BB Tour :: Unlocked It In Colombia-browser Won't Show Up
Mar 19, 2011
I've got an unlocked Verizon Tour that I'm trying to use in Colombia.I can currently make/receive calls and send and receive texts but I can't find my dad gum browser.
Phone info:
Tour 9630
v4.7.1.61(Platform 4.1.0.81)
Carrier: Comcel
I had the phone wiped entirely clean yesterday because my phone was acting weird and wouldn't make calls(although it would receive them). Anyway, that fixed the problem there. Then I signed up for the data plan for a day to try it out, it immediately said I was connected, and still does when I check. I just simply don't have any way to access the internet and the only option I have when I want to set up email is using the blackberry email. When I go to "manage connections" it tells me I'm connected to Comcel and that my mobile data is "on". It does however say I'm not connected to Blackberry Internet Server or the Blackberry Enterprise server. I think these are different than regular internet though.
Things I've tried:Hard Reset Pulling the battery for 30 seconds while the phone was on Going to options>advanced options>host routing table>and clicking register now Tried toggling between network selection mode A and B(I have no idea what that is, but thought it might do something)
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Feb 17, 2010
I installed the new OS and i can't find the web browser, any ideas?
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Jan 10, 2012
Does anyone know if the BBM service on my 9630 Tour Can be unlocked?My 3 yr contract is going to end soon, and I would like to unlock BBM service to use this phone as a travel phone since I owned it.
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Jan 21, 2010
I am having a huge issues with my e-mail/internet and text messaging capabilities with my tour plus the phone constantly shuts off. I am on my 3rd tour (2nd replacement phone). This issue started about 4-6 weeks ago w/my first tour, it was replaced then the second one started randomly shutting off, then I am now on tour #3 and am having major issues:I'm not able to get a signal to receive phone calls, text messages or e-mails and today while I was at work (same spot for the last 6 months -- haven't moved and never had an internet/signal problem before) when I got out of work I had 18 e-mails, 16 text messages, 2 missed calls and my battery was practically drained and dying (which by the way under mobile connections and mobile network if I put it on 1VEX it can never find a signal or is always searching for a signal whereas if I put it as Global it can find a signal).I got this phone because I'm an avid overseas traveler and I need a phone w/me when I leave however this is causing a lot of frustration and annoyance.I've done everything to all devices:hard pull, complete hard drive wipe, updated service books, turned mobile networks on and off, made sure I had the most up-to-date software available NOTHING works.any suggestions?
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May 25, 2012
I have a problem with my iphone 4 with the operator Councel in COLOMBIA
Info:
iPhone 4, iOS 5.1.1
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May 9, 2010
Just bought an unlocked blackberry storm. My service sim card is cincinnati bell. My sim card offers text, phone, email and internet. The phone works with texting and phone calls recieved and sent. I have no internet or email. Not even a browser icon can be found on the phone.
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Jun 1, 2010
I just unlocked my BB but I can't seem to open the browser. Default browser is Hotspot Browser. Can't change it.
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Sep 29, 2010
I had a 9630 that was unlocked by Verizon in January 2010. I had it unlocked so I could use my SIM Card for Vodacom in South Africa which had a blackberry contract, inclusive of Data. I was in South Africa from January to Mid-September.The phone worked perfectly until May, upon which I had occasional cut-outs of BIS. By the end of May, I had suffered 2 weeks without internet. I filed many complaints with Vodacom, and the issue was even escalated to RIM. But I never had any progress. It worked for a day, sparatically. The issue continued until I left in Mid-September. Upon arriving back in the USA, my blackberry worked perfectly on my CDMA Verizon contract,but I am planning on returning to South Africa. I would like to know what this issue was, and how it can be fixed. Vodacom and Vodaworld (a Tech World for Vodacom) could not do much, as the phone was American and, though there are many people in South Africa with the same phone, all have suffered the same problem. We also upgraded to OS 5 and reverted to the previous OS 4 to try see if it would make a difference.As a side note, I was able to use WAP browsing, which I had to pay for, but the BIS didn't work, no matter how many HRT or battery pull restarts I attempted.
