BB Bold 9700 :: Freezing When Powering Up
Jun 10, 2010
Phone is completely unusable at this point. When powering up, the progress bar goes to about 75% complete and then freezes. I cant find any information on this problem on the website but maybe I am not phrasing my problem correctly. Anyone have any suggestions on this besides throwing it out and getting a different phone?
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Jan 3, 2010
My 9700 was being real buugy, not allowing me to open a sms text. So I powered the phone off then back on. I wanted to add some music, when I looked in the music folder I noticed all of my media had been deleted. Not real happy with RIM. I guess this is why the BB is known for being a work tool and not a media device.
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Sep 10, 2010
My Bold 9700 keeps on freezing or has a clock spinning around for which I have to remove the battery to fix the problem. don't mention the fact that I might have too many apps installed as I don't and even if I did why should it be a problem? I have almost 20 apps on my iPhone and it never caused a problem wrt freezing or stalling.RIM should really up their game as Samsung and Apple will leave them so far behind in the market that it will be impossible to ever catch up.
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Jun 28, 2010
Starting yesterday night, every time I would try to open the activity log for my boyfriend, the phone will freeze. I took the battery out and turned the device off. Once back on, I noticed that some of my text messages were missing between us. Its only him, no other contact in my phone. Does anyone know why. When I do a search for it, I see all the text messages even the ones missing but every time I try to pull it up in messages, it doesn't show up and freezes. I've only had the device for a couple of days.
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Mar 30, 2010
I am currently doing a backup and restore on my Windows 7 Laptop (see other thread i started for reason.The tasks have been running fine, until the restoring process/task where it is currently on Task 12/12. However, the task seems to have not made any further progress after approximately 55% of the overall restore process, and 80% of Database: BBGroups. there is no option to cancel (its greyed out) and the yellow bar at the top is telling me not to disconnect the device as the device/data may become unusable if disconnected before the process finishes.
The overall process was quick (approx 15 minutes) until the above it's taken over an hour now and it doesnt seem like it will ever finish.
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Feb 11, 2010
I just got a BB bold 9700. It is a T-mobile phone but I am using it with rogers.I have noticed a problem in that when I take a picture with the camera, it freezes at the "saving..." screen. I can hold down the BB menu button and get out of it, but the "saving..." screen at the bottom still remains. I can do a power on/off and it gets rid of it, and then it gives me the following message:
Uncaught exception:
Application
net_rim_bb_camera(238) is not responding; process terminated
I have noticed that when I press "Sounds and Ring tones" under options it freezes as well (and i get the uncaught exception: Application net_rim_bb_options_app(242) is not responding; process terminated). Similarly I can get out using the BB menu button.I should also note that I cannot get back into the frozen functinos if I get out using the BB menu button until after I restart.
The about screen shows the following:
v5.0.0.330 (Platform 5.1.9.91)
I just did a security wipe and have not added any apps or anything.
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May 30, 2012
I have a friends BB and it's not powering on. It only shows a red led. I've tried the Apploader it detects my phone but then it asks me for a password and I dont have any password.
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Dec 29, 2011
my phone keep powering off and restarting? sometimes it wont even start it just keeps trying to start ?
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Aug 7, 2012
I had loads of advice about batteries and apps running but have cancelled camthem out through a process of elimination.
My phone powers of randomly but most noticeably after a call or when i have it connected via Bluetooth in the car with no apperant reason.
I have drop my phone into my service provider twice. The first time i was given a new phone and once i left the shop the new one did the exact same thing. The second time it came back from repair and reported with no issue. It worked fine for about an hour and then started to power off just like before.
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Sep 8, 2010
I have a Bold 9900 which I just bought 3 months ago. It has been fine over the last 2 months however the last month its been giving a lot of problems. While I was using it the screen went black and I tried to restart it (power back on and taking out the battery and sticking it back it) but the red led light would come on and it would not power up. After sticking it on the charger the red light would come on for 1 minute, then the battery sign would show saying that it is charging but after 1 minute, it would show a red X mark on the battery symbol and it would not power on. I have gone through this process 2 times (I have bought 2 JM1 batteries for the device from blackberry) however it still gives the same problem. I sent it to a phone repair shop and they gave it a try. They say that the batteries are fine, but the blackberry is not able to hold in the charge and has a problem with charging it.
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Jan 16, 2012
My 9780 Bold restarted after I deleted an app, but won't reboot fully. The white loading bar stalls at about 2/3 in, even when I try to start it up again after a battery pull.
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Oct 30, 2012
My BB keeps freezing I keep upgrading all the time but it still keeps doing it
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Sep 19, 2012
my fone keeps freezing and it jst seems to get worse!! av updated the software.
