BB Bold :: Unable To Use Data Services On 9650?
Sep 16, 2011
I have a BB bold 9650 verizon. Got the phone from the US and am using it in India, Mumbai. I can use the phone and msg services. However I am unable to use the data services (bbm and the internet)
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Aug 7, 2012
Model: 9860
OS: 7.1.0
Gtalk: 3.0.0.23
Active connection during issue: Wi-fi
Mobile Service: Vodafone
When ever I try to login, I get this error message: Data Services Unavailable. All the time i try to login, I am active on wi-fi connection.
1. Is there a way to make wi-fi connection as primary/default internet access point and not data/3G services
2. How to make gtalk work on wifi connection without data/3g plan.
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May 30, 2012
itunes unable to load provider data from Sync Services. Reconnect or try later message received when connecting iphone to laptop
Info:
iPhone 4S, iOS 5.1.1
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Mar 30, 2012
I can't finish syncing phone. Get this message "ITunes was unable to load data class information from synced services"?
Info:
iPhone 4S
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Apr 14, 2012
I get this message when i try to sync and download my iphone, ITunes was unable to load data class information from sync services, reconnect or try again later. This has happened twice. I have not downloaded by phone in several months. The first time I got this message I did not understand I and left my phone plug in for 12 hrs and it never did anything. Today, when I got the message I just unplugged it.
Info:
iPhone 3GS, iOS 5.1
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May 6, 2012
Trying to synch iPhone 4S to itunes and I get an error message "unable to load data class information from sync services"?
Info:
iPhone 4S, Windows7
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Aug 23, 2010
I am wondering what the differences are between the enterprise data plan and the regular blackberry data plan. I currently use Outlook at work and want to be able to both send and receive my work e-mail on my blackberry. Is there a way to do this without getting the enterprise data plan? If possible, What are the downsides to doing this without the enterprise data plan?
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Aug 22, 2014
I have been able to use iTunes on my windows 7 pc for several years with no problem to sync calendar and contact with Outlook 2013; Suddenly I'm getting this error message. iTunes recognises an iphone but I can't sync it. I've tried uninstalling iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support, rebooted the PC and reinstalled iTunes.Â
Info:
iPhone 5, iOS 7.1.2, Windows 7 pc
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Apr 29, 2012
I got a blackberry 9930 from sprint and put in it Etisalat egypt sim cardIt was howing activation required message so i enterd the CDMA engineering screen changed the numver to my number and the movile country and network code.But now data services doesn't workI think because that Home sid and nidBlackberry reg id and the sip and mip as they're set to things about sprint?
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Jul 2, 2010
A few times I've had the send/receive data arrows show up in the corner except the arrow is only one sided (pointing upward). Anyways I was just wondering what it could mean cuz the arrow stays there for hours and nothing comes in like an sms, mms, phone call, etc. I've done battery pulls to get rid of the arrow.
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Jul 13, 2010
I have been having a issue lately with my voice service turning off. The first time I was not able to make calls however could use data. Today both data and voice shut off. I was not able to restore connections. The only way to get them back working was to go in settings, mobile networks, then perform diagnostic test which usually fixes the issue. I was told today by a VZW rep that this is happening because I have wifi turned on. Is this correct?
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Aug 8, 2010
Phone worked great for a week, then I installed the BBDM software and attempted to install a new app and It starts the process but at the end says it cannot connect to the device. Problem is, the BB is now completely reset and has none of my apps, contacts, pictures, videos, or anything else. Any ideas? I'm about to lose it here.
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Sep 17, 2010
i currently puchased an unlocked blackberry 9650, and previously i had a 9700.when i put my Sim card it, i am unable to connect to the internet via Rogers wireless. whenever i go to the browser it always states that it is a Wi-Fi service. BUT when i connect via a wi-fi connection it works fine. So i don't understand the problem. I have a data plan and everything when i got my 9700, so i dont see why it wont work for 9650
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Sep 17, 2010
I currently purchased an unlocked blackberry 9650, and previously I had a 9700. When I put my Sim card it, I am unable to connect to the internet via Rogers wireless. Whenever I go to the browser it always states that it is a WiFi service. But when I connect via a wifi connection it works fine. So I don't understand the problem. I have a data plan and everything when I got my 9700, so I don't see why it wont work for 9650.
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Aug 30, 2010
I wanted to disable all data on the bb 9700 (OS 5.545?) and only use it as a phone/SMS.Question is i went into mobile network and i set Data Services to OFF.But i also read online that if its GSM it should change from EDGE to edge, and 3G to 3g.Well anyways on this phone its still saying 3G even tho data is OFF.
