i am using a tour 9630 version model.....with airtel carrier.....i am not able to connect to my BIS services from past 3 days even thou my BIS plan is activated....i have tried all the procedures...but ders no effect even aftr wiping also.
View 1 RepliesI have a unlocked Blackberry Tour 9630 that I purchased off ebay. I'm using it with a generic T-mobile internet plan, (someone told me that it would work).
However, whenever I open the browser I would get this error: "Your decivce does not currently have any Browser Configration Service Book entries, Please contact your service provider to enable the Browser on your device".What does this mean, and how can I fix it?
Wondering if anyone had tried to use VPN services from their tour? I haven't tried it yet.Will it even work?
View 4 Replies View RelatedI have been using the blackberry services from Airtel on my TOUR 9630 from the last 5 - 6 months with no issues. I have a prepaid connection and I usually recharge my account with sufficient balance so that the blackberry services are automatically renewed. However, I missed to re-charge last month and thereby the service was de-activated.
I tried to re-activate to the service 3 days back and I also got a succesfully activated message from Airtel. But my mails were still not synced also I was unable to send any mails.
On contacting the Airtel Blackberry Customer Service I got to know that blackberry services are no longer supported on 9630 model and the amount that has been deducted already can be used if I move my sim to a different blackberry device. This is definitely not acceptable.
Has blackberry actually discontinued its service for TOUR 9630 ? If so what will the existing users do ? And why at all the amount is deducted if the model is not supported at all ?
I was reloading the OS and at some point it DC'd or something in the final stages of the installation, and it wont reconnect now....the operating system seems to be fine, but it has none of my stuff on it, how can i get it connect to reload my data?
View 6 Replies View RelatedI am unable to setup my gmail account because I don't see the 'I want to create or add an email address' option button in the email setup screen..The setup screen only displays 'I want to use a work email account with a BlackBerry Enterprise Server'
Is there a way to add the 'I want to create or add an email address' to the email setup screen.?Do I need to flash the os? how do I do that?
I am not able to use 3G services on my bb. when i try to select 3G network my handset goes in emergency(sos) mode. Please share the settings or process to enable 3G network on my hendheld.
View 3 Replies View RelatedI had a Blackberry Tour 9630 (sprint) that got stolen while in Slovenia. I ordered a replacement from sprint (same Tour 9630) and they neglected to tell me that the phone must be activated before it was sent out to me. So, I receive the phone and the SIM card and spend about 3 hours on the phone with Sprint customer service trying to get BIS services to work. Voice services work just fine but BIS services don't work at all. I confirm that BIS is activated on my phone and international roaming is active, check on both.So after hours on the phone they come to the conclusion that the phone needed to be activated in the US before it was shipped out to me. I then go another route, knowing that my phone is unlocked, {SIM, network, network subnet, service provider, and corporate} all say "disabled", and try to use my Slovenian SIM card (SI MOBIL) with BIS services activated and still only voice. I even try the Slovenian SIM card in a colleague's blackberry and it works just fine.
View 1 Replies View RelatedI Have A Verizon BlackBerry Tour And Right Now Its Bricked With Reload Software Error 552, I Have Read Where i can connect it to the PC and restore it, but the only problem is that it wont even connect to my pc,it isnt connected to desktop manager or the pc
View 14 Replies View RelatedBefore moving to Rwanda I purchased a BB 9630 through Sprint, my US provider. Upon arriving in Rwanda, October 7, I took the phone to MTN Rwanda. They put in a sim card and everything worked perfect: browser, emails, etc. On October 20 I quit receiving emails and could no longer access internet.
View 6 Replies View RelatedRecently purchased an unlocked verizon bb 9630 tour. I have connected it to my verizon account and I have a data plan, but i cannot connect to the internet. There isnt even a browser icon on the phone. How do I set up the network? Verizon doesnt let you have a bb unless you pay for a data plan, it would be pointless to have it without internet working!
View 1 Replies View RelatedWhen I connect my blackberry to my computer the media card isnt showing up. Can anyone help? I wanted to add ringtones
View 5 Replies View RelatedI just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
View 14 Replies View RelatedI have just recieved an unlock code for my Blackberry Tour 9630, and noticed that when i turn off all network connections and go to Options>Advanced Options>Sim Card and type in MEPD nothing comes up telling me the status of my device i then type in MEP2 and still nothing. I have done it with and without the sprint sim card, i have also done a couple of battery pulls thinking that may fix the problem but no deal. Although when it does have the sim inside of it it says "SIM card: Security Disabled" I have driphters v12.1 hybrid, anyone think that may have an effect? i will go ahead and attach photos of the screen with and without the Sim.
