BB Bold 9700 :: Can Safely Delete Other Backup Files
Mar 9, 2010
I just got my new Bold 9700 and the included 2 GB memory card is showing up as almost full. Through Media Manager I see the culprit is a bunch of backup files, including a file called ArcNB.NBZ (this file alone is 1.5 GB). Anyone know why this is on here? Can I safely delete it along with other backup files?
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Sep 10, 2010
I was messing around with my blackberry and accidentally removed Windows Messenger. How do I get it back. There's no undo button and I realised it as soon as I had done it. I think it's still downloaded on my phone as I am still signed in to messenger, I just can't locate the file. Can anyone help me with this?
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Sep 11, 2014
I have the iPhone5C. I'm an iTunes user and I have iCloud.Â
I have a ton of music bought from iTunes and saved to my iPhone. My iPhone is maxed-out and I can't download any more stuff. I want to retire some music I bought from iTunes but I don't want to delete them permanently. Is there a safe way to delete music from my iPhone but not delete them permanently from iTunes and iCloud?Â
Info:
iPhone 5c, Windows 7
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Jun 16, 2010
I did a normal backup and just before it finished, a message came up saying the DM could not backup one Theme. I clicked OK and then it comes up with another message and it says Backup completed ... click OK .So is it just one theme that's odd and not being backed up? (which I don't mind) With (hopefully) the rest of my stuff backed up as usual.
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Mar 6, 2010
I was going through my memorie card and I was attempting to delete pictures. I would click delete and the message "the selected file is read only.are you sure you wish to delete file" I click yes and the picture is still there.
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May 18, 2012
It wiped my old calendar entries (even though I have "Keep Forever" selected on the options), but I need all the past calendar items because I used it for keeping track of meetings, events, etc.Short of reinstalling an old backup, copying into Outlook, and then re-installing my current version, is there any other way of getting that info out of the backup file and into Outlook. I really don't want to install a previous version of the backup onto my phone because when I do, it never carries over many of the phone ringing settings, etc. and it takes me forever to get things back to normal.(I am running an older version of the device software on my phone (5.0.0.714) because I can't stand the new version's calendar view.)
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Nov 1, 2011
My Bold 9700 will not back up (via BB Desktop) and will not, as a result, upgrade to the latest version of OS6.It starts off OK, but by halfway through it says there is a problem and that BB Desktop is disconnecting. Only this just leaves the phone hung and all I can do to get the phone back is a battery pull.I have a Bold 9900 coming tomorrow, so unless i get this fixed I am going to have problems upgrading to the new Bold.
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Apr 28, 2010
I'm trying to open zip compressed file on my BB Bold and it says: Unable to display file //media card/IM_Main-40.zip Thx for any inputs and I'm a newbie to BB, so forgive for simple questions.
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Sep 11, 2010
How do you copy files from the computer to the BlackBerry 9700? I have a couple of Word and Excel files I like to keep with me on the BB.
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Mar 22, 2012
The data sheet of the BB Bold 9700 says that the video format mp4 as well as the avi format is supported. But when I start a mp4 file only the audio is working. The error message: "the video part is not supported". The avi file format is not supported at all: "cannot open the file".
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Aug 4, 2012
I have a BB Bold 9700. My service provider is Telstra (Australia). And before you ask, no, a few battery pulls didn't fix my situation.My "4/S" button on my bold has turned super sensitive. if you breathe the wrong way - your text/screen will be filled will dozens of little "s" on the rampage. For example, if you type in the question "How are you today?" it will come up as, "ssshsow assrsse you tosssdssasssy?"As this is a hardware problem with my phone and as I am at the end of my contract, I am quite content to purchase a new phone.
However, due to the "s' button repeating like a bunny and my being half asleep when i checked my phone last night and accidently turning it OFF - I can not enter in my pin number nor my puk number into my phone. (the numbers come up as stars so I can't see which is the number I wish to enter over forty-seven thousand little 4s insinutating their way in.
Typing in the 4 numbers of my pin comes up as "********************"
Tying in the 8 numbers of my PUK comes up as "*******************************************************************"
The keyboard being broken is neither here nor there but I am explaing this to illustrate my dilemma.
(1) is it possible to somehow fiddle something so I can actually see the numbers instead of stars when I enter in my pin and puk code so I am able to delete the "4/s" when they occur and be able to open my phone and then do a backup or
(2) Is it possible to do a back up or unlock the phone using the computer while my phone is now asking for the PUK?
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Mar 24, 2010
When I attempt to do OTA with any JAD file I get an error on my phone. The item you selected cannot be displayed. Do you wish to save this file on the media card?
if I click No, it says:
Unsupported media type: jad
if I click yes, it just downloads a very small file and won't let me open it -- its not the full .JAD file anyway, only about 3kb. But what could be wrong?
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May 3, 2010
i used to be able to go to Media, then hit menu key, Explore, and i could view the files on my media card. this option seemed to disappear. where am i going wrong?
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Jul 14, 2010
I had to sell my phone so i made a back up file with desktop manager. Is it now possible to extract the contacts from that file?
