BB Software :: 9700 - Emails Stopped Getting Pushed Down To Device
Oct 20, 2011
On Friday the 23rd, Emails stopped getting pushed down to my device.In the Gmail account access logs, you can clearly see "68.171.236.171" checking in every so-often, and that IP resolves to bda-68-171-236-171.bise.eu.blackberry.com, so the Gmail-BIS link is (homefully) working.After two phone calls to O2, they have told me that there are "500 emails in the queue" to go down to my device. Well, where the hell have these come from, since I have around 180 emails (GitHub and Heroku post-push and post-deploy hooks) waiting in the inbox, and so I am left wondering where the 320-ish emails have arrived from in the BIS queue.Anyway, the person at O2 told me to delete all of the emails off of the device as it may be too big for emails to be pushed down. She also said that if it didn't work I would have to take it back into the shop I got it for repair. Big unhappy face since the shop we got it from is quite a long drive away and I will be without my phone on holiday next week.
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Jun 28, 2010
On Friday the 23rd, Emails stopped getting pushed down to my device. In the Gmail account access logs, you can clearly see "68.171.236.171" checking in every so-often, and that IP resolves to bda-68-171-236-171.bise.eu.blackberry.com, so the Gmail-BIS link is (homefully) working. After two phone calls to O2, they have told me that there are "500 emails in the queue" to go down to my device. Well, where the hell have these come from, since I have around 180 emails (GitHub and Heroku post-push and post-deploy hooks) waiting in the inbox, and so I am left wondering where the 320-ish emails have arrived from in the BIS queue. Anyway, the person at O2 told me to delete all of the emails off of the device as it may be too big for emails to be pushed down. She also said that if it didn't work I would have to take it back into the shop I got it for repair. Big unhappy face since the shop we got it from is quite a long drive away and I will be without my phone on holiday next week.
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May 1, 2014
I bit the bullet and got an S5 today! I set up my Exchange email account on it and emails are NOT pushing to my device. I have SYNC on and set to PUSH. I know the issue is not with my exchange service as the emails are pushed immediately to my other devices (an iPad and an iPhone) but not to my S5. I only see the email if I manually sync. How can I rectify this?
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Jul 17, 2012
Ive had my bb curve for almost 2 years now and all of a sudden my emails have stopped coming to my device, ive tried going into the email setup and its not recognising my user name or password.
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Jul 23, 2010
Nokia messaging decided to stop receiving emails last week, even when i clicked send receive. Yesterday i reflashed and today i deleted and readded the email accounts on the email.nokia.com site. My emails came through and i thought it was fixed, and now, just half hour later, it's stopped receiving again.
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Dec 6, 2011
My device has stopped delivering emails from gmail, I got notification but now I cant access my phone user ID and password?my server is O2?
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Jan 11, 2010
For some reason this evening I'm not receiving emails on my new Bold. I'm able to send emails and access the internet and BBM is working fine. It has been working fine since I got it. I've done the routing tables thing and resent service books. Any other ideas? Edit: I've just noticed I'm not receiving my facebook notifications either.
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Aug 9, 2010
When I set up email on the device, I began receiving new email, but not old unopened stuff that was sitting in my inbox. I didn't worry about it because I really didn't want to have to sift through mail that I would have opened already if it were important. Then I went on the BB website and validated my accounts (That step isn't in the set-up instructions, and I didn't initially realize that it was necessary.), and now that old email is being pushed. Some of it has already been opened, so I'm not sure why it's being sent again, but my chief concern is the sheer volume of it. I have over 1500 unopened messages going back a few years, and I certainly don't want all of them dropping onto my BB. So far, I've had two dumps of about 75 messages each-- one yesterday after I visited the BB website, and another when I turned on my device this morning. Is there a way to limit the number that will be pushed, or set a time limit so that I don't get messages that have been sitting on the server for years? The other problem is, they aren't sorting by date of original delivery, so my BB inbox is currently a mess. When I set up my previous BB, I remember getting old, unopened mail, but I thought that it was sorted by date on the device, no?
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Aug 23, 2010
Emails are no longer being pushed to my 8330 unless I power it off first. When I power it back up, I receive my emails as before. Not sure that anything has changed from previous versions other than downloading latest Desktop manager software.
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Jun 25, 2012
My new emails are no longer being pushed to My iPhone and iPad. It worked until a few days ago and no settings have been changed on either device. New emails are still being delivered to my MacBook. Any reason for this or is there something I can do to fix it?
Info:
iPhone 4S
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Mar 2, 2014
I have had my phone for a day now and I am falling in deep like with it. But the email doesn't seem to push like a text message. All I could find as far as options was a sync every 15 minutes. But even that's to long. I want my emails instantly. I am using yahoo email.
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Jan 6, 2010
I noticed a few days ago that my berry has been ever so quiet recently.. it took me a while to realize that it's because absolutely NOTHING is being pushed to it. No email. No facebook. nothing.
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Jun 25, 2010
I just bought a blackberry 9700 yesterday and i am having trouble with the device manager. After installation, i plug the blackberry using the usb into my laptop (windows 7) and it says Device Manager has stopped working and wants me to close the program. I have uninstalled it and re-downloaded it again and again but the same error keeps happening. I don't know what to do!
