BB Torch :: Device Won't Receive Emails And Connect To App World
Oct 1, 2011
I recently moved to Germany from the US and I brought my Blackberry Torch along with me. I purchased a German SIM card that is not for Blackberries (because they required me to sign a 2-year contract and I didn't want that), but I was told that this plan gave me unlimited data and that I would be able to check my emails, go on FB, etc. Last night I inserted the German SIM card on my phone and everything worked fine (I checked some emails and downloaded an app) but today I did not receive any emails, could not access FB, AppWorld or any other function that required WiFi. The phone is connected to WiFi and the O2 mobile network.
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Jul 3, 2011
I've just swapped a Bold for a Torch. I'm trying to sync my hotmail email account to it. I go to the set-up wizard as per usual and I'm told to "move my email accounts to receive emails to my new device" It tells me to insert my password, which I do. Message pops up saying the password has been verified. Then that's it. It just then has the option of returning to setup options. I go to my Messages folder and its tells me that no message services has been configured and it all starts again. My Facebook messages are in there but no hotmail.
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May 18, 2011
I recently did an update on apps and I restarted my phone (like they usually prompt to do) which was yesterday or day before. However only today I realized that I cannot find BBM or App World. I have done almost everything I can. Click the Show All option, did a battery pull, shut off the phone and started it back. searched the phone for it, clicked switch application to see if it was open there. Device info: BlackBerry Torch 9800 Umm current version of software is 6.0 Bundle 695
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Nov 29, 2012
Yesterday my phone was working perfectly, it turned off because the battery died. This morning I couldn't receive or send any emails, check my twitter or connect to the internet. My carrier is simple mobile, I called them and they said my phone had been locked by "itself" and there's nothing they could do. I have a blackberry curve 9300?
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Apr 4, 2011
i have just got my first blackberry i have wifi connection and email all set up but i cannot send or recieve emails or connect to browser?
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May 25, 2012
I cannot connect to my bb app world and I want to download an app. When i will log in to my bb ID it always unable to login to my account. I forgot to verify my email address and it's already expired then i made a new email account for my bb ID but when i log in to my mobile it always enter the username associated with this smartphone. I tried to login in my laptop and i can access it but why in my mobile i cannot access my bb ID.
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Mar 10, 2010
I have the bold 9700 and about 3 days ago I stopped receiving emails on my device, however I was getting them on my inbox on my PC. Now, I am getting them but there's allot of lag time. My PC inbox gets them right away but it takes my blackberry 20 minutes after it's sent to get sometimes. I tried multiple e-mails and same thing so I know the problem is not the email server and I also have no problems with my BIS and when I send emails with my BB they're sent to the inbox immediately.
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Sep 1, 2011
I just got a BB Torch 9800 for free (YAY!!!).My cousin came with it from UK. My current plan is a prepaid. It is the $50 Everything. So I just upgraded my plan to the BB plan but it doesn't work at all. It says:" Browsing the web is not included in your current plan and bla bla..."
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Feb 5, 2011
There was a problem reading data from the server and app world must exit. Error type 100003Or rather: Appworld says I must upgrade which I then try to do. But the upgrade gives the above error.Device Torch 9800
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Jul 13, 2012
I have a Torch 9800 & took it with me on a long trip out-of-country only to use as a camera. For this purpose, I stopped receipt of emails by turning off - via Manage Connections - both the Mobile Network & the WiFi. Hence, I was running silent. Having returned home, I want to initiate receipt of emails again BUT do NOT want the several hundred emails accumulated during my travels to be pushed to my handheld (I remained in touch with emails on trip by using my laptop). Question: how can I now turn on my Mobile Network & WiFi connections and not have pushed to my BB all the emails accumulated over the past 2 months (they still remain on my email server)?
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Oct 19, 2011
I am new to BB & its services & i have BB Torch 9800 model purchsed just recently from authorized BB stores in India. I have downloded BB World app plug in from internet & have also loded Desk top Software. Now when i am connecting to World App in 2nd phase of connection i am getting constant message that "therehas been some error while communication with BB App world. Restart the device & try Again"
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May 22, 2011
I've had my Torch for @4 days. Up till 2 days ago I was receiving emails just fine then it just quit receiving them.
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Jan 3, 2012
I can send but cannot receive gmail emails on my blackberry torch. The phone says the email is setup and is sending fine but when I send test emails to it I get a MAILER-DAEMON failure notice.
IMAP is enabled and have followed all the gmail instructions and blackberry helps guides but I think I am missing something. The extension of the email is not gmail it is my company name [URL] I cannot receive my work emails on my blackberry which is make life so difficult!
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Sep 25, 2011
I receive emails but cannot open them.
