BB Curve :: No Longer To Play Any Of Media Files?
Sep 26, 2010
My phone is no longer to play any of my media files, it recognizes the number of files on my device but as I select any of the files it says 'unable to play content'.I have never seen this screen
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Nov 13, 2011
recently my bb curve 8520 decided that it doesnt want to play any audio or video files... i keep gettin the white screen with "unable to play media".. i tried reinstallin the os but that only worked temp.
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Mar 27, 2011
I am using 8900 curve. Whenever I play any media like audio, video, sometimes it is working fine but randomly it is popping up with the error "error when attempted play xyz which is quite unpredictable." I even update the software using desktop manager !
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Jul 24, 2011
I have BB storm 9530. When I try to play media files with .WMA extension... Media player returns a message..that file format is unsupported. So how can I play these files or how can I convert them to mp3 format.
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Apr 27, 2011
I have copied several windows media files to my blackberry but the phone says that they are unsupported. These are my video files. Is there an application that can play windows media files on the blackberry. Or is there an application I can use to convert windows media files to the file compatible with blackberry?
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Jun 25, 2010
My BB used to be able to play the .wav files that I received by email from my office phone system. I just ran the BB updates it wanted to and now when I attempt to play a .wav file, media player opens but then says - an error has occurred attempting to play media. The media being played is of an unsupported format.
I found posts saying I needed to install the BB attachment service but I can't get the option to show in Desktop Manager even following the instructions to download and run the OS on the PC.
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May 1, 2012
I have problems charging my Bold 9900 via usb incar and it wont connect via usb and play media files. It will not charge at all and comes up with a message this device/charger is not supported or words to that effect, I've tried three different cars to no success,and different usb chargers including the blackberry one supplied to no avail. I have tried the wifes i phone in my car and that charges fine via usb and plays music... Any ideas ? ps the bold will charge via usb off my laptop or pc ???
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Oct 1, 2010
Recently my blackberry bold has stopped playing media files or voice notes, the only media that still plays is the alarm tone and the ring tone!On start up it gives the error message 'Uncaught exception : A browser content provider for video/3gpp MIME type has already been registered with the browser'.Then when you try to open a media file, the screen goes white and it says 'Unable to play content.'So far I've tried re-registering the host route tables, battery pull etc and software updates and nothing has helped.
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May 1, 2011
My media player seem not 2 b working? I can view pics but no sound, music or video files. I get the following error: unable to play content.
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Jul 18, 2011
I keep being told I have no media card installed yet the config says I have an 8 gb installed?
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Jun 12, 2012
I plugged my USB cable into my laptop and when I unplugged it I can't see my media files
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May 3, 2012
I charged my phone with the usb cable 2 days ago and when I unplugged it all my music, videos and pictures are not visible. I removed my battery and sd card a few times but still no luck. However, if I plug it back into the computer and go the normal route - my computer, blackberry, then all my files on the sd card are visible. I cannot view it on my phone anymore..
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Aug 24, 2010
I've been trying to sync media files. I've downloaded Blackberry Media Sync and when connected, all I get is a message "Please connect a Blackberry device". I have Compression on "enabled", Memory Card Support, Media Transfer, Mass Storage all "on", and switched Auto Enable Mass Storage Mode When Connected to "Yes". I've tried every USB on my computer, turned the phone off, on, etc. It doesn't seem to recognize that the BB is connected.
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Apr 11, 2012
i cant unhide my media files, ive tried the whole explore show hidden then highlight the folder i want to unhide and click properties but when i try to do so i cant because the hide option is grayed out and i cant select it.
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Sep 28, 2011
Am using curve 9300 that runs on os6. Can't receive media files via bluetooth. Tried all this while to no avail! There's no 'receive using bluetooth' option.
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Feb 9, 2012
I connected my 9300 to my desktop now I can't acces my music, pictures and other files on my media card.
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Nov 1, 2012
I have several image and music files on my BlackBerry and have regularly made use of each (I have had this BlackBerry for just shy of 2 months), using my windows laptop to transfer the files via the USB cable.Today, however, when I plugged in the USB cable and went into the BlackBerry's folder on my laptop, all the subfolders appeared only as shortcuts (although they still worked fine) and after disconnecting, my BlackBerry seems entirely unable to locate anything I have saved on there. I even tried taking a new photo and the device immediately "lost" it.
