BB Bold :: Won't Connect To App World
Mar 26, 2012
In December, I was issued a new Bold 9930 from Verizon because the one I had stopped working within the first 2 weeks of me having it. After being issued the new phone, I have been unable to connect to the app world or anything on the Blackberry networks. It says, "BlackBerry App Wold is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again." I took it in to Verizon and they were not able to do anything to get it to work.
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Jul 2, 2012
I've recently experience water damage with my phone and had to claim off insurance. The new phone I was given had a fault and I was told that this is very common with refurbished phones which is what you are given when you claim a new phone with insurance with my network.Today I got my second refurbished phone and am currently trying to set everything up i.e.. The new facebook, bbm, and various other apps I've lived with for a year on my old phone.The problem I'm faced with is that every time I try to download anything via appworld, it comes to a certain point, mostly when trying to log in or sometimes it gets as far as starting to download yet not further than that, the screen freezes and pop up announces that:'blackberry app world is having trouble connecting to the blackberry app world server. Verify your network connections and try again'So..Is this a fault in the phone maybe because it's a refurbished phone and therefore not reliable or truly 'new', or is there anything I could do/try to get some apps!?
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Jan 16, 2012
I put in my email address and type in my password and then it comes up with the error message again, and for ages now - nothing wants to work?
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Jun 26, 2012
I try to go onto the app world and it says "We cannot connect you to BlackBerry App World. ensure that your device is connected to the wireless network and try again." I also try to use other apps and things don't load at all. I am on T-Mobile pay as you go but I get free internet.
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Feb 15, 2012
bought my bold 9780 yesterday and now i want to add some applications but i am receving an error at BlackBerry App World setup step 2 it says "App World Web Plugin ErrorAn error has occurred communicating with the BlackBerry App World Web plugin. restart your device and try again. If you have content protection enabled on your device, please disable and try again. "i am using BOLD 9780?
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May 19, 2012
Lately, this blackberry thing is getting far more weird than ever. I cannot connect to facebook, twitter and app world over 3G, wifi is fine.
Anybody knows how to fix this? or any work around. For the browser, it was the same as for these 3 apps, but telco CS asked me to delete one service book, then try again and it worked since then.
is there any service i have to delete? just for these applications to work?
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Aug 20, 2011
My BB ID works on the Blackberry website, but I can't use the BB ID on my new Bold 9900 (it says 'unable to log into your Blackberry ID account'). Vodafone suggested I cleaned the memory (options, security, advanced security, memory cleaning), and then tried to delete my old BBID (the one that worked on my old Bold 9700) and set up a new BBID, but that didn't work either. After looking online others have tried security wipes but many say they haven't worked. I'm unable to access Blackberry protect and 'my world' in Blackberry App World, or do anything that involves using my BB ID on my phone
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Mar 4, 2012
This massage occur whenever I try to install an app from app world from my PC An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, disable and try again.
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Jul 2, 2011
i just gotten a 2nd hand blackberry storm 9500. already registered with the carrier n give an BB Pin.
But i still cant connect to app world....
"blackberry app world is having trouble connecting to the blackberry app world server. verify your network connections and try again."
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May 25, 2012
I cannot connect to my bb app world and I want to download an app. When i will log in to my bb ID it always unable to login to my account. I forgot to verify my email address and it's already expired then i made a new email account for my bb ID but when i log in to my mobile it always enter the username associated with this smartphone. I tried to login in my laptop and i can access it but why in my mobile i cannot access my bb ID.
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Jun 4, 2012
everytime i try to connect ot app world it says "we cannot connect you to blackberry app world. please ensure your device is connected to the wireless network and try again" even though i am connected to the wireless network.
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Aug 1, 2012
my storm 9530 does not connect to the app world website. when i connect it and ry to download any application or game, it gives this error message:"cannot connect to blackberry app world. plugin error. make sure you have content protection disabled and then try again"i have disabled the content protection. still it gives the same error.
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Sep 1, 2011
I just got a BB Torch 9800 for free (YAY!!!).My cousin came with it from UK. My current plan is a prepaid. It is the $50 Everything. So I just upgraded my plan to the BB plan but it doesn't work at all. It says:" Browsing the web is not included in your current plan and bla bla..."
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Feb 5, 2011
There was a problem reading data from the server and app world must exit. Error type 100003Or rather: Appworld says I must upgrade which I then try to do. But the upgrade gives the above error.Device Torch 9800
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Apr 4, 2011
when I try to connect my 8330 to the app world all I get is this massage App World Web Plug in Error Your device is not running a supported operating system.
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Sep 7, 2012
My BlackBerry's screen suddenly only appeared with white background.I had a new screen put in. They uninstalled all my applications and now I cant download anything. My BlackBerry Messanger is gone will all my contacts in it and App World is having trouble connecting.
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Feb 29, 2012
When I try to log in it keeps giving me the 30641 I'd error
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Mar 13, 2012
i can't connect my bb 8520 to app world it says " APP WORLD WEB PLUG IN ERROR an error has occurred communicating with the Blackberry App world client. if you have content protection enabled on your device, please disable and try again "and also, if i connect my phone to my pc, i can't get to see that folder which contains my media files. i can't see f my phone is connected or not...i tried rebooting my phone. hard reset. still it doesn't work?
