BB Bold 9700 :: Voice Dialing Stopped Working
May 2, 2010
Voice dialing on my Bold 9700 has worked for a long time. The phone is only 2.5 months old.Since last night though, when I click voice dialing, it just says "Scanning contacts", it reaches 100% very quickly, and closes. It never prompts me to say a command.I've tried battery pulls, going into settings -> Voice dial, changing things, and it still happens. If I try to Adapt my Voice, it just scans the contacts, and closes like above.It's rather strange because I haven't made major changes to my phone. I'm still using the main oem theme, and I have absolutely no programs running in the background. (I've held the menu button to see what's open.)
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Sep 7, 2010
I was using WM for many years, but now the BB9700 is my choice.I have several contacts from different countries in my phonebook, therefore characters like čřžýá and others are common in my phonebook. When I push the Voice dialing button, there will appear "Scanning Contacts, please wait...", it will go till 26% and then it just exits and no voice dialing occurs. When I remove all my contacts and I will create a new contact, the voice dialing works well.The solution to remove all my contacts which contains special characters is not acceptable (I have over 600 contacts).
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Jan 9, 2012
My 9650 Bold has stopped recognizing word or name prompts for voice dialing. It still works for phone numbers but not names like "John Smith" or words like "home". My dealer tried to correct it by removing the battery and restarting the phone. When it starts it shows a java uncaught exception for java.lang.NullPointerException
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Apr 26, 2010
I am new to this forum and have been quite pleased with my 9700 until recently. For some reason my voice dialing has changed so that now it looks up contacts in last name first order i.e. if I say john smith it looks for a last name "john" This is a new phenomenon that seemingly has been initiated by the device without intervention from me and I can't seem to get it corrected. the contacts folder is sorted by first name.
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Feb 17, 2010
I have a Bold 9700 through AT&T.Twice now, I have accidentally pressed the call button on my bluetooth, and afterwards, I am unable to have sounds played through my phone after disconnecting the bluetooth.My alarm will not play in the morning, the phone will not ring/alert, and I am unable to play music.When I try, I get the following message: "Cannot play media while Voice Activated Dialing is active."How do I turn off the VAD? I do not wish to use it in the future, either
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Jul 13, 2010
Bit of a numpty with my BB right now , how do I get the BB to dial a contact when i have the BB clipped to my belt using the wired handsfree kit or via a bluetooth headset ? Is it possible to dial without having to touch the BB and also the ringtone never plays thru the headset which is strange.
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Jun 25, 2010
I have a Bold 9700 and HS500 headset. Everything worked perfectly for a while - music, calling etc. but just recently if I try to use voice dialing, if I hold down the control key on the earpiece to initiate voice dialing it gives some slow beeps, disconnects and loses its pairing connection to the phone. Now I have to go back - delete the headset and re-pair them again!
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Aug 9, 2010
I seem to remember seeing this somewhere before, is there a way to disable the annoying auto-suggest feature during voice dialing? You know, when you voice dials and the automated voice comes off saying "next time say name... "
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Apr 26, 2010
I am a new BB user and have asked several people how to speed dial into my office's automated voice mail system to retrieve messages. Previously on standard cell phones, I would dial the phone number, insert "ppp" for pauses while the auto attendant would prompt the next step. There are 3 series of number to get all the way in. Example would be: 800-555-5555ppp555ppp5555ppp5555 and I would be in to retrieve messages.
I have tried a few different options and have be unsuccessful.My carrier is AT&T.BB is a Bold 9700.Does anyone have any suggestions??
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Aug 20, 2010
I like to hear beeps from the numbers while dialing. How do you enable the beeps? I think I tried the basic menu routes but I will try anything.
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Aug 10, 2010
The voice dialing feature on my phone has stopped working with my bluetooth earpiece and the speakerphone button on the left side of the phone. When I select voice dialing, whether from the phone itself or bluetooth, the program loads my Contact List to 100% and then stops working.
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Jun 20, 2010
I have a strange issue with voice dialing on my 9550. When I use my Rocketfish bluetooth headset it works fabulously, almost always gets the correct name, but when I use the handset it's almost always wrong.This has been the case since day 1 on my S2 regardless of the OS I've been on and I've tried all the officials and several hybrids. I'm now on the official 713.