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Jan 6, 2012
My Torch is functioning completely normally except that I'm not receiving emails. The IT dept where I work has checked everything out but their only solution is to wipe the whole blackberry and start over. I would love to avoid this. They checked my settings and tried them in another device and it worked fine.
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Feb 28, 2011
When trying to sync pc & BB, receive the message that the desktop software will not communicate with the device. I have uninstalled the software and re-installed and still no same message.
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May 12, 2011
updated bb app world yesterday to 2.1.1.2 and now I cannot connect app world on my wireless network. All other internet based icons surf fine.
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Oct 14, 2011
my blackberry torch can receive emails but is unable to send them.
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Aug 2, 2011
I cant send or receive emails on my phone right now. This just started yesterday and is really effecting my business. I really need some help. I am unable to see any new mail and I am also getting new applications that have been downloaded on their own such as Pandora and a new AOL email icon.
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Jun 25, 2012
My Blackberry Torch 9800 is unable to access or send emails nor can i access email settings. The problem started 3-days ago. Rebooting makes no difference. Why would this suddenly start happening?
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Aug 12, 2010
Let the guy in the store "sync" with Desktop Manager. No link through enterprise server until I can get to office computer but that's ok. I am trying to work through MSN account. But it won't receive emails, it won't send emails and it won't let me change the set up.
When I go into setup, it asks for the user name and password. I use my msn user name (inclusive of the @msn.com) and it says it is too short and must be 4 characters! It is! If I leave off the @msn.com, it says my info is wrong.
And I can't figure out how to remove the email account so I can try setting it up again.I did try to set up my gmail account - same issue.
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Jul 29, 2011
Is there a way to use a laptop similar to the playback to send and receive Emails
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Jul 8, 2011
My old blackberry torch broke a month or so ago due to software error and I eventually got a new replacement today. As I am setting everything back up on it I can not re set up my e-mail account I had on my old device. I keep getting this message:I keep getting this error message: A new blackberry device has been detected. You must move e-mail account to resume email delivery to your blackberry device. Email delivery to your old device has been stopped.It gives me the option to move the e-mail account so I do and it says it is successful, but then when I check e-mail accounts or try and sent an e-mail it says I have no e-mail accounts set up and take me back to the same error message?
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Oct 17, 2011
I cant sync, respond to texts, receive emails, just about anything but make phone calls. Is this due to the blackberry problem I've been hearing about?
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Dec 6, 2011
My device has stopped delivering emails from gmail, I got notification but now I cant access my phone user ID and password?my server is O2?
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Mar 31, 2010
I now go to the my world section of appworld and it says no downloads. I am very unhappy about that. Thankfully I was able to find most of the apps I downloaded in the download folder, but one of them reset and I don't have the activation code or the record that I bought that particular app since my world has no record of it.
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Jun 23, 2012
My blackberry has come up with an error message JVM Error 505. I've tried everything from taking the battery out to updating the latest software on my mac and still the error message appears. when I connect the device to the computer it won't even register my blackberry device. it says that everything is up to date. this is driving me insane.
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Jul 19, 2011
after updating my torch, the red light wont stop blinking. blinks twice.. stops and on and on.whenever i would plug my torch to the computer it gives me this message :"The BlackBerry® Desktop Software cannot connect with this device.If this device is rebooting or has a dead battery, click Retry to attempt to reconnect once the device reboots.If clicking Retry doesn't connect the device, or the device isn't rebooting with a charged battery, you might need to update your BlackBerry® Device Software to correct the problem.You can also click Cancel to stop trying to connect your device with the BlackBerry Desktop Software. To try again, you'll need to disconnect and reconnect your device with your USB cable."then whenever i click update > blackberry 6.0 (which is recommended), it would stop at "Loading OS" and quits by itself.
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Oct 29, 2012
I plugged in my headset to the phone and opened up the media player,strange thing happening,headset sign changing to speaker phone and back again to headset and same thing happening repeatedly,what is the problem i do not understand plus i am also not able to listen to music through headset,my phone is hardly 23-25days old.
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Sep 25, 2012
My computer keeps saying "Application loader was unable to connect with your device. Please reconnect your device, enter the password, if required, and click retry." when I try to update the phone. The issue before was that the phone kept shutting off and would get stuck on the display loading bar everytime. I went to the AT&T store in town and they told me I needed to update it. I tried that and now it won't even turn on. The red light flashes a few times and then it stops and gives me the above message. What should I do?
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Jun 26, 2012
i have just got my blackbery torch 9860. i want to download some applications. when i connect my device to laptop it needs the radio to be turned on.. my mobile network is turned on. in the forums i read that the blackberry data plan is neccessary.
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