I Have A Verizon BlackBerry Tour And Right Now Its Bricked With Reload Software Error 552, I Have Read Where i can connect it to the PC and restore it, but the only problem is that it wont even connect to my pc,it isnt connected to desktop manager or the pc
View 14 RepliesI work for a Verizon premium retailer (aka indirect store). So of course we don't have all the resources/equipment that a corp store does, but we still try to solve issues to the best of our ability unlike many indirects.
I had a guy come in yesterday with what I believe to be a bricked Tour...basically was stuck on the white screen that said it needed to be taken "for repair." After some quick research here I concluded it was probably due to the 5.0 problems people have been having and I had a new one shipped out to him next day under warranty.
The problem is he aparently has tons of contacts, and of course like many people didn't use DM to do backups. Is there any way that those contacts could be accessed? We do have the same machine a corp store uses but I'm thinking that's not going to pull them...I didn't know if there was a way to restore a earlier OS with DM and keep the contacts. I'm guessing no, but figured I'd check the best source!
So I was using VZ Navigator for a little road trip this weekend, and as I was using it I noticed my Tour getting very hot. I checked the temp and Meterberry said it was 114 degrees! So I turned off VZ Navigator but a few minutes later my phone restarted itself and now the only screen I can see is a white one saying: "Technical Issues Please Return to Place of Purchase for Repair". Took it to VZW and they told me I need to get one overnighted to me and there was nothing they could do. Oh and I tried Desktop Manager and it wont recognize my bb no matter what I did (even the version without media manager). So now I play the waiting game without my BB. Has anyone else run into this problem with their tour overheating?
View 4 Replies View RelatedI bricked my 9630 and I am thinking of upgrading to 5.0. My carrier has not supplied me with a 5.0 yet, so I was thinking of using the Verizon 9630 5.0 version. My question is if I am not successful loading the 5.0, is it easy to reinstall my 4.7 from my carrier or will I run into a problem?
View 5 Replies View RelatedI was reloading the OS and at some point it DC'd or something in the final stages of the installation, and it wont reconnect now....the operating system seems to be fine, but it has none of my stuff on it, how can i get it connect to reload my data?
View 6 Replies View RelatedI had a Blackberry Tour 9630 (sprint) that got stolen while in Slovenia. I ordered a replacement from sprint (same Tour 9630) and they neglected to tell me that the phone must be activated before it was sent out to me. So, I receive the phone and the SIM card and spend about 3 hours on the phone with Sprint customer service trying to get BIS services to work. Voice services work just fine but BIS services don't work at all. I confirm that BIS is activated on my phone and international roaming is active, check on both.So after hours on the phone they come to the conclusion that the phone needed to be activated in the US before it was shipped out to me. I then go another route, knowing that my phone is unlocked, {SIM, network, network subnet, service provider, and corporate} all say "disabled", and try to use my Slovenian SIM card (SI MOBIL) with BIS services activated and still only voice. I even try the Slovenian SIM card in a colleague's blackberry and it works just fine.
View 1 Replies View RelatedBefore moving to Rwanda I purchased a BB 9630 through Sprint, my US provider. Upon arriving in Rwanda, October 7, I took the phone to MTN Rwanda. They put in a sim card and everything worked perfect: browser, emails, etc. On October 20 I quit receiving emails and could no longer access internet.
View 6 Replies View RelatedRecently purchased an unlocked verizon bb 9630 tour. I have connected it to my verizon account and I have a data plan, but i cannot connect to the internet. There isnt even a browser icon on the phone. How do I set up the network? Verizon doesnt let you have a bb unless you pay for a data plan, it would be pointless to have it without internet working!
View 1 Replies View Relatedi am using a tour 9630 version model.....with airtel carrier.....i am not able to connect to my BIS services from past 3 days even thou my BIS plan is activated....i have tried all the procedures...but ders no effect even aftr wiping also.
View 1 Replies View RelatedWhen I connect my blackberry to my computer the media card isnt showing up. Can anyone help? I wanted to add ringtones
View 5 Replies View RelatedI just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
View 14 Replies View RelatedI have a unlocked Blackberry Tour 9630 that I purchased off ebay. I'm using it with a generic T-mobile internet plan, (someone told me that it would work).
However, whenever I open the browser I would get this error: "Your decivce does not currently have any Browser Configration Service Book entries, Please contact your service provider to enable the Browser on your device".What does this mean, and how can I fix it?
I have this error code on start up. I read the other forums and have tried safe start up (by holding the back button) does not work, tried to erase the lastest 3rd party app via bb desk top but will not connect, and tried to download BBSAK but I cant seem to download the free app, the site is not letting me register. What can I try next? Can anyone email me the BBSAK app?
View 10 Replies View RelatedWhich would you all prefer?
View 14 Replies View RelatedCan you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?
View 10 Replies View RelatedI've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
Is this possible if so how?
View 8 Replies View RelatedI've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.
I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
View 13 Replies View RelatedThis is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
View 5 Replies View Relatedhas any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
View 8 Replies View RelatedI just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
View 7 Replies View RelatedJust went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
View 6 Replies View RelatedI dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.
View 7 Replies View RelatedI'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
View 8 Replies View RelatedIm trying to switch my sprint BB to tmobile and i need the imei number but whn i dial #06# it doesnt pop up
View 10 Replies View RelatedI have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?
View 5 Replies View RelatedI recently owned the curve 8530 and liked the setting to make the messages appear in bubble format rather then line separated. The Tour that i have now does not have that option. Does anyone know if it exists due to an OS upgrade, or anyway else i can get sms to display in bubbles?
View 14 Replies View RelatedI just upgraded from my old Curve 8330 to the Tour 9630, both on Verizon, and I couldn't be happier with my new device -- except for one thing. The Curve had a great "standby" function I could use at night, in which the phone would lock its keyboard and effectively shut down, but still be able to receive calls if one came in. This also saved lots of battery power. After hours' worth of mashing the top "lock" and "mute" buttons on the Tour, and searching through the internal menus, I can't seem to find a similar mode on my new phone.
First: If there's a thread about this already somewhere else, I beg your pardon; I'd be grateful for a link and I'll be on my way there. But if not, does anybody know whether some devices just do not have a standby mode anymore as part of OS 5, or whether there might be something wrong with my phone because its mute key won't activate standby mode?
The key lock button the top left works, but, at least on my Curve, the key lock and standby were two very different things -- I'd lock the keyboard when I put the phone in my pocket, but I'd put it on standby before bed every night. Does key-lock mode on the Tour replace standby?
