BB Bold :: Trackpath On 9700 Slowly Stopped Working?
Nov 19, 2011
The trackpath on my Bold 9700 slowly stopped working. First when I for example wanted to scroll right it randomly went left, up, down and sometimes right. Over 2 days it got worse and now it completely stopped. Also what I typed was displayed with a delay. Looks like a virus I'm afraid. Somebody any advice what to do (please take in mind that I cannot use my my trackpath so whatever needs to be done need to be via laptop / BlackBerry Desktop software)
View 1 Replies
ADVERTISEMENT
May 12, 2010
Anybody having trouble with hotmail it says my password is wrong all of a sudden it also happened on my Iphone but it works on my home computer.
View 5 Replies
View Related
Apr 6, 2010
My Blackberry Bold 9700's LED stopped working after only two days. I have tried wiping the unit clean, checked the bedside mode, silent mode (sound profiles), etc. Anyone else having problems with theirs?
View 8 Replies
View Related
Apr 23, 2011
i've done the reboot by removing the battery, restored it and got a new trackpad that work for about and hour and its still playing up!
View 9 Replies
View Related
Sep 1, 2012
i recently switched my to bold 9700 and the email has stopped working on it now.
View 1 Replies
View Related
Jul 3, 2010
Just randomly the other day my trackpad stopped working. It works to select by pressing in but won't scroll at all. I've tried a few battery pulls and no use.
View 9 Replies
View Related
Jan 5, 2010
Out of the blue browser stopped working for me and says: Unable to connect to the internet, please try again later. This has been going on for about a week. Bolt works for me but browser does not. I can't even change my default browser to browser anymore or even change it to bolt. It just gives me option of hotspot and web2go. How do I fix this problem? Going to HRT and registering still will not give me my browser back or the option to pick it as default browser like I previously had.
View 12 Replies
View Related
Sep 13, 2010
The other night I took a picture with my phone, flash worked. Turned it off, turned it back on, & nothing. Can't get the flash to work since. Is there a hidden option somewhere in the settings? It went from working to not working in 15 minutes.
View 7 Replies
View Related
May 2, 2010
Voice dialing on my Bold 9700 has worked for a long time. The phone is only 2.5 months old.Since last night though, when I click voice dialing, it just says "Scanning contacts", it reaches 100% very quickly, and closes. It never prompts me to say a command.I've tried battery pulls, going into settings -> Voice dial, changing things, and it still happens. If I try to Adapt my Voice, it just scans the contacts, and closes like above.It's rather strange because I haven't made major changes to my phone. I'm still using the main oem theme, and I have absolutely no programs running in the background. (I've held the menu button to see what's open.)
View 7 Replies
View Related
Aug 15, 2010
my fb app suddenly stopped working, when i click on it it says 'we cannot reach the facebook server at this time, please try again later (100)'also bbm wont work - my messages wont even deliver to anyone and no one can send me anything however my web works fine - i went on it and did a google search and it worked,can someone suggest whats going on.
View 4 Replies
View Related
Jun 14, 2010
I noticed that today the BIS over WIFI stopped working. This is concerning me because last year (June 2010) the same issue happened. The WIFI indicator turns from White to Gray and all BIS is routed through the GSM connection. This frustrates me because I travel overseas and have been using BIS over WIFI for about two years now. However during the two month outage from June - July 2010, I was unable to utilize BIS over WIFI until it suddenly started working again.
I have a data plan that allows for 250MB of data per month.
My contract is through Vodafone Spain
My device is the Bold 9700
My OS version is 5.0 bundle 1022
Like I've stated before, BIS over WIFI has been working flawlessly for about two years (except for the two month in 2010). To add insult to injury, nobody from either BlackBerry or Vodafone Spain has been able to come up with an explanation as of why this service suddenly stops. All I'm being told is that BIS will work with GSM, which is pointless information. For the 22 months I've used BIS, it has worked over WIFI.
View 9 Replies
View Related
Jun 2, 2010
So I've had my bold 9700 for around 4 months, and today it randomly stopped working. Every time I take the battery out and put it back in it begins to load up the blackberry screen, but gets maybe a 1/4 of the way before flashing white and going completely blank. Then the light turns solid red for a moment and it begins the process again...
View 4 Replies
View Related
Feb 1, 2010
over the weekend i unlocked all of the vendor themes, so i have ATT's, Rogers, TIM, and some other native themes on my US T-Mobile branded phone. I brought up the ATT theme and put it on my phone. everything is "ATT" about the theme with the exception of the "t-mobile" as my network ID at the top of the phone.
and i started walking down a local mall when a "t-mobile" rep working at a kiosk stopped me and said hey what phone do you have, it's hidden in that big otter box...so i said i had a t-Mobile 9700.. .. .. and i pulled it out of the holster to show him... so he said " that "ATT" on the wall paper, and that theme isn't ours or 3rd party... ... ... thats ATT's theme" so i said "Yea it is, i like how the boxes don't fade away....". he looked at me like i was joking with him..then i showed him that i have Rogers/Orange/TIM and the others. Pretty classic look on his face when he saw an ATT theme on T-Mobile phone.
