BB Bold 9700 :: Why Can I Suddenly Not Download App World?
Jun 23, 2010
When I got my 9700 Bold I downloaded App World and it worked perfectly. A few days ago it stopped working, it kept freezing. I deleted it and tried to reinstall it, but all of a sudden I get a message saying: This device does not support Why? I am in South Africa. App World IS supported here, at least for free apps. I had it, all my family and friends have it, so I know it works in South Africa. Why can I suddenly not download App World?
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Jan 30, 2010
I am in HK using the 3 network. I can do everything but seems that I can't not download the BB Apps World from the site. I am using V5.0.0.351 and its that it is not supported. The site says that it only requires a V4.7 or higher but I don't seems to be able to download it.
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Dec 29, 2011
I was sent to Indonesia to sim free bold9700 of DoCoMo in Japan.Appworld does not appear You can use the BBM.I want to install "non-device" message from [URL].
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Jan 5, 2012
I had app world when I first got my phone a year ago but it randomly deleted itself, whenever I try to download it again it say:
"blackberry app world:research in motion limited" contains a different verion of "module net_rim_bb_appworld_usb" which is also used by "blackberry app world." If you procees blackberry app world may cease to fucntion properly.
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Mar 21, 2012
I upgraded my BB in December and since then I've not been able to download anything from the app world, it keeps telling me 'unable to log in'.I've been in contact with Orange since then and have been told that they can no longer help with solving this issue, I'm starting to lose my patience with the whole thing now as I can't even get hold of an contact email address to try and solve my issue. I've tried resetting my password and even making a new blackberry ID and have had no joy
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Jul 27, 2012
I keep getting that error when I try and download anything from the blackberry app store. I have tried deleted the app world app and installing it again from my phone or installing it from my computer but I still get the same problem and its quite annoying as well. My phone software version is 7.0 bundle 2406 (v7.0.0.585,Platform 5.0.0.734)
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Jun 13, 2012
I always get this message when i try to download from App World : ''There was a problem during installation. Please try again.''
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Jul 27, 2012
I keep getting this error when I try to connect to use app world without wifi. I have 3g internet by giffgaff so I don't understand why app world doesn't let me download things. The error is cannot get new token due to device offline state. (Error id:40760)
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Feb 11, 2010
I am using a new Bold 9700 with 5.0 software. Everytime I try to load the BlackBerry App world, it says I have an unsupported phone. any one know why ? and how I can add Appworld to my 9700 ?
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Aug 8, 2012
The trackpad is not responding. Before I went to bed it was working just fine. When I woke up it just doesnt respond, everything else seems to be working just fine. What can I do?
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Aug 8, 2012
im updating may blackberry bold 9700 and then suddenly it disconnected. after that i tried it again but in the middle of the update my phone suddenly turn off and then the red light flash twice, what should i do?
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Jul 9, 2010
1. I am in a country where App world is SUPPORTED: Turkey
2. My carrier is Vodafone: Even though RIM says it is available to all carriers
3.My phones uses the LATEST firmware (As of 10.07.2010)
BUT, neither from explorer nor from the device I can not get app world.RIM, please UPDATE your IP database! Or I don't know, whatever.Oh, the error is BTW:Unsupported Device
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Aug 21, 2010
every time when i try to install app world on my phone its tells me that "my device does not meet the system requirements that are needed to support blackberry app world". its becuase app world dosent support israel? there is a way to pass it?
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Jan 11, 2010
For some reason this evening I'm not receiving emails on my new Bold. I'm able to send emails and access the internet and BBM is working fine. It has been working fine since I got it. I've done the routing tables thing and resent service books. Any other ideas? Edit: I've just noticed I'm not receiving my facebook notifications either.
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Aug 28, 2011
I juz notice my new bold 9700 is suddenly blackout after 50% battery life.
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Apr 19, 2010
I don't know what it is, but there's a new yellow "world" icon on top of my bb9700 with the number "1" next to it. I have no idea what it is-- I have tried everything to delete it because it's annoying me. What is it, and how do I get rid of it?
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Jun 14, 2010
I have downloaded the new version of app world, but I cannot find the icon. I have verified that it is in my application list and have gone through all of my hidden icons. it's not there. Also, I have tried to download app world through the phone and through pc.
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Jul 6, 2010
I currently have a blackberry bold 9700, I downloaded blackberry app world and I worked perfectly but once I connected it to my laptop the app world disappeared and know I can not download anything know, but the blackberry app world is still on my application list!Anyone out there can help me getting the icon back so I can start down loading things?
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Jun 26, 2012
I try to go onto the app world and it says "We cannot connect you to BlackBerry App World. ensure that your device is connected to the wireless network and try again." I also try to use other apps and things don't load at all. I am on T-Mobile pay as you go but I get free internet.
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Jan 16, 2012
I'm using a TMobile Blackberry 9700 (OS 5.0.0.714) and have 6 email accounts attached, including 4 gmail accounts, one Yahoo! account, and another IMAP account through a private host. I use Apple's standard mail app (v4.5) in Leopard (OSX 10.6.8). A few months ago I finally figured out all of the IMAP tweaks between my private host and the gmail settings to get sync working correctly (finally!). In other words, if I delete a message on my phone, it's deleted from my laptop as well, and if I read a message on my laptop, it shows up as read on my phone. etc.
