BB Bold :: Unable To Connect Smartphone To App World
Feb 15, 2012
bought my bold 9780 yesterday and now i want to add some applications but i am receving an error at BlackBerry App World setup step 2 it says "App World Web Plugin ErrorAn error has occurred communicating with the BlackBerry App World Web plugin. restart your device and try again. If you have content protection enabled on your device, please disable and try again. "i am using BOLD 9780?
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Jan 16, 2012
I put in my email address and type in my password and then it comes up with the error message again, and for ages now - nothing wants to work?
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Sep 2, 2010
I just bought the torch.... everything is fine, email, bbm, everything.. but, broswer...I CANNOT BROWSE!!Only if I connect via wifi the browser works.. if not, it doesnt...what should i do?
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Aug 20, 2011
My BB ID works on the Blackberry website, but I can't use the BB ID on my new Bold 9900 (it says 'unable to log into your Blackberry ID account'). Vodafone suggested I cleaned the memory (options, security, advanced security, memory cleaning), and then tried to delete my old BBID (the one that worked on my old Bold 9700) and set up a new BBID, but that didn't work either. After looking online others have tried security wipes but many say they haven't worked. I'm unable to access Blackberry protect and 'my world' in Blackberry App World, or do anything that involves using my BB ID on my phone
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Sep 7, 2012
My BlackBerry's screen suddenly only appeared with white background.I had a new screen put in. They uninstalled all my applications and now I cant download anything. My BlackBerry Messanger is gone will all my contacts in it and App World is having trouble connecting.
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Oct 19, 2011
I am new to BB & its services & i have BB Torch 9800 model purchsed just recently from authorized BB stores in India. I have downloded BB World app plug in from internet & have also loded Desk top Software. Now when i am connecting to World App in 2nd phase of connection i am getting constant message that "therehas been some error while communication with BB App world. Restart the device & try Again"
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May 12, 2011
updated bb app world yesterday to 2.1.1.2 and now I cannot connect app world on my wireless network. All other internet based icons surf fine.
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Jul 2, 2012
I've recently experience water damage with my phone and had to claim off insurance. The new phone I was given had a fault and I was told that this is very common with refurbished phones which is what you are given when you claim a new phone with insurance with my network.Today I got my second refurbished phone and am currently trying to set everything up i.e.. The new facebook, bbm, and various other apps I've lived with for a year on my old phone.The problem I'm faced with is that every time I try to download anything via appworld, it comes to a certain point, mostly when trying to log in or sometimes it gets as far as starting to download yet not further than that, the screen freezes and pop up announces that:'blackberry app world is having trouble connecting to the blackberry app world server. Verify your network connections and try again'So..Is this a fault in the phone maybe because it's a refurbished phone and therefore not reliable or truly 'new', or is there anything I could do/try to get some apps!?
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Mar 26, 2012
In December, I was issued a new Bold 9930 from Verizon because the one I had stopped working within the first 2 weeks of me having it. After being issued the new phone, I have been unable to connect to the app world or anything on the Blackberry networks. It says, "BlackBerry App Wold is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again." I took it in to Verizon and they were not able to do anything to get it to work.
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Jun 26, 2012
I try to go onto the app world and it says "We cannot connect you to BlackBerry App World. ensure that your device is connected to the wireless network and try again." I also try to use other apps and things don't load at all. I am on T-Mobile pay as you go but I get free internet.
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May 19, 2012
Lately, this blackberry thing is getting far more weird than ever. I cannot connect to facebook, twitter and app world over 3G, wifi is fine.
Anybody knows how to fix this? or any work around. For the browser, it was the same as for these 3 apps, but telco CS asked me to delete one service book, then try again and it worked since then.
is there any service i have to delete? just for these applications to work?
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Nov 9, 2012
upgraded bb app world ver 4.0.0.63 today and now not able to see the app icon. it's not hidden nor is lying in any of the folders as i have checked the same. the application is visible in the options->device->application management.
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Oct 18, 2012
Am using curve 8520, I can't find black app world and I try to download it, I was told my system does not meet the minimum requirement and also I try login in with my form I'd getting to the app world to download my applications back I was told unknown device.I need the blackberry app world back on my phone?