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May 12, 2010
Anybody having trouble with hotmail it says my password is wrong all of a sudden it also happened on my Iphone but it works on my home computer.
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Apr 6, 2010
My Blackberry Bold 9700's LED stopped working after only two days. I have tried wiping the unit clean, checked the bedside mode, silent mode (sound profiles), etc. Anyone else having problems with theirs?
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Apr 23, 2011
i've done the reboot by removing the battery, restored it and got a new trackpad that work for about and hour and its still playing up!
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Sep 1, 2012
i recently switched my to bold 9700 and the email has stopped working on it now.
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Jul 3, 2010
Just randomly the other day my trackpad stopped working. It works to select by pressing in but won't scroll at all. I've tried a few battery pulls and no use.
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Jan 5, 2010
Out of the blue browser stopped working for me and says: Unable to connect to the internet, please try again later. This has been going on for about a week. Bolt works for me but browser does not. I can't even change my default browser to browser anymore or even change it to bolt. It just gives me option of hotspot and web2go. How do I fix this problem? Going to HRT and registering still will not give me my browser back or the option to pick it as default browser like I previously had.
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Sep 13, 2010
The other night I took a picture with my phone, flash worked. Turned it off, turned it back on, & nothing. Can't get the flash to work since. Is there a hidden option somewhere in the settings? It went from working to not working in 15 minutes.
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Aug 15, 2010
my fb app suddenly stopped working, when i click on it it says 'we cannot reach the facebook server at this time, please try again later (100)'also bbm wont work - my messages wont even deliver to anyone and no one can send me anything however my web works fine - i went on it and did a google search and it worked,can someone suggest whats going on.
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Nov 19, 2011
The trackpath on my Bold 9700 slowly stopped working. First when I for example wanted to scroll right it randomly went left, up, down and sometimes right. Over 2 days it got worse and now it completely stopped. Also what I typed was displayed with a delay. Looks like a virus I'm afraid. Somebody any advice what to do (please take in mind that I cannot use my my trackpath so whatever needs to be done need to be via laptop / BlackBerry Desktop software)
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Jun 14, 2010
I noticed that today the BIS over WIFI stopped working. This is concerning me because last year (June 2010) the same issue happened. The WIFI indicator turns from White to Gray and all BIS is routed through the GSM connection. This frustrates me because I travel overseas and have been using BIS over WIFI for about two years now. However during the two month outage from June - July 2010, I was unable to utilize BIS over WIFI until it suddenly started working again.
I have a data plan that allows for 250MB of data per month.
My contract is through Vodafone Spain
My device is the Bold 9700
My OS version is 5.0 bundle 1022
Like I've stated before, BIS over WIFI has been working flawlessly for about two years (except for the two month in 2010). To add insult to injury, nobody from either BlackBerry or Vodafone Spain has been able to come up with an explanation as of why this service suddenly stops. All I'm being told is that BIS will work with GSM, which is pointless information. For the 22 months I've used BIS, it has worked over WIFI.
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Sep 6, 2011
How do I get voice dialing to work on my bold? I've already set up voice recognition.
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Jun 2, 2010
So I've had my bold 9700 for around 4 months, and today it randomly stopped working. Every time I take the battery out and put it back in it begins to load up the blackberry screen, but gets maybe a 1/4 of the way before flashing white and going completely blank. Then the light turns solid red for a moment and it begins the process again...
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Feb 1, 2010
over the weekend i unlocked all of the vendor themes, so i have ATT's, Rogers, TIM, and some other native themes on my US T-Mobile branded phone. I brought up the ATT theme and put it on my phone. everything is "ATT" about the theme with the exception of the "t-mobile" as my network ID at the top of the phone.
and i started walking down a local mall when a "t-mobile" rep working at a kiosk stopped me and said hey what phone do you have, it's hidden in that big otter box...so i said i had a t-Mobile 9700.. .. .. and i pulled it out of the holster to show him... so he said " that "ATT" on the wall paper, and that theme isn't ours or 3rd party... ... ... thats ATT's theme" so i said "Yea it is, i like how the boxes don't fade away....". he looked at me like i was joking with him..then i showed him that i have Rogers/Orange/TIM and the others. Pretty classic look on his face when he saw an ATT theme on T-Mobile phone.
