BB Software :: Bold 9700 - Emails Have Stopped Being Pushed
Jun 28, 2010
On Friday the 23rd, Emails stopped getting pushed down to my device. In the Gmail account access logs, you can clearly see "68.171.236.171" checking in every so-often, and that IP resolves to bda-68-171-236-171.bise.eu.blackberry.com, so the Gmail-BIS link is (homefully) working. After two phone calls to O2, they have told me that there are "500 emails in the queue" to go down to my device. Well, where the hell have these come from, since I have around 180 emails (GitHub and Heroku post-push and post-deploy hooks) waiting in the inbox, and so I am left wondering where the 320-ish emails have arrived from in the BIS queue. Anyway, the person at O2 told me to delete all of the emails off of the device as it may be too big for emails to be pushed down. She also said that if it didn't work I would have to take it back into the shop I got it for repair. Big unhappy face since the shop we got it from is quite a long drive away and I will be without my phone on holiday next week.
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Oct 20, 2011
On Friday the 23rd, Emails stopped getting pushed down to my device.In the Gmail account access logs, you can clearly see "68.171.236.171" checking in every so-often, and that IP resolves to bda-68-171-236-171.bise.eu.blackberry.com, so the Gmail-BIS link is (homefully) working.After two phone calls to O2, they have told me that there are "500 emails in the queue" to go down to my device. Well, where the hell have these come from, since I have around 180 emails (GitHub and Heroku post-push and post-deploy hooks) waiting in the inbox, and so I am left wondering where the 320-ish emails have arrived from in the BIS queue.Anyway, the person at O2 told me to delete all of the emails off of the device as it may be too big for emails to be pushed down. She also said that if it didn't work I would have to take it back into the shop I got it for repair. Big unhappy face since the shop we got it from is quite a long drive away and I will be without my phone on holiday next week.
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Jan 11, 2010
For some reason this evening I'm not receiving emails on my new Bold. I'm able to send emails and access the internet and BBM is working fine. It has been working fine since I got it. I've done the routing tables thing and resent service books. Any other ideas? Edit: I've just noticed I'm not receiving my facebook notifications either.
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Aug 9, 2010
When I set up email on the device, I began receiving new email, but not old unopened stuff that was sitting in my inbox. I didn't worry about it because I really didn't want to have to sift through mail that I would have opened already if it were important. Then I went on the BB website and validated my accounts (That step isn't in the set-up instructions, and I didn't initially realize that it was necessary.), and now that old email is being pushed. Some of it has already been opened, so I'm not sure why it's being sent again, but my chief concern is the sheer volume of it. I have over 1500 unopened messages going back a few years, and I certainly don't want all of them dropping onto my BB. So far, I've had two dumps of about 75 messages each-- one yesterday after I visited the BB website, and another when I turned on my device this morning. Is there a way to limit the number that will be pushed, or set a time limit so that I don't get messages that have been sitting on the server for years? The other problem is, they aren't sorting by date of original delivery, so my BB inbox is currently a mess. When I set up my previous BB, I remember getting old, unopened mail, but I thought that it was sorted by date on the device, no?
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May 1, 2014
I bit the bullet and got an S5 today! I set up my Exchange email account on it and emails are NOT pushing to my device. I have SYNC on and set to PUSH. I know the issue is not with my exchange service as the emails are pushed immediately to my other devices (an iPad and an iPhone) but not to my S5. I only see the email if I manually sync. How can I rectify this?
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Aug 23, 2010
Emails are no longer being pushed to my 8330 unless I power it off first. When I power it back up, I receive my emails as before. Not sure that anything has changed from previous versions other than downloading latest Desktop manager software.
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Jun 25, 2012
My new emails are no longer being pushed to My iPhone and iPad. It worked until a few days ago and no settings have been changed on either device. New emails are still being delivered to my MacBook. Any reason for this or is there something I can do to fix it?
Info:
iPhone 4S
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Mar 2, 2014
I have had my phone for a day now and I am falling in deep like with it. But the email doesn't seem to push like a text message. All I could find as far as options was a sync every 15 minutes. But even that's to long. I want my emails instantly. I am using yahoo email.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Jan 6, 2010
I'm running .400 and I cannot figure out why my Gmail doesn't forward to my BB emails sent to myself. If I'm on my PC and I compose a message to the same email address I'm writing from, which is connected with my BIS, the email doesn't appear on my BB ever.In Gmail, I have forwarding disabled but POP enabled.
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Apr 5, 2011
My Blackberry has stopped receiving emails. I didn't change any settings or passwords. I have a Blackberry bold
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Jul 1, 2012
My blackberry bold has just stopped receiving emails but can send them, when you try to send emails to the email address it says the following:
Reporting-MTA: dns; mailex-1-forwarder.ukservers.netX-Postfix-Queue-ID: C00FD2F8022X-Postfix-Sender: rfc822;
Arrival-Date: Sun, 1 Jul 2012 20:32:33 +0100 (BST) Final-Recipient: rfc822;
Action: failedStatus: 5.2.2Remote-MTA: dns; frontend.ukservers.netDiagnostic-Code: smtp; 552 5.2.2 Over quota
I have sent for the service books but that hasn't worked.