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Jun 27, 2012
I recently added a new app to my phone, upon completion of installation of app I noticed that all my pictures were missing. At first I thought they got deleted and was really upset but upon exploration I have found them. When I go into the media file and go to explore it brings up my device memory then I go to home where there is nothing but I can hide the user folder but when I go into the properties of the user folder I can not unhide it because the hidden button is greyed out. Does anyone know how to change this or fix this? I would really like to have it back to normal! Again I don't have a memory card it is just the user file on the device memory that will not unhide
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Oct 2, 2011
finding hidden media files in blackberry curve 9300.
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May 9, 2011
I did a back up and updated my 8520. Now the media files are missing.
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Aug 9, 2012
ive owned the 9320 for about a month now and this morning its deicded to not play any sound, at all.Ive not changed any setting, ive also checked that I havent muted the phone, its using its normal sound scheme, which I have been using this past month or so.It also isnt playing any media files, I have a few of my mp3's saved to the phone to the listen to, any time I try to open a song, I get an error saying device cant read file.
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Jul 9, 2010
I cant play saved videos that I downloaded from the internet. The only thing that works is to turn the phone off and then pull the battery for a few seconds. I'd rather not have to do this all the time.
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Feb 11, 2011
i received this phone from my dad who got a newer version. everything was working fine when he had it, but i took it i went through "security options" and pressed a "security erase" everything he had was reset in order for me to be able to configure my email accounts, etc.but now i can't play any music or videos, not from Internet or from the media player on the phone, i mean it doesn't even play the song that comes for default! an error saying "unable to play content" keeps coming up, and i have already taken out the battery and put it back on three times.
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Apr 3, 2011
I have a Blackberry Curve 9330 (I think) that's about 3 weeks old. I downloaded two ringtones from Verizon and they played fine until yesterday. With no changes it now says "Invalid ringtone". When I attempt to play thru the music icon I get "An error has occurred attempting to play media." However, thru various maneuverings I can get the two songs to play but there's no way to restore them to ringtones. I've tried rebooting several times but nothing. I've searched just about every blog on this website and haven't found an answer. Interestingly, I can play UTube and just about any other media. Also, when I click "Options" in any app for info the only screen I get is to change wallpaper. Clicking "Options" from the home screen gives me the option to change ringtones, display, networks and connections, etc. but trying to change the ringtones results in the "Invalid ringtone" warning. I'm starting to hate this Blackberry!
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Dec 30, 2011
I have just gone onto the media section on my blackberry curve and for some reason all of the pictures taken before November have just been wiped off. Can anyone tell me the reason for this and if I can get them back, they are really important to me
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Mar 25, 2010
the media player does not work on the bb browser. everytime i click on "watch video" or "stream video" on Internet or tinytube, nothing happens. i click, and the media does not show up at all.i have a bb curve 8330 os 4.5.0.186, it was working fine for 5 months, until acouple days ago.is there a solution to this prob? i have a data plan and i love watching Internet videos, and it suks now.
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Jul 17, 2011
So recently I got a new phone, my first phone! Proud and all, I just recently purchased a media card to start storing and listening to music.I am now unable to play any sort of media, sound or ringtone. The media card seems to not have anything to do with it. I also don't think it is file format, because videos that I can take with my phone are not able to be viewed.I have a BB 8520.
Edit: v5.0.0.900 (Bundle 1626, Platform 5.2.0.096
Carrier: Rogers
The phone is roughly a week old
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Apr 27, 2011
My media player wont play anything! I try to listen to a song or watch a video and get the message "an error has occurred attempting to play media."
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Aug 17, 2010
I synced songs from itune and ripped the ones that I could not sync. I got rid of itunes, and then migrated from my 8330 to my new 8530. The music came over to the new 8530 just fine. I cannot get the media files moved to my computer (not all of them anyway), and I cannot see the files on the BB or on my computer when it is connected in mass storage mode.
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Mar 17, 2011
have a BB 9300 curve an downloaded music files to the music folder. Everything played and was working fine.I then uploaded and deleted some music files through the bb pc software via the usb cable. Now everything seems corrupted and none works properly. The files are in the play list, but I can't play or delete them. The main screen also shows that there are 12 songs in the library, but there are only 8 (of which none work)
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Jan 7, 2010
I am trying to move music files from the media card to the device memory. I have accessed Blackberry website and followed the instructions but my menu does not give the option to 'Move'. This is a replacement handset and apparently software etc has been upgraded since I got the previous one 7 months ago. I want to use music as a ring tone (I am also having problems downloading music but that's another story). Can anyone out there help as I am at the point where I might just flush the thing down the loo and go back to a basic mobile!
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