View 6 Replies View Relatedwhy does my camera not zoom? the "+" is there but when i use the track ball to zoom, nothing happens
View 4 Replies View RelatedI spent 4 hours on the phone today with Verizon trying to figure out why only certain emails come to my device. I've updated the service books, tables, deleted my email account, created a new one, books and tables again, pulled the battery, everything. Nothing seems to work.I was getting all my emails last week and over the weekend I've just started to get only a few (call it 2/7 on average). Can anyone help me with what is going on?! This is very frustrating and the Verizon guys are about as helpful as rocks.
View 14 Replies View RelatedI have a blackberry tour 9630 which I bought online. I am in South Africa, so the network I am currently using is Vodacom. The phone is on Verizon network am able to activate my Blackberry Internet Services, but these however, do not work. I am unable to use the Internet or use Blackberry messanager.Vodacom says that they do not support this phone therefore dont have the settings. Is anyone able to assit me or give me advice of how to activate and have a fully functional Internet and Blackberry messenger services?
View 4 Replies View RelatedSo I just upgraded to 5.0 and I noticed if I go into my address book, and click the blackberry button and select send SMS to someone it pulls up a blank sheet but no text bar and sometimes it brings me to Messages.
View 5 Replies View RelatedI'm so ready to TRASH this blackberry, Ok so now I noticed that password protect is now enabled and now I can't disable it cause it has a little pic of a lock and now no choice to disable.
So now I can't send emails and now I can't disable Password lock(screaming)
I recently upgraded to the Tour from the 8830 at work. My IT dept transfered all my information and there is a gmail email account icon, but the account doesn't work. I set it up again in the Email Setup section, but its not working. I removed what I did and the gmail icon is still there, but doesn't work. Can anyone help? My IT dept rep is an absolute ***** and has done nothing to help me with this problem besides telling me "well, I guess you just can't use Gmail on this phone", which is absurd since I could use it on the old one, so I know BB supports it.
View 10 Replies View RelatedCan't seem to e mail videos and can't view them on the laptop or burn them!
View 5 Replies View RelatedIf I don't touch the phone ie make calls txt etc then it will stay on until the battery dies. if I pick it up and use it in anyway after a few minutes it will shut down(red light) and try to restart. and I mean try because it goes into a restart loop but only the timer dial shows up for a second or two and then red light light again. Even if I pull the battery and reinstall it still does not boot. However if I install a different battery(spare) the phone will completely startup. I have tried upgrading the os downgrading the os, unistalling all third party apps nothing helps. PS auto on/off is disabled. And why does putting a different battery in it change anything?
View 1 Replies View RelatedI can send and received messages but can not send or receive phone calls. i notice at the top right hand corner of the screen there is something that looks like a golf tee and next to it is the word OFF I have not been able to use the phone for a couple of days because i lost the charger - i have new charger and the phone is now fully charged.
View 2 Replies View RelatedI have this error code on start up. I read the other forums and have tried safe start up (by holding the back button) does not work, tried to erase the lastest 3rd party app via bb desk top but will not connect, and tried to download BBSAK but I cant seem to download the free app, the site is not letting me register. What can I try next? Can anyone email me the BBSAK app?
View 10 Replies View RelatedWhich would you all prefer?
View 14 Replies View RelatedI was searching google on the default browser on my new Tour, and can't seem to copy simple text. Is there a way to copy text in the browser? Please, let me know.
View 5 Replies View RelatedI am having a problem opening attachments in my emails. They are usually jpg or png files, which I have never had an issue opening before. I choose "open attachment" from the menu, and the little red clock that appears next to the file just stays there. If i click the trackball, i get a prompt to resend the request, but clicking "yes" doesn't do anything. I recently upgraded to leaked OS .662, but I'm not convinced that is the problem because a coworker has OS 4.7.1.40 (original OS) and he is also experiencing the same problem.
View 7 Replies View RelatedI cant synch my contacts.it comes up unable to read application, why is this happening? I need to backup my contacts and i cant
View 14 Replies View RelatedI just upgraded to 5.0.0.419 on the Tour. I had to use the AppLoader because the desktop manager wouldnt work. I have done this many times with my storm and everything seemed to go well. I turned on my phone and it started like usual but all my information is gone. My contacts, messages, applications, everything. It did not back up any of the stuff before upgrading, but when i went to put an old back up on my device it asked if I wanted to override all the stuff that's already on it (1100 text messages, 100 contacts, 500 emails, etc.)So it seems like the stuff is on my phone, but i cannot find it.
View 7 Replies View RelatedI had created a folder for some of my pictures on my phone and accidentally made it hidden. How do I make it so I am able to see it again? I've tried pretty much everything from options in imaging to settings.
View 4 Replies View RelatedI am having the same issue described in the overview of article KB11172, and have tried all the solutions listed there, but to no avail. The odd thing is, I have 4 9630s connected to my BES, and 2 are working fine, and 2 are not able to receive the emails. How could this be? Something on the handhelds?
View 3 Replies View Related