BB :: BOLD 9790 No Longer Connecting To Data Services
Feb 9, 2012
bought a week ago and worked fine for 4 or 5 days but no longer connecting to a data network. Service provider said nothing to do with the service. my SIM in my old device works fine and gets data.
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May 1, 2012
If I press the button on top of my Bold 9790, the screen will go to sleep (like it's supposed to) but only to two seconds... Then it awakes again.. Can some explain this?And possibly a solution to fix it as well? I just bought it 2 weeks ago, not a scratch on it...
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Apr 29, 2012
I got a blackberry 9930 from sprint and put in it Etisalat egypt sim cardIt was howing activation required message so i enterd the CDMA engineering screen changed the numver to my number and the movile country and network code.But now data services doesn't workI think because that Home sid and nidBlackberry reg id and the sip and mip as they're set to things about sprint?
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Nov 22, 2012
out of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
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Aug 30, 2010
I wanted to disable all data on the bb 9700 (OS 5.545?) and only use it as a phone/SMS.Question is i went into mobile network and i set Data Services to OFF.But i also read online that if its GSM it should change from EDGE to edge, and 3G to 3g.Well anyways on this phone its still saying 3G even tho data is OFF.
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Jan 16, 2012
I am using a blackberry bold 9700 V5.0.0.862. My phone is unlocked and I am using it on the Fido network. I was away for 5 weeks, and while away I used a simcard from that country in my phone. When I got back to Canada, I put in my fido sim card and the internet was not working. I called Fido and they did a reset on my phone and still no data.
The tech did some trouble shooting as well as gave me the Fido APN info, I did the host routing table reset and still nothing. I have no idea what the problem could be but Fido has told me there is nothing else that they can do, as I am using an unlocked device. I cannot connect to the internet, my BBM does not work, and I am not receieving emails. I can make phone calls and send texts. I have pulled the battery out many times. My phone says 3G.I don't know if some of the setting on my phone locked from using the international sim, if my sim is corrupted, or if I need a new phone.
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Aug 23, 2012
Bb 9900 data services disappeared - who can help me fix that?
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Sep 7, 2012
I am having issues with my 9790 after upgrading the os to 7.1. I cant access any data services with my carrier?
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Sep 14, 2011
I've just switched carriers as I've moved to Barbados, but when i try to activate the data on my phone with the new sim, it says the phone is incompatible with the service.I was advised by the new carrier to cancel the old data plan (which was prepaid so i had just forgotten about it) and to try again. It's still not working.
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Sep 16, 2011
I have a BB bold 9650 verizon. Got the phone from the US and am using it in India, Mumbai. I can use the phone and msg services. However I am unable to use the data services (bbm and the internet)
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Apr 13, 2012
I have been using the blackberry services from Airtel on my TOUR 9630 from the last 5 - 6 months with no issues. I have a prepaid connection and I usually recharge my account with sufficient balance so that the blackberry services are automatically renewed. However, I missed to re-charge last month and thereby the service was de-activated.
I tried to re-activate to the service 3 days back and I also got a succesfully activated message from Airtel. But my mails were still not synced also I was unable to send any mails.
On contacting the Airtel Blackberry Customer Service I got to know that blackberry services are no longer supported on 9630 model and the amount that has been deducted already can be used if I move my sim to a different blackberry device. This is definitely not acceptable.
Has blackberry actually discontinued its service for TOUR 9630 ? If so what will the existing users do ? And why at all the amount is deducted if the model is not supported at all ?
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Mar 6, 2011
The Ovi Store on my N8 is not connecting. Everytime i try to connect, the response i get is "unable to connect to service". This makes it impossible for me to add apps to my phone.
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Jul 21, 2010
I noticed a couple of weeks ago that my N97 was no longer connecting in 3G mode. I am definitely in a 3G covered area. I have checked all the obvious things - it is set up for dual mode connection (if I switch to UMTS only it can't find the network). I have done all the resets one could possibly think of. Before I head for a care-point to get a hardware fix, is there any obscure setting that I haven't thought of that might be clobbering the 3G connection?
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Sep 20, 2011
I have noticed something strange since updating to Anna and the new version of OVI Store application (2.12.042). When I launch the application with 3g connection (over Orange) the application connects to the store without any issues at all. It now has an "Orange Selects" button, which I assume means the application has recognised my sim card as the phone is an operator free version.
The problem is that when I launch the application at home, it attempts to connect via Wi-Fi and is unable to connect to the OVI service. All other internet over wi-fi works fine.
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Oct 27, 2011
I updated to the new ovi store version but after i updated it it doesnt work it says ovi store cannot connect
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Apr 18, 2012
Is there a way of connecting 2 cables together to make one longer one?
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Jan 5, 2010
I have an E71 and I am having bluetooth issues. This happened firstly using my Navman handsfree and now my handsfree through my Sony car stereo. It all connects up fine works great and then after about two weeks stops connecting when I get in the car. I can't get it to connect at all tried deleting the devices on everything and re pairing but it will no longer pair. I have paired another phone to the car stereo so it must be the phone. Is there anything i can do settings wise or does. It sound like a repair is needed to the phone.