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Apr 5, 2012
I had a Blackberry Tour 9630 (sprint) that got stolen while in Slovenia. I ordered a replacement from sprint (same Tour 9630) and they neglected to tell me that the phone must be activated before it was sent out to me. So, I receive the phone and the SIM card and spend about 3 hours on the phone with Sprint customer service trying to get BIS services to work. Voice services work just fine but BIS services don't work at all. I confirm that BIS is activated on my phone and international roaming is active, check on both.So after hours on the phone they come to the conclusion that the phone needed to be activated in the US before it was shipped out to me. I then go another route, knowing that my phone is unlocked, {SIM, network, network subnet, service provider, and corporate} all say "disabled", and try to use my Slovenian SIM card (SI MOBIL) with BIS services activated and still only voice. I even try the Slovenian SIM card in a colleague's blackberry and it works just fine.
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Jan 4, 2010
I'm thinking about upgrading from a Pearl to a Tour (both cdma) so that when I'm traveling in the U.S. I can unlock it and use a tmobile or at&t sim it, to cut down on roaming costs. I'm confused as to how it works though. If I put a sim card in there does it completely negate the cdma portion of the phone...using the sim card provider's data/text messages/voice plan or is there a way to access both the cdma and sim card at the same time?
For example I'd like to use my cdma text package and data while using the voice/talk time portion on the sim. Is this possible? Sorry for the noobie confufflement
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Oct 14, 2010
My friend have presented me a Verizon BB9630 unlocked that he've purchsed on e-bay in USA. I've registered BIS in local provider (MTS Russia) and now I have following problem. BIS is working only after I switch of GPRS service on my sim-card (GSM). And once GPRS is enabled BIS is not working.
Is there any solution for this problem or this phone is unable to work in Russian network in a way when GPRS Internet and BIS exist simultaneousely.
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Jun 17, 2010
I have a Unlocked Tour 9630 which I am now using with FIDO . Everything on the phone seems to work EXCEPT . CALLER ID , which is driving me nuts , not knowing whose call I missed.
80% of people calling the phone it will say "UNKNOWN CALLER" . There are only a few of my contacts that their name will appear when calling . The rest of my contacts, although I have their numbers saved in my phone will still appear as "UNKNOWN"
I've done everything from , changing around my Smart Dialing to include my area code and canada as the country code . Encryption is disabled on the phone.
The Phone was originally Set up with VERIZON .
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Aug 26, 2012
Recently purchased an unlocked verizon bb 9630 tour. I have connected it to my verizon account and I have a data plan, but i cannot connect to the internet. There isnt even a browser icon on the phone. How do I set up the network? Verizon doesnt let you have a bb unless you pay for a data plan, it would be pointless to have it without internet working!
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Jun 5, 2014
My iPhone 4s ( Factory unlocked) doesn't show cellular network setting. All others functioning well. I can't use cellular data.
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Jun 20, 2010
ive been reading about this issue with no results, i have an unlocked bb tour from sprint i wanna use on tmobile, everything works, but it doesnt register on the network, so i can use the bbm, i sent the service books, i did everything, i have the data plan, but is still not registering, any help here?
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Apr 16, 2010
I have a unlocked Blackberry Tour 9630 that I purchased off ebay. I'm using it with a generic T-mobile internet plan, (someone told me that it would work).
However, whenever I open the browser I would get this error: "Your decivce does not currently have any Browser Configration Service Book entries, Please contact your service provider to enable the Browser on your device".What does this mean, and how can I fix it?
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Jun 8, 2010
Recently got my hands on a unlocked 9630 from a Sprint buddy. Everything works browser, txt, MMS, calls, even my weather app. Just every time I try to log into Facebook, it tells me "Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support".I came from a Tmo BB Curve so the service was already there. I re-registered on the BB network, resent the service books from the web and from my phone, did hard re-starts, went online to My Tmobile and updated the IMEI. I uninstalled the app from the phone, performed a hard reset, then reinstalled the app from the Blackberry App Store.
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Sep 15, 2012
My blackberry is OS 6. The search engines in my browser doesn't show up when i type something
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Mar 7, 2014
Using media browser on wp to stream movies from pc?I can enable the sub while watching via IE, but the sub won't show on wp deviceIt seems that the wp apps has no option whatsoever about the subtitle being on or off.I mostly watch .mkv.It works on the Plex, it's just I'm not a big fan of plex media server...
