This morning I couldn't remember my device password and I had to wipe my blackberry as a result. P.S. Could have sworn someone reset it for me via Blackberry network once, but could be wrong-- couldn't find any forum regarding that.After my data was wiped I reloaded my contacts via an app called Lookout Mobile. B-Berry was being fickle so I let it charge alone for a while to blow off some steam. Restarted our unrequited relationship this afternoon only to find a number of problems.
First, foremost, and probably the center of all problems is that I have no access to the internet or any app that uses the internet. I don't even have a browser icon. I called my wireless service provider and I unwittingly performed every one of their tasks only to find that they don't understand my problem.
I have battery pulled. I have done the host table. I have done diagnostics. I can't seem to find the problem. They also made me download the blackberry desktop software-- obviously should have used it hindsight, but does no good to me as a solution to this particular problem.When I try to access something like the Facebook app, it tells me, " You are currently on a service plan that does not support this application.connect to a Wi-Fi network or contact your service provider to upgrade your data plan."
My phone is a blackberry 9360 and I don't have a plan but I am connected to a wifi. The problem is that whenever I open fb, app world or the browser it keeps on telling me that I need to turn on my data services.
I just changed my data plan on Sasktel in Canada to unlimited yesterday and today I noticed that I do not have a browser any more. The browser is listed in the application list but it's not on my phone.1. Battery pulls2. Showing all hidden icons (it's not there)3. resending service books4. I ran a diagnostic under the mobile network options screen and it said "connected to blackberry: no"
I am on an unlocked Tour 9630, and I currently don't have a Blackberry data plan. What I do have though is AT&T, and I have a regular internet service with them. Is there any way I can perhaps start using the browser on my phone?
So I did this tutotrial on how to update my blackberry tour without a PLAN LINK: How To: Upgrade BB With(out) a Data plan! - BlackBerryForums.com : Your Number One BlackBerry Community and on top of that my blackberry is DISCONNECTED at the moment because i will be Flashing my sprint bb tour to metro pcs. and i saw a comment that said the browser would be gone.
I just got my tour after doing my 30 day exchange from the curve 8530. i'm in love! i have a question though. i have an icon on my browser (picture attached, it's the one that looks like a box with two green boxes around it) and i was wondering if it's normal and what it means?Also, my clock when I enter bedside mode is aligned to the right more so than in the middle. Anyone else's look like this?
All of the sudden, half of my browsers are throwing this error message up that locks my phone when I use the browser icon in themes ....browsers were working fine yesterday, now half ofthem are locking the phone up all of the sudden......did a battery pull like 11 times, wiped the phone and reinstalled the latest .591 and still have the issue. The browsers I used for the last two weeks are now doing this ?
I am having a huge issues with my e-mail/internet and text messaging capabilities with my tour plus the phone constantly shuts off. I am on my 3rd tour (2nd replacement phone). This issue started about 4-6 weeks ago w/my first tour, it was replaced then the second one started randomly shutting off, then I am now on tour #3 and am having major issues:I'm not able to get a signal to receive phone calls, text messages or e-mails and today while I was at work (same spot for the last 6 months -- haven't moved and never had an internet/signal problem before) when I got out of work I had 18 e-mails, 16 text messages, 2 missed calls and my battery was practically drained and dying (which by the way under mobile connections and mobile network if I put it on 1VEX it can never find a signal or is always searching for a signal whereas if I put it as Global it can find a signal).I got this phone because I'm an avid overseas traveler and I need a phone w/me when I leave however this is causing a lot of frustration and annoyance.I've done everything to all devices:hard pull, complete hard drive wipe, updated service books, turned mobile networks on and off, made sure I had the most up-to-date software available NOTHING works.any suggestions?
My tour likes to just stop working every once in a while. Case in point: on long drives through the country, i'll be listening to pandora for 4 hours straight then all of a sudden it will stop loading. then i'll notice that teh web browser wont load websites, ubertwitter wont load, facebook wont load, etc etc. The only thing that makes everything work again is to do a battery pull but of course this gets old.Anyone know what the problem is here or anything? I feel like maybe i'm using "too much data at one time" but in all honestly I dont think that's right.
I am not able to use 3G services on my bb. when i try to select 3G network my handset goes in emergency(sos) mode. Please share the settings or process to enable 3G network on my hendheld.
Last night I was using my phone just fine, texting and making calls. All of a sudden I tried to call someone and it would not go through. This morning I woke up and it was doing the same thing. I checked that my connections were turned on. I shut them off and turned them back on and I also did a battery pull twice. The services statuses all say not connected and the network is on 1xev with all the bars there. The mobile network box is checked off with a green verizon wirless listed next to it.
have nokia 701...and in nokia browser the facebook is not opening correctly.nor the page is displaying correctly niether the any other function can be used such as like,comment,share..etc.. from last 2 weeks. any app which have all these functions of facebook..
i am using a tour 9630 version model.....with airtel carrier.....i am not able to connect to my BIS services from past 3 days even thou my BIS plan is activated....i have tried all the procedures...but ders no effect even aftr wiping also.
I have been using the blackberry services from Airtel on my TOUR 9630 from the last 5 - 6 months with no issues. I have a prepaid connection and I usually recharge my account with sufficient balance so that the blackberry services are automatically renewed. However, I missed to re-charge last month and thereby the service was de-activated.
I tried to re-activate to the service 3 days back and I also got a succesfully activated message from Airtel. But my mails were still not synced also I was unable to send any mails.
