BB Curve :: BIS Stopped Working With Exchange Emails
Oct 26, 2011
I have a user who, around the time of the big RIM outage, lost the ability to receive emails from her work email. At the time I just left it alone since I thought it had to do with the outage. However, she still isn't receiving emails. I've tried to troubleshoot this by re-creating her account but I keep getting authentication failures that get delivered to the users mailbox. She contacted her provider and they were no help. I've also tried setting this up on another phone and run into the same issue. As far as the server itself, there hasn't been any changes at all.
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Apr 20, 2012
for some reason exchange sync has stopped working, have tried rebooting didn't help
Info:
iPhone 4
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Jun 2, 2011
Device: Nokia N8-00 Carrier: Three UKI have been using Mail for Exchange to sync my calendar and contacts between my N8 and by google apps account for several months. It stopped working last week, and I have been unable to fix it. The log just says "sync died (11)" but I have not been able to find out what that means.
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May 11, 2012
When I try to get info from phone through advanced settings it says connecting to email settings. It says 'your device had a problem connecting to the server' retrying does not make any difference. I have the latest software (checked) Wi-Fi, is working and so is texting?
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Jun 26, 2014
My emails on my iphone5 (ios7) stopped working yesterday - wont update, send, receive etc. I have tried to delete my email account under settings - but it keeps showing the 'deleting' icon for about 5 minutes before giving up and the account is still there. I have tried switching the phone off and on again and also restored factory settings.
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Sep 3, 2012
My blackberry suddenly stopped receiving e-mails and when I go to the Options menu I do not see an email settings prompt so cannot fix it.
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Jan 13, 2011
I have been using gmail on my blackberry for a month without problems, it just comes straight to the inbox on the main screen of the phone.Today my Blackberry stopped sending emails but still recieves them. When I try to delete anything in the inbox, it merely gives them a "yellow" star but does not remove them
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Nov 23, 2011
I was having no trouble receiving messages and e-mail updates from my PC, but yesterday they stopped for no reasonable there be something wrong with my curve as I never had any problems before.
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Jul 17, 2012
Ive had my bb curve for almost 2 years now and all of a sudden my emails have stopped coming to my device, ive tried going into the email setup and its not recognising my user name or password.
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Feb 9, 2010
At 4:30am this morning, my email was working as normal, but when I checked again at 7am, it was not receiving emails, although I can send them to myself. I had my wife try from her work email and I have gone to my laptop and all email functions are normal. Do you need to know that I am on Verizon.
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Aug 14, 2010
My blackberry has suddenly stopped sending & receiving emails, cannot work out why, have not changed any settings. When I took it in to the T-mobile shop they said I needed to install some updates, which I did, but it still isn't getting or sending any emails!
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Mar 21, 2011
It has been working fine, but has stopped automatically sending or receiving emails. I have taken out the sim card and hard rebooted, I have resent the service books, but it still isn't working.
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Jul 17, 2012
I've stopped receiving emails on my BB & not sure why I haven't changed anything on the handset nor the computer. How I get my emails to come back. I still receive them through my computer as normal.
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Sep 17, 2012
my blackberry curve has stopped receiving emails and i can't browse the internet , i'm not using a blackberry package at the min just WiFi, i wiped my phone and now when i try to set up my email it is asking for a "Enterprise Activation password" and i can't go on till i have one. and the browser still isn't working
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Oct 10, 2010
I am having some trouble adding a new MS Exchange email account through BIS to my blackberry that already has an enterprise activation (eg BES) to a different Exchange account. When I create the Exchange setup in BIS, the device never receives any email or calendar events from that account. Synchronized items only list "deleted" and nothing else.
This used to work before my corporate mail was migrated from Lotus Notes. Previous setup had BES activation with some kind of Notes conduit and I added the BIS setup for a new exchange account with a different company. This worked fine until corporate mail was moved to Exchange and I had to wipe my device and reactivate with a new BES.
