BB Bold :: 9700 - IMAP / Sync Suddenly Stopped Working?
Jan 16, 2012
I'm using a TMobile Blackberry 9700 (OS 5.0.0.714) and have 6 email accounts attached, including 4 gmail accounts, one Yahoo! account, and another IMAP account through a private host. I use Apple's standard mail app (v4.5) in Leopard (OSX 10.6.8). A few months ago I finally figured out all of the IMAP tweaks between my private host and the gmail settings to get sync working correctly (finally!). In other words, if I delete a message on my phone, it's deleted from my laptop as well, and if I read a message on my laptop, it shows up as read on my phone. etc.
A few weeks ago, without making ANY changes to settings on my phone, computer, or mail accounts, all of these features stopped working. So a message deleted on my phone still shows up as a "new" message on my computer. Messages read or deleted on my laptop still show up as new/unread on my phone. I resent the service book. Even deleted the accounts from the phone and set them up again from scratch... same problem. I know that IMAP is still working correctly at the server level because if I delete a message on my iPad it is automatically deleted from the laptop and vice versa.
Messages deleted from the gmail website are automatically removed from my laptop. The problem only occurs with the Blackberry. The only reason I have stuck with Blackberry (instead of jumping to iPhone) is because of the superior messaging on Blackberry...and I do a ton of messaging. I am at a complete loss as to why the IMAP sync would just stop working without making any changes to my settings or device configuration. The sync also stopped working on my Yahoo! account and on my private ISP's email account.
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Jan 11, 2010
For some reason this evening I'm not receiving emails on my new Bold. I'm able to send emails and access the internet and BBM is working fine. It has been working fine since I got it. I've done the routing tables thing and resent service books. Any other ideas? Edit: I've just noticed I'm not receiving my facebook notifications either.
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Oct 28, 2012
My MMS suddenly stopped working afterI was trying to send a picture message during a phone call. I cannot send or receive picture messages ever since I attempted to send a picture message during a phone call. I can attach pictures onto a message but once I hit send, the message does not go through and instead I get a red X next to my message. I did not change any of my settings or updated anything. Picture messaging was working fine up until that day. I tried resending my service books and trying to resend a picture message but it still doesn't work. I put my sim card into my old blackberry curve 8900 and tried sending a picture message and it worked, so I am assuming that this is not a network problem but a problem with my bold. I am using an unlocked verizon blackberry bold 9930 on the t-mobile network. I am running OS 7.1 bundle 1737(v.7.1.0.580, Platform 5.1.0.429) (I updated to this OS after my failed attempt of sending picture messages) I also restored by bold to factory settings and resent the service books to see if it would work but it did not. I did a battery pull to see if that changed anything, but I still can't send picture messages.
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Jul 28, 2011
I've had my Blackberry Bold through T-Mobile for over a year and never had problems with the e-mail service. It is set up with my Yahoo account and I have always been able to send and receive email from my phone just fine. Just in the last 24 hours, though, my service stopped working. I cannot send any emails, it errors with that blasted red X, and I cannot receive any new emails even though my email account in itself works -- I send emails from my work account to my Yahoo account on the computer, and I can see the emails are coming in when I check my email on the computer but nothing is registering on my phone.
I've Googled my way through various troubleshooting tips, I've shut the device off and back on, I've removed the battery and SIM card and put it back again, I've tried to go to Manage Internet Email but it says it cannot connect. I've gone to Blackberry Internet Service on the T-Mobile website and it does not show that I have a e-mail account configured, even though I've been using email on my phone the entire time. I try to set up my email there on the website and it says, lo and behold, that that email is already registered on my device! There is nothing wrong with my network connection on the phone, I have full 3G signal or EDGE signal (depending on what part of the room I'm in here at work). I have not changed any settings on my phone at all and my email just stopped working out of nowhere.
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May 11, 2012
When I try to get info from phone through advanced settings it says connecting to email settings. It says 'your device had a problem connecting to the server' retrying does not make any difference. I have the latest software (checked) Wi-Fi, is working and so is texting?
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Oct 30, 2011
since Friday28th of October, in the morning I am experiencing a rather unpleasant issue: my Nokia E6 dos not connect to my company's email IMAP email accounts. I take the opportunity to report other 3 issuesI have 2 emails accounts @mycompany.com that were regularly being used. I did not update the firmware nor performed any changes on the phone, all of a sudden the E6 does not connect with the email accounts, there is no error message.I tried the following:1) Re-entered the password of the email account, I confirm this is right2) Created one of the email accounts that were on the E6 on 2 other devices (Ipad and Palm Pre), they work perfect, both on Wifi, on my operator,(Orange) and on an other phone operator (Swisscom)3) deleted one email account, from the E6. I restarted the phone (by holding the button 8 seconds) and recreated the email account, this is not possible, I get the following error message:" service temporarily unavailable. Try again later. "4) I repeated the test (point3) both on WiFi and using the 3G operator. I got the same errorOn the E6 there is also a Gmail account, which works flawlessly.Using the email is not an option for my business, so I wish that THIS TIME I will get an effective reply from NOKIA. ( NOKIA don't tell me again that I have to use OVI account or my mailprovider does not work, because as explained I tested the settings on other devices.