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Oct 15, 2012
My blackberry app world doesn't wana connect cos my BES is not activated, and wen I try activatin it it fails to connect to the server, wat shud I do?
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Oct 24, 2011
I have a wifi connection on bb curve 8520 but i can't connect with messenger or app-world it says that i'm not connected to network on the other side with the browser its ok?
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Oct 19, 2011
I am new to BB & its services & i have BB Torch 9800 model purchsed just recently from authorized BB stores in India. I have downloded BB World app plug in from internet & have also loded Desk top Software. Now when i am connecting to World App in 2nd phase of connection i am getting constant message that "therehas been some error while communication with BB App world. Restart the device & try Again"
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Jul 9, 2010
Pandora was working and now i'm getting a DNS error. I've uninstalled and reinstalled the app several times and I still get the same error. I also cannot connect to the App World.
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Jan 3, 2010
Just recently I bought a Blackberry Curve 8900 with tmobile. Now here is the thing, I dont have a data plan of any kind with tmobile. So when I bought the phone I insterted my phone and booted it up. Checked with my seller to make sure it made a phone call... it did. So I knew for sure my SIM card was working just fine....
When I got home, the first thing I did was connect to my wireless network.. using Wi-Fi.. obviously. And from there I went to the Setup Wizard and went through each step. When I got to the Email portion, It gave me two options, I dont remember both but one of them was "set up email through blackberry enterprise server".. or something like that. I was aware that I didnt have a data plan, so I clicked the second option. I went through the process and had EMAIL... through WIFI. I even sent my self email messages to make sure it was working and have proof that i recieved email and sent emaily to myself and others!!! without a data plan.This is what i expected.. i didnt know that this wasnt supposed to happen? and that blackberrys customers were only able to get email if they had a blackberry data plan?Well, naturally i figured everything else would work on a wif connection.. like the iphone. Even though you dont have the 3G data plan one can still access email, web, and aps. So anways, all the apps communicated with the wifi network and my web browser viewed pages on a wireless network.
Then my myfaves dissapeard and gave a java encoding script error or something. So what do i do? i call tmobile and spend hours troubleshooting. Eventually i am able to restore or update my OS with a PC and get my mfaves back. But now my ap world ap wont start and tells me that i need a data plan.. next its my web browser that tells me the same thing, as well as facebook. I am like what is going on?!. AND then when I try to set up email... there is only one option... and thats "setup email through a blackberry enterprise server"..if you took the time to read this.. why in the world did everything stop working with wi fi and out of nowhere asked me to use a blackberry data service plan?
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May 12, 2011
updated bb app world yesterday to 2.1.1.2 and now I cannot connect app world on my wireless network. All other internet based icons surf fine.
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Oct 1, 2011
I recently moved to Germany from the US and I brought my Blackberry Torch along with me. I purchased a German SIM card that is not for Blackberries (because they required me to sign a 2-year contract and I didn't want that), but I was told that this plan gave me unlimited data and that I would be able to check my emails, go on FB, etc. Last night I inserted the German SIM card on my phone and everything worked fine (I checked some emails and downloaded an app) but today I did not receive any emails, could not access FB, AppWorld or any other function that required WiFi. The phone is connected to WiFi and the O2 mobile network.
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Nov 22, 2012
i cannot open app world and connect to the internet even with a wifi connection. I just recently upgraded my OS and app world and that's when all this started to happen.
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Mar 2, 2012
I just got Bold 9790, and it works great aside from two things. Firstly, it won't allow me to enter App World. The error message reads: Your system administrator is preventing you from using BlackBerry App World. Contact your system administrator for details, Also, it won't allow me to update the OS from 6.0 to 7.1.
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Sep 7, 2011
I can't log on App World. It says"Unable to log in to your Blackberry ID account"I switched to the BB9900 from the BB9780:
When first turned on the BB9900 I could log on the App World, but email set up would not work from device. So I set up BB9900 from the web setup page, which worked fine. However, since the set up I cannot log into App World, only from a PC and the web.I just downloaded the latest App World 3.0I have the BB Bundle 7.0 1465,My provider is Sunrise in Switzerland
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Jul 5, 2012
i get up today an go on my phone to find my bb app world has gone and so has my bbm. I have tried downloading it all again but nothing is working, it is driving me mad i just want my bbm back. I have rebooted my phone 12 times iv tried so many things im now just thinking on getting rid of the phone if i cant get it back.
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Feb 11, 2010
I am using a new Bold 9700 with 5.0 software. Everytime I try to load the BlackBerry App world, it says I have an unsupported phone. any one know why ? and how I can add Appworld to my 9700 ?
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Mar 5, 2012
My app world told me an upgrade was available (3.1.0.58) for my bold 9780. I am using software 6.0.0.294. Once I installed app world upgrade and bbm upgrade the icons disappeared. I've tried reinstalling them, battery pull, all the usual tricks.
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