BB Bold 9700 :: Backup And Restoring / Freezing On Final Task
Mar 30, 2010
I am currently doing a backup and restore on my Windows 7 Laptop (see other thread i started for reason.The tasks have been running fine, until the restoring process/task where it is currently on Task 12/12. However, the task seems to have not made any further progress after approximately 55% of the overall restore process, and 80% of Database: BBGroups. there is no option to cancel (its greyed out) and the yellow bar at the top is telling me not to disconnect the device as the device/data may become unusable if disconnected before the process finishes.
The overall process was quick (approx 15 minutes) until the above it's taken over an hour now and it doesnt seem like it will ever finish.
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Aug 13, 2012
I used the RESTORE option from my back up, the software restored everything except my Contact list. I also tried to restore specific items.... the option to restore contacts does not allow me to tick it for restoration. I have a Bold 9700, abt 2.5 yrs old. Due to some glitch the complete contacts list is in the back-up, my google sync has only half !!
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May 21, 2010
i updated my bold recently and when i did the task app and memo pad was taken off my phone and i have looked everywhere and went into the At&t store but they weren't able to do anything and i'm on a mac with no access to a pc. I have OS 5.0 and i have done a battery pull after i restored it with the task app selected and it still didn't work.
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Aug 16, 2012
I had to wipe my Blackberry and do a re-install. When I restored my backup it did not restore my MMS messages. it was not greyed out and it went through the entire restore but at the end a screen poped up that some data was not restored. how to get my MMS messages restored?
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Apr 15, 2010
On my Clients brand new Blackberry Bold 9700 I can not find the task/memo folders. This bb is on BES and everything else is synced. I have talked to AT&T and they have not idea were it could be. I have also wiped the device clean and restarted the BES setup and that did nothing. Does anyone have any ideas.?
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Apr 30, 2010
Got my bold 9700 a month ago and finally decided to update to the latest firmware using the desktop manager.
Everything was going all fine and dandy but it is currently stuck on task 12 of 12 (restore device data) and hasnt moved for 3 hrs now...I don't want to unplug the device as it says unplugging may render some data unusable!
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Jan 1, 2010
hey, do you guys ever get a blank screen while performing a task on ur BB, supposingly texting someone or surfing the web? my BB9700 will have a blank screen from time to time and i'm worried it'll get worst in the future. is it an OS problem?
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Jul 2, 2012
I just lost my bb so bought new one and tried to restore all my numbers like before, but was having probs as network wasn't set up properly. Now it seems I've lost all backed up contacts. How I can get them. Its backed up my email addresses which I didn't want?
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Jun 16, 2010
I did a normal backup and just before it finished, a message came up saying the DM could not backup one Theme. I clicked OK and then it comes up with another message and it says Backup completed ... click OK .So is it just one theme that's odd and not being backed up? (which I don't mind) With (hopefully) the rest of my stuff backed up as usual.
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Jun 10, 2010
Phone is completely unusable at this point. When powering up, the progress bar goes to about 75% complete and then freezes. I cant find any information on this problem on the website but maybe I am not phrasing my problem correctly. Anyone have any suggestions on this besides throwing it out and getting a different phone?
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Jan 4, 2010
The predictive text input method was turned on before, but now it is turned off and I want to turn it back on. All of the help instructions include steps and/or menu options that are not available on my phone. For example, I can do Options, Language and Text Options, but "Show Text Input Options" does not appear. I also cannot get to the referenced check box anywhere for Predictive Text Input. Can anyone help please?
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Sep 29, 2012
How can I restore my blackberry bold 9700 back to factory settings? The phone has a mind of it's own, only some buttons are working and it keeps turning itself off, calling random people and so on and it's only been since the last update it did.. need to restore.
