BB Bold :: 9700 Cannot Connect To App World Of Apps?
Jun 26, 2012
I try to go onto the app world and it says "We cannot connect you to BlackBerry App World. ensure that your device is connected to the wireless network and try again." I also try to use other apps and things don't load at all. I am on T-Mobile pay as you go but I get free internet.
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Jul 8, 2010
I've had my 9700 for about 7 months now and have no idea how to access the App World to see apps I don't see an icon on my BB to do so. Is this something that I have to download?
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Aug 11, 2010
In the last week my bold 9700 keeps on displaying memory manager and shows applications I can delete, but won't actually let me delete anything as it's basicall frozen with clock icon ticking away.Strange thing is if I reboot device, and look at available memory it shows 30mb available, but as I watch it ticks its way down to nothing.What could be eating at memory when I'm not doing anything.Device has become basically useless.After this started, I did install new release of OS that was available when connected to my PC hoping that would solve issue.APP world does not display all my installed apps when I go there??
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Aug 10, 2010
I have just bought a brandnew sim-free BB 9700 off Amazon UK and I have updated the OS to the latest version (v5.0.0.593). I use it with a sim-only O2 Germany pay monthly plan. I have also downloaded Apps World (1.1.0.33), Application Center (5.0.0) and BB Maps (5.0.0) using the Mac Desktop Manager, but they do not appear in the menu. They do appear on the Application list under options. I have rebooted the device as outlined in the BB Online Support instructions (pressing alt/cap/del ///// removing the battery) but there's still no sign of the icons. I have thoroughly looked for them, including sub folders etc, but they do not appear anywhere. Can anyone help?
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Jul 28, 2010
Before I get jumped, I looked through the related threads and cant find anything helpful that has been posted within the last year. Not saying its not out there, I just couldnt find it.
I have a 9700 have had it about 7 months with any problems UNTIL about 3 days ago. I noticed my Blackberry Messenger, Yahoo EMAIL, and Facebook applications are no longer connecting. My Blackberry browser is still working. I used to have FireFox and EI as options and since I updated my phone, they have since been erased.
Ive Updated, Ive swiped, Ive returned everything to factory settings. Ive deleted and reloaded all the apps along with replacing my sim card.
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Jan 30, 2010
I continue to be unable to access App World on my ATT 9700. I get the TCP receive time out message or simply the loading bar. Does anyone have a solution for this problem?
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Jul 2, 2012
I've recently experience water damage with my phone and had to claim off insurance. The new phone I was given had a fault and I was told that this is very common with refurbished phones which is what you are given when you claim a new phone with insurance with my network.Today I got my second refurbished phone and am currently trying to set everything up i.e.. The new facebook, bbm, and various other apps I've lived with for a year on my old phone.The problem I'm faced with is that every time I try to download anything via appworld, it comes to a certain point, mostly when trying to log in or sometimes it gets as far as starting to download yet not further than that, the screen freezes and pop up announces that:'blackberry app world is having trouble connecting to the blackberry app world server. Verify your network connections and try again'So..Is this a fault in the phone maybe because it's a refurbished phone and therefore not reliable or truly 'new', or is there anything I could do/try to get some apps!?
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Mar 26, 2012
In December, I was issued a new Bold 9930 from Verizon because the one I had stopped working within the first 2 weeks of me having it. After being issued the new phone, I have been unable to connect to the app world or anything on the Blackberry networks. It says, "BlackBerry App Wold is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again." I took it in to Verizon and they were not able to do anything to get it to work.
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Feb 11, 2010
I am using a new Bold 9700 with 5.0 software. Everytime I try to load the BlackBerry App world, it says I have an unsupported phone. any one know why ? and how I can add Appworld to my 9700 ?
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Jan 16, 2012
I put in my email address and type in my password and then it comes up with the error message again, and for ages now - nothing wants to work?