Software version022.014Soft version date2011-07-05custom version2011-08-05language set022.014.04.01product code059j222
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Oct 10, 2010
I have an imap email, I use it with outlook. I have configured my email acount in my bb 9700 and I find that my device doesnt sync previous mails (from before the date I configured the account on the device)what can I do?
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May 12, 2010
Anybody having trouble with hotmail it says my password is wrong all of a sudden it also happened on my Iphone but it works on my home computer.
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Apr 6, 2010
My Blackberry Bold 9700's LED stopped working after only two days. I have tried wiping the unit clean, checked the bedside mode, silent mode (sound profiles), etc. Anyone else having problems with theirs?
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Apr 23, 2011
i've done the reboot by removing the battery, restored it and got a new trackpad that work for about and hour and its still playing up!
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Sep 1, 2012
i recently switched my to bold 9700 and the email has stopped working on it now.
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Jul 3, 2010
Just randomly the other day my trackpad stopped working. It works to select by pressing in but won't scroll at all. I've tried a few battery pulls and no use.
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Jul 25, 2012
Got a new Blackberry to use for both my personal and work e-mails. Previously work had supplied all Blackberrys but were moving to HTC, but as I am a luddite who prefers buttons, I opted out and to go it alone. Initially I managed to set up my outlook so that everything worked well - outlook mail, calander etc was synced, and updated regularly. I did thisvia the blackberry desktop, rather than the BES, as I knew this was being discontinued. Then I went on holiday last week, and while somewhere in Germany, my work mail stopped downloading (my personal mail carried on fine). Now I'm back, and it still won't work!
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Jan 5, 2010
Out of the blue browser stopped working for me and says: Unable to connect to the internet, please try again later. This has been going on for about a week. Bolt works for me but browser does not. I can't even change my default browser to browser anymore or even change it to bolt. It just gives me option of hotspot and web2go. How do I fix this problem? Going to HRT and registering still will not give me my browser back or the option to pick it as default browser like I previously had.
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Sep 13, 2010
The other night I took a picture with my phone, flash worked. Turned it off, turned it back on, & nothing. Can't get the flash to work since. Is there a hidden option somewhere in the settings? It went from working to not working in 15 minutes.
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May 2, 2010
Voice dialing on my Bold 9700 has worked for a long time. The phone is only 2.5 months old.Since last night though, when I click voice dialing, it just says "Scanning contacts", it reaches 100% very quickly, and closes. It never prompts me to say a command.I've tried battery pulls, going into settings -> Voice dial, changing things, and it still happens. If I try to Adapt my Voice, it just scans the contacts, and closes like above.It's rather strange because I haven't made major changes to my phone. I'm still using the main oem theme, and I have absolutely no programs running in the background. (I've held the menu button to see what's open.)
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Aug 15, 2010
my fb app suddenly stopped working, when i click on it it says 'we cannot reach the facebook server at this time, please try again later (100)'also bbm wont work - my messages wont even deliver to anyone and no one can send me anything however my web works fine - i went on it and did a google search and it worked,can someone suggest whats going on.
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Nov 19, 2011
The trackpath on my Bold 9700 slowly stopped working. First when I for example wanted to scroll right it randomly went left, up, down and sometimes right. Over 2 days it got worse and now it completely stopped. Also what I typed was displayed with a delay. Looks like a virus I'm afraid. Somebody any advice what to do (please take in mind that I cannot use my my trackpath so whatever needs to be done need to be via laptop / BlackBerry Desktop software)
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Jun 14, 2010
I noticed that today the BIS over WIFI stopped working. This is concerning me because last year (June 2010) the same issue happened. The WIFI indicator turns from White to Gray and all BIS is routed through the GSM connection. This frustrates me because I travel overseas and have been using BIS over WIFI for about two years now. However during the two month outage from June - July 2010, I was unable to utilize BIS over WIFI until it suddenly started working again.
I have a data plan that allows for 250MB of data per month.
My contract is through Vodafone Spain
My device is the Bold 9700
My OS version is 5.0 bundle 1022
Like I've stated before, BIS over WIFI has been working flawlessly for about two years (except for the two month in 2010). To add insult to injury, nobody from either BlackBerry or Vodafone Spain has been able to come up with an explanation as of why this service suddenly stops. All I'm being told is that BIS will work with GSM, which is pointless information. For the 22 months I've used BIS, it has worked over WIFI.
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Jun 2, 2010
So I've had my bold 9700 for around 4 months, and today it randomly stopped working. Every time I take the battery out and put it back in it begins to load up the blackberry screen, but gets maybe a 1/4 of the way before flashing white and going completely blank. Then the light turns solid red for a moment and it begins the process again...
