BB Tour 9630 :: Unable To View / Email Videos

Mar 2, 2010

Can't seem to e mail videos and can't view them on the laptop or burn them!

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BB Tour :: 9630 Tour - Unable To Setup Email?

Oct 3, 2012

I am unable to setup my gmail account because I don't see the 'I want to create or add an email address' option button in the email setup screen..The setup screen only displays 'I want to use a work email account with a BlackBerry Enterprise Server'

Is there a way to add the 'I want to create or add an email address' to the email setup screen.?Do I need to flash the os? how do I do that?

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BB Tour 9630 :: Tour Calendar Day View Entries In Future Date?

Jul 14, 2010

I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.

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BB Tour 9630 :: Unable To Remove Email Account?

Jun 1, 2010

I recently upgraded to the Tour from the 8830 at work. My IT dept transfered all my information and there is a gmail email account icon, but the account doesn't work. I set it up again in the Email Setup section, but its not working. I removed what I did and the gmail icon is still there, but doesn't work. Can anyone help? My IT dept rep is an absolute ***** and has done nothing to help me with this problem besides telling me "well, I guess you just can't use Gmail on this phone", which is absurd since I could use it on the old one, so I know BB supports it.

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BB Tour 9630 :: Unable To Receive Email Messages From BES To Smartphone

Aug 23, 2010

I am having the same issue described in the overview of article KB11172, and have tried all the solutions listed there, but to no avail. The odd thing is, I have 4 9630s connected to my BES, and 2 are working fine, and 2 are not able to receive the emails. How could this be? Something on the handhelds?

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BB Tour 9630 :: No Audio On Videos Recorded With Tour?

Mar 28, 2010

I'm having an odd problem that started about a month ago - all the videos I record on the tour have no audio. I checked the options and there isn't a "mute" setting - I've changed the audio profile and that doesn't help.I can't figure out why it's recording the video with no sound. The voice recorder works fine so its not the microphone.

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BB Tour 9630 :: Putting Videos From Tour To PC

Feb 1, 2010

Can you put videos from tour to p.c. I can't seem to be able to accomplish this.

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BB Software :: 9630 Not Able To View Streaming Videos?

May 8, 2011

Not sure if they are related or not, but about 2 weeks ago,I haven't been able to view steaming videos- I am getting a notice that I have to download Adobe flash 10. When I try to download it, I get the message"unsupported format"I also cannot open attachments in emails- the two starting happening at the same time.I have 5.0 software installed.

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BB Tour 9630 :: View On 5.0

Jan 6, 2010

I just upgraded to 5.0. It was pretty painless.

-Downloaded 5.0
-Installed it on my computer
-Backed up with desktop manager
-installed with desktop manager

I didn't use BBSak and all my 3rd party apps were there after the install. I did have to enter activation codes for some purchased apps.

I racked my brain about installing .230 and never did. When this last leak came out, I finally got up the courage to upgrade.

After upgrading, I don't see what all the fuss is about. I don't see anything electrifying about 5.0 as compared to 4.7... I never had a problem with 4.7 and I don't have any complaints about 5.0.

what all the fuss is about with 5.0?

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BB Tour :: 8520 - Can't View Any Videos On Facebook

Feb 12, 2011

I have a 8520 curve & can't view any videos on facebook!!every time I click on the link,it just reloads the page!!I've downloaded opera mini & that does the same thing & through the web browser!Is there any way of veiwing facebook videos?

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BB Tour 9630 :: View Amount Of Data Used

May 27, 2010

How can I see how many GB's of data I have used for the current month on my Tour?

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BB Tour 9630 :: View AT&T Coverage With An Unactivated AT&T Sim Card

Jan 18, 2010

So I purchased a new AT&T sim card online just for the purpose of viewing AT&T's coverage on my tour. When I put the unactivated sim card into my tour and switch it to GSM mode, I get the sos symbol. This card has been activated under prepaid but I believe the activation ran out since I never bothered to add money to account. I just wanted to see how AT&T's signal compared to Verizon's. My question is does the Sim card have to be activated for you to be able to view the carriers signal? My Tour is unlocked.

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BB Tour 9630 :: Requires Media Card To Take Videos?

Apr 10, 2010

How come it now requires a media card to take videos with the Blackberry Tour? It didn't before the update, which I'm really not a fan of because of the changes to SMS messages.Is there a way to change this so the videos save directly on the phone like they used to? Or am I going to need a new way to take videos from now on. I don't really care about the videos I lost, since anything that I wanted from those I email to myself anyway, but I'd like to be able to take new videos.

If there's no direct fix to that is there a way to change back to the old OS before the update? Because, frankly, I don't like this one at all. It added nothing of any value and destroyed the ability for me to take videos and made the text messages screen look insanely dumb.

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BB Tour 9630 :: Having Troubles Viewing Videos From Internet Sites

May 4, 2010

Im having troubles viewing videos from internet sites. Heres an example of what I was looking at and wont play. Tractor Videos.com Everytime I click on a video wether it be at this site or others it says error and something else. Is there something I can change or do to make this work. THanks for any help. Im new to blackberry.

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BB Tour 9630 :: Web OS And Forwarding Email To Tour?

May 21, 2010

My company is moving all web mail services to webos. Therefore I cannot connect to my company email using my blackberry. Is there a way to automatically forward the messages off an HTC Touch to my Blackberry so that I dont have to carry two phones (the one I like and the one that I need for email)?

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BB Tour 9630 :: Email Notifications - Settings That Email Is Silent And Calls On Vibrate?

Jul 13, 2010

I am new the blackberry and I have a Tour. I have tried to set up the notification settings such that the email is silent and the phone calls are on vibrate- is there a way to do that?