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Jul 9, 2010
1. I am in a country where App world is SUPPORTED: Turkey
2. My carrier is Vodafone: Even though RIM says it is available to all carriers
3.My phones uses the LATEST firmware (As of 10.07.2010)
BUT, neither from explorer nor from the device I can not get app world.RIM, please UPDATE your IP database! Or I don't know, whatever.Oh, the error is BTW:Unsupported Device
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Aug 21, 2010
every time when i try to install app world on my phone its tells me that "my device does not meet the system requirements that are needed to support blackberry app world". its becuase app world dosent support israel? there is a way to pass it?
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Feb 15, 2012
bought my bold 9780 yesterday and now i want to add some applications but i am receving an error at BlackBerry App World setup step 2 it says "App World Web Plugin ErrorAn error has occurred communicating with the BlackBerry App World Web plugin. restart your device and try again. If you have content protection enabled on your device, please disable and try again. "i am using BOLD 9780?
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May 19, 2012
Lately, this blackberry thing is getting far more weird than ever. I cannot connect to facebook, twitter and app world over 3G, wifi is fine.
Anybody knows how to fix this? or any work around. For the browser, it was the same as for these 3 apps, but telco CS asked me to delete one service book, then try again and it worked since then.
is there any service i have to delete? just for these applications to work?
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Apr 19, 2010
I don't know what it is, but there's a new yellow "world" icon on top of my bb9700 with the number "1" next to it. I have no idea what it is-- I have tried everything to delete it because it's annoying me. What is it, and how do I get rid of it?
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Jun 14, 2010
I have downloaded the new version of app world, but I cannot find the icon. I have verified that it is in my application list and have gone through all of my hidden icons. it's not there. Also, I have tried to download app world through the phone and through pc.
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Jun 23, 2010
When I got my 9700 Bold I downloaded App World and it worked perfectly. A few days ago it stopped working, it kept freezing. I deleted it and tried to reinstall it, but all of a sudden I get a message saying: This device does not support Why? I am in South Africa. App World IS supported here, at least for free apps. I had it, all my family and friends have it, so I know it works in South Africa. Why can I suddenly not download App World?
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Jul 6, 2010
I currently have a blackberry bold 9700, I downloaded blackberry app world and I worked perfectly but once I connected it to my laptop the app world disappeared and know I can not download anything know, but the blackberry app world is still on my application list!Anyone out there can help me getting the icon back so I can start down loading things?
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Jan 30, 2010
I am in HK using the 3 network. I can do everything but seems that I can't not download the BB Apps World from the site. I am using V5.0.0.351 and its that it is not supported. The site says that it only requires a V4.7 or higher but I don't seems to be able to download it.
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Sep 4, 2011
My BB was hang for a day last week so, I returned to the shop for service and 3 days later they msn me and told me that I will have a new phone for replacement. I thought all the problem I had before should be resolved but it didnt!!
1) I had problem with browser before and this "new phone" have the same problem!! (I dont think they replace a new phone for me - i think they only replace the casing )Error message: HTTP Error 400: Bad Request - the server could not understand the page request, or was unable to process it for some reason . Try to log in a different page"
2) BB Apps world - it was working before I sent the devise to the shop for service but now this "new phoen" wont work and error message on display : You must upgrade this version of BB App World to contiune - then I click "download" after 30 seconds then I received the same error message HTTP Error 400 : .....
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Aug 11, 2010
Has anyone not able to open up My World in BlackBerry App World? I did 2 battery pull and I'm still not able to open it. Also I can't get Categories, Top Free, Top Paid or the Search icons to open either.
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Jul 2, 2010
I keep getting the message "Sorry, your devicde does not meet the system requirements that are needed to support Blackberry App World" when I try to download the app directly from the site using wifi. I don't have a data plan yet. I have the Blackberry Bold 9700 v5.0.0.442. Anyone know how to fix this or know what's happening?
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Jan 12, 2010
Just got the new 9700 and everything works except the app world. Personal email works, blackberry messenger works, just not the app world. I downloaded it and i get an error message which is as follows (upgrade your service to a plan that includes browsing and discover a world of possibilties at BlackBerry App World. Contact your service provider for more details). I have the blackberry personal plan, I can browse the internet, but the app world still wont work. I know its not a location issue because my coworker has the Bold 9000 and the same plan as me and his works fine. I have also tried unistalling and reinstalling the app, hard shock etc etc. So what the heck is the issue.