View 7 Replies
View Related
Jan 16, 2012
I'm using a TMobile Blackberry 9700 (OS 5.0.0.714) and have 6 email accounts attached, including 4 gmail accounts, one Yahoo! account, and another IMAP account through a private host. I use Apple's standard mail app (v4.5) in Leopard (OSX 10.6.8). A few months ago I finally figured out all of the IMAP tweaks between my private host and the gmail settings to get sync working correctly (finally!). In other words, if I delete a message on my phone, it's deleted from my laptop as well, and if I read a message on my laptop, it shows up as read on my phone. etc.
A few weeks ago, without making ANY changes to settings on my phone, computer, or mail accounts, all of these features stopped working. So a message deleted on my phone still shows up as a "new" message on my computer. Messages read or deleted on my laptop still show up as new/unread on my phone. I resent the service book. Even deleted the accounts from the phone and set them up again from scratch... same problem. I know that IMAP is still working correctly at the server level because if I delete a message on my iPad it is automatically deleted from the laptop and vice versa.
Messages deleted from the gmail website are automatically removed from my laptop. The problem only occurs with the Blackberry. The only reason I have stuck with Blackberry (instead of jumping to iPhone) is because of the superior messaging on Blackberry...and I do a ton of messaging. I am at a complete loss as to why the IMAP sync would just stop working without making any changes to my settings or device configuration. The sync also stopped working on my Yahoo! account and on my private ISP's email account.
View 9 Replies
View Related
Apr 19, 2012
I have a Blackberry Bold 9700 which was replaced under warranty in January this year. T mobile told me that they could not repair the old one and therefore it was replaced with a new one - the keyboard and lock button has now stopped working on this some of the time meaning it can't be used as I cannot unlock it. Despite the fact that it was only brand new in January as the contract is over 2 years now they say there is no warranty on it but speak to Blackberry can't find any other way of doing this?
View 1 Replies
View Related
Mar 16, 2010
On my 9700 i can open the browser, and type in links or whatever i want into it, however once the new site shows up, it will no longer let me do anything. If i go to google i can type in what i want to search but then when i hit enter it doesnt respond, same as if i try to click on the search icon it doesnt do anything. If once on any page i can move the arrow around just unable to click or do anything else and if i need to reinstall browser please let me know what my options are.
View 5 Replies
View Related
Sep 3, 2010
My 4 month old Blackberry Bold 9700 bought through Bell Mobility stopped working 2-3 weeks ago; was unable to send/receive calls or text even with the signal strength indicator showing full strength and the 3G symbol showing. Returned the phone to Bell Mobility for repairs and the phone was returned after about 2 weeks, but still not working. We could not find any scratch at all on the glass that covers the LCD display, and phone does not work, so have to wonder if they looked at the right phone. I Called the Bell Mobility service center, and they had the tech at the store reload the software again, third time this was done, still not working. Also reloading software on my phone apparently takes much longer than normal, about one hour.
Tech support at Bell finally told me the phone was not fixable, and gave me a ticket number to get a replacement phone through the Bell Mobility premium plan warranty I had purchased. Called thinking I would finally get a phone that works, but the insurance company that deals with the Bell Mobility warranty said that because the phone is under the one year manufacturers warranty they would not cover it, and it would cost me $150 if they were to replace the phone.
The customer service lady would not tell me what revisit means, but it seems to mean I will not be getting a working Blackberry any time soon. RIM also does not seem to offer or honor a warranty? I find it hard to believe that RIM offers no customer support or warranty on their Blackberry products, but could not find any information on a warranty in the booklets that came with the phone. Either way, the service rep at RIM told me they do not offer warranty repair services for their products and I would have to deal with the company that sold me the phone, Bell Mobility. These Blackberry phones are not cheap, so I cant really afford to buy a few of them for back up.
View 14 Replies
View Related
Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
View 6 Replies
View Related
Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.
Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
View 5 Replies
View Related
Jun 25, 2010
I just bought a blackberry 9700 yesterday and i am having trouble with the device manager. After installation, i plug the blackberry using the usb into my laptop (windows 7) and it says Device Manager has stopped working and wants me to close the program. I have uninstalled it and re-downloaded it again and again but the same error keeps happening. I don't know what to do!
