cars to no success,and different usb chargers including the blackberry one supplied to no avail. I have tried the wifes i phone in my car and that charges fine via usb and plays music... Any ideas ? ps the bold will charge via usb off my laptop or pc ???
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May 11, 2010
I just bought a 9700 a week ago and am already having a small problem! As of yesterday, whenever I open and use my music player and select shuffle and repeat all, the player will only play 2 songs, and then stop- not playing anoter song, and not shuffling to the next song. Furthermore, when I's listening to a song and press the menu button, I see on the menu list, that besides the shuffle and repeat options there is this "{2}" which I assume, means to play only 2 songs.
If anybody could advise me how to get the player back to it's old fab way of shuffling all songs and playing them throughout, rather than just 2 songs then stopping- i'd be eternally grateful
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Nov 16, 2012
I am getting this error "An error has occurred attempting to play media" every time i play a you tube video on my phone using the wireless network. However I can play the same video in the WiFi Network without any issue.
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Oct 1, 2010
Recently my blackberry bold has stopped playing media files or voice notes, the only media that still plays is the alarm tone and the ring tone!On start up it gives the error message 'Uncaught exception : A browser content provider for video/3gpp MIME type has already been registered with the browser'.Then when you try to open a media file, the screen goes white and it says 'Unable to play content.'So far I've tried re-registering the host route tables, battery pull etc and software updates and nothing has helped.
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Jul 2, 2010
i have the blackberry bold 9700 and whenever i try to access Internet with wifi on the m.Internet.com site, i keep getting "an error has occurred attempting to play media".
i have the version v5.0.0.442. does anyone know why this is happening/what's going on?
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Nov 15, 2012
I have a blackberry 9700 with BIS which I've just upgraded the software from OS5 to OS6, I'm having a problem opening and downloading any music and videos from the internet, I can browse through perfect but when I try to save it takes forever to download 1 percent and then says failed, I previously had this problem with the OS5 software as well, it used to work fine when I first got the phone but recently started failing to download so I upgraded to OS6 and the problem is still the same, there is nothing wrong with my memory card as I've tried with another memory card and the problem still continues.
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Aug 22, 2010
Up till a few days ago I had no problems using You Tube. Now it won't work anymore.Everytime I try to watch a video on you tube, it says "loading." then I get a screen pop up saying "Error occurred while attemping to play media player"
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Jun 3, 2010
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
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Jul 22, 2010
*moderator edit*
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May 17, 2010
Im super siked the the 9650 has arrived and im ready to get rid of the 8330, but with every smartphone of mine i've always had a black silicone smooth skin and a screen protector so if i buy a tour 9630 skin and screen protector will they fit on the bold 9650 right?
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Aug 18, 2010
My phone is 3 days old and did not have issues until last night. The browser allows me to initally connect ot a webpage, but will not allow me to click on any links. The cursor switches appropriately when just navigating vs. hovering over a link, but the track pad will not regist any "clicks".Has anyone encountered this or know of the fix?
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Jun 25, 2011
i'm try to play direct from a website where are 3 players on winamp realplayer and windows media player but none of those are suported what do i need so i can play directly from the website the players are on [URL]
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Jul 2, 2010
no matter what settings I use on the 9650 "Memory" settings. I cann't get any computer (Windows 7 or XP Pro) to recognize the device as "mass storage device" so I can access the memory card. There is plenty of items on the card, and I can access them fro mthe decive, but the computer won't "find" it. This is with DM 5.0 and 4.7, on windows XP Pro and Windows 7.
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Feb 5, 2010
This was on the interwebs today:BlackBerry 9650 Tour Visual Voicemail Leaked, Heralds Verizon Release?
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Jul 8, 2010
I purchased the 9650 bold a few weeks ago. I do not do a lot of texting, but when I do, the texts are pretty long. On my old BB I hit the back arrow key and it saved to draft, (i would often have 4-5 texts in draft before I sent all out) If im not mistaken you cant do this on the new 9650?? Do I need to get an application to assist with this? ANy suggestions? Sorry if this is a rookie question but...Im a rookie when it comes to these phones.
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Jun 21, 2010
When I upgraded my 9630 to my new bold 9650 I had a 16gb micro sd card in the 9630. I copied all of the files from my card to my computer, put the 16gb card in my 9650 and formatted the card. I then copied all of the files from my computer back to the sd card and put the card back in the 9650. All seems to be ok, I have my pictures etc. When I go to connect my BB 9650 to my computer I get a message on the BB that says: "Content rights do not match this device. Please insert the media card back to the right device." this only happens if I have the memory option set to "Auto enable mass storage mode storage set to NO" Any ideas?
Thank You
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Jun 8, 2010
Is anyone else having trouble using the "Vibrate in Holster" setting? My 8330 would automatically switch to vibrate when I put it in my holster that has the magnetic closure. My 9650 fits in the same holster but doesn't seem to switch to vibrate even though I have that setting chosen under my sounds profiles.
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Jun 2, 2010
Just wondering if I get a Bold 9650 next week and I back it up with all my apps and settings from my backed up Storm2 9550 file will that happen successfully or should I just reload all apps from scratch?
BTW: I have SocialScope on my Storm2 will it be an easy transfer to my Bold 9650?
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Jul 11, 2010
Anyone else have this problem? I usually sleep with my Bold in bed with me (who doesn't) lol, and have been waken up many times to a sizzling hot phone. like burning up hot. I put it on the nightstand and seems to cool down. but I always slept with my tour laying next to me in bed, and it never got that hot. Please let me know, or test this theory tonight Just want to make sure it is not a bad phone or battery. thanks for your time.
Not being weird its my alarm clock and i don't have a nightstand on my side of the bed and I sure as heck am not leaving it on the nightstand with my wife's bold. mine needs comfort lol. Also i realize this may have been posted before, but i am more looking for 9650 specific threads. and more charging specific threads as well.
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May 17, 2010
Is the keyboard on the 9650 exactly the same as the 9630? Or is it the same as the keyboard on the 9700? The keyboard on the 9700 is much nicer in my opinion to that of the 9630 as its a little wider it seems and keys seem a touch bigger.
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