i keep getting this message when i connect to DM."unable to open protected media session. exit the media player and try again." anyone have a fix for this? or what it means
View 5 RepliesWhen I try to open a password-protected powerpoint file, I receive the following error message (translated):"Opening of Office 97-2003 PPT files is not supported by Slideshow to Go."I am using a Blackberry Bold 9900 (Blackbery 7 OS) with Documents to Go version 3.However, I can open password-protected Office 97-2003 Word and Excel files.
View 7 Replies View Related"Sorry unable to continue your session. please login again"If I want to verify my e-mail, I am receiving this error since I reseted my BlackBerry bold 9780.I tried to find a solution with the technical supportdesk, but when I entered the error it did not recognize it.
View 2 Replies View Relatedi upgraded my blackberry software to 6.0 bundle 2921, and im trying to reactivate my email.but when i type in my password and click on 'verify',it will give me a message after that says' unable to continue your session. login again' what do i do?
View 1 Replies View RelatedI recently updated to the new OS version, but when I went to set up my email accounts again, it's says "Sorry, unable able to continue your session. Please log in again." I know for a fact that the passwords are correct because it allows me to see the passwords.
View 3 Replies View Relatedin Email Account Management, I can access my email settings with my BB username and password, a new BB device is detected, and I can select to move my email account, but I get the following error after I enter my email password and choose "activate.":
View 5 Replies View RelatedI've been trying to remove it for the longest and I can't seem to get it out. The sim card I was sorta able to remove.
View 4 Replies View Relatedi woke up this morning and tried to watch a Internet video. my phone froze, i turned it off then back on and now no videos on Internet or my phone will play and music won't either, it just displays an error occured while trying to play media or something like that.
View 1 Replies View RelatedEvery time I reboot my 9650, I get an error message that there is a problem with my media card and do I want to fix it. I always say yes and it gets fixed.
View 14 Replies View RelatedI just got my 9650 yesterday. The saleswoman inserted my media card from my Tour (which had also been in my Curve 2). Everything seemed fine. This morning when I connected my Bold to the computer, I got a pop-up box on the BB which said, "Content rights do not match the device. Please insert the media card back to the right device."What's this all about? Nothing seems to be amiss with my media, although my pics do seem to be a bit slow to load when I try to view a whole folder.
View 10 Replies View RelatedWhen I take a pic with my 9650 camera, the pic does not immediately go to my memory card. I have to do a soft reset or a battery pull before the pix will show up on my card with all my other pics.
Is anyone else having this problem? I have already had TWO bolds and both of them did the same thing. I have looked at different settings i could change, but had no luck.
Have you guys notice that the volume on the media playr isn't loud enough, compared to the tour?
View 4 Replies View RelatedI am using a C7 with the built in Acrobat reader LE 2.5. The application is unable to open any password protected PDFs. The acrobat reader LE 2.5 on E63 works fine.
Is there a limitation on the C7 application? Is there a workaround or any other app which will help me read pwd protected PDF?
Every single time I open my phone after a 24 hour period, the phone shuts down and resets. EVERY, SINGLE, TIME & this problem only began with the last OS update!
View 1 Replies View RelatedI seem to have this problem of not being able to stream videos on my Bold 9650. I always get this message on my screen, "error occurred attempting to play media"
View 1 Replies View RelatedHas anyone tried opening a password protected PDF in E72 using Adobe reader ? It does not work for me.
View 2 Replies View RelatedI just got my 1520 and it is very productive. How to open Password protected OneNote on 1520?
View 5 Replies View RelatedI was not able to open password protected pdf attachment delivered via email to my E72 phone. When I try opening, it momentarily opens Adobe and then I see this message: "Unable to open password protected file". Is there no way to open such attachments in E72?
View 13 Replies View Relatedmy friend is experiencing severe errors on her bb 9700.
1. She cannot open any Pictures in her Media Folder. She can see the thumb nails but when she tries to open it to view nothing happens. Also when she clicks on the Menu button nothing happens either.
2. She can also play music on her phone but when she clicks the menu button nothing happens as well. therefore she is unable to send or receive music.