Problem signature:
Problem Event Name: APPCRASH
Application Name: DesktopMgr.exe
Application Version: 5.0.1.18
Application Timestamp: 4a8f1751
Fault Module Name: DesktopMgr.exe
Fault Module Version: 5.0.1.18
Fault Module Timestamp: 4a8f1751
Exception Code: c0000005
Exception Offset: 000e6535
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 403f
Additional Information 2: 403f35dd908937b530ffdc22ba261dd5
Additional Information 3: 9f45
Additional Information 4: 9f455bf85c8eaf21790c645909366eab
View 8 Replies
View Related
Jan 30, 2011
I recently purchased a BH-503 Bluetooth Headset. It worked great for the first few hours. Then I put it to charge, and the red light came on constantly. After a while, it went off so I assumed it was done charging. After that it wouldn't turn on. When I tried plugging in the charger again, the indicator light started flashing red slowly. And now thats all that it does. If the charger is plugged in, the red light flashes slowly, and when I unplug it, nothing happens. I tried the reset (press and hold multifunction key and volume up key) but it doesn't work.
View 2 Replies
View Related
Oct 6, 2011
Typically, as these things seem to happen, one day everything's fine & the next it's not! My Bold 9700 will no longer connect to the Desktop Manager, but worked fine yesterday. Having run the Troubleshooter, I'm being told "Rim.Desktop is Incompatible".
View 4 Replies
View Related
Feb 2, 2010
I am using Nokia 5130 Xpress Music for the past 8 months. Recently I have updated the firmware version to 7.91. Now my Nokia phone working slowly whenever I play the music and headset sound increasing if I attend the call through headset and hearing music simultaneously. What's the problem? The Nokia headset sound is too low when attending calls through headset? I can't hear voice while driving. My headset warranty period also finished. Is this headset problem or Nokia problem?
View 13 Replies
View Related
Jan 11, 2010
For some reason this evening I'm not receiving emails on my new Bold. I'm able to send emails and access the internet and BBM is working fine. It has been working fine since I got it. I've done the routing tables thing and resent service books. Any other ideas? Edit: I've just noticed I'm not receiving my facebook notifications either.
View 7 Replies
View Related
Jun 28, 2010
I have a blackberry bold 9700 and its been fine for a month or so, all of a sudden after it has been working fine in the morning it stopped calling and sending texts, i cant receive anything either.
BBM works fine, internet works fine and email its just the calls and texts in and out????
I have restored the phone and done all necessary updates but it still doesn't work, the SIM card is fine as ive put it in another phone and it does everything it should.
View 4 Replies
View Related
Jun 28, 2010
On Friday the 23rd, Emails stopped getting pushed down to my device. In the Gmail account access logs, you can clearly see "68.171.236.171" checking in every so-often, and that IP resolves to bda-68-171-236-171.bise.eu.blackberry.com, so the Gmail-BIS link is (homefully) working. After two phone calls to O2, they have told me that there are "500 emails in the queue" to go down to my device. Well, where the hell have these come from, since I have around 180 emails (GitHub and Heroku post-push and post-deploy hooks) waiting in the inbox, and so I am left wondering where the 320-ish emails have arrived from in the BIS queue. Anyway, the person at O2 told me to delete all of the emails off of the device as it may be too big for emails to be pushed down. She also said that if it didn't work I would have to take it back into the shop I got it for repair. Big unhappy face since the shop we got it from is quite a long drive away and I will be without my phone on holiday next week.
View 5 Replies
View Related
Oct 28, 2011
Just bought a new phone today - have set up email with my hotmail... the emails send from my phone straight away, but recieving hotmail emails onto my phone takes literally ages, and then they all come through at once although the last few havent come through at all.
View 1 Replies
View Related
Jul 11, 2010
I have stopped being able to make and receive calls but my email and bbm still work. I only got the phone a month ago and its the bold 9700. i have rebooted and spoke to my carrier and its not helped. Can make and recieve calls when i use a different phone just not on mine.
View 5 Replies
View Related
Mar 26, 2010
Using an unlocked AT&T branded 9700 on T-Mobile. My device reports EDGE, not 3G. Any way to get 3G working on T-Mobile?
View 13 Replies
View Related
Oct 28, 2012
My MMS suddenly stopped working afterI was trying to send a picture message during a phone call. I cannot send or receive picture messages ever since I attempted to send a picture message during a phone call. I can attach pictures onto a message but once I hit send, the message does not go through and instead I get a red X next to my message. I did not change any of my settings or updated anything. Picture messaging was working fine up until that day. I tried resending my service books and trying to resend a picture message but it still doesn't work. I put my sim card into my old blackberry curve 8900 and tried sending a picture message and it worked, so I am assuming that this is not a network problem but a problem with my bold. I am using an unlocked verizon blackberry bold 9930 on the t-mobile network. I am running OS 7.1 bundle 1737(v.7.1.0.580, Platform 5.1.0.429) (I updated to this OS after my failed attempt of sending picture messages) I also restored by bold to factory settings and resent the service books to see if it would work but it did not. I did a battery pull to see if that changed anything, but I still can't send picture messages.
View 1 Replies
View Related
Apr 19, 2012
bold 9900. Podcast app not working. Cannot explore podcasts from catalogue or see the ones I downloaded from before.
View 2 Replies
View Related