BB Bold :: Won't Play Media Files Or Voice Notes
Oct 1, 2010
Recently my blackberry bold has stopped playing media files or voice notes, the only media that still plays is the alarm tone and the ring tone!On start up it gives the error message 'Uncaught exception : A browser content provider for video/3gpp MIME type has already been registered with the browser'.Then when you try to open a media file, the screen goes white and it says 'Unable to play content.'So far I've tried re-registering the host route tables, battery pull etc and software updates and nothing has helped.
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Jun 10, 2010
I have the Blackberry Bold 9700 with AT &T and I just downloaded BBM 5.0. Now it does not even give me the option to send files or voice notes.
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Jun 25, 2010
My BB used to be able to play the .wav files that I received by email from my office phone system. I just ran the BB updates it wanted to and now when I attempt to play a .wav file, media player opens but then says - an error has occurred attempting to play media. The media being played is of an unsupported format.
I found posts saying I needed to install the BB attachment service but I can't get the option to show in Desktop Manager even following the instructions to download and run the OS on the PC.
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May 1, 2012
I have problems charging my Bold 9900 via usb incar and it wont connect via usb and play media files. It will not charge at all and comes up with a message this device/charger is not supported or words to that effect, I've tried three different cars to no success,and different usb chargers including the blackberry one supplied to no avail. I have tried the wifes i phone in my car and that charges fine via usb and plays music... Any ideas ? ps the bold will charge via usb off my laptop or pc ???
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Jul 23, 2012
Any Way if my Voice Notes on my corrupted media card are recoverable? Most of the other media (photos and MP3 and MP4 files) have been recovered more or less intact in the CRP_Cache, but no sign of the Voice Notes AMR files. Are they recovered to a particular cache folder?
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Jan 14, 2010
I have the BB 8900 smart phone
Platform 4.2.0.72
Running bbm v5.0.0.57
I have 117208169 bytes free Did a battery pull fix your issue? No it did not I have installed the new bbm and i can send voice notes which are heard by the other party.I can receive voice notes also but when i play it there is nothing. No sound, no duration nothing.Its like they sent me an empty voice file.I try and save the file and then play it and its says not supported media type."The media being played is of an unsupported format"
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Sep 30, 2011
I"m not receiving voice notes or picture files in blackberry messenger.
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Jun 23, 2011
I tried playing some music on my blackberry today and it said "unable to play content". First I thought it was my memory card then I tried playing some voice notes and it cant even play that.
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Jun 28, 2011
What is the difference in these on a BlackBerry pearl? Also is there a shortcut to either one? And can you record phone calls using one of them?
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Jul 24, 2011
I have BB storm 9530. When I try to play media files with .WMA extension... Media player returns a message..that file format is unsupported. So how can I play these files or how can I convert them to mp3 format.
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Apr 27, 2011
I have copied several windows media files to my blackberry but the phone says that they are unsupported. These are my video files. Is there an application that can play windows media files on the blackberry. Or is there an application I can use to convert windows media files to the file compatible with blackberry?
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Sep 26, 2010
My phone is no longer to play any of my media files, it recognizes the number of files on my device but as I select any of the files it says 'unable to play content'.I have never seen this screen
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Nov 13, 2011
recently my bb curve 8520 decided that it doesnt want to play any audio or video files... i keep gettin the white screen with "unable to play media".. i tried reinstallin the os but that only worked temp.
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Mar 27, 2011
I am using 8900 curve. Whenever I play any media like audio, video, sometimes it is working fine but randomly it is popping up with the error "error when attempted play xyz which is quite unpredictable." I even update the software using desktop manager !
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May 1, 2011
My media player seem not 2 b working? I can view pics but no sound, music or video files. I get the following error: unable to play content.
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Feb 1, 2012
I would like to copy my voice notes from my blackberry bold 9900 to my computer.
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Feb 5, 2010
I have the Bold 9700, got it last week Thursday. I don't know IF upgrading to the new OS will help this issue, but my VNR seems to be buggy. It won't let me play back what I just recorded. I receive the error message: "Unable to play media". While recording, I watch the time-lapse, and it goes slow. It seems to stay on seconds longer than it should, when in actuality, it has recorded past the time that's shown. I've done batt pulls. Sometimes it'll work and sometimes it won't. I had a Pearl Flip and never exp'd any of these issues.