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Jul 17, 2012
My 9900 stopped sending emails; now I receive a red X when I try to reply or compose an email?
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Jun 12, 2012
Today got an email on my phone saying "Verify email@address.com password" the email being my email address. I attempt to do this and it asks me to login which I try to do but it will not let me. I go to the BlackBerry Internet Service page where it tells me to go and i cannot get anywhere. I guess I cant remember my user name and there's nowhere to email for help.
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May 11, 2012
When I try to get info from phone through advanced settings it says connecting to email settings. It says 'your device had a problem connecting to the server' retrying does not make any difference. I have the latest software (checked) Wi-Fi, is working and so is texting?
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Sep 13, 2011
I have the Bold 9650 and my emails stopped opening up. I receive them but when I click on them to open there is nothing in the body of the emails.
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Oct 18, 2012
I've suddenly stopped receiving emails on my Bold 9900 (3 accounts: Hotmail, Gmail and a school email). I'm not too sure when exactly it happened, but if i'm not mistaken it was soon after I set up my email accounts on my Playbook. I've tried all the common solutions like sending the service books etc.
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Mar 17, 2010
Soo I could only find out how to do this on older phones (the options must have changed), but I have 2 gmail accounts set up on my Bold and I want to be able to differentiate emails from them without scolling up after I open the message. A color coding system would be ideal, where messages from one email would be a different color or something.
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May 12, 2010
Anybody having trouble with hotmail it says my password is wrong all of a sudden it also happened on my Iphone but it works on my home computer.
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Apr 6, 2010
My Blackberry Bold 9700's LED stopped working after only two days. I have tried wiping the unit clean, checked the bedside mode, silent mode (sound profiles), etc. Anyone else having problems with theirs?
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Apr 23, 2011
i've done the reboot by removing the battery, restored it and got a new trackpad that work for about and hour and its still playing up!
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Oct 6, 2011
Typically, as these things seem to happen, one day everything's fine & the next it's not! My Bold 9700 will no longer connect to the Desktop Manager, but worked fine yesterday. Having run the Troubleshooter, I'm being told "Rim.Desktop is Incompatible".
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Sep 1, 2012
i recently switched my to bold 9700 and the email has stopped working on it now.
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Jul 3, 2010
Just randomly the other day my trackpad stopped working. It works to select by pressing in but won't scroll at all. I've tried a few battery pulls and no use.
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Feb 6, 2010
I keep getting OLD emails on my BB since this morning. I have hotmail and gmail two email accounts registered on the BB. The old emails I keep getting are from my hotmail account only. Some emails went as far back as 2007! I wonder if this has something to do with the BB server.
I also noticed that my BB stopped synchronising with my hotmail acc anymore since I'd upgraded to 9700 from 9000. For example, the emails in my hotmail acc used to get deleted when I choose delete "on mailbox and handheld" on my 9000, but this doesn't work on the 9700 anymore. I have to log on to my hotmail acc from my PC to delete read emails. what's wrong with my BB?
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Sep 15, 2010
Have only had the phone a few months and all I do so far is talk, text and email. I have the software on my computer but have never used it. I'm sorry if this has been posted already but I don't have time to wade through the threads. I have to leave the computer right now but will be back in a couple of hours.
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Aug 6, 2011
I have been given a new handset by Blackberry as the old one died on me, But what is happerning when i try to get my emails it asked me to validate them whit the passwords, which i do and it tells me thats fine, but i still cannot get them?I have a Blackberry Bold 9700 with software v6
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Jan 5, 2010
Out of the blue browser stopped working for me and says: Unable to connect to the internet, please try again later. This has been going on for about a week. Bolt works for me but browser does not. I can't even change my default browser to browser anymore or even change it to bolt. It just gives me option of hotspot and web2go. How do I fix this problem? Going to HRT and registering still will not give me my browser back or the option to pick it as default browser like I previously had.
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Sep 13, 2010
The other night I took a picture with my phone, flash worked. Turned it off, turned it back on, & nothing. Can't get the flash to work since. Is there a hidden option somewhere in the settings? It went from working to not working in 15 minutes.
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May 2, 2010
Voice dialing on my Bold 9700 has worked for a long time. The phone is only 2.5 months old.Since last night though, when I click voice dialing, it just says "Scanning contacts", it reaches 100% very quickly, and closes. It never prompts me to say a command.I've tried battery pulls, going into settings -> Voice dial, changing things, and it still happens. If I try to Adapt my Voice, it just scans the contacts, and closes like above.It's rather strange because I haven't made major changes to my phone. I'm still using the main oem theme, and I have absolutely no programs running in the background. (I've held the menu button to see what's open.)
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Aug 15, 2010
my fb app suddenly stopped working, when i click on it it says 'we cannot reach the facebook server at this time, please try again later (100)'also bbm wont work - my messages wont even deliver to anyone and no one can send me anything however my web works fine - i went on it and did a google search and it worked,can someone suggest whats going on.
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