BB Software :: Wi-Fi Not Working If Data Services?
May 9, 2012
Today I had some issues with the Wi-Fi connection..The problem is that under Manage Conections > MOBILE NETWORK Settings there is an option that says: "Data Services"... As it is under MOBILE NETWORK settings which is related to my network carrier, and I don't have any Data Plan I guessed that i could turn that to OFF...So then a few minutes later I tried to use What's App, and there was no connection... so I tried using the Browser also without lucky.Then after looking for something that could solve my problem without finding something usefull I decided to work on it by myself, so I rebooted the BB, my Home Router, cheking for Connection Diagnose under Wi-Fi options, but nothing seemed to work until I decided to turn ON the Data Services setting I was talking about before... and voilá it started working... I'm not sure if this is an actual problem or something else.. but I think that an option under Mobile Network should not being interfering with the Wi-Fi connection, just makes no logic at all...
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Apr 29, 2012
I got a blackberry 9930 from sprint and put in it Etisalat egypt sim cardIt was howing activation required message so i enterd the CDMA engineering screen changed the numver to my number and the movile country and network code.But now data services doesn't workI think because that Home sid and nidBlackberry reg id and the sip and mip as they're set to things about sprint?
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Jan 16, 2012
I am using a blackberry bold 9700 V5.0.0.862. My phone is unlocked and I am using it on the Fido network. I was away for 5 weeks, and while away I used a simcard from that country in my phone. When I got back to Canada, I put in my fido sim card and the internet was not working. I called Fido and they did a reset on my phone and still no data.
The tech did some trouble shooting as well as gave me the Fido APN info, I did the host routing table reset and still nothing. I have no idea what the problem could be but Fido has told me there is nothing else that they can do, as I am using an unlocked device. I cannot connect to the internet, my BBM does not work, and I am not receieving emails. I can make phone calls and send texts. I have pulled the battery out many times. My phone says 3G.I don't know if some of the setting on my phone locked from using the international sim, if my sim is corrupted, or if I need a new phone.
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May 17, 2012
I've upgraded my iPhone 3GS to iOS v. 5.1.1 and now both my phone service and data service are no longer working. I called AT&T's (my carrier) tech support and they got it working for a few minutes but as soon as I got off the phone with the agent it stopped working! My account with them is current.
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Jun 22, 2014
I've got a 500 mb per month plan on my 4s but this system services thing takes around 80 mb a month and I don't even know what is it for. iTunes accounts takes around 30 mb and I just want to deactivate it because it almost takes 1/5 of my cellular data per month.
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Jun 14, 2010
My mom's phone's data services aren't working...it's only working when we're connected to the WiFi at our house. When I turn it off, nothing else works except texts and calls.
BBM's / emails won't work; I did the host routing table and that wasn't working either. Can anyone help me or have any suggestions?
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Aug 30, 2010
I wanted to disable all data on the bb 9700 (OS 5.545?) and only use it as a phone/SMS.Question is i went into mobile network and i set Data Services to OFF.But i also read online that if its GSM it should change from EDGE to edge, and 3G to 3g.Well anyways on this phone its still saying 3G even tho data is OFF.
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Sep 4, 2010
My blackberry torch will suddenly stop being able to connect to any internet service. It has service and the BIS logo. I get the unable to connect to the internet message. Anyone have any solutions? I tried cycling airplane mode, battery pull, and pulling and replacing the sim. This is frustrating to say the least.
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Aug 23, 2012
Bb 9900 data services disappeared - who can help me fix that?
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Sep 7, 2012
I am having issues with my 9790 after upgrading the os to 7.1. I cant access any data services with my carrier?
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May 19, 2012
My 8120 is dropping its data services when roaming outside UK. When I airrve in a new country (happened twice in Sweden) the service works then drops, edge and gprs in lower case and no amount of battery pulls, messages sent to register BIS or calls to service provider will not make any difference. I can link to 3 diffrent network providers in Sweden and cant get data with any of them. Calls to the service provider show their BB services are fine it seems like data roaming isnt working on my phone. How do I get this problem fixed as Orange seem to be unable to fix this.
Can the phone be untethered from my service and re connected to boot the thing back to life again, would that work? I appear to be not linked to my BIS service when roaming, whats the fix for this. My host routing table is empty
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Oct 1, 2011
This morning I couldn't remember my device password and I had to wipe my blackberry as a result. P.S. Could have sworn someone reset it for me via Blackberry network once, but could be wrong-- couldn't find any forum regarding that.After my data was wiped I reloaded my contacts via an app called Lookout Mobile. B-Berry was being fickle so I let it charge alone for a while to blow off some steam. Restarted our unrequited relationship this afternoon only to find a number of problems.
First, foremost, and probably the center of all problems is that I have no access to the internet or any app that uses the internet. I don't even have a browser icon. I called my wireless service provider and I unwittingly performed every one of their tasks only to find that they don't understand my problem.
I have battery pulled. I have done the host table. I have done diagnostics. I can't seem to find the problem. They also made me download the blackberry desktop software-- obviously should have used it hindsight, but does no good to me as a solution to this particular problem.When I try to access something like the Facebook app, it tells me, " You are currently on a service plan that does not support this application.connect to a Wi-Fi network or contact your service provider to upgrade your data plan."
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Sep 14, 2011
I've just switched carriers as I've moved to Barbados, but when i try to activate the data on my phone with the new sim, it says the phone is incompatible with the service.I was advised by the new carrier to cancel the old data plan (which was prepaid so i had just forgotten about it) and to try again. It's still not working.
