My 9700 wont connect to my PC to backup or tu updare the software is keeps on saying "could not establish communication with device" it starts to work but then doesnt finish the job.i did a battery pull, restarted PC tried several times it doesnt work why?
View 8 RepliesI did a normal backup and just before it finished, a message came up saying the DM could not backup one Theme. I clicked OK and then it comes up with another message and it says Backup completed ... click OK .So is it just one theme that's odd and not being backed up? (which I don't mind) With (hopefully) the rest of my stuff backed up as usual.
View 4 Replies View RelatedMy Bold 9700 will not back up (via BB Desktop) and will not, as a result, upgrade to the latest version of OS6.It starts off OK, but by halfway through it says there is a problem and that BB Desktop is disconnecting. Only this just leaves the phone hung and all I can do to get the phone back is a battery pull.I have a Bold 9900 coming tomorrow, so unless i get this fixed I am going to have problems upgrading to the new Bold.
View 6 Replies View RelatedI have a BB Bold 9700. My service provider is Telstra (Australia). And before you ask, no, a few battery pulls didn't fix my situation.My "4/S" button on my bold has turned super sensitive. if you breathe the wrong way - your text/screen will be filled will dozens of little "s" on the rampage. For example, if you type in the question "How are you today?" it will come up as, "ssshsow assrsse you tosssdssasssy?"As this is a hardware problem with my phone and as I am at the end of my contract, I am quite content to purchase a new phone.
However, due to the "s' button repeating like a bunny and my being half asleep when i checked my phone last night and accidently turning it OFF - I can not enter in my pin number nor my puk number into my phone. (the numbers come up as stars so I can't see which is the number I wish to enter over forty-seven thousand little 4s insinutating their way in.
Typing in the 4 numbers of my pin comes up as "********************"
Tying in the 8 numbers of my PUK comes up as "*******************************************************************"
The keyboard being broken is neither here nor there but I am explaing this to illustrate my dilemma.
(1) is it possible to somehow fiddle something so I can actually see the numbers instead of stars when I enter in my pin and puk code so I am able to delete the "4/s" when they occur and be able to open my phone and then do a backup or
(2) Is it possible to do a back up or unlock the phone using the computer while my phone is now asking for the PUK?
I had to sell my phone so i made a back up file with desktop manager. Is it now possible to extract the contacts from that file?
View 9 Replies View RelatedI just got my new Bold 9700 and the included 2 GB memory card is showing up as almost full. Through Media Manager I see the culprit is a bunch of backup files, including a file called ArcNB.NBZ (this file alone is 1.5 GB). Anyone know why this is on here? Can I safely delete it along with other backup files?
View 14 Replies View RelatedI used the RESTORE option from my back up, the software restored everything except my Contact list. I also tried to restore specific items.... the option to restore contacts does not allow me to tick it for restoration. I have a Bold 9700, abt 2.5 yrs old. Due to some glitch the complete contacts list is in the back-up, my google sync has only half !!
View 6 Replies View RelatedI am currently doing a backup and restore on my Windows 7 Laptop (see other thread i started for reason.The tasks have been running fine, until the restoring process/task where it is currently on Task 12/12. However, the task seems to have not made any further progress after approximately 55% of the overall restore process, and 80% of Database: BBGroups. there is no option to cancel (its greyed out) and the yellow bar at the top is telling me not to disconnect the device as the device/data may become unusable if disconnected before the process finishes.
The overall process was quick (approx 15 minutes) until the above it's taken over an hour now and it doesnt seem like it will ever finish.
I just downloaded the new OS, and for some reason my contacts got messed up.
Some contacts were tripled, and doubled, some numbers were moved to different contacts, or deleted.
Is there a simple, or any kind of way to get back my old contacts list from a previous backup, while at the same time keeping the new OS, and replacing only this contact list?
I use an unlocked Storm on T-Mobile. Because it was originally a Verizon phone, it's got VZ Navigator, which I like. My wife has a 9700 for T-Mobile, and I'd like to put VZ Navigator on her phone. Can I use the backup/restore method for that purpose? Can I backup what's on my phone, then "restore" to hers?
View 4 Replies View RelatedI'm trying to update my BB bold 9700 to 6.0 bundle 1879 (v6.0.0.448 platform 6.6.0.124), when it reaches the modules backup 156 of 660 it says: Application Loader was unable to backup data on your device.
View 2 Replies View RelatedI have just been to Montreal and could not get my bold 9700 to connect to rogers 3G, it would connect to 2G. I am on contract with orange UK. My friend is on 02 UK and had no prob with rogers 3G. I looked at his phone and it had 1 or 2 more "3g bands" listed in the software version? Is this the norm. Are you with orange UK? How many bands do you have listed?
View 4 Replies View RelatedI am completely new to Blackberry and received yesterday my first Bold 9700. The problem is that I cannot connect to my wifi. I have read several post and tried the solutions but nothing works.I checked the password of my connection very carefully and used the WPA2 security setting with the correct password. I checked the MAC adresses.I have a Linsys WRT160N router with WPA2 Personal (TKIP or AES) encryption.The grey-black wifi logo appears which indicated I am connected to a wifi network but am not in a wifi coverage area (even when I am 50 cm from the router).In the wifi diagnostics page there is no ip-address or signal strength, it says "connection of device to AP has failed" (or something like that because it is in Dutch.I have no clue what to do to solve this so can anybody help me please?
View 4 Replies View Relatedgot a new 9700 today it will not connect by bluetooth to my car I used to have a 9000 and it connected faultlessly to both my cars, the 9700 connects to neither It finds the car and asks for the 4 digit code that it accepts but it never actually connects its the same with both cars
version 6 2475 software
I have tried changing every bluetooth setting but no difference?