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Aug 13, 2012
I used the RESTORE option from my back up, the software restored everything except my Contact list. I also tried to restore specific items.... the option to restore contacts does not allow me to tick it for restoration. I have a Bold 9700, abt 2.5 yrs old. Due to some glitch the complete contacts list is in the back-up, my google sync has only half !!
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Jan 17, 2010
How do u do that on the 9700? i use file explorer..i dont see any option for copy or move.
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Jan 12, 2010
What file folder on the Blackberry (Device Memory), please, is the default for storage of MemoPad txt files? I created a sample memo and cannot find it with the explorer on either the device memory or the sd card. I am wondering whether I can use this for business -- each client has a text file in their own folder, and each client has been assigned a category for task purposes -- the text files have my billing entries, contact information, and notes about the client. I want to make use of MemoPad, but need to better understand how this thing operates.
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Sep 17, 2010
I am having BB 9700 but that dosent have Word, Excel & Power point application. I can't access Word, Excel & Power point file. How can I get it?
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Aug 10, 2010
When I try to run "Documents to Go Files" on 9700 I get the following error message- Error starting DocumentsToGoFiles47: Class'net.rim.device.api.ui.text.Breaklterator' not found. I have removed and reinstalled the "Documents to Go Files" program but get the same error.
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Feb 6, 2014
I want to copy files on my micro sd card and delete other files. I read a lot about the problems with the micro sd card after kitkat. I tried several things. But I could not find a solution. On windows I can copy files on the micro sd card and delete - but as soon as I insert the card in the phone, everything is in the old condition. Any way, how I can easy change files on my micro sd with Lollipop 5.1.
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Jun 1, 2014
Earlier today I decided to have a new wallpaper onto my phone, unfortunately I didn't like how it looked so I decided to delete them. The problem began when I tried to delete them and I found out that the delete option is unavailable due to syncing them onto my phone and what's worse is that the original files are gone. Is there anyway I can get rid of these files?
Info:
iPhone 5c
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Mar 30, 2010
I am currently doing a backup and restore on my Windows 7 Laptop (see other thread i started for reason.The tasks have been running fine, until the restoring process/task where it is currently on Task 12/12. However, the task seems to have not made any further progress after approximately 55% of the overall restore process, and 80% of Database: BBGroups. there is no option to cancel (its greyed out) and the yellow bar at the top is telling me not to disconnect the device as the device/data may become unusable if disconnected before the process finishes.
The overall process was quick (approx 15 minutes) until the above it's taken over an hour now and it doesnt seem like it will ever finish.
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Apr 3, 2010
I just downloaded the new OS, and for some reason my contacts got messed up.
Some contacts were tripled, and doubled, some numbers were moved to different contacts, or deleted.
Is there a simple, or any kind of way to get back my old contacts list from a previous backup, while at the same time keeping the new OS, and replacing only this contact list?
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Feb 10, 2010
My 9700 wont connect to my PC to backup or tu updare the software is keeps on saying "could not establish communication with device" it starts to work but then doesnt finish the job.i did a battery pull, restarted PC tried several times it doesnt work why?
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May 12, 2010
I use an unlocked Storm on T-Mobile. Because it was originally a Verizon phone, it's got VZ Navigator, which I like. My wife has a 9700 for T-Mobile, and I'd like to put VZ Navigator on her phone. Can I use the backup/restore method for that purpose? Can I backup what's on my phone, then "restore" to hers?
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Aug 29, 2010
So I installed the new OS for the 9700 (5.0.0.862 - Vodafone) and my desktop manager isn't letting me add new media files or anything like that. It keeps telling me that I have to turn on Mass Storage Mode for this to work. I have desktop manager 6.
My phone is an unlocked AT&T Bold 9700 and my service provider is Fido (Canada).How do I fix this guys? I'm relatively new to this whole blackberry stuff.
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Jan 25, 2010
So I checked the box to hide files on my media card but it seems that I can't get them back - I am using 5.0.0.423 and the "explore" option is not present when I click the menu button under "media". Any other ideas?
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May 12, 2010
I am new to Blackberry. How do I copy a Word file from my Laptop to the Blackberry Bold 9700 microSD 2GB memory card? Do I use desktop manager? With my Windows mobile, I could access it using Mobile device center.
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Apr 17, 2011
I'm trying to update my BB bold 9700 to 6.0 bundle 1879 (v6.0.0.448 platform 6.6.0.124), when it reaches the modules backup 156 of 660 it says: Application Loader was unable to backup data on your device.
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Jan 5, 2010
when I go to media and click the pictures icon I get a menu in this order:
All Pictures
Picture Folders
Sample Pictures
I have set a folder to store pics in on my media card. After moving all the pics to that folder I go back and under the tab All Pictures those same pictures that I moved to the folder on my media card are there also. I tried to delete those but it says the pictures are in use. How do I remove the pictures from the All Pictures folder? Also is there anyway to delete the Sample Pictures?
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Jan 3, 2010
With computers I know you should un-install programs carefully and a certain way..I was wondering with my blackberry, is there a deifference weather I delete an App using my device, or using the Desktop Manager? Is one safer in the long run?
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