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Aug 26, 2010
I've just upgraded my BB App World and suddenly i can no longer login to My Account. It says my email address was not activated or not registered when i tried retrieving my password. When i check my previous purchase, i can see that the email i have used is the same.Is there any way i can retrieve my ID and password?
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Sep 14, 2010
Here's all the info. you'll need to know to help me with this issue.Blackberry Bold 9650
OS 5.0.0.810
BlackBerry App World 1.1.0.35
Carrier: U.S. Cellular
The issue is when I click BlackBerry App World... then I click My World..It lists all of the applications I have installed... but for some reason it's listing all of the applications I have UNinstalled also....
I have tried to resolve this issue with a technician.My phone was getting an uncaught exception 6 or whatever upon startup.The technician had me do hard resets on my blackberry... that didn't help.He then had me install the desktop manager program, and I went to the spot where it lists all the apps installed on my blackberry.... he had me uninstall all of my apps.
So that took forever to do, then my phone restarted and my apps were gone... he then had me go to the us cellular website and download a file named "9650_512AMEA_PBr5.0.0_rel1367_PL4.2.0.363_A5.0.0.810_U.S._Cellular_.exe
Which is supposed to redo the stuff on my blackberry... so we ran that file, it removed stuff, then redid all the stuff that originally came with my blackberry.... but yet when I do a hard reset, soft reset, or uninstall all my apps, and run the "9650_512AMEA_PBr5.0.0_rel1367_PL4.2.0.363_A5.0.0.810_U.S._Cellular_.exe"
BlackBerry App World is still displaying my UNinstalled apps.... why is it doing this, and how do I make it stop?
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Jun 11, 2010
I just lost my BB App World icon after doing the recommended update to version 1.1.0.35. I downloaded it twice but the icon is nowhere to be found. I know the application is on my phone, when I go to "options" and then "Applications" I see it listed. Just can't find the icon to open it. Usually I can find stuff in the Download folder. I have software version v5.0.0.405 (Platform 5.1.0.112)
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Dec 22, 2011
I have a Bold 9700 and on its last update of Blackberry App World and re-boot I now have this error that says, Uncaught exeception:java.lang.NoClassDefFoundError. I now cannot access the App world for updates or apps.
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Jun 23, 2010
I cannot find the BB App World icon. I think it disappeared after I downloaded the latest version. I have deleted and re-downloaded. I have looked in every folder. I have downloaded and replaced the existing version. I have re-booted by taking the battery out, etc. The software is in my applications. I have gone through every folder clicking on show all also.
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May 22, 2010
Wirelessly posted (BlackBerry9700/5.0.0.545 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/331)
A while back I updated my phone. So I backed up and restored my applications so I didn't lose the few I paid for. The other day I got a notification for an update for one of the applications I downloaded after the update. That got me thinking - since none of my other apps are in the "My World" section of the App World, I haven't been - and won't be - getting any updates for those applications. Is there any way I can add those applications to "My World" so I can get notifications for updates and stuff?
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Sep 3, 2010
I have just been to Montreal and could not get my bold 9700 to connect to rogers 3G, it would connect to 2G. I am on contract with orange UK. My friend is on 02 UK and had no prob with rogers 3G. I looked at his phone and it had 1 or 2 more "3g bands" listed in the software version? Is this the norm. Are you with orange UK? How many bands do you have listed?
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Aug 5, 2010
I am completely new to Blackberry and received yesterday my first Bold 9700. The problem is that I cannot connect to my wifi. I have read several post and tried the solutions but nothing works.I checked the password of my connection very carefully and used the WPA2 security setting with the correct password. I checked the MAC adresses.I have a Linsys WRT160N router with WPA2 Personal (TKIP or AES) encryption.The grey-black wifi logo appears which indicated I am connected to a wifi network but am not in a wifi coverage area (even when I am 50 cm from the router).In the wifi diagnostics page there is no ip-address or signal strength, it says "connection of device to AP has failed" (or something like that because it is in Dutch.I have no clue what to do to solve this so can anybody help me please?
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