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Sep 10, 2010
My Bold 9700 keeps on freezing or has a clock spinning around for which I have to remove the battery to fix the problem. don't mention the fact that I might have too many apps installed as I don't and even if I did why should it be a problem? I have almost 20 apps on my iPhone and it never caused a problem wrt freezing or stalling.RIM should really up their game as Samsung and Apple will leave them so far behind in the market that it will be impossible to ever catch up.
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Jun 28, 2010
Starting yesterday night, every time I would try to open the activity log for my boyfriend, the phone will freeze. I took the battery out and turned the device off. Once back on, I noticed that some of my text messages were missing between us. Its only him, no other contact in my phone. Does anyone know why. When I do a search for it, I see all the text messages even the ones missing but every time I try to pull it up in messages, it doesn't show up and freezes. I've only had the device for a couple of days.
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Feb 11, 2010
I just got a BB bold 9700. It is a T-mobile phone but I am using it with rogers.I have noticed a problem in that when I take a picture with the camera, it freezes at the "saving..." screen. I can hold down the BB menu button and get out of it, but the "saving..." screen at the bottom still remains. I can do a power on/off and it gets rid of it, and then it gives me the following message:
Uncaught exception:
Application
net_rim_bb_camera(238) is not responding; process terminated
I have noticed that when I press "Sounds and Ring tones" under options it freezes as well (and i get the uncaught exception: Application net_rim_bb_options_app(242) is not responding; process terminated). Similarly I can get out using the BB menu button.I should also note that I cannot get back into the frozen functinos if I get out using the BB menu button until after I restart.
The about screen shows the following:
v5.0.0.330 (Platform 5.1.9.91)
I just did a security wipe and have not added any apps or anything.
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Oct 19, 2012
I'm using a Blackberry Curve 9300, it seems to freeze a lot lately, sometimes for hours at a time. Like this morning it froze from 12midnight until 5:30am. When it freezes I get a black squared clock at the centre of my screen. I then decided to whip out everything on my phone thinking if I did that everything will be back to normal. After whipping out all my stuff now not only do I still experience the same problem of freezing, I now lost all my BB Messenger contacts that I can't restore. I now don't know what to do. how do I stop my phone from freezing all the the time and how do I restore all my contacts!
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Nov 1, 2011
My Bold 9700 will not back up (via BB Desktop) and will not, as a result, upgrade to the latest version of OS6.It starts off OK, but by halfway through it says there is a problem and that BB Desktop is disconnecting. Only this just leaves the phone hung and all I can do to get the phone back is a battery pull.I have a Bold 9900 coming tomorrow, so unless i get this fixed I am going to have problems upgrading to the new Bold.
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Aug 4, 2012
I have a BB Bold 9700. My service provider is Telstra (Australia). And before you ask, no, a few battery pulls didn't fix my situation.My "4/S" button on my bold has turned super sensitive. if you breathe the wrong way - your text/screen will be filled will dozens of little "s" on the rampage. For example, if you type in the question "How are you today?" it will come up as, "ssshsow assrsse you tosssdssasssy?"As this is a hardware problem with my phone and as I am at the end of my contract, I am quite content to purchase a new phone.
However, due to the "s' button repeating like a bunny and my being half asleep when i checked my phone last night and accidently turning it OFF - I can not enter in my pin number nor my puk number into my phone. (the numbers come up as stars so I can't see which is the number I wish to enter over forty-seven thousand little 4s insinutating their way in.
Typing in the 4 numbers of my pin comes up as "********************"
Tying in the 8 numbers of my PUK comes up as "*******************************************************************"
The keyboard being broken is neither here nor there but I am explaing this to illustrate my dilemma.
(1) is it possible to somehow fiddle something so I can actually see the numbers instead of stars when I enter in my pin and puk code so I am able to delete the "4/s" when they occur and be able to open my phone and then do a backup or
(2) Is it possible to do a back up or unlock the phone using the computer while my phone is now asking for the PUK?
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Jun 21, 2010
Will it be possible to sync my new iP4 from a 3.1.3 backup of a 3G? Or must I install iOS4 on the 3G in order to restore from backup once the iP4 arrives?I am hesitant to install iOS4 on my 3G because of the conflicting reports it slows the phone way down.