Problem signature:
Problem Event Name: APPCRASH
Application Name: DesktopMgr.exe
Application Version: 5.0.1.18
Application Timestamp: 4a8f1751
Fault Module Name: DesktopMgr.exe
Fault Module Version: 5.0.1.18
Fault Module Timestamp: 4a8f1751
Exception Code: c0000005
Exception Offset: 000e6535
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 403f
Additional Information 2: 403f35dd908937b530ffdc22ba261dd5
Additional Information 3: 9f45
Additional Information 4: 9f455bf85c8eaf21790c645909366eab
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May 13, 2010
This never used to happen, but just started in maybe the past couple of weeks:-when I use gmail to send an email, the sent email it now appears on my device as a sent message(with a check mark).I like this because everynow and then I send myself an email as a reminder of something, except that those dont go through as "unread" to the device, just as "sent".Is there a way to turn off automatic retrieving of "sent mail", and turn on retrieving messages I send to myself as unread received mail?
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Mar 10, 2010
I have the bold 9700 and about 3 days ago I stopped receiving emails on my device, however I was getting them on my inbox on my PC. Now, I am getting them but there's allot of lag time. My PC inbox gets them right away but it takes my blackberry 20 minutes after it's sent to get sometimes. I tried multiple e-mails and same thing so I know the problem is not the email server and I also have no problems with my BIS and when I send emails with my BB they're sent to the inbox immediately.
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Jan 6, 2010
I'm running .400 and I cannot figure out why my Gmail doesn't forward to my BB emails sent to myself. If I'm on my PC and I compose a message to the same email address I'm writing from, which is connected with my BIS, the email doesn't appear on my BB ever.In Gmail, I have forwarding disabled but POP enabled.
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Apr 20, 2012
My iPhone has stopped getting email since Wednesday with blueyonder
Info:
iOS 5.1
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Apr 5, 2011
My Blackberry has stopped receiving emails. I didn't change any settings or passwords. I have a Blackberry bold
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Oct 10, 2011
My blackberry has been working fine for ages, but has suddenly stopped receiving emails. I can still send emails okay. I have tried taking the battery out and putting it back again, but that doesn't help.
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May 2, 2011
Overnight I have noticed no new email notification on my AOL account. I have checked on line and on my pc and there have been quite a few. I have tried resyncing but nothing happens. I have deleted the account and this has no effect. I have powered phone off and on. My other accounts are syncing fine.
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Jul 8, 2010
Couple of days back I faced a very strange issue where the application stopped syncing emails. I called the help line here in India and they asked me to format the phone. All done and application re-installed still it was not working. Then suddenly it started working and was working fine till this afternoon.Now again the sync is not working. Is there a problem with Nokia messaging server or it is the phone which is having this issue. Are you guys facing similar issues with the email sync lately.
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Jul 1, 2012
My blackberry bold has just stopped receiving emails but can send them, when you try to send emails to the email address it says the following:
Reporting-MTA: dns; mailex-1-forwarder.ukservers.netX-Postfix-Queue-ID: C00FD2F8022X-Postfix-Sender: rfc822;
Arrival-Date: Sun, 1 Jul 2012 20:32:33 +0100 (BST) Final-Recipient: rfc822;
Action: failedStatus: 5.2.2Remote-MTA: dns; frontend.ukservers.netDiagnostic-Code: smtp; 552 5.2.2 Over quota
I have sent for the service books but that hasn't worked.
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Jul 17, 2012
My 9900 stopped sending emails; now I receive a red X when I try to reply or compose an email?
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Oct 26, 2011
I have a user who, around the time of the big RIM outage, lost the ability to receive emails from her work email. At the time I just left it alone since I thought it had to do with the outage. However, she still isn't receiving emails. I've tried to troubleshoot this by re-creating her account but I keep getting authentication failures that get delivered to the users mailbox. She contacted her provider and they were no help. I've also tried setting this up on another phone and run into the same issue. As far as the server itself, there hasn't been any changes at all.
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Sep 3, 2012
My blackberry suddenly stopped receiving e-mails and when I go to the Options menu I do not see an email settings prompt so cannot fix it.
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Jan 13, 2011
I have been using gmail on my blackberry for a month without problems, it just comes straight to the inbox on the main screen of the phone.Today my Blackberry stopped sending emails but still recieves them. When I try to delete anything in the inbox, it merely gives them a "yellow" star but does not remove them
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Nov 23, 2011
I was having no trouble receiving messages and e-mail updates from my PC, but yesterday they stopped for no reasonable there be something wrong with my curve as I never had any problems before.
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Jun 10, 2012
I can send emails, but am no longer receiving emails. I have tried resetting password and even deleted and re-entered the email address.
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Jun 12, 2012
Today got an email on my phone saying "Verify email@address.com password" the email being my email address. I attempt to do this and it asks me to login which I try to do but it will not let me. I go to the BlackBerry Internet Service page where it tells me to go and i cannot get anywhere. I guess I cant remember my user name and there's nowhere to email for help.
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May 11, 2012
When I try to get info from phone through advanced settings it says connecting to email settings. It says 'your device had a problem connecting to the server' retrying does not make any difference. I have the latest software (checked) Wi-Fi, is working and so is texting?
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Sep 13, 2011
I have the Bold 9650 and my emails stopped opening up. I receive them but when I click on them to open there is nothing in the body of the emails.
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