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Jan 20, 2011
I am on an unlocked Tour 9630, and I currently don't have a Blackberry data plan. What I do have though is AT&T, and I have a regular internet service with them. Is there any way I can perhaps start using the browser on my phone?
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Oct 17, 2011
I am unable to access my browser and get the following message "Unable to connect to the selected Mobile Data Service, please try again later.
If the Problem persists please contact your administrator." I have pull the battery out for 1min and rebooted. Resent service books.
and gone into Options -->advanced system setting --> host routing Table --> enter --> register. I received the email through from blackberry, went back into the browser and I still get the above message.
p.s the problem has occurred since RIM went down last week?
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Jan 28, 2012
I'm stuck with hotspot brower I can't change to WAP BROWSER. I'm using BB9000.
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Feb 2, 2012
There is no browser installed on my bb. I have installed the bb desktop software, but it shows that no browser is there on bb, it does not show how to install it.
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Jan 30, 2012
I just changed my data plan on Sasktel in Canada to unlimited yesterday and today I noticed that I do not have a browser any more. The browser is listed in the application list but it's not on my phone.1. Battery pulls2. Showing all hidden icons (it's not there)3. resending service books4. I ran a diagnostic under the mobile network options screen and it said "connected to blackberry: no"
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Aug 28, 2011
After updating to the last firmware, the browser doesn't show the status bar, it just shows a "white" space.It happens just after the first restart I have to do after a hard reset.I have tried without installing a program and it still happens.
E72-2
071.004
RM-529
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Apr 15, 2010
What's up guys!! I've been lurking on this site since I got first blackberry a couple of months ago and the information that you all have given me has been priceless. One question that I can't seem to find the answer to is deleting my browser history. What I need to know is how do I erase the cookies from all the sites that I've been to?
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Jul 6, 2010
Just got a used bb tour off ebay and it came with out the default browser where can ii get the app
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Apr 20, 2010
I had the sotweare problem that everyone has been having lastley yesterday an i couldt fix it in anyway and today i was like wat the heck let me give it another try to i plug my phone in the computer open desktop manager (5.0) an i pressed aplication loader and update softwear an it had some new 5.0 (i already was using 5.0) so i clicked on it and it reset my phone and now it works perfect but im missing my browser.
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Apr 1, 2010
For people who does not have the browser click issues.. did you download a "special" OS update that is different from the rest of the world?I'm trying to understand why some people have this bug and some don't?I am thinking that people don't claim to not have the browser click issue are A. not understanding what the browser click bug is, so they are clueless to if they have this problem or not? B. don't use their native browser to click on the link much to notice?For me, it takes 3 to 4 attempts to click on a link to work and using a third party browser isn't an option for me with a 5.0 OS since opera mini 4.2 version does not work and the 5.0 version sucks with scrolling. Bolt browser is not that great for me either.
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Oct 1, 2011
This morning I couldn't remember my device password and I had to wipe my blackberry as a result. P.S. Could have sworn someone reset it for me via Blackberry network once, but could be wrong-- couldn't find any forum regarding that.After my data was wiped I reloaded my contacts via an app called Lookout Mobile. B-Berry was being fickle so I let it charge alone for a while to blow off some steam. Restarted our unrequited relationship this afternoon only to find a number of problems.
First, foremost, and probably the center of all problems is that I have no access to the internet or any app that uses the internet. I don't even have a browser icon. I called my wireless service provider and I unwittingly performed every one of their tasks only to find that they don't understand my problem.
I have battery pulled. I have done the host table. I have done diagnostics. I can't seem to find the problem. They also made me download the blackberry desktop software-- obviously should have used it hindsight, but does no good to me as a solution to this particular problem.When I try to access something like the Facebook app, it tells me, " You are currently on a service plan that does not support this application.connect to a Wi-Fi network or contact your service provider to upgrade your data plan."
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Oct 26, 2011
Before moving to Rwanda I purchased a BB 9630 through Sprint, my US provider. Upon arriving in Rwanda, October 7, I took the phone to MTN Rwanda. They put in a sim card and everything worked perfect: browser, emails, etc. On October 20 I quit receiving emails and could no longer access internet.
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