BB Bold :: 9700 Keyboard And Lock Button Has Now Stopped Working
Apr 19, 2012
I have a Blackberry Bold 9700 which was replaced under warranty in January this year. T mobile told me that they could not repair the old one and therefore it was replaced with a new one - the keyboard and lock button has now stopped working on this some of the time meaning it can't be used as I cannot unlock it. Despite the fact that it was only brand new in January as the contract is over 2 years now they say there is no warranty on it but speak to Blackberry can't find any other way of doing this?
View 1 Replies
ADVERTISEMENT
Jun 29, 2010
I have a BB Bold 9700 and after I did a software upgrade ( to v5.0.0.743) my lock feature will not work. Previously, If i were to click the lock button at the top left, the phone would lock and would display my user information which I created. The top right button (mute key) would thus put the phone into standby mode. Now, when I click the top left (lock) button, the phone goes into standby, and when I click the top right (mute) button, nothing happens. I loved having my user information displayed when the phone was not in use. Does anyone know why this is happening and how I can get around it? I tried turning on the password (which I do not like using) and turning it off again as well as doing a battery pull.
View 10 Replies
View Related
Aug 2, 2010
When I press the LOCK button on the top left of the phone, the phone locks (as expected). When I press the button again to unlock, nothing happens it's as if the button is not working. When I press the green 'Make Call' button I get the following message: 'Keypad is locked. Press the Lock button to unlock'. When I press the lock button (top left), nothing happens. The only way out of this is to take the battery out and re-boot.
This is getting quite annoying, as I now do not want to lock the phone.
View 4 Replies
View Related
Jul 2, 2010
I have a blackberry bold 97000 v 5.0.0.714(platform)5.1.0.146.Since the past 2 days my top left phone lock button is not working.when i googled it some said that you need to revert back to your old os to make it work.Is this a confirned bug in the new os?
View 8 Replies
View Related
Apr 10, 2012
i have a BB Bold 9700 V5.0.0.593 (Platform 5.1.0.147) my LOCK and MUTE button is not working.
View 1 Replies
View Related
Apr 13, 2010
Whenever I tap the lock button located at the top of the handset, it seems to only invoke the lock mechanism to stop error entries or calls when in your pocket, it's not locking handset to a point where you require password? I know I can lock it via the bb key but that's tidious. Anyone else experiencing this or annoyed with it?
View 7 Replies
View Related
May 12, 2010
Today I was trying to lock my phone having installed the new OS (5.0.0.593) and when I press my functioning lock button (i.e. not physically broken) it puts the phone in standby, not locking it. I have a password and if I lock my phone that screen usually comes up. Whats the point if it doesn't lock? I've pressed the standby key and that doesn't lock it either. In a moment of desperation i assigned the left convenience key as a lock button, but I would love to have it at the top as normal.
View 8 Replies
View Related
Mar 16, 2010
I just downloaded the software update v5 and when it was all done my keyboard lock key stopped working, has anybody else had this problem? any solutions other than a downgrade?
View 49 Replies
View Related
Apr 1, 2012
My iPhone 4s lock button has stopped working?
Info:
iPhone 4S
View 1 Replies
View Related
Oct 7, 2012
A few days ago lock button on my Xperia neo L stopped working. But the phone continue work in normal mode. What happened and what do I do now?
View 1 Replies
View Related
Sep 5, 2014
I have an iPhone 4 that the lock button stopped working. with out the warrantee or Ins. on it. I tried fixing it myself with the paper solution that I saw on Youtube. this last time I tried fixing it. the button started to work and when I started putting the phone back together. the phone shut off and I cant seem to get it back on. is there any way besides sending it somewhere to get the button fixed to get it to turn back on? or do I need to get it replaced with a new one.
Info:
iPhone 4, iOS 7.1.2
View 3 Replies
View Related
Jun 6, 2012
If I make an app at apple will they fix it with no charge or replace my phone? I have to drive an hour to the nearest store so I don't want to make the trip for nothing.
Info:
iPhone 4, iOS 5.1.1
View 1 Replies
View Related
Aug 4, 2010
I am a brand new user to Blackberry so I still don't know all the ins and outs, I'm hoping someone here can help me out.I have a Storm2 that is about 2 weeks old, it has been working great up until yesterday when the lock screen button just stopped working. I am referring to the method of tapping the power button on the top left to add and remove the lock.The power button still works to turn the phone on etc, but just wont lock the screen. As you can imagine this makes life very difficult with a touch screen phone.
View 4 Replies
View Related
Apr 5, 2012
My iphone 4 is fairly new, I have been using it for about 2 months. It has been perfectly fine besides a bit kinks here and there, the usual things. But today my lock/power button randomly stopped working for me. My fone wont lock at all. I did shut it off by holding the home button and the lock button, but then I couldn't turn it back on, with the reason being my lock/power button will not work. It is not jammed nor loose.
Info:
iPhone 4, iOS 5.1
View 2 Replies
View Related
May 11, 2010
I want to be able to only lock my blackberry by pressing the top left lock button and not unlock it when i press it again. This is extremely annoying. Can anyone help me?
View 8 Replies
View Related
May 25, 2010
Yesterday, my mute button decided to no longer work when trying to unlock my keypad ( I have os 5.0). I consequently have to take out my battery and restart the phone to get the keypad unlocked. Not sure if the actual button is faulty or not but is there any way to switch the unlocking feature to a different button?
View 12 Replies
View Related
Jul 18, 2010
Since my last software update on my BB 9700 I can't lock my keyboard.Now I have v5.0.0.593 (Platform 5.1.0.147).The Icon "Lock keyboard" is not longer on the desktop and I can't find an alternate to lock my keyboard.Why? I want lock my keyboard.What can I do?