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Oct 18, 2012
My Curve used to connect to our home wifi. My phone discharged and now it does not connect. I may have reset to defaults during my attempts to connect, I am not sure what happened. My wife has the same blackberry and connects just fine. My phone sees the router, but it shows a WAP security deal. When I try to set it up-there is no WPA option. It tells me the blackberry will enter a PIN, but it never does.
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Nov 28, 2011
I have the Torch 9800 and I'm running Wndows XP with the most recent version of Desktop manager.Up until two weeks ago my phone and computer communicated beautifully, syncing, back-ups, file sharing, everything. But last week my computer and phone seemed to fail to see each other and now nothing is happening when I plug my phone in. The phone goes to the 'clock' screen as if it's plugged into a charger and doesn't display a connection issue on it's end, but the computer does not show that anything has been connected.So far I have:
1) Checked the USB connection to the comptuter
2) Tried different USB ports
3) Tried a different USB cable
4) Wiped and re-installed Desktop manager on my computer
I'm at a loss on how to get my computer and phone talking to each other again.
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Aug 23, 2010
I recently had to format my W995 as it was getting sluggish. It used to take a really long time to load once the phone was switched off. (It could be due to the mods though. The only two mods were Rodriguez' HDX 3.0 cam driver and LightEffects V3.) And finally, the other day, the phone turned unresponsive and I had to restart the phone but it would just show the standby screen and the screen would just turn off and turn on again.
I had to flash it with SEUS and it works well now. My only issue is that Opera Mini 5 (and the versions before that i.e. 4.2) simply doesn't work over wifi. It now only works using my 3G connection. It used to work perfectly fine before flashing. The Netfront browser does work over wifi and I've even manually entered the IP address, DNS, Gateway etc. Any ideas on where I'm going wrong? Local connections are enabled and other programs can connect over wifi.
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Aug 24, 2012
Does anyone have issues using their Bold 9790 outside, in the open air, when there is a breeze/wind blowing? Or even in the car if the air vents are blowing, even slightly? Whenever I am outside, even if there is hardly any wind, I am unable to send any kind of messages or scroll through menus, as the 'cursor' keeps going back up to the very top of the phone. So if I am trying to send a message, it scrolls right back to the oldest message. I have gone into the settings and made the sensitivity as low as it will go, but it makes no difference.
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May 9, 2012
Today I had some issues with the Wi-Fi connection..The problem is that under Manage Conections > MOBILE NETWORK Settings there is an option that says: "Data Services"... As it is under MOBILE NETWORK settings which is related to my network carrier, and I don't have any Data Plan I guessed that i could turn that to OFF...So then a few minutes later I tried to use What's App, and there was no connection... so I tried using the Browser also without lucky.Then after looking for something that could solve my problem without finding something usefull I decided to work on it by myself, so I rebooted the BB, my Home Router, cheking for Connection Diagnose under Wi-Fi options, but nothing seemed to work until I decided to turn ON the Data Services setting I was talking about before... and voilá it started working... I'm not sure if this is an actual problem or something else.. but I think that an option under Mobile Network should not being interfering with the Wi-Fi connection, just makes no logic at all...
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Jun 22, 2014
I've got a 500 mb per month plan on my 4s but this system services thing takes around 80 mb a month and I don't even know what is it for. iTunes accounts takes around 30 mb and I just want to deactivate it because it almost takes 1/5 of my cellular data per month.
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Oct 30, 2012
since i bought this phone in April, its always been giving me SOS mode except for when i orient the phone in a certain way, in certain spots of my room. Other that that, i can't go anywhere in the house, its just SOS. I bought the phone with WIND Mobile. Thinking it was WIND that had the problem, i unlocked the phone to try it with Fido. It's confirmed that it is NOT the wireless carrier that has the problem, its the actual phone itself.
I don't want to believe that I spent $400 to buy the phone and its nothing but an expensive paper weight.
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Oct 28, 2012
I have had my 9790 for 3 months and about 2 weeks ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. its really drive me crazy.
I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice and the problem is still there, very frustrating, any one have the same issue and managed to fix it?
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Mar 19, 2012
Three weeks ago I got my BB 9790 and I am very happy! Only thing is, it keeps rebooting (about 3 times a week) . I have changed phones 3 times now (within 8 days I get a new phone) but I have the same problem each time. Probably a software thing? Are there any others that have the same problem and maybe a solution?
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Oct 15, 2012
I have had my 9790 for 11 months and about 1 month ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice
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May 10, 2010
The error message received I tried to update my Bold 9790 to OS7.1 using Blackberry Desktop Software for PC but all I get is:
"There was an error updating your software This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, [URL]..
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Sep 13, 2012
how to fix the jvm 545 error. I tried to use the desktop manager to update the OS or reinstall, however, it does not give the option to reload the OS. The message only says: no update available and option to subscribe to new OS release.
There is no apploader as well. I am using the latest desktop software. Also i cannot connect with battery on as it always reboot due to the jvm 545 error.
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Nov 22, 2012
my bb 9790 keeps turning off everytime i call someone or receive calls, also when i try to take pictures. what should i do?
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May 30, 2012
I bought my unlock Blackberry Bold 9790 and I'm justing getting EDGE on T-mobile network. However, my friend have the same phone and its working on 3G. And when I serche for a network useing the Manual search it shows me just a 3G for AT&T (my house have a t mobile coverge 3G and 4G).
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