On contacting the Airtel Blackberry Customer Service I got to know that blackberry services are no longer supported on 9630 model and the amount that has been deducted already can be used if I move my sim to a different blackberry device. This is definitely not acceptable.
Has blackberry actually discontinued its service for TOUR 9630 ? If so what will the existing users do ? And why at all the amount is deducted if the model is not supported at all ?
Since 2/23, I have had massive data usage at random times. 1GB here and there, sometimes in the middle of the night.My Data Sense shows that the "Restore data" app has used 8.17 GB in the last two days. All of my other apps are using negligible amounts of data.What is the "Restore data" app, and how do I tell it to stop using so much data?
One additional bit of info: 2/23 was also the date that the Microsoft Health app updated. I use a MS Band. It seems like there may have been some type of update pending on the band. When I called Verizon's tech support, they said that the pending update might have something to do with the massive data usage. We completed the update to the Band, and they said to give it another day to see if the data usage continues. What this "Restore data" app is, it doesn't sound like it has anything to do with the Band.
I am unable to access my browser and get the following message "Unable to connect to the selected Mobile Data Service, please try again later.
If the Problem persists please contact your administrator." I have pull the battery out for 1min and rebooted. Resent service books.
and gone into Options -->advanced system setting --> host routing Table --> enter --> register. I received the email through from blackberry, went back into the browser and I still get the above message.
p.s the problem has occurred since RIM went down last week?
There is no browser installed on my bb. I have installed the bb desktop software, but it shows that no browser is there on bb, it does not show how to install it.
I got a blackberry 9930 from sprint and put in it Etisalat egypt sim cardIt was howing activation required message so i enterd the CDMA engineering screen changed the numver to my number and the movile country and network code.But now data services doesn't workI think because that Home sid and nidBlackberry reg id and the sip and mip as they're set to things about sprint?
Today I had some issues with the Wi-Fi connection..The problem is that under Manage Conections > MOBILE NETWORK Settings there is an option that says: "Data Services"... As it is under MOBILE NETWORK settings which is related to my network carrier, and I don't have any Data Plan I guessed that i could turn that to OFF...So then a few minutes later I tried to use What's App, and there was no connection... so I tried using the Browser also without lucky.Then after looking for something that could solve my problem without finding something usefull I decided to work on it by myself, so I rebooted the BB, my Home Router, cheking for Connection Diagnose under Wi-Fi options, but nothing seemed to work until I decided to turn ON the Data Services setting I was talking about before... and voilá it started working... I'm not sure if this is an actual problem or something else.. but I think that an option under Mobile Network should not being interfering with the Wi-Fi connection, just makes no logic at all...
I've got a 500 mb per month plan on my 4s but this system services thing takes around 80 mb a month and I don't even know what is it for. iTunes accounts takes around 30 mb and I just want to deactivate it because it almost takes 1/5 of my cellular data per month.
What's up guys!! I've been lurking on this site since I got first blackberry a couple of months ago and the information that you all have given me has been priceless. One question that I can't seem to find the answer to is deleting my browser history. What I need to know is how do I erase the cookies from all the sites that I've been to?
I had the sotweare problem that everyone has been having lastley yesterday an i couldt fix it in anyway and today i was like wat the heck let me give it another try to i plug my phone in the computer open desktop manager (5.0) an i pressed aplication loader and update softwear an it had some new 5.0 (i already was using 5.0) so i clicked on it and it reset my phone and now it works perfect but im missing my browser.
For people who does not have the browser click issues.. did you download a "special" OS update that is different from the rest of the world?I'm trying to understand why some people have this bug and some don't?I am thinking that people don't claim to not have the browser click issue are A. not understanding what the browser click bug is, so they are clueless to if they have this problem or not? B. don't use their native browser to click on the link much to notice?For me, it takes 3 to 4 attempts to click on a link to work and using a third party browser isn't an option for me with a 5.0 OS since opera mini 4.2 version does not work and the 5.0 version sucks with scrolling. Bolt browser is not that great for me either.
Before moving to Rwanda I purchased a BB 9630 through Sprint, my US provider. Upon arriving in Rwanda, October 7, I took the phone to MTN Rwanda. They put in a sim card and everything worked perfect: browser, emails, etc. On October 20 I quit receiving emails and could no longer access internet.
I've got an unlocked Verizon Tour that I'm trying to use in Colombia.I can currently make/receive calls and send and receive texts but I can't find my dad gum browser.
Phone info:
Tour 9630 v4.7.1.61(Platform 4.1.0.81) Carrier: Comcel
I had the phone wiped entirely clean yesterday because my phone was acting weird and wouldn't make calls(although it would receive them). Anyway, that fixed the problem there. Then I signed up for the data plan for a day to try it out, it immediately said I was connected, and still does when I check. I just simply don't have any way to access the internet and the only option I have when I want to set up email is using the blackberry email. When I go to "manage connections" it tells me I'm connected to Comcel and that my mobile data is "on". It does however say I'm not connected to Blackberry Internet Server or the Blackberry Enterprise server. I think these are different than regular internet though.
Things I've tried:Hard Reset Pulling the battery for 30 seconds while the phone was on Going to options>advanced options>host routing table>and clicking register now Tried toggling between network selection mode A and B(I have no idea what that is, but thought it might do something)
My mom's phone's data services aren't working...it's only working when we're connected to the WiFi at our house. When I turn it off, nothing else works except texts and calls.
BBM's / emails won't work; I did the host routing table and that wasn't working either. Can anyone help me or have any suggestions?