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Sep 16, 2011
I have a BB bold 9650 verizon. Got the phone from the US and am using it in India, Mumbai. I can use the phone and msg services. However I am unable to use the data services (bbm and the internet)
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Mar 17, 2011
Does anyone know of a way to set up the 9330 Curve to quickly turn data services off or on? When in the office, I want the phone to be on, but not data services. I wish there were a way to set up a smartkey to turn off or on data services
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Sep 16, 2012
I have started using my wifes old Pearl 9105 for my work provided SIM. I can make and receive calls and texts ok. However when I try to connect to WIFI I get " Failed to associate with the network". The router is seen and the profile saved. The router does not have MAC filtering enabled. The router sees the device and shows the correct MAC. The WiFi connection shows as on but has a white dash next to it and not a green tick. I have tried powering down the router and removing the device battery with no success. The device also shows the 3G or EDGE symbol, but does not connect to the APP store or the internet.
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Sep 4, 2014
In the last few months I have realised my data is being munched at an alarming rate. I have and Iphone 5s (16gb). So much so I try and turn all my data for apps off when not in use.After monitoring it for a few months and keeping location settings and everything else turned off the majority of the time. Today I noticed on my journey home from work (approx 1hr) that under Settings > Mobile > System Services there is a Media Services section. This went up in the space of 20 mins from 110kb to 98.1 MB. Now this clearly cant be correct, it is also nothign to do with any apps as they have seperate usage next to each icon on the page before. hat 'Media Services' is?
Info:
iPhone 5c, iOS 7.0.2, 16gb
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Jun 27, 2010
I accidentally wipped my Blackberry Curve 8520 and since then i cannot use any of the Internet services through my data plan . I tried back up but still I receive the same message when i try using any of the Internet services .It's not even trying to connect through the operator network plus in the browser options i only have hotspot i can't find Internet browser.
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Mar 17, 2011
My wifi doesn't work ( i cant surf) with data services off. and if i keep data services on that is if my blackberry services..and surf the webpages ..my balance gets decducted..but i have unlimited blackberry plan. and on the first place my balance shouldnt be deducted because i am using my wifi ( in case my page gets open through wifif not blackberry services) and if i am using my balckberry internet either way my balances shouldnt get decducted.
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Apr 21, 2012
How will I get to know that my phone is currently using wifi network or my mobile network while using data services? Can i install whatsapp without either purchasing it or jailbreaking my iphone?
Info:
iPhone 4S, iOS 5.1
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Feb 9, 2012
bought a week ago and worked fine for 4 or 5 days but no longer connecting to a data network. Service provider said nothing to do with the service. my SIM in my old device works fine and gets data.
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Nov 23, 2011
I recently changed my bb 9670 style cdma for a torch 9860 gsm and now with this new bb the bis service over the wifi is not working and is the same carrier just changed the device, also i have a unlimited data plan, but in some areas where im used to stay there is bad reception so i used to be connected by wifi for my bis services, is this a problem of the gsm or RIM, i called several times to costumer assistance but they said that new os7 dont support bis over wifi, and thats not true so what u recomend to me
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Aug 9, 2012
after updating to bell i lost my all data like , videos, music, & images i want them back what i should do for it.
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Jan 7, 2010
I recently purchased my first ever Blackberry and I'm currently impressed and have some questions through
I've had a look round and managed to find a lot of what I've need from these forums already so I'm very thankful to everyone who's already replied to other queries as it's helped me.However I have a question that still remains unanswered.
I bought the phone with no data plan and I've looked around and have seen that to browse via wifi I have to set my browser to hotspot mode.I can browse on the mobile network but as pay as you go and this is expensive so I want to prevent it from happening. I've already incurred a few fees according to my online bill by trying to browse the wifi before I found hotspot mode.
I've found the data services entry. If I turn this off, will my phone still function as normal? (make calls, receive texts and receive picture messages?) - if it prevents my phone from accidentally connecting, that would be exactly what I need! However if it prevents this, I guess it's a useless option!
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Aug 7, 2012
Model: 9860
OS: 7.1.0
Gtalk: 3.0.0.23
Active connection during issue: Wi-fi
Mobile Service: Vodafone
When ever I try to login, I get this error message: Data Services Unavailable. All the time i try to login, I am active on wi-fi connection.
1. Is there a way to make wi-fi connection as primary/default internet access point and not data/3G services
2. How to make gtalk work on wifi connection without data/3g plan.
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Mar 21, 2012
My phone is nokia x2-01, wen i try to download my ovi store it always say subscribe to packact data and link is not available. Plz help me to rectify this
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Sep 1, 2012
My phone is a blackberry 9360 and I don't have a plan but I am connected to a wifi. The problem is that whenever I open fb, app world or the browser it keeps on telling me that I need to turn on my data services.
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Jul 12, 2010
I'm hesitated to buy BB because i want to know:If not ,does downloaded WLM work with wifi? (because it doesn't using my friend's BB with my OWN sim card.I'm trying to connect downloaded WLM over WIFI but is says: data services unavailable )Installing third party applications ex: Antivirus , games or etc...if i want to use wifi for other things than BB services such as updating those third parties, can it be done over wifi?want to know how much restrictions do i have using Wifi in BB an i do all the other things on wifi that is usually/normally done on wifi excluding BB services ?
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May 30, 2012
itunes unable to load provider data from Sync Services. Reconnect or try later message received when connecting iphone to laptop
Info:
iPhone 4S, iOS 5.1.1
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Aug 29, 2011
When my C6-01 is connected to my home wifi, Ovi Store allways connects to my operator's data network. If I set the phone to "Offline" mode, it's not possible to download anything from Ovi Store. Why is that? Wasn't Ovi Store supposed to work on offline mode, without a data connection, when wifi is available?
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Feb 7, 2012
I ve Reinstalled firmware of my nokia 5800.Before installation i ve synchronised my data with ovi sync via wifi.Now after reinstallaton . ive synchronised with ovi sync btu im unable to get my dtata back.
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