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IPhone :: Unable To View Photos And Videos - Camera Isn't Working

Mar 21, 2012

my camera isnt working... I'm able to view all of my past photos and videos fine. But when it comes to take new ones i'm unable to do so. When I launch the camera app it stays stuck on a closed shutter; when I press the camera button to snap a new photo/vid nothing happens... it just stays on this lovely screen.

Info:
iPhone 4, iOS 5.1.1

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Motorola Droid 3 :: Unable To Open/view/play Mp4 Videos?

Aug 26, 2011

i can not view/play videos on facebook; neither from the browser or the app. i can play Internet videos and vimeo videos on facebook. it seems to be only ones labeled hd. when i called verizon about it, they sent me another phone. the problem did not go away. i assume it is a setting somewhere that i can not find. it does not give me an error message. it simply says: "error file cannot be displayed or played." i believe they are all in .mp4 i tried downloading another video app to see if it could play them. it can not do it either.

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BB Tour 9630 :: New User Seeking Helpful Hints For Verizon TOUR 9630

Jan 16, 2010

I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.

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Galaxy S6 :: Unable To View Embedded Videos Using Opera Browser - Can't Load Plugin

Aug 1, 2015

I can't view embedded videos using opera, it says 'can't load plugin' where the video would display itself. But it only seems to be an issue with vBulletin boards. I have no problem with embedded videos using other browsers.

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BB Tour 9630 :: Unable To Unlock

Aug 1, 2010

I have just recieved an unlock code for my Blackberry Tour 9630, and noticed that when i turn off all network connections and go to Options>Advanced Options>Sim Card and type in MEPD nothing comes up telling me the status of my device i then type in MEP2 and still nothing. I have done it with and without the sprint sim card, i have also done a couple of battery pulls thinking that may fix the problem but no deal. Although when it does have the sim inside of it it says "SIM card: Security Disabled" I have driphters v12.1 hybrid, anyone think that may have an effect? i will go ahead and attach photos of the screen with and without the Sim.

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BB Tour 9630 :: Email Prompt Bug 732

Sep 4, 2010

I got a replacement phone from insurance and then restored it - it came w. OS 5.0.0.732However, all the new email that i receive only let me "delete or cancel".I have the correct setting for the Email reconciliation:
Delete On: Prompt
Wireless Reconcile: On
On Conflicts: Mailbox Wins
Any help would be really appreciated. I know other people have reported this problem w. different OS's on different phones.

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BB Tour 9630 :: No Registration Email

Feb 3, 2010

Just did a battery pull with OS 5.0.0.419 and for the first time since the upgrade there was no email about registering with the network after the unit booted up!! Maybe it stops after a while.

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BB Tour 9630 :: Using An Edu Email Address.

Jul 29, 2010

I'm a college student and the main email i use is the email i have been given by the school. once i first purchased my blackberry i set up that email account but it never would work. Is it just not possible to use an "edu" address or am i doing something wrong?

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BB Tour 9630 :: Unable To Zoom Camera

Jan 18, 2010

why does my camera not zoom? the "+" is there but when i use the track ball to zoom, nothing happens

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BB Tour 9630 :: Unable To Receive All Emails

Jan 24, 2010

I spent 4 hours on the phone today with Verizon trying to figure out why only certain emails come to my device. I've updated the service books, tables, deleted my email account, created a new one, books and tables again, pulled the battery, everything. Nothing seems to work.I was getting all my emails last week and over the weekend I've just started to get only a few (call it 2/7 on average). Can anyone help me with what is going on?! This is very frustrating and the Verizon guys are about as helpful as rocks.

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BB Tour :: 9630 Unable To Use The Internet Or Messenger

Jun 7, 2012

I have a blackberry tour 9630 which I bought online. I am in South Africa, so the network I am currently using is Vodacom. The phone is on Verizon network am able to activate my Blackberry Internet Services, but these however, do not work. I am unable to use the Internet or use Blackberry messanager.Vodacom says that they do not support this phone therefore dont have the settings. Is anyone able to assit me or give me advice of how to activate and have a fully functional Internet and Blackberry messenger services?

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BB Tour :: Unable To Connect BIS Services On 9630?

Oct 6, 2012

i am using a tour 9630 version model.....with airtel carrier.....i am not able to connect to my BIS services from past 3 days even thou my BIS plan is activated....i have tried all the procedures...but ders no effect even aftr wiping also.

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BB Tour 9630 :: Phone Will Not Forward A Sms As Email

Jan 27, 2010

My girlfriends Tour will not forward a sms as an email.She can forward emails, just not text messages. She is running .61 and has had the phone since Christmas.

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BB Tour 9630 :: Email Account Error

May 2, 2010

My schools email server went down the other day, and now it is back up. Between the process of it going down, i was no longer revieving emails on my phone, so I deleted the account in hopes to simply re-add it and be back in business.Now that I deleted it, im not able to re-add it. Go figure. Im putting my account and password in correctly, and usually it would just load onto my phone. Say I were to restore a prior backup when the email was working, will it be all set?What the heck am i missing this time?

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BB Tour 9630 :: Email Being Deleted After 1-2 Hours

Mar 5, 2010

I am new here so please be kind if I am not up to speed.Looked through a bunch of other threads and have found nothing.My email is being deleted on my 9630 after 1-2 hours if I don't open it.

If I open a message it will be there indefinitely, but if I don't open a message it only stays in the inbox for one to two hours, then just disappears.I come into work in the morning and there are 20 or so unopened emails in my POP3 account, but only one or two on my phone, and none older than an hour or so.

Been testing this and, like clock work, the emails are deleted even though I have not erased or even opened them in my outlook app or on the POP3 server.Has anyone else had this issue Verizon has had me do both soft and hard resets of the phone with no solution.Maybe I got a special "Tiger Woods Edition 9630"?

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