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Jan 16, 2012
I am using a blackberry bold 9700 V5.0.0.862. My phone is unlocked and I am using it on the Fido network. I was away for 5 weeks, and while away I used a simcard from that country in my phone. When I got back to Canada, I put in my fido sim card and the internet was not working. I called Fido and they did a reset on my phone and still no data.
The tech did some trouble shooting as well as gave me the Fido APN info, I did the host routing table reset and still nothing. I have no idea what the problem could be but Fido has told me there is nothing else that they can do, as I am using an unlocked device. I cannot connect to the internet, my BBM does not work, and I am not receieving emails. I can make phone calls and send texts. I have pulled the battery out many times. My phone says 3G.I don't know if some of the setting on my phone locked from using the international sim, if my sim is corrupted, or if I need a new phone.
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Aug 23, 2012
Bb 9900 data services disappeared - who can help me fix that?
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Sep 7, 2012
I am having issues with my 9790 after upgrading the os to 7.1. I cant access any data services with my carrier?
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Sep 14, 2011
I've just switched carriers as I've moved to Barbados, but when i try to activate the data on my phone with the new sim, it says the phone is incompatible with the service.I was advised by the new carrier to cancel the old data plan (which was prepaid so i had just forgotten about it) and to try again. It's still not working.
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Feb 9, 2012
bought a week ago and worked fine for 4 or 5 days but no longer connecting to a data network. Service provider said nothing to do with the service. my SIM in my old device works fine and gets data.
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Jun 3, 2010
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
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May 22, 2011
I am having problems activating BIS on my bold 9650.
Device Info:
Carrier : Vodafone India
Model: BB Bold 9650 OS5.0.0.975
I bought the device off a top seller on ebay ( has 99.7% feedback and has sold around 50 of the same devices so far). It is a Verizon unlocked BB Bold 9650.I have registered the device on my Carrier. Contacted the carrier many times and they say my BIS has been activated. But it says "edge" in small, and BIS status as not connected.
Things i have tried so far:
1) Tried my SIM on a friend's BB and BIS works fine
2) Tried battery pull several times.. no use
3) Registered from the Host routing table.. says "Registration message sent" but no replies
4) my HRT and Service books are empty
5) Have Network settings to Automatic, GSM/UMTS, 2G
6) Data services are ON
7) Firewall disabled and no IT policy
8) Tried wiping device twice
9) Tried creating a new account on my Service provider BIS registration site.. it says my device has not been registered with the service provider?
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Jan 4, 2012
I ran the new update on my Bold 9650 & now I am unable to receive mail. Went in to the setup / email accounts & every time I select it - it freezes & I have to turn the phone off! Is there another way to setup my email account?
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Jun 8, 2010
I did the switch device in DM and everything appeared to go smoothly. However, my email accounts are there but i havent been receiving any new emails.. what should i do? Also, do i need to send my bbm contacts my new pin?
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Mar 19, 2012
I have a Blackberry 9650. It was an AT&T phone got the unlock code and it is now a t-mobile service. I upgraded the phone from OS 5 to OS 6 (version 6.0.0.719) I can not receive group text. I can receive single text. I can send group text
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Jun 1, 2010
i keep getting this message when i connect to DM."unable to open protected media session. exit the media player and try again." anyone have a fix for this? or what it means
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Jul 26, 2011
BB bold 9650 6.0
Verizon
When trying to take a video, the camera starts but when you try and record it gives the msg.: Unexpected error, unable to save video.I have tried several reboots both soft and hard and continue to get this message.The video did work when I got the phone several months ago. can still take pictures and save... just not video...
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Jul 22, 2010
*moderator edit*
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May 17, 2010
Im super siked the the 9650 has arrived and im ready to get rid of the 8330, but with every smartphone of mine i've always had a black silicone smooth skin and a screen protector so if i buy a tour 9630 skin and screen protector will they fit on the bold 9650 right?
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Jul 5, 2011
I have a newly arisen problem where my BB Bold 9650 will synch addresses and other data but fails to complete the synch with calendar. The pop up message from Intellisync says "connector specific error" I have tried reloading the start up disc but no change.
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Aug 18, 2010
My phone is 3 days old and did not have issues until last night. The browser allows me to initally connect ot a webpage, but will not allow me to click on any links. The cursor switches appropriately when just navigating vs. hovering over a link, but the track pad will not regist any "clicks".Has anyone encountered this or know of the fix?
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