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Feb 1, 2010
over the weekend i unlocked all of the vendor themes, so i have ATT's, Rogers, TIM, and some other native themes on my US T-Mobile branded phone. I brought up the ATT theme and put it on my phone. everything is "ATT" about the theme with the exception of the "t-mobile" as my network ID at the top of the phone.
and i started walking down a local mall when a "t-mobile" rep working at a kiosk stopped me and said hey what phone do you have, it's hidden in that big otter box...so i said i had a t-Mobile 9700.. .. .. and i pulled it out of the holster to show him... so he said " that "ATT" on the wall paper, and that theme isn't ours or 3rd party... ... ... thats ATT's theme" so i said "Yea it is, i like how the boxes don't fade away....". he looked at me like i was joking with him..then i showed him that i have Rogers/Orange/TIM and the others. Pretty classic look on his face when he saw an ATT theme on T-Mobile phone.
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Apr 19, 2012
I have a Blackberry Bold 9700 which was replaced under warranty in January this year. T mobile told me that they could not repair the old one and therefore it was replaced with a new one - the keyboard and lock button has now stopped working on this some of the time meaning it can't be used as I cannot unlock it. Despite the fact that it was only brand new in January as the contract is over 2 years now they say there is no warranty on it but speak to Blackberry can't find any other way of doing this?
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Mar 16, 2010
On my 9700 i can open the browser, and type in links or whatever i want into it, however once the new site shows up, it will no longer let me do anything. If i go to google i can type in what i want to search but then when i hit enter it doesnt respond, same as if i try to click on the search icon it doesnt do anything. If once on any page i can move the arrow around just unable to click or do anything else and if i need to reinstall browser please let me know what my options are.
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Sep 3, 2010
My 4 month old Blackberry Bold 9700 bought through Bell Mobility stopped working 2-3 weeks ago; was unable to send/receive calls or text even with the signal strength indicator showing full strength and the 3G symbol showing. Returned the phone to Bell Mobility for repairs and the phone was returned after about 2 weeks, but still not working. We could not find any scratch at all on the glass that covers the LCD display, and phone does not work, so have to wonder if they looked at the right phone. I Called the Bell Mobility service center, and they had the tech at the store reload the software again, third time this was done, still not working. Also reloading software on my phone apparently takes much longer than normal, about one hour.
Tech support at Bell finally told me the phone was not fixable, and gave me a ticket number to get a replacement phone through the Bell Mobility premium plan warranty I had purchased. Called thinking I would finally get a phone that works, but the insurance company that deals with the Bell Mobility warranty said that because the phone is under the one year manufacturers warranty they would not cover it, and it would cost me $150 if they were to replace the phone.
The customer service lady would not tell me what revisit means, but it seems to mean I will not be getting a working Blackberry any time soon. RIM also does not seem to offer or honor a warranty? I find it hard to believe that RIM offers no customer support or warranty on their Blackberry products, but could not find any information on a warranty in the booklets that came with the phone. Either way, the service rep at RIM told me they do not offer warranty repair services for their products and I would have to deal with the company that sold me the phone, Bell Mobility. These Blackberry phones are not cheap, so I cant really afford to buy a few of them for back up.
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Mar 17, 2012
my i-phone 3GS suddenly stopped working no display few minutes back i had spoked to one of my friend from the same phone and after 10-15 mins its completely stopped my charge was 47% before it stopped
Info:
iPhone 3GS, iOS 5.1
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May 28, 2012
iPhone stopped working very suddenly. I tried a hard restart, but no luck.
Info:
iPhone 4, iOS 5.1
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Apr 18, 2011
my 'o' button has suddenly stopped working! It either it stuck and constantly stays pressed down or will not work at all
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May 12, 2015
My micro SD suddenly stopped working (now phone or computer doesnt recognise it) and from that point now a few strange things happen: My battery seems to drain really fastWhen the phone is locked, if i push the home / power button it now takes 4 to 5 seconds for the screen to wake up so I can enter my pinAlmost every time I unlock my phone now it tells me to check the battery cover is correctly sealed.So I am wondering if my s5 fried the SD card possibly? a different SD is recognized fine by the phone.I have tried taking the battery out for a while etc.
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Mar 23, 2012
Suddenly my iphone 4 camra stopped working
Info:
iPhone 4, iOS 4.1
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Jun 6, 2012
My iMessages stopped working. I tried to turn off iMessages and back on, then tried to activate with my email address and when I try to sign in with apple id it goes to the screen where it shows the email address, and when I hit next it displays "verifying" and then goes back to the sign in page. I am currently not in range for cellular signal but I am on wifi. Shouldn't I be able to sign in with just my email address, as now it does not display my phone # because I do not have a cellular signal?
Info:
iPhone 4, iOS 5.1.1
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Jun 18, 2012
My viber suddenly stopped working on iphone 4s. When someone calls me on viber, they can hear me but I cannot hear them. This was working a couple of days ago. I haven't changed any settings
Info:
iPhone 4S, iOS 5.1.1
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