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Mar 21, 2012
I upgraded my BB in December and since then I've not been able to download anything from the app world, it keeps telling me 'unable to log in'.I've been in contact with Orange since then and have been told that they can no longer help with solving this issue, I'm starting to lose my patience with the whole thing now as I can't even get hold of an contact email address to try and solve my issue. I've tried resetting my password and even making a new blackberry ID and have had no joy
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Dec 13, 2011
When I sign in blackberry app world or when I go to options, device and then bb id it doesn't even sign in there, before 2 weeks I was able to sign in, but now it says Unable to log in to your BlackBerry ID account. du is my carrier and previously I owned a blackberry 9700 and I transferred my data into my bb 9900 but at that time I was able to sign in into my account but now I cant. I cannot download any app I have to download it by a computer and that takes a lot of time. What Should I do?
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Mar 29, 2012
As per the recent update to my device bold 9900 to 7.1 bundle 1149, but I had a problem in my bb app world which opens normally but do not shows any software icon images at all. I believe that it has been stopped behind some firewall, as when I try to open it from wireless network I can open it smoothly but only when I try to open it from my blackberry service it cud'nt open.I had no prb with my previous version when it was working on my phn smoothly but only it was a latset update I updated and it had this problem.
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Aug 18, 2010
I just got torch today, activated and it don't connect to home wifi.It shows my ssid and says connected but when I try to browse says not connected.I can connect to data plan and surf, but I wanna connect to my home wifi.Tech support said try another wifi connection.So I went to AT&T store and sales guy connected to their internet wifi.I also went to mcd s and connect to wifi hot spots.But won't connect at home.I tried everything, And I had two boles 9000 before I tested last few days and same thing?Is it something to do with wifi router?I had security on and I changed settings in router and made my wifi home conn OPEN BUT STILL won't connect!
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May 25, 2012
I can't connect my smartphone to PC using multimedia mode. Drivers for USB devise MTP can't be installed. Some time ago everything worked normally. I use Sony PC Companion v. 2.10.053.
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Sep 7, 2010
I receive messages from my work outlook account on my handheld but I am unable to reply to them. I was wondering if anyone has had this problem and knows how to fix it.
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Aug 23, 2010
I am having the same issue described in the overview of article KB11172, and have tried all the solutions listed there, but to no avail. The odd thing is, I have 4 9630s connected to my BES, and 2 are working fine, and 2 are not able to receive the emails. How could this be? Something on the handhelds?
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Sep 3, 2010
I get this problem and cant sync my contacts from Mac.I am sorry i spent so much money. I got the same problem with the 9000 bold and was teh reason i let go. Now I have the same problem.
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Jan 27, 2012
the 9780 handset unable to connect/pairing with HS300. i have tried as per user guide of HS300. the blue tooth option in phone is not able to discover HS300
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Dec 2, 2010
I'm having some trouble with my Bold's wifi and I'm not really sure where to begin - the wifi will work for a few minutes (browser displays the wifi icon), but then it'll suddenly disconnect, even if I'm still actively using it. I'm not really sure where to begin, but once it disconnects, i usually dissconnect the wifi and re-connect it, and it continues like that
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May 24, 2012
When I tried loading the software, it say unable to connect to JVM, did every step available online and it does not work. I am from South Africa and they say I need to get a swop out phone from U.S RIM as is was from a faulty batch?
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Jun 6, 2012
I am not been able to connect to BB Protect. Its saying BB protect is not active. My login id is also getting failed.
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Oct 12, 2011
I've trying to use the Blackberry Desktop Software but when connecting my 9930 to the PC with a USB cable, the PC doesn't recognize that the phone is connected. It does charge the battery though.
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Dec 25, 2011
i've just bought the 9790 and i'm still figuring out how to connect to wi-fi while turning off my data plan. so far, when i turn off the data plan, i'm unable to connect to wi-fi.
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Dec 20, 2011
Device info:your carrier: Verizon WIreless
Model info and OS version:
Blackberry 9930
smartphone (3G, CDMA, Wi-Fi)
7.0 Bundle 1739(v7.0.0.374, Platform 5.0.0.552)
3G bands 1,8
Apps installed and their version if possible: I have no Applications anymore because i completely wiped my handheld of any and phone would load for minitues and minutes before letting me do anything before this issue started?My phone will not allow me to connect to the mobile network..,steps ive taken:
-removed battery
-removed sim card and re-inserted sim card
-ran a diagnostics test
-called verizon
-went to a verizon wireless store
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Dec 28, 2011
my service provider said I either reload OS or replace the device.I wish I don't have to do this. Could this be the device defect?
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Mar 25, 2012
My Bold 9900 shows Blackerry Internet Service BIS as Not Connected. See pictureAny idea what can be done to fix it?Location is Saudi Arabia, carrier is STC.
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