A few weeks ago, without making ANY changes to settings on my phone, computer, or mail accounts, all of these features stopped working. So a message deleted on my phone still shows up as a "new" message on my computer. Messages read or deleted on my laptop still show up as new/unread on my phone. I resent the service book. Even deleted the accounts from the phone and set them up again from scratch... same problem. I know that IMAP is still working correctly at the server level because if I delete a message on my iPad it is automatically deleted from the laptop and vice versa.
Messages deleted from the gmail website are automatically removed from my laptop. The problem only occurs with the Blackberry. The only reason I have stuck with Blackberry (instead of jumping to iPhone) is because of the superior messaging on Blackberry...and I do a ton of messaging. I am at a complete loss as to why the IMAP sync would just stop working without making any changes to my settings or device configuration. The sync also stopped working on my Yahoo! account and on my private ISP's email account.
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Aug 11, 2010
Has anyone not able to open up My World in BlackBerry App World? I did 2 battery pull and I'm still not able to open it. Also I can't get Categories, Top Free, Top Paid or the Search icons to open either.
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Jul 8, 2010
I've had my 9700 for about 7 months now and have no idea how to access the App World to see apps I don't see an icon on my BB to do so. Is this something that I have to download?
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Jul 2, 2010
I keep getting the message "Sorry, your devicde does not meet the system requirements that are needed to support Blackberry App World" when I try to download the app directly from the site using wifi. I don't have a data plan yet. I have the Blackberry Bold 9700 v5.0.0.442. Anyone know how to fix this or know what's happening?
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Jan 12, 2010
Just got the new 9700 and everything works except the app world. Personal email works, blackberry messenger works, just not the app world. I downloaded it and i get an error message which is as follows (upgrade your service to a plan that includes browsing and discover a world of possibilties at BlackBerry App World. Contact your service provider for more details). I have the blackberry personal plan, I can browse the internet, but the app world still wont work. I know its not a location issue because my coworker has the Bold 9000 and the same plan as me and his works fine. I have also tried unistalling and reinstalling the app, hard shock etc etc. So what the heck is the issue.
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Aug 26, 2010
I've just upgraded my BB App World and suddenly i can no longer login to My Account. It says my email address was not activated or not registered when i tried retrieving my password. When i check my previous purchase, i can see that the email i have used is the same.Is there any way i can retrieve my ID and password?
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Aug 11, 2010
In the last week my bold 9700 keeps on displaying memory manager and shows applications I can delete, but won't actually let me delete anything as it's basicall frozen with clock icon ticking away.Strange thing is if I reboot device, and look at available memory it shows 30mb available, but as I watch it ticks its way down to nothing.What could be eating at memory when I'm not doing anything.Device has become basically useless.After this started, I did install new release of OS that was available when connected to my PC hoping that would solve issue.APP world does not display all my installed apps when I go there??
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Apr 16, 2010
I'm a dedicated BB users and have been using many models over the years, but this is the first annoying problem i encounters with the 9700.i bought 2 tMo 9700 last week for me and my wife. when i got home, i updated the os of my 9700 to .586
the problem started when the battery level reach 40%. whenever i'm in a call or the bb in keypad lock mode, it suddenly shut off itself. and then i can't turned it on unless i plugged in the charger. but after it turned on, i can unplugged the charger and the bb would be normal until the battery reach 0%.
i thought i was a battery problem with my 9700, so i tried using my wife battery, and it was still the same problem coming out. so then i thought it was an OS problem, so i upgrade it to .593, and it still gave me the same problem. then i tried downgrade it to .578, and it still the same.then my guess was it was a faulty 9700. but i tried the software upgrade to my wife's BB and then she had the same problem as i am.
what's wrong with our 9700's? can anyone help us? i have been looking all over the internet but found no solution.we have the same apps installed beside add ons: ubertwitter, opera mini, google sync, googlemaps,foyage, blackcorpo theme.
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Mar 26, 2012
Bold 9700 running 6.0, battery suddenly drains dies and phone shuts off, even though there is charge left.I've made sure to exit and close apps so they don't drain in the background.Tried replacing the phone through the carrier.
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Jun 11, 2010
I just lost my BB App World icon after doing the recommended update to version 1.1.0.35. I downloaded it twice but the icon is nowhere to be found. I know the application is on my phone, when I go to "options" and then "Applications" I see it listed. Just can't find the icon to open it. Usually I can find stuff in the Download folder. I have software version v5.0.0.405 (Platform 5.1.0.112)
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Aug 10, 2010
I have just bought a brandnew sim-free BB 9700 off Amazon UK and I have updated the OS to the latest version (v5.0.0.593). I use it with a sim-only O2 Germany pay monthly plan. I have also downloaded Apps World (1.1.0.33), Application Center (5.0.0) and BB Maps (5.0.0) using the Mac Desktop Manager, but they do not appear in the menu. They do appear on the Application list under options. I have rebooted the device as outlined in the BB Online Support instructions (pressing alt/cap/del ///// removing the battery) but there's still no sign of the icons. I have thoroughly looked for them, including sub folders etc, but they do not appear anywhere. Can anyone help?
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Dec 22, 2011
I have a Bold 9700 and on its last update of Blackberry App World and re-boot I now have this error that says, Uncaught exeception:java.lang.NoClassDefFoundError. I now cannot access the App world for updates or apps.
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