3. Also when she tries to change her BBM Picture she is unable to
4. When She puts on her bb the following error notification is seen: Uncaught exception: java.lang.IllegalArgumentException
Her OS was downgraded to the OS that came with the phone 5.0.0.330 by her Carrier due to some bluetooth issues she was experiencing: that is she was unable to pair. Since the downgrade the issue never arose. We tried to Update her OS yesterday to the latest official release 5.0.0.743 to see if this would help but after we launched apploader it said that they were unable to automatically back up her information and the update was aborted. If there is another way to manually backup the phone can you please let us know?
also if anyone knows any solution to these problems, please respond. Any input would be truly appreciated.
I can't open my media file..It's empty but I can see my files only when I connect it to PC. And when I try to open the media card from the file folder gives me this message UNABLE TO DISPLAY FILE/MEDIA CARD.
View 1 Replies View RelatedI am unable to open pictures on my BB Bold. I can take pictures and do whatever with them right after taking them but when I go into the Media folder and try to open a picture or hit the "menu" button, it doesn't do anything. I've tried rebooting and pulling the battery but it won't open the pictures.
View 8 Replies View RelatedWondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
View 14 Replies View RelatedI am having problems activating BIS on my bold 9650.
Device Info:
Carrier : Vodafone India
Model: BB Bold 9650 OS5.0.0.975
I bought the device off a top seller on ebay ( has 99.7% feedback and has sold around 50 of the same devices so far). It is a Verizon unlocked BB Bold 9650.I have registered the device on my Carrier. Contacted the carrier many times and they say my BIS has been activated. But it says "edge" in small, and BIS status as not connected.
Things i have tried so far:
1) Tried my SIM on a friend's BB and BIS works fine
2) Tried battery pull several times.. no use
3) Registered from the Host routing table.. says "Registration message sent" but no replies
4) my HRT and Service books are empty
5) Have Network settings to Automatic, GSM/UMTS, 2G
6) Data services are ON
7) Firewall disabled and no IT policy
8) Tried wiping device twice
9) Tried creating a new account on my Service provider BIS registration site.. it says my device has not been registered with the service provider?
I ran the new update on my Bold 9650 & now I am unable to receive mail. Went in to the setup / email accounts & every time I select it - it freezes & I have to turn the phone off! Is there another way to setup my email account?
View 1 Replies View RelatedI have a BB bold 9650 verizon. Got the phone from the US and am using it in India, Mumbai. I can use the phone and msg services. However I am unable to use the data services (bbm and the internet)
View 1 Replies View RelatedI have had my Curve for 4 months now and my email was working fine but then suddenly it got deleted. Now when I try to set up my email it has my email recognised from before, so I put in my password and then it comes up with a screen saying "Sorry, unable to continue your session.
View 1 Replies View RelatedI did the switch device in DM and everything appeared to go smoothly. However, my email accounts are there but i havent been receiving any new emails.. what should i do? Also, do i need to send my bbm contacts my new pin?
View 5 Replies View RelatedI haven't had any problems with my blackberry torch when I first got it having set up all my email accounts fine. Now however, I received a message asking my to verify my email address, so in setup, email accounts, there is a list of my accounts. When I type in the password and type verify - I get a message "sorry, unable to continue your session."
Looking online, I've read that I need to register my phone with 02 my service provider. So, when I go to the correct page and enter my pin and IMEI for my phone I receive another message "Your account is not accessible via the HTML browser..." Again, looking online this is due to my phone automatically registering.
I have seen that you can change this in the same email account option where you add emails, but, when I click on the email account option like mentioned before, it presents me with a list on my emails to verify but no other options. I don't know what I need to do now to start my emails coming through again.
i am using Nokia N97 Mini mobile. whn i try to connect my Wifi connection at University. it says unable to connect.when i try to add a new access point from Settings>Connectivity>Destinations>New Access Point.it checks for new connection and found the Wifi Router... but whn i select to add it in my list. i get Error message... " Unable to edit protected Network".though the Wifi router is set to Open Network and its public.... still i cannot access it... whereas everyone else is enjoying the connection....
can anybody help me with this problem.. and tell me if there is any solution available other then reinstalling the Firm.
BB bold 9650 6.0
Verizon
When trying to take a video, the camera starts but when you try and record it gives the msg.: Unexpected error, unable to save video.I have tried several reboots both soft and hard and continue to get this message.The video did work when I got the phone several months ago. can still take pictures and save... just not video...