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Jun 25, 2010
Just curious - when I get the new iPhone 4, will I be able to restore from one of my 3GS backups in order to get all my settings/saved app data, all that good stuff?Or do you have to set up iPhone 4's as New?
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May 10, 2012
My iPhone was having problems with syncing music from iTunes so I restored it to factory settings, then attempted to restore from one of my previous backups; all seemed to be going fine, the Restore in Progress screen came up on my iPhone, followed by the Apple logo and beneath it a loading bar. About 15 hours later and there's been no movement in the loading bar, it's still empty, so I'm assuming it must be frozen.
Info:
iPhone 3GS, iOS 5.1
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May 16, 2012
i didnot done my iphone4s backup and i go for update and now my phone asking me restore old back up what i can do beacouse i wasn't took my old backup for my phone?
Info:
iPhone 4S
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Jun 19, 2012
A friend's iphone 3GS (IOS 5) is not working and she had a backup. Now she has an iphone 3G (IOS 4.2.1) and wants to restore the backup. How can she do that?
Info:
iPhone 3GS, iOS 5
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Jul 14, 2010
I had to sell my phone so i made a back up file with desktop manager. Is it now possible to extract the contacts from that file?
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Mar 9, 2010
I just got my new Bold 9700 and the included 2 GB memory card is showing up as almost full. Through Media Manager I see the culprit is a bunch of backup files, including a file called ArcNB.NBZ (this file alone is 1.5 GB). Anyone know why this is on here? Can I safely delete it along with other backup files?
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Apr 14, 2010
So I lost my iphone sunday and am getting one from a friend tonight.My 3G was extremely customized with lockinfo and categories and categoriesSB, etc.If I jailbreak this new 3G, and restore from that backup, what exactly will happen if I have nothing installed?I know its best to start completely fresh after a JB, but I have some savedata I dont want to lose for the 2nd time.Would all my apps go back on the phone but in completely random places?Would my backup install mobilesubstrate addons without me doing it manually in Cydia?
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May 7, 2010
So I needed to restore my iphone from a backup because when I tried syncing an app I got an error then everytime I connected my phone to itunes it was asking to either restore from backup or setup as new device and I restored from backup.Just wanted to know if my iphone is still jailbroken after restoring from a backup because I still have Cydia and the other stuff.
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Jun 13, 2010
So like, I have iTunes on this computer that has the perfect back up for my iPhone, but it can't connect to any internets so I can't restore it. Is there a way for me to get that backup file and stuff and put it on a flash drive so I can put it on a different computer that can connect to internet and back up my phone?
And yeah I tried using these file destinations;
On Windows XP: Documents and Settings(username)Application DataApple ComputerMobileSyncBackup
On Windows Vista and Windows 7: Users(username)AppDataRoamingApple ComputerMobileSyncBackup
But I had no luck in finding anything after (username). Like, I don't have 'Application Data' or 'AppData' as a folder on my computer.
Any help would be a lifesaver, seriously.
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May 9, 2012
After restoring from a backup all my songs are gone from my phone. is there a way to get them back other than going back and re-uploading them all individually from my pc?
Info:
iPhone 4, Windows XP
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Jun 28, 2012
I had my iPhone unlocked over the phone. They said I need to backup the iPhone and restore to finish the unlock process. I backed up the iPhone in iTunes already. Will all of my contacts and pictures be deleted when I restore?
Info:
iPhone 3GS, iOS 5.1
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Jul 17, 2012
I got my new Lumia 800 delivered this morning and my old N8 taken away as it was broken - so I no longer have the old phone but need to restore my contacts, messages, calendar and music - desperately, too. I have the backup file that I took yesterday from my N8, but Lumia 800 is not compatible with Nokia Suite so I have installed Zune. This doesn't work either, as I cannot find the option to restore a backup - so I don't know what to do?
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