View 7 Replies
View Related
May 31, 2010
So my wife and I just picked up two new 9700s in white and black from T-Mobile with their buy-1-get-1 offer We're both already blackberry users. I was upgrading from a Pearl 8120, and she had a Curve 8320.After letting them charge for a while I finally fired them up to start playing with them.My first goal is to set them up as similar to our old phones as possible.
I checked the OS'es that shipped with each one and my black 9700 had 5.0.0.330 and hers had 5.0.0.586. So, I went to upgrade mine.But, while playing with some of the settings before upgrading I noticed that I was able to set my left convenience key to lock the keyboard on my 9700 but not on hers.In fact, the white 9700 that shipped with 5.0.0.586 didn't even have the lock keyboard icon in any of the menu screens at all.
I upgraded my OS to 5.0.0.586 and then went to check the left convenience key nothing.Went into settings and where it was previously set to Lock Keyboard, was now set to "Nothing".Is there no Lock Keyboard feature in OS 5.0.0.586? or am I seriously missing something?
View 9 Replies
View Related
May 4, 2010
I've had my phone for a couple of months now and it's been fine. The last software update caused the phone screen to go dark every time I turned on the keyboard lock, which is ok. But now often, but not always I can't get the phone to unlock again. I can activate the screen by pressing the Blackberry menu button but it just tells me the phone is locked. Pressing the keyboard lock/unlock button does nothing. I have to either disconnect the battery or connect the phone to a power supply to unlock it. Seems a bit strange to me.
View 17 Replies
View Related
Jul 18, 2010
I've searched the net and other forums for support and cannot find a solution to this problem. Essentially, on my Blackberry Bold 9700 I lost the ability to hit the K button to lock the keyboard. I have a BB 9700 running v5.0.0.714. I had not installed any new software at all before getting this problem. I didn't do anything differently other than launch the Kayak app. I updated the app and also removed it but still the K button does not work to lock the keyboard.
After searching the forums, I found a couple suggestions (which didn't work):
- Reset the theme didn't work but it did make the 'keyboard lock' icon come back to the home screen. The issue is that there is no under the K to make it so when I hit K it locks the screen. I even tried the default theme (it's a T-Mobile US branded 9700) and didn't work either.
- Reinstall service books didn't work either didn't think there is a correlation here anyway.
- Full restart, batter pull did this multiple times didn't work.
- Update software all software apps and OS is up-to-date. I have fully uninstalled the kayak app just in case there was a correlation, still doesn't work.
View 13 Replies
View Related
Jan 18, 2010
I'd like to have a password certain times and not others. I hate having to put it in everytime but I want to set a password with my lock key so I choose when it's on and when it's off. Is their anyway to do this on a 9700. Thanks for the help
View 4 Replies
View Related
Aug 11, 2012
Just happened this week. The normal lighting that usually come on behind the keys, no long comes on. Gotta have the room lights on to see the keys. Is the machine broke or has a setting be altered?
View 1 Replies
View Related
Jun 21, 2010
I did an upgrade to v5.0.0.680 on my Blackberry 9700 and after that my Standby - Mute button not working also the Email Setup is missing an option to add a personal account it only giving me option to add "Blackberry Enterprise Server."
View 12 Replies
View Related
Aug 31, 2010
Just started happening. Did two battery pulls and nothing changed. I'm running .862 and never had this problem before.
View 14 Replies
View Related
Aug 20, 2010
I like to hear beeps from the numbers while dialing. How do you enable the beeps? I think I tried the basic menu routes but I will try anything.
View 3 Replies
View Related
Apr 6, 2010
So now with the new OSs, we can't lock our phones this way. I don't know WHY. Anyone else with me? My main question is this: Can somebody make a custom OS with the old OS files which allows you to lock the keyboard with the left-side convenience key? Or can we swap them ourselves? Can an OS guru chime in on this? I'd like my left-side keyboard lock back
View 14 Replies
View Related
Jan 4, 2010
The top left lock button, unlocks in my pocket, what's the point in that?Is there any way it can be turned off, remapped, or at the very least have a warning that the phone is locked when pressed instead of completely unlocking the phone, like it does with the keypad?
View 7 Replies
View Related
Feb 11, 2010
I can't stand how the bold 9700 has a screen lock button on top of it- on my old curve i set the side convenience button as the screen lock and to unlock the screen i had to hit two keys (since i didn't set a PW)... now all i have to do his hit the top button-- i've pocket dialed a bunch of people now just by accidentally pressing this button- is there any way to disable this top screen lock button?
View 6 Replies
View Related
Jan 12, 2010
So all of a sudden I find myself having to push pretty hard to lock the phone. Not sure if It was dropped and something happened but I remember being able to tap the top of the phone with ease, just like the mute button on the right side, now there is a very noticeable difference.Anybody having this issue? I hate to sound like that guy who is super anal about his phone, I swear I'm not that guy, but this is just bothering me.
View 13 Replies
View Related
Jan 7, 2010
9700 phone on Orange UK, version 5.0.0.351, platform 5.1.0.98 how do I disable the little mute/lock button on the top of the phone? It works beautifully but means that when the phone is in my jeans pocket it unlocks itself and I've made several random calls. any ideas how to switch it off?
View 6 Replies
View Related
Jan 22, 2012
The infra red middle button stopped working suddenly it can work as "OK" or "enter" also The lights around it is lighting, but The function as right, left, up and down is not sensing anymore
View 1 Replies
View Related