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Aug 28, 2012
How can the length of a voice recording be lengthened and what is the maximum time allowed?
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Sep 30, 2012
Recently I have been unable to view my media files although my memory (internal 8gb) isalmost full.Each time I take a picture or a video I am able to import it onto my PC but I am unable to view it on my phone.I have a 9900 and do not have a memory card. Numerous battery pulls have not resolved this issue.When I go to Media/Pictures or videos in both cases it shows that I have no pictures or videos.I cannot view them once I have taken them and of course I cannot delete them to make clear some space.
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Nov 12, 2011
i have BBBold 9780 on So6. after synchronizing my files or after connecting my device to the computer, I can no longer view my pictures on my device. I can only view files that I saved through a computer. for example if I take a picture now, I won't be able to view it but the media icon just say: no pictures.
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Jun 26, 2012
i have a bb 9790 and i tried sending media files to a bb 9900 by going to the certain file and placing the phone against the 9900 but i dont receive any notifications. there is no nfc tag in the options menu. does it have anything to do with my bb service?
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Dec 28, 2011
i woke up this morning and tried to watch a Internet video. my phone froze, i turned it off then back on and now no videos on Internet or my phone will play and music won't either, it just displays an error occured while trying to play media or something like that.
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Aug 22, 2012
I've connected my bold 9900 to my pc now I don't see any of my media stuff on my phone.
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Sep 26, 2012
When I take pictures on my 9700 the pictures don't save under my media file and cannot send to bbm contacts or email.
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Jul 24, 2011
Every time I turn it on, my 9700 displays the message: "Uncaught exception: A browser content provider for video/3gpp MIME type has already been registered with the browser". and everytime i try playing any song or video or voice not , a blank white page appears , with the words " Unable to Play Media " on it .
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Apr 18, 2010
There are three sample movies sitting in the system folder (BMW M3, Speedracer trailer and a Delta Goodrem music video) which take up about 85MB of memory. I have tried using maxmem from Berrycoder to remove the files, but it won't delete these videos from the memory.Using FileScout, I try to delete the files and the response is "cannot delete the file, it is an OS5.0 read only system file". Is there any way of deleting these files on the Bold 9000? I have read up on Crackberry on optimising the memory and trying to use BBSAK (BB Swiss Army Knife) but have had zero success on getting rid of these files. Another question while I am asking. Would deleting these files make any difference to the available free memory as reported through the Status. I am hovering around 27MB and want to increase it without deleting the apps I have loaded into the Bold.
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Jun 3, 2011
I have the Bundle update, but still every so often, when I get a notification it is not in a tone I have set. I check the storage and none of my files are shown: pics or sounds.
So I battery pull it, and it's fine. But then later on, it can just go again. I have a Lexar 16gb card in the phone. What's causing this?
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Apr 10, 2012
I have bb 9700 with os 6.0 bundle 2115 (v6.0.0.480, platform 6.6.0.151 ) Usually I have low device memory when make any download and install any applications , and I need to make any app download and install and Store files on a media card instead of the device
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May 11, 2010
I just bought a 9700 a week ago and am already having a small problem! As of yesterday, whenever I open and use my music player and select shuffle and repeat all, the player will only play 2 songs, and then stop- not playing anoter song, and not shuffling to the next song. Furthermore, when I's listening to a song and press the menu button, I see on the menu list, that besides the shuffle and repeat options there is this "{2}" which I assume, means to play only 2 songs.
If anybody could advise me how to get the player back to it's old fab way of shuffling all songs and playing them throughout, rather than just 2 songs then stopping- i'd be eternally grateful
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Nov 16, 2012
I am getting this error "An error has occurred attempting to play media" every time i play a you tube video on my phone using the wireless network. However I can play the same video in the WiFi Network without any issue.
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Aug 29, 2010
So I installed the new OS for the 9700 (5.0.0.862 - Vodafone) and my desktop manager isn't letting me add new media files or anything like that. It keeps telling me that I have to turn on Mass Storage Mode for this to work. I have desktop manager 6.
My phone is an unlocked AT&T Bold 9700 and my service provider is Fido (Canada).How do I fix this guys? I'm relatively new to this whole blackberry stuff.
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