BB Bold 9650 :: BBM / Browser Not Working With Data Plan
Sep 17, 2010
i currently puchased an unlocked blackberry 9650, and previously i had a 9700.when i put my Sim card it, i am unable to connect to the internet via Rogers wireless. whenever i go to the browser it always states that it is a Wi-Fi service. BUT when i connect via a wi-fi connection it works fine. So i don't understand the problem. I have a data plan and everything when i got my 9700, so i dont see why it wont work for 9650
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Sep 17, 2010
I currently purchased an unlocked blackberry 9650, and previously I had a 9700. When I put my Sim card it, I am unable to connect to the internet via Rogers wireless. Whenever I go to the browser it always states that it is a WiFi service. But when I connect via a wifi connection it works fine. So I don't understand the problem. I have a data plan and everything when I got my 9700, so I don't see why it wont work for 9650.
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Aug 23, 2010
I am wondering what the differences are between the enterprise data plan and the regular blackberry data plan. I currently use Outlook at work and want to be able to both send and receive my work e-mail on my blackberry. Is there a way to do this without getting the enterprise data plan? If possible, What are the downsides to doing this without the enterprise data plan?
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Jun 9, 2012
Verizon, Bold, 9650. A few days ago web browsing just stopped.It slowly looks like it wants to load the page and shows the page name, but after a long time nothing ultimately happens. I can send/receive emails, texts, calls, use apps, calendar, everything but websites, in both BIS 3G mode and WiFi.I haven't loaded anything new lately.
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Feb 15, 2010
I just got an used Bold 9700. I haven't gotten a data plan yet, but I will be upgrading to one very soon. Anyways, I was playing around with the GPS with the wifi radio turned off, the BB maps was working properly. Any explanations to this? I thought BB maps has to work with a data plan?
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Nov 4, 2012
i upgraded the software on my 9900 and now my data plan isnt working.i dont know what to do, tryied calling the network they promised to help and this is from this morning.
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Jan 20, 2011
I am on an unlocked Tour 9630, and I currently don't have a Blackberry data plan. What I do have though is AT&T, and I have a regular internet service with them. Is there any way I can perhaps start using the browser on my phone?
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Apr 1, 2012
BB Curve 8520 Browser works only when active wi-fi.. Do have bb browser plan and can do browsing on it.. but whenever I am trying to open browser.. it say this is a whi-fi service.. please ensure that your device has an active wi-fi and try again..
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Jul 1, 2010
So I did this tutotrial on how to update my blackberry tour without a PLAN LINK: How To: Upgrade BB With(out) a Data plan! - BlackBerryForums.com : Your Number One BlackBerry Community and on top of that my blackberry is DISCONNECTED at the moment because i will be Flashing my sprint bb tour to metro pcs. and i saw a comment that said the browser would be gone.
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Jan 25, 2010
I just updated my Unlocked Verizon Storm 9530 to new OS 5.0.0328 after 2 weeks trying. after great help from BBstorm4me, I was able to complete upgrade. I installed my backup to reinstall my contacts but I now have no browser and the instructions of register now from the Advance options does not work!!! It stays blank. My phone is working with calls and text but no Internet? It was working fine prior to OS update. How do I get my Internet back and my Browser?
I see all these great post for those on At&T and Verizon, but no one is listing any info to those users that are not paying 100.00 + bucks a month! Im in California and am using Cricket paying only 45.00 per month with unlimited text, calls, and internet. I paid $75.00 for the BB 9530 and $30.00 to flash. I surely dont want to pay another 30.00 to re-flash the phone just to get the internet back that was working fine prior to OS upgrade.
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Aug 18, 2010
My phone is 3 days old and did not have issues until last night. The browser allows me to initally connect ot a webpage, but will not allow me to click on any links. The cursor switches appropriately when just navigating vs. hovering over a link, but the track pad will not regist any "clicks".Has anyone encountered this or know of the fix?
