BB Bold :: Mute Button Slowly Stops Working On 9000
Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.
Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
on my Bold 9000 the mute/standby now lock key is kind of crapping out. It will work, but I have to push the button really hard or try pushing it several times. Any ideas?
Yesterday, my mute button decided to no longer work when trying to unlock my keypad ( I have os 5.0). I consequently have to take out my battery and restart the phone to get the keypad unlocked. Not sure if the actual button is faulty or not but is there any way to switch the unlocking feature to a different button?
I did an upgrade to v5.0.0.680 on my Blackberry 9700 and after that my Standby - Mute button not working also the Email Setup is missing an option to add a personal account it only giving me option to add "Blackberry Enterprise Server."
The title says it all - I have a Bold with the oh-so-common broken mute key and I know that the latest 5.0 builds modified the lock/standby behavior. What is the latest build I can use?I can theoretically just use the warranty to get another refurb, but this is 9000 #2 to lose the standby button after 3 months, so I'd rather just hop on Craigslist and buy a 9700, then sell this 9000...
Also, has ANYONE been able to successfully use Blackberry AIM Recently? I seem to always have to choose "Refresh List" to get my messages - I've resent service books and even wiped my phone and reinstalled AT&T .303. I've tried the old 2.1 version that's available on here somewhere (which used to work well) as well as the latest 2.5.32 (which I don't really like anyway because of the 2-line contact list).
9700 phone on Orange UK, version 5.0.0.351, platform 5.1.0.98 how do I disable the little mute/lock button on the top of the phone? It works beautifully but means that when the phone is in my jeans pocket it unlocks itself and I've made several random calls. any ideas how to switch it off?
The trackpath on my Bold 9700 slowly stopped working. First when I for example wanted to scroll right it randomly went left, up, down and sometimes right. Over 2 days it got worse and now it completely stopped. Also what I typed was displayed with a delay. Looks like a virus I'm afraid. Somebody any advice what to do (please take in mind that I cannot use my my trackpath so whatever needs to be done need to be via laptop / BlackBerry Desktop software)
I am pretty sure that after my up grade to 5.1, my volume + button stopped working. I think this is a software problem, because I can temporarily fix the issue by re-setting the network settings. However the fix is short lived, because as soon as I connect to a wifi network, the volume + button stops working again.
My main home button stops working weekly! So annoying... I have to press it really hard and sometimes it works again... However after 24 hours or so it works again!
After installing the update, i found that i can't mute the song by pressing the right corner button(mute/standby button). Does anyone also facing such problem?
Installed vlingo but later uninstalled. Now there is no "Switch Application" when clicking BB button and scrolling to bottom of list like there use to be? Is there an option for this? I know there are other ways to get to switch application but I would like this option back as well.
I am on my 2nd Bold 9650 in the last month. I exchanged the first as about 2-3 times a week the mic would stop working. I would only find out upon making a call and no one could here me speak back. I tried the hands free mic and attaching a headset. All did not work. I pulled the battery and it would work. My Sprint store exchanged me last week...it is happening again. I have backed up and wiped the phone and started fresh..
My one year old phone was sitting on my table half charged on stand by mode. Half an hour later I tried to check something but phone won't turn on anymore. No red light or anything.. Tried plugging the phone to a wall charger with and without battery for extensive amounts of time. Tried hardware button combos for resetting the phone but nothing works.. Phone just does not power on. Checked the google results and I've seen lots of posts about simmilar issues but without a solution. What's going on, did $600 I payed got wasted? Is there any solution to this, is it hardware or software issue? I wanted to post here on official forums.
My BIS stops working every time my Network mode is 3G. (or 3G & 2G)the little BB symbol just disappears, internet, BBM & email will not work.As soon as I put my phone in to 2G mode everything starts to work.I'm on Three UK network witch is 3G by default.is this a common problem with the 9700? or does my phone need looking at?
I'm not sure whether this is a 9700 problem or a problem with Orange (UK) but it seems that every time I restart my BlackBerry, be it a battery pull or a restart from removing an app, my phone loses the ability to connect to UMA ("ISP or wireless network error"). The first time this happened I rang Orange and got them to reset my service and this seemed to do the trick since shortly after my UMA connected again.After installing and then removing App World and restarting my BlackBerry, it's gone again. Obviously I can't ring Orange support at all hours of the day and every time this happens.
Has anyone else had this problem? I'm totally stumped on this one..My Bold is running OS 5.0.0.351 (The latest version on Orange)I've tried numerous battery pulls, resetting the router, wiped my handset, re-sent service books, all the usual stuff.The wifi icon is white and NOT greyed out. All other wifi features are working except UMA.
Desktop Software V6 application loader for new software for Bold 9000 won't allow the "apply" button to be clicked. Says "exceeded available storage" (124.5 mb), which is unchaged even after I deleted several large apps from the BB and rebooted. How do I get the application loader to work?
I'm new to Android phones so ... When having text notification sounds, on other phones I know there's a quick button to silence it let's say if it goes off and you're talking to someone. I know from reading so far the only "quick" way to do that is hold down the volume button. Is there literally no other button on the phone that you can just click to silence your notification, while having notifications have a volume. I have a hard time hearing so I tend to leave the notifications/ringtone volume on. With a lockscreen.
I purchased a blackberry curve 8530 on thursday, and have used it for one full day now. The mute button is EXTREMELY sensitive, but only from non-direct touch angles - so basically it goes into mute mode when I do not expect it. This is becoming a massive annoyance.
Is this a normal problem with these phones, or should I try to get a replacement? Will they make me go to RIM to have them send me a refurbished phone for my 1 day old brand new phone?
Well I got a black berry bold 9790 about a month ago; however, the touch screen stops responding and doesn't work again until I switch the phone off and remove the battery, it doesn't work even I reboot the phone without removing the battery.
I have had my blackberry bold 9900 for about 6 months now. IN the last 2 months i will go to call someone and the phone is silent(No ringing or voice from the other person). So i started pushing keys on my phone to see if i could hear that and i have come to notice that if i hit "#" all of the sudden it starts ringing or the persons voice is there on the other end. They can hear me the whole time but I cannot hear them. When it starts doing this silent thing I am able to hit the # key for about the 1st 2 phone calls then it does not work what so ever. The other person can hear me but I can hear nothing. I then have to take my battery out and restart my phone and it will work for a few hours or maybe a day but then does the same thing again.
Recently the trackpad on my bb torch had been acting up and I've figured out it works when my phone is slid down but when I slide it up it doesn't work?Does anyone know what's wrong with it and how it can be fixed?