Plugged my 9700 into desktop manager today & was prompted to update software, which I did. Device now at platform 5.1.0.175, app version: 5.0.0.862 on Vodafone UK. I've noticed that the 'wireless update' option is no longer there.
View 5 Replies View RelatedI recently got an update that required a backup. I left my phone on over night. I woke up and discovered an App Error 603. I clicked reset, then it restarted the phone. However, it takes me back to the backup your data screen at 0%. Then an application permerssion notice comes up with Allow or Deny. I try to click either one and it freezes and goes back to the App Error 603 notice.
View 5 Replies View RelatedI'm using Bold 9790 and I tried to update my OS from 7.0 to 7.1. Before that, I backed my phone up. I faced the smart card error thing but i got though that. Afterwards, I tried to update the OS and the DM prompted me to back my phone up again. And I complied. But then, as it was backing up, it got stuck. How should I get over this issue?
View 1 Replies View RelatedTried running the new software update and all seemed to go fine at first, but now the 'overall backup progress' bar has been dead at 9% for a while and the 'social feeds' above has been stuck on 0% for the same amount of time. Ive tried rebooting but whenever i do this, the update starts up again and gets to the same point before stopping again.
View 9 Replies View RelatedI have been having issues for the last month or so with my 9700. When I get home none of my internet heavy apps or the browser work. Its not every day. Just intermittently. After multiple calls to T-Mo and verification that there were NO issues in my area (a full 3G area) they finally sent me a replacement 9700. I've had it a week and no problems...until today. Same issue. If I put my phone on 2G it seems to work ok if its on 3G/2G it won't connect to the internet at all.Anyone out there know why this could be happening? I had me first 9700 since November with zero internet connectivity issues.
I can't connect to the BlackBerry Desktop Manager. I tried to do it both on Mac and PC.With the mac, it won't connect at all. Stays at 'connecting', 'waiting for device to start' then says it was disconnected.With the PC. It won't recognize the pin. Its set to usb port. I can't click any icons because theres a message saying something like 'make sure your device is connected'
View 4 Replies View RelatedI have a blackberry bold 9700 and i got it a few days ago and every since then ive been trying to get the wifi working.The phones unlocked by the way. I set up the wifi fine but in manage connections i have my network in green beside my wifi and a white tick to the right and its supposed to be a green checkmark im assuming. No matter what i do my wifi symbol wont light up white its still grey and i set up the wifi and it says it succesfully connected but still no wifi. Is it my phone settings or my internet or my phone i dont know right now im so confused. and i have a linksys router and im with roger
View 9 Replies View RelatedI am currenlty with some friends. everyone can connect to the wi-fi but me 6 pc, four iphone etc.even my pc but not my blackberry< It shows the network and the status is connected but the wi-fi icon is never white
View 3 Replies View Relatedi've just bought the 9700 Bold today, and its great but i cannot seem to connect to the internet.. i press browser and try and get on the internet and it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again.'
I would love some feedback.. By the way i dont have any Wi-Fi, i want to use 3G.. there is a 3G symbol in the top right so it should fail connecting to Wi-Fi and go 3G?
I just got my Bold 9700 a few days ago, so I'm still new to the whole blackberry thing. For whatever reason my phone hasn't been able to connect to the internet all day. The weather eye app just hangs for minutes when selected. The score mobile app just says no data available, connection method BIS. Has this happened to anyone else? Are there some settings I should try changing? Should I call my carrier for help? Is this just some temporary outage?
View 7 Replies View Relatedmy bold doesnt seem to be able to connect to my desktop software. Even if i turn on mass storage, my phone isn't recognized by the desktop software at all. i just updated to the latest version, but still doesn't work.
View 5 Replies View RelatedRunning 5.0.0.344 and I haven't found many glitches or faults in it if any. The only thing that hampers productivity is that my wi-fi takes about 2-3 minutes each time to connect regardless how close I am to the router. With the 8900, it would be literally 5 seconds for the wifi button to light up and be connected. Anyone can shed some light on this?
View 14 Replies View RelatedI have blackberry service on my account - I am able to access the internet but my cannot connect to blackberry internet service so I can use facebook add on, instant messenger and personal email.I have been through all settings with my service provider. Host route, manual re-setting phone, installing updated software - absolutely everything. They have even sent me two new phones, but still no joy.
Upon accessing the mobileemail.vodafone.net site, when i enter my IMEI and pin it states my account is de-activated or suspended - upon browsing the web this usually happens with phones bought from ebay/stolen phones. Note-This is a brand new handset, direct from Vodafone.My account is fine, Vodafone can see no problem and have now told me they are out of answers.
I just bought a blackberry bold and it not connecting to the internet. theres a message that says "unable to connect to the internet, please try again later. if the problem persists please contact your service provider." i did that but it didnt help.
View 4 Replies View RelatedI am using BB Bold9700. Once I connected wifi everything is OK and same time I can browse through it. After 2nd day same wifi showing as connected, then trying to brose showing "Unable to connect to the internet please try again later. I this problem persists please contact your provider"
View 10 Replies View RelatedI try to go onto the app world and it says "We cannot connect you to BlackBerry App World. ensure that your device is connected to the wireless network and try again." I also try to use other apps and things don't load at all. I am on T-Mobile pay as you go but I get free internet.
View 5 Replies View RelatedWhile trying to update my apps this morning, the 9700 hung up, as did the Desktop software.I rebooted both. The device works partially but I am missing key features like the browser. When connecting to the device through either the desktop software of the web, I enter the password, which appears to be accepted, then the device hangs again.I can't update or remove the software.I get connectivity through 3G but have no browser.
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