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Jan 16, 2012
I'm using a TMobile Blackberry 9700 (OS 5.0.0.714) and have 6 email accounts attached, including 4 gmail accounts, one Yahoo! account, and another IMAP account through a private host. I use Apple's standard mail app (v4.5) in Leopard (OSX 10.6.8). A few months ago I finally figured out all of the IMAP tweaks between my private host and the gmail settings to get sync working correctly (finally!). In other words, if I delete a message on my phone, it's deleted from my laptop as well, and if I read a message on my laptop, it shows up as read on my phone. etc.
A few weeks ago, without making ANY changes to settings on my phone, computer, or mail accounts, all of these features stopped working. So a message deleted on my phone still shows up as a "new" message on my computer. Messages read or deleted on my laptop still show up as new/unread on my phone. I resent the service book. Even deleted the accounts from the phone and set them up again from scratch... same problem. I know that IMAP is still working correctly at the server level because if I delete a message on my iPad it is automatically deleted from the laptop and vice versa.
Messages deleted from the gmail website are automatically removed from my laptop. The problem only occurs with the Blackberry. The only reason I have stuck with Blackberry (instead of jumping to iPhone) is because of the superior messaging on Blackberry...and I do a ton of messaging. I am at a complete loss as to why the IMAP sync would just stop working without making any changes to my settings or device configuration. The sync also stopped working on my Yahoo! account and on my private ISP's email account.
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Apr 19, 2012
I have a Blackberry Bold 9700 which was replaced under warranty in January this year. T mobile told me that they could not repair the old one and therefore it was replaced with a new one - the keyboard and lock button has now stopped working on this some of the time meaning it can't be used as I cannot unlock it. Despite the fact that it was only brand new in January as the contract is over 2 years now they say there is no warranty on it but speak to Blackberry can't find any other way of doing this?
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Jan 17, 2010
I have a Bold 9000, and sometimes the bugger just drives me nuts.This has only happened to me twice now, but it's a pretty costly issue..My voice dialing seems to randomly turn on, I have no idea what is leading up to it, I hadn't had my headphone jack in it for a couple of hours.But then, the next morning, my alarm doesn't go off because the stupid voice dialing was activated [as you can see, this is a costly issue because it has lead to me missing a shift].Anyways, all the posts that I have read the solution has been to disable the side key.. Which I did a long time ago, and I double checked today, yes, it is turned to video camera, not voice dialing.How do I disable my voice dialing?
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Mar 16, 2010
On my 9700 i can open the browser, and type in links or whatever i want into it, however once the new site shows up, it will no longer let me do anything. If i go to google i can type in what i want to search but then when i hit enter it doesnt respond, same as if i try to click on the search icon it doesnt do anything. If once on any page i can move the arrow around just unable to click or do anything else and if i need to reinstall browser please let me know what my options are.
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Sep 3, 2010
My 4 month old Blackberry Bold 9700 bought through Bell Mobility stopped working 2-3 weeks ago; was unable to send/receive calls or text even with the signal strength indicator showing full strength and the 3G symbol showing. Returned the phone to Bell Mobility for repairs and the phone was returned after about 2 weeks, but still not working. We could not find any scratch at all on the glass that covers the LCD display, and phone does not work, so have to wonder if they looked at the right phone. I Called the Bell Mobility service center, and they had the tech at the store reload the software again, third time this was done, still not working. Also reloading software on my phone apparently takes much longer than normal, about one hour.
Tech support at Bell finally told me the phone was not fixable, and gave me a ticket number to get a replacement phone through the Bell Mobility premium plan warranty I had purchased. Called thinking I would finally get a phone that works, but the insurance company that deals with the Bell Mobility warranty said that because the phone is under the one year manufacturers warranty they would not cover it, and it would cost me $150 if they were to replace the phone.
The customer service lady would not tell me what revisit means, but it seems to mean I will not be getting a working Blackberry any time soon. RIM also does not seem to offer or honor a warranty? I find it hard to believe that RIM offers no customer support or warranty on their Blackberry products, but could not find any information on a warranty in the booklets that came with the phone. Either way, the service rep at RIM told me they do not offer warranty repair services for their products and I would have to deal with the company that sold me the phone, Bell Mobility. These Blackberry phones are not cheap, so I cant really afford to buy a few of them for back up.
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Jun 16, 2010
My "Voice Dialing" icon is missing. I cannot find it on the main screen or anywhere else. How do I get it back?
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