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Mar 8, 2010
I bought my blackberry bold 2 weeks ago with a data plan but the GPS isn't working.
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Apr 16, 2011
is it allright if my BB data plan is working on a GPRS (capital letters) connection but without the BB icon? I clarify... with a wi-fi connection, I have UMA and the BB icon, and everything is fine when I'm outside, I have GPRS (capital letters), and BB services seem to work as well, but no BB icon.The Orange assitance told me that as long as the services are working, it doesn't matter whether I have the icon or not, but it seems weird to me.
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Feb 18, 2010
I've never been able to use blackberry maps, as I don't have a data plan, and my 8900 is blocked from all data usage aside from wifi. Blackberry maps just never loads the maps, which is understandable. I'm on rogers by the way. So I've installed 5.0 recently, and I loaded up blackberry maps while I was fooling around, and it started downloading the maps and such. No matter what I have done, this has NEVER worked in the past. I don't have any gps capabilities, but the maps are downloading. What happened here? I've used 5.0 before, and this hasn't worked. And I don't have a data plan still.
One oddity is the maps load extremely strange (random pieces missing in the middle), and the application itself is glitchy. It will freeze when I zoom in or pan around occasionally, and its really unusable. I'm using the latest officially released 5.0, 461 I believe.
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Aug 10, 2010
I have a 3GS unlocked to t-mobile and have unlimited data but when I'm not on wifi my apps that require an Internet connection don't work and when I try to open a page in safari it says your current plan is not compatible with this device. Please click here to view plan options. I have epc.tmobile.com under the network apn settings. Does anyone else have this problem or know what to do?
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Aug 19, 2011
I recently purchased a BlackBerry Verizon Storm 9530 from a website....the BBM and internet data plan doesn't work even after activating the plan through my carrier (Vodafone)..
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Oct 26, 2011
I have a BB 8900 on v.5 on Rogers (in Ontario) with no data plan. When I do a battery pull, when the phone first comes on, it says EDGE at the top and apps such as twitter, sirius sat radio, and bb app world all work fine for about an hour. Eventually, the EDGE changes to edge (as I believe it should, since I have no data plan) and these apps stop working- well they work, but won't connect. The browser still works fine. Data services set to on, roaming off, connection=wifi preferred. Is this to be expected since I don't have data? I don't remember having this problem before I upgraded to v5...
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Jun 22, 2010
So on my tour all I used was Opera Mini as my browser, but I can't seem to get Opera to work on my bold. It freezes up and the trackpad is wayyyy too sensitive. Hopefully Opera will fix this issue, but until then what is everyone using now? Bolt? BB browser?
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Jun 7, 2010
Has anyone tried oprea or bolt browsers yet in their new bolds? I have bolt on my storm and gf tour and I really like it. I was wondering if anyone has had any issues yet?
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Feb 5, 2012
My Blackberry Bold 9650 Browser won't work. I do have the blackberry data plan with AT&T and every time I attempt to open the browser, a message pops up "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again." When I try to change the browser option to internet explorer from Hot Spot browser there are not any other options that come up.
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May 9, 2010
I recently purchased a blackberry 8320 from a friend it was giving some problems like: Cant setup own email account, bis moves slow, msn gives and error.So i decided to do a handheld wipe then after the wipe finished i did a battery pull and then i stop reciving service books like the phone was locked down or something. I called my service provider (Digicel Jamaica) then told me to re-register the HRT which i did before many times and a number of battery pulls and nothing happen so i deiced to post this in the forums and see if i could get any help with these issues
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Jul 12, 2010
I have a question about the way the phone uses its internet services. I currently have the original Blackberry Tour 9630 with Verizon, and the browser works off of my signal. So whenever I have a signal, I have internet. Is this new Bold the same way? My sister has it and we were in the car today and it said internet coverage was not found. I was just curious if it was strictly JUST wifi or if it runs off the signal AND wifi. If somebody could help clear it up for me that would be great.
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Jan 4, 2010
I have the 8520, and have no data plan with my carrier in my post payment plan, i thought , since i have wi-fi at home, office and tons of hot spots. I can use my BB to access the web using free wi-fi as i have been doing with my last 4 smartphones.Big mistake. i have been charged 55 us last month, for data transfer use , i ran to my planŽs assistance office ( telcel in Mexico ), and the answer i got was. you have to get a data plan from us to be able to use wi-fi ( obviuosly i stared at her , just nodding my head ).There is no point in having a device that has acces to wi fi networks , if i cant access the wi fi network without you data plan, so i got the lady to bring the tech guy. His response was...naaahhh...it will access the wi fi. but weŽll charge u anyway. you need to disable the network from the phone and only leave the wi fi option on so you can access without any other charge, but this will leave you with no phone connection.
Is this real? did i just spend 399us in a gadget that has wi fi capabilities but will not be able to get on any wi fi connection form home or work, without being charged for data transmission over my cell providers network?cmon this sounds as stupid as it does in my head ? i would be really disapointed if i just left my old Nokia E71 SPhone, for this beautiful BB Curve 8520 THAT DOES NOT CONNECT TO THE WI Fi.
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Aug 4, 2012
I just bought a Blackberry Bold 9900 and I have a data plan with T-Mobile. I was just wondering if there was a speical type of data plan you have to have with this phone because mine doesn't seem to be working.
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Dec 23, 2011
I have searched a little bit about this subject but everybody says something different. In few days I will buy a BB Bold 9900. I won't have a Blackberry Data Plan. Can I use BBM with wi-fi? I have read some places that some people are talking about using BBM on wi-fi when they are overseas when they don't use their data plan. Is it something possible?
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Sep 17, 2010
Can someone tell me what the difference between internet browser and hotspot browser settings are?
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Sep 3, 2010
This is my very first post so please excuse me if I have posted my question/problem in the wrong section.My wife and I have VERY recently bought new Blackberry Bold 9650 phones, they are our very first smartphones. My wife loves to read so I went to the Blackberry App World and downloaded the app FREEBOOKS on her phone, the app itself installed just fine but every time I try to download a book for her, and even sometimes just SEARCHING for a book, it will give me an error message that reads
The server returned the following
error while attempting to fulfill
your request: "CONNECTION TIMED OUT".
Can someone PLEASE possibly help with this problem OR direct me to the correct section that can assist me. I have been to my Verizon store and they were absolutely NO help after waiting for over an hour.
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Jun 29, 2011
Does anybody know how to change the minimum font size for web content? my new phone version 6 does not have the general properties option under browser options like my old phone which allows you to change the minimum font size
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Jun 12, 2010
Right now I'm on a TELUS family plan with 4 people and there are no iPhones. I want to get an iPhone and have it on the family plan but also not buy a data plan. Is it possible to do this? So basically my plan would be around $25 a month with unlimited text and caller ID.
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Mar 20, 2010
I've called t-mobile support twice, and they confirmed that I have a data plan and don't know why I am getting this message when I try to access the internet. A colleague had this problem, and it was fixed by "reprovisioning" the blackberry. I had them try this but it did not work. Any idea why this is happening? I have business enterprise server, but it is not set up yet - could that be causing the problem?
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Sep 9, 2010
Though I subscribed to my carrier for GPRS services, but the plan has a limit on the data. I have to pay additional if the data exceeds the limit. Therefore when I'm at hotspots or at home, naturally I would want to switch to WIFI to save on costs. Actually,you are right on switching off the data services, it would turn off WIFI as well. So I did a little test. I turned off the entire mobile coverage and left only WIFI on ( which means I'm only connected to my WIFI). I was still able to surf the internet and download both my office and personal emails.
So my only question now is (sort of getting a confirmation), there is no way to turn off the GPRS and leave both the mobile (voice) and WIFI on at the same time?
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