BB Tour :: No Browser Icon Or Data Services?

This morning I couldn't remember my device password and I had to wipe my blackberry as a result. P.S. Could have sworn someone reset it for me via Blackberry network once, but could be wrong-- couldn't find any forum regarding that.After my data was wiped I reloaded my contacts via an app called Lookout Mobile. B-Berry was being fickle so I let it charge alone for a while to blow off some steam. Restarted our unrequited relationship this afternoon only to find a number of problems.

First, foremost, and probably the center of all problems is that I have no access to the internet or any app that uses the internet. I don't even have a browser icon. I called my wireless service provider and I unwittingly performed every one of their tasks only to find that they don't understand my problem.

I have battery pulled. I have done the host table. I have done diagnostics. I can't seem to find the problem. They also made me download the blackberry desktop software-- obviously should have used it hindsight, but does no good to me as a solution to this particular problem.When I try to access something like the Facebook app, it tells me, " You are currently on a service plan that does not support this application.connect to a Wi-Fi network or contact your service provider to upgrade your data plan."