Now the BIS setup just will not work. The account is created fine. I do not get any login errors. It says the account was successfully added. The problem is that the only item listed under "Enabled Synchronization Options" is Deleted items with a green checkmark. No other items are listed like Inbox or Sent.
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May 18, 2010
My Curve suddenly stopped receiving text messages and it shows I have email messages, however, I am unable to access them. I also have lost the ability to send text messages and emails, as well.Tried removing the battery and resetting that way, and have also done a soft reboot per AT&T's instructions.AT&T has also reset my registration (or something like that) and have verified that nothing in my service plan has changed.
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Jun 10, 2014
Since a couple of days my new Xperia Z2 shows the message "unfortunately Exchange Service Stopped" - i can just confirm OK. After some time the message pops up again.
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Dec 12, 2012
My bbm has stopped working twitch the recent update it is asking me to put in a blackberry Id and I can't remember my password. It then tells me it will email a new password to that email account but ow am I ment to login if I do t remember my password?
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Jul 17, 2012
the 'a' button has mysteriously stopped working on my keyboard which is a real hindrance. In case it was a software issue I tried to restore factory settings, but I have to enter the word 'blackberry' to do so, and I obviously can't type that!
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Aug 22, 2012
I was using my blackberry curve 9300 today, it was working fine and then I began to find it hard to use the trackpad, it was like it wasn't picking my thumb up so I decided to do a battery pull and I plugged the battery back in and the red light won't turn on and neither will the screen. It seems to be non-functional all of a sudden.
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Sep 24, 2011
My E button on my blackberry curve 8520 has stopped working today, and my tracker pad hasn't been working for the last four months, i know blackberry doesn't have a repair centre, and i cant afford a new phone. what should i do?i can live without the tracker pad moving, but E is the most common letter in the English language?
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Sep 20, 2012
So about a week ago, my trackpad stopped working, to get it to scroll I had to hold a piece of clothing such as my shirt between the trackpad and my thumb. It would go between working and not working without the article of clothing for a few days but now it only works if I have something between my thumb and the trackpad. Not sure what to do, I got it 9 months ago and its in really good condition.
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Oct 26, 2011
My email stopped working on my Blackberry and I've had to do a security wipe but now it's only letting me set up a works email! How do I set up my email without the new email setup option?
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Jan 9, 2012
i was using the internet on my bb curve when it just cut off and i cant get back on to it at all. When i press the button it doesn't do anything at all. I have turned my phone off then on and even left it off for 8 hours and still joy.
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Apr 5, 2012
i have a blackberry curve 9360 and my swrowler in the middle has stopped working, is there anything i can do to try get it to work, i have restarted my phone and that doesnt seem to do anything
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Mar 19, 2011
My N key was working pretty fine and now it has just stopped and I have to hold down the end button to get the option to put in my password to unlock the phone.
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May 16, 2011
With the battery fully charged, the screen was only viewable for a few seconds when plugging/unplugging from the charger and would go back to frozen state after. Nothing was working, the trackball, keyboard, etc all just stopped working. Assuming I needed to do an OS update, I went out and got a USB to do one. It just finished, however the BB is still in the same state, and everything seems to be gone from the few seconds I can see my screen... it's all deleted and plus my reception is off..
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Aug 10, 2011
My 7, 9 and space keys have suddenly stopped working.I have tried: Removing the battery and then replacing it,sitting it on the dash board of the car on a hot day without the battery and placed in dry uncooked rice for nearly a week.When I did the last one the 7 and 9 keys worked once!
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Oct 27, 2011
my 'e' key has randomly stopped working today. problem is, the letter e is in my password, so I cannot get into my phone. how can I bypass my password?
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Feb 27, 2010
My keyboard has stopped working. The menu button now types random letters when pressed. The track ball and call key still work normally, but nothing else.
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Apr 21, 2012
Pulled battery and re-booted but that has made no difference.
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