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Nov 22, 2012
Whenever I touch my trackpad using my phone the whole phone freezes. I have had it replaced, I've had new software put into the phone, it was working then over night I wake up and the phone isn't working, and it has done that twice. I have rebooted my phone hundreds of times but the same thing keeps happening, I leave it for a few minutes but that doesn't work either.
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Jun 26, 2012
Does blackberry phones have an 8 month life span? My phone has been freezing and then shutting down. Hard restarts don't work! Don't have much data on the phone
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Oct 18, 2011
I recently updated my phone to the new software, ever since it has kept freezing.Today it turned it self off and while loading until it has completely froze , it is at the end up of the loading bar and the screen goes off until I press a button and it comes back on to the loading bar, is there anyway I can fix this myself?
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Sep 17, 2010
I use SlickTasks and BB Calendar. Past few days I've had a lot going on and can have as many as 8 ST alerts + 3 or so calendar alerts pop up at once. (Don't want it that way, it's just the way it worked out.) Anyway, then by Bold freezes up. Usually under a minute or so, then it finally responds and I can dismiss or delay alerts. Is that too many for the phone to handle? The only thing I've done differently lately is d/l a trial of Calendar Pro last week, but missed the 40% off sale deadline so haven't been using it. No alerts are coming from it.
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May 12, 2012
I am about ready to throw this phone away and I have only had it for 6 months. I have to do a battery pull at least twice a day because it just stops working.
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Feb 14, 2012
I have upgraded facebook and BBM as well as fancy smiles. now my bberry freezes every 5 minutes the battery dies 7 - 8 times per day....
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Nov 18, 2010
I started the wireless update last night before I went to sleep. It got to the restore process and has not moved. I tried a battery pull, I left the battery out for about 2 or 3 minutes. The phone itself is not frozen. It keeps pulling up the icon that lets you know it is TRYING to work, but no progress is being made. This being my third attempt at getting it to work by using a battery pull, It is stuck at 1% and has been trying to complete the update for 28 minutes.
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Aug 28, 2012
I have a Blackberry Torch 9800, and it was working fine. Then it switched itself off randomly and my immediate reaction was to reboot it. However when I done this, my phone froze, literally 1/10th into the line, so it's still very close to the beginning of the reboot. I tried rebooting the phone again and it freezes at the exact same place each time.I have tried leaving the battery out, letting the Blackberry reboot overnight, connecting it to my laptop and nothing has worked.
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May 25, 2011
My 9780 is constantly freezing. A battery pull is all I can do to unfreeze the device, but it freezes again fairly quickly.If I turn the phone on, and check messages, and social feeds the phone usually works normally until I stop.Once I put the phone down, or put it into my pocket it freezes. The only instance where this problem does not occur, is when I have the phone tethered to my computer.I can have the phone on while charging through the wall outlet, and it freezes, but it never happens when I am tethered to my computer.
[code]...
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Mar 29, 2012
I have a Bold 9780. My device keeps freezing with the little black box showing up on the screen showing its busy. It is draining my battery quickly.
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Nov 5, 2012
I am getting extremely frustrated with my phone. For the last couple of weeks, my phone has been freezing. It freezes when I try to send a picture via text message. It freezes when I try to get images in my email. It does not freeze when I use or send pics via BBM. I have deleted pictures, videos and unnecessary apps on my phone. I have pulled the battery on my phone about 50 times in the last couple of weeks, once 6 times in an hour. I have backed it up using BB Desktop. I even bought a new battery but it's still happening. Please note, I have had this phone for 17 months and have NEVER had these issues before. It all started after the last software upgrade (6.0 Bundle 2921 (6.0.0.666, platform 6.6.0.241) about 2 or 3 weeks ago. I am getting extremely frustrated with my phone. For the last couple of weeks, my phone has been freezing. It freezes when I try to send a picture via text message. It freezes when I try to get images in my email. It does not freeze when I use or send pics via BBM. I have deleted pictures, videos and unnecessary apps on my phone. I have pulled the battery on my phone about 50 times in the last couple of weeks, once 6 times in an hour. I have backed it up using BB Desktop. I even bought a new battery but it
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Oct 29, 2011
my bold 9780 on telus has been freezing, and shutting down and everytime it starts back up it does the same thing and shuts down, and sometimes it doesn't even restart, the red LED light blinks 5 times on the black screen. I seriously love this phone but i hate how much trouble its been giving me. And when it is on it either says sim card error, SOS or searching for networks randomly.
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Jun 2, 2012
My Bold 9790 keeps freezing and showing a white blank screen saying "JVC or JVM error" is this a common problem? And if yes or no, is there a solution?
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Feb 17, 2010
I've owned my 9700 for nearly 2 months now and I'm still not used to the keyboard. I prefer my 8310's spaced out keys. has anybody replaced the 9700 keyboard with the Atlas keyboard?